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Hello!We are integrating subscriptions in FlutterSir we have two subscriptions(PRO and ELITE) in a single group(AppStore). We have user login system. We give app user id. So the issue is that it is working well but we need the following: 1. User want to upgrade from PRO to ELITE within the app. mean changing subscription plans within the app. Please guide me how to do it. Please share any related documentation where i can follow the steps to do upgrade/downgrade subscription from the app, yes not from setting. is there any code to do this? 

I am unable to see entitlements/purchases on android when I’m logged in with the same user id that I used for iOS (I purchased through iOS).Here is how I setup the app user id: import React from "react";import { useSelector } from "react-redux";

Hi. I’ve just started using RevenueCat and I really like the ease of integration, however, unless I’m missing something it appears that RevenueCat does not support non-subscription in-app purchases. Is that really correct?For my application, I need monthly and yearly subscriptions, but also a consumable purchase. I really don’t want to have to implement two different solutions.Can anyone tell me if I’m wrong? And if not, has anyone heard that at least basic support for consumables is the RevenueCat roadmap?Btw, I know that RevenueCat will pick up these transactions for reporting, but that’s not helpful to me.Thanks!

I’m trying to better understand how refunds affect revenue, and specifically how they relate to the Apple App Store fee and sales tax / VAT. My current understanding: If I have a renewable subscription for $10/mo, and the user purchases from a location with 10% sales tax/VAT, then my net revenue is $10 * (1 - 0.1) * (1 - 0.15) = $7.65. that accounts for apple’s 15% fee and the 10% tax. Next, when the user requests a refund, that customer gets the full $10 back, and the full $10 comes from my net revenue, is that right? So I end up paying $2.35 to Apple for each refunded customer.Is my understanding correct? I can’t find any documentation about how refunds affect my revenue specifically. In this case, I’m only concerned with Apple’s App Store and auto-renewable subscriptions, if that makes a difference in how it’s handled.

Hi Team, This question regards the pagination of REST API endpoints. It is mentioned in the document in the pagination section that the default value for the limit is 20, but it doesn’t mention the maximum value.I have tested it in the Postman, and it supports unlimited value. Is there any plan to fix the limit value at a certain value? I also noticed an error with the pagination when setting the value to 1. The pagination goes into an infinite loop when we set the pagination limit value to 1. The next_page field returns the same API URL multiple times. Could you please look into that? 

I have a one-year, non-renewing subscription (one time purchase)  set up in Stripe. How can I set an expiration date for it?

I've updated my schema on Xcode to set my location to a different country. I tried running it on both a physical device and a simulator. In both cases, all the apps on the device respond to the simulated location, but Revenue Cat continues to show the paywall in my actual local (prices and currency). I'm assuming that the RC SDK is not relying on geolocation, so it needs to pick up the change. Do I need to change my IP address? Is there an easy way to test paywalls in simulated locations?

My client wants to integrate revenue cat in her existing App and then want to set up Subscriptions and group promo codes in the dashboard itself is it possible?

Hello,I have noticed that when I access the Customer tab and go in Non-Subscription, it’s showing also some Subscriptions, both Active and Expired, which are not in their actual Filter.Is the Made Non-subscription Purchase Filter not working properly? Because I would like to be able to see only the non-subscription purchases.  

Can i use paywall for in app purchase, what should I pay attention to if I can use it? I tried with subscriptions and working well.

Hi all,I’m setting up subscriptions with RevenueCat and I noticed that `[RCPurchases.sharedPurchases customerInfoWithCompletionHandler:^(RCCustomerInfo * _Nullable info, NSError * _Nullable error) {` will have the completion handler called  a background thread. Is this intended? Are all RevenueCat callbacks on background threads? Do I need to always run `dispatch_async(dispatch_get_main_queue()` after a RevenueCat API?Thanks!

Hi, the app is using RC to make a purchase, I already update the bundle Id and the keys into the RC dashboard, However when I tried to make a purchase I’m seeing in the logs that is in sandbox env.And when the Apple pay dialog is presented, it is displaying information about sandbox user. My question: Should I modify something in the RC dashboard to user a production environment ?2023-07-26 09:02:41.399867-0500 Sharpen[2703:1095151] [receipt] WARN: 🍎‼️ App running on sandbox without a receipt file. Unable to determine into eligibility unless you've purchased before and there is a receipt available.request for these products because they were already cached: ["2023.07.premium.recurring.offer"]2023-07-26 09:02:41.399717-0500 Sharpen[2703:1095151] [network] DEBUG: ℹ️ GetIntroEligibilityOperation: Started2023-07-26 09:02:41.399867-0500 Sharpen[2703:1095151] [receipt] WARN: 🍎‼️ App running on sandbox without a r

Hi,I am facing an issue getting StoreProduct on Android using Flutter. On iOS, everything is fine, I can add any product on AppStoreConnect, then get it in RevenueCat automatically and then display and purchase products in my app.But on Android, I can’t get any product.The app is in production but also in Closed Testing. My product is “Active” in Google Play Console.The only thing I can think for now is Google Play Console giving me a problem with the payment profil. Do you think it can be from there ? I’m not the owner of Google account so I can’t check.I think I’ve tried every solution on internet..

Hi I am struggling to fix issues with RC regarding revenues from consumable IAPs (iOS).Thus rather than have those products tracked within RC I wish to remove these specific products from my projects whilst leaving other products (my subscriptions etc) intact.However, when I attempt to remove the product from the project I receive the message, “There are transactions in the system using this product.” and the product remains in my project.The products I am trying to delete are not associated with any entitlements or offerings and stand alone as single use consumable products. Can anybody suggest anything here please?Regards,Alex

Hi there,I wanted to check how can revenuecat help my situation. The billing method I am thinking about is getting my user to pay a one time fee to unlock features, and also having consumables that they can purchase quarterly. How can revenuecat sends the revenue amount or knowledge that the user had paid for the feature or consumables to supabase which is my backend, and so that when my user login to the system, they can get full access to all their features they have paid for?

I am trying with UnityPlugin.I checked on my IOS device and the "GetOfferings" callback is not being called.What is the cause? purchases.GetOfferings((offerings, error) => { if (error != null) { LogError(error); } else { Debug.Log("offerings received " + offerings.ToString()); var yOffset = 0; foreach (var package in offerings.Current.AvailablePackages) { Debug.Log("Package " + package); if (package == null) continue; var label = package.PackageType + " " + package.Product.priceString; CreateButton(label, () => ButtonClicked(package), 500 + yOffset); yOffset += 70; } }

When presenting paywalls using .presentPaywallIfNeeded in Flutter, RevenueCatUI does not include a close button. I've tried it with 5 - Bengal template. Can you please update the Flutter package so that the close button is displayed automatically on the paywall?

I have another example of a customer history where I am not sure if it should currently have or not have entitlements. For reference customer id is zFJvdHtkE2evnc9fnhtGVNLcDt52.The webhook events are in this order:  What seems to be missing is another EXPIRATION event. Feb 21 should be when the grace period expires and the subscription should end. But at this time after one renewal and after pausing the subscription, we have yet to receive any information of the latest status. RC console says that Subscription expired on 2024-02-18. Is there any reason no webhook event came in in February?

Hi, We are currently managing app specific entitlements by relying on webhooks.Does the SUBSCRIPTION_PAUSED event require any intervention to add/remove entitlements? Or this event is just informative and is correctly preceded and followed by RENEWAL and EXPIRATION events (which do need actions)?This sections of the documentations seems short and I was not able to get a clear picture.Thank you

I don't understand why I have to regenerate service credentials. I already have a project at console.cloud.google.com with everything defined. Can't I just give permission to the new Google account that will receive the app in this project?The app is transferred to the Google Play console, I don't understand this part about generating new credentials? Would it be a new project on Google cloud?

A little confused with the right way to set these up.Scenario:Android and iOS apps both currently with one-time “pro” unlock IAP, iOS is using RevenueCat but Android isn’t quite yet I want to make the IAP separate between iOS and Android, meaning if they use it on both platforms they have to buy it twice (as it is today) I want to add a new additional subscription option that is cross-platform, meaning if you buy it on one you get it on both Platforms. This subscription would include all the features of the one time IAP and some additional cloud-supported features.Can someone help me decode the best way to arrange my products like this?

Hi all, I don’t think I’ve been able to find a clear answer to this so I thought I’d try asking here. Simple scenario: I have monthly and annual subscriptions for a Basic tier and a Pro tier. I want to present both tiers to the user at the same time so they can choose whether they want basic or pro. When I tried this with a single offering, I found that when I pull in all 4 packages then I can’t really separate them by tiers because I don’t really know which is which. So I was thinking of having two offerings instead, one for Basic tier and one for Pro, each would have 2 packages (for monthly and annual). Would that be an acceptable practice to go about? Thanks.

We have native app released with the subscription purchase, we enabled the webhook for apple sending the event like auto renew event, now we want to integrate with revenue cat, and we also enable the webhook for revenue cat. now I want to know, after the revenue cat integration released, how about the subscription purchased on our previous release(no revenue cat), the auto renew event are still sending through apple webhook, or there is way for revenue cat to take over, we do not need apple webhook any more, thanks

I am using revenuecat paywall for react native. I created paywalls for english and arabic. I was able to change the contents of paywall into arabic but i was not able to change the restore, terms and policy buttons to arabic.I am using Sphynx content template, but also tried it Bengal content template. Please guide me if I am missing something.

I tried to use this url https://github.com/RevenueCat/purchases-ios.git and didn't worked for me.