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AndyRevenueCat Staff

React-Native / Expo Go: How to solve `TypeError: null is not an object (evaluating 'RNPurchases.setupPurchases')`

Expo Go doesn’t build native modules, so you may run into this error while trying to run your app with react-native-purchases in Expo Go. In order to use RevenueCat with Expo, you will have to create Development Builds, which can be done either by using EAS, or by making builds that are compatible with Xcode and Android Studio. There are detailed instructions for doing either one in this page:https://docs.expo.dev/development/build/ Easiest way to be able to debug is to just run either of the following:npx expo run:android -dnpx expo run:ios -d We also have a blog post that goes step-by-step into how to make an app with Expo and RevenueCat using EAS: https://www.revenuecat.com/blog/in-app-puchase-expo-managed-workflow/ Let us know if you run into any issues!

codyRevenueCat Staff

iOS 'Receipt is invalid' Megathread

If you’re here, it’s probably because you’ve encountered an active issue related to Apple’s receipt verification.RevenueCat relies upon Apple’s `verifyReceipt` endpoint which is currently facing an outage: https://developer.apple.com/system-status/This seems to be affecting sandbox and TestFlight purchases only at this time, although Apple’s status page doesn’t mention it explicitly.Encountering this issue? Post below ⬇️ RevenueCat isn’t able to resolve this at this time from our end, but it may help bring awareness and ease to other developers facing the same issue.Update 2/8/23 19:20 UTC:Customers (and me 😃) reporting things are working as expected again - post below if you’re still having trouble, seems like a slow rollout of a fix from Apple.Update 2/8/23 17:40 UTC:Apple’s reporting the issue is fixed, but we’re still encountering errors. Will provide another update as soon as possible.

AndyRevenueCat Staff

Help wanted: StoreKit 2 beta testing

Hi! 👋🏻 We’re in the final stages of our testing of some StoreKit 2 features before fully calling it ready for production, and we’d love your help! Context: Starting with v4.0.0, our SDK already uses StoreKit 2 by default on compatible devices for some features where the StoreKit 1 functionality was problematic, buggy or unreliable, and StoreKit 2 is essentially guaranteed to be an improvement (like checkTrialOrIntroDiscountEligibility). For devices that aren’t compatible with StoreKit 2, it defaults to a StoreKit 1 implementation. However, we haven’t enabled StoreKit 2 by default for making actual purchases. We’ve tested it extensively in Sandbox and StoreKit Test (see our blog post on how we test our SDKs) but we need to see how well StoreKit2 behaves in production before calling it ready. How to help: Our SDK includes an optional flag in the configure method, called useStoreKit2IfAvailable. In order to help, all you need to do is to set that flag to true! With this flag set,

Tom McLellanNew Member

Cordova error on capacitor: Purchases has not been configured

I’m upgrading an old project (Ionic with Capacitor 5) from cordova-plugin-purchases 2.3.2 to the latest 3.13.0. I’m calling configureWith using a valid API key and user id, and 10 seconds later, I call getOfferings() and get a fatal error in xcode:PurchasesHybridCommon/CommonFunctionality.swift:21: Fatal error: Purchases has not been configured. Please configure the SDK before calling this methodUPDATE: I should have read the configureWith docs more carefully - I was calling it in the same style as Purchases.configure(apiKey, appUserId). Changing it Purchases.configureWith({apiKey, appUserId}) solves the problem! Leaving this here in case anyone else makes the same mistake. 🤦🙂

PetriNew Member

Cannot see free trial offer for a Google Play subscription

What could be the reason that I cannot access my Google Play subscription’s free trial offer from the SDK by calling `aPackage.product.subscriptionOptions?.freeTrial`? It is always null.This is a new subscription product which I created after reading through your migration guide from 5.x -6.x. It was suggested there that I should create new subscription products, so I did. I used to have two products, one annual and one monthly. I created a new single subscription with 2 base plans and an annual which has the free trial offer. With the old setup and 5.x version this worked, but now I cannot see the free trial in the new base plan at all. Any help is appreciated. All base plans and the new offer are active in Play console and the products have been added to RC packages. Also this annual base plan looks to be “backwards compatible”.This happens with the latest 6.3.0 version of the purchases SDK.

Vlad HudnitskyNew Member

Purchases getOfferings error 23, for some Android users

Hi RevenueCat team!I know this issue has about 63 😵 questions posted by a community and they have different reasons, so I guess you could be biased not wanting to solve this annoying bug. However it affects to many users and I just can’t let it live, so I’m seeking for your support. The background:I’m using the latest version your Flutter package `purchases_flutter: ^4.10.0`. I’ve been seeing this issue since upgrade to 4.x.The issue appears only for some android users, the app has about 8000 DAU, and in Crashlitycs there are about 200 daily errors related to that issue. For the rest of android users it seems to work fine. I also never were able to reproduce it internally. The devices distribution is the following:72% - samsung 5% - HUAWEI 5% - TECNO MOBILE LIMITED 3% - Sony 15% - Other (11) The exception is the following:flutter_error_exceptionPlatformException(23, There is an issue with your configuration. Check the underlying error for more details., {code: 23, message: There is

Need Assistance with RevenueCat Subscription Implementation

Hello everyone,I apologize for the double post, as there was an issue with the previous one where some of my private data got published unintentionally. I appreciate your understanding.Now, I'm facing a challenge while implementing subscription functionality using RevenueCat, and I could really use your guidance. Here's the scenario:When a user clicks on any subscription plan on the paywall, I disable the buttons to prevent multiple clicks. However, I'm unsure how to handle the situation when the user closes the subscription sheet without completing the subscription process. This leaves them on the paywall without re-enabling the buttons.I would greatly appreciate any advice or suggestions on how to catch this event or find a solution that allows me to re-enable the buttons in this specific case. My goal is to ensure a seamless user experience, even when users accidentally close the subscription window.Button(action: { isProcessing = true if let package = subscriptionManager.pack

RevenueCat integration: Handling user closure of subscription window and button re-enablement

wtf --- please remove this post, i don’t wanna have my name published here

Expo Go & RevenueCat: the very basics

I’m new to React Native, Expo, and RevenueCat so this is likely very basic but can’t find an answer to this anywhere. I’m following this guide.I’m not familiar with the lingo yet but I’m pretty sure I’m using the “managed workflow” version of Expo. In terms of development and testing, the only setup I’m currently familiar with is Expo Go -- in other words, running “npm start” on my dev machine, opening Expo Go on my device and connecting, then updating/editing code. This is the only way I know how to write code for my app. Then when I’m ready for full testing on a device, I run an EAS build and download it to my device, but at this point I have absolutely no more visibility into the code, it’s a complete black box -- it’s just a standalone running app on my phone.My understanding is that the RevenueCat modules do not work with Expo Go. If I try to include them I get a “Invariant Violation: Your JavaScript code tried to access a native module that doesn't exist” error. First question is

NullRootNew Member

How to show annual subscription price per month?

Sorry if it was asked before, I searched but couldn’t find anything :(What is the best way to calculate the price for annual subscription per month/week? I want to show user, how much he/she will pay for an annual subscription each month or week.I see that there is a pricePerMonth property on StoreProduct and it calculates correctly, but it shows only the numbers, without currency symbols such as $.Thank you!

mrdMember

How to change the localizedPriceString value to show $15 instead of $15.00

Some of our subscription prices are round numbers like $15/yr however when I use the localizedPriceString in the Package class it shows the cents part as 00 e.g. $15.00 I just want the dollar amount if the cents part is 0. I tried modifying package.storeProduct.priceFormatter to hide the fractional part but it didn’t have any effect on the string in the package.localizedPriceString property. Is there some way to just show the localized price without the fractional part via the SDK? Thanks.

shelehsNew Member

How to deny sandbox entitlements on AppStore app, while making sure they work while in AppStore review?

First of all, Great product team!This is for macOS.I want to make sure following:Deny sandbox entitlements on AppStore AppStore reviewer should be able to access pro content after they do paymentLets say I use customerInfo.entitlements.activeInCurrentEnvironment[“pro”] to unlock access, what will happen when AppStore reviewer tests payment flow to unlock access? I assume it will not work as that environment uses sandbox for payments.I tested this on TestFlight and activeInCurrentEnvironment looks for non sandbox entitlements and does not find one.Basically this code of checking sandbox env ignores macOS TestFlight and I assume will ignore AppStore review environment also:BundleSandboxEnvironmentDetector:var isSandbox: Bool {return path.contains("Xcode/DerivedData") Also if I am doing this filtering myself instead of activeInCurrentEnvironment:For macOS TestFlight detection this gist works: https://gist.github.com/lukaskubanek/cbfcab29c0c93e0e9e0a16ab09586996Does anyone know safe way to

Frank HickmanNew Member

iOS Delayed Transfer and multiple Offerings

I’m running into a bit of an edge case where my app might allow duplicate subscriptions to occur:Our app is iOS only. For experimentation with pricing, I have 2 subscription groups setup in App Store Connect:Group A = has monthly/bi-monthly/yearly products at default prices Group B = has monthly/bi-monthly/yearly products at experimental pricesEach of these groups is put into an Offering, and an Experiment is setup to compare these 2 offerings.(I understand that I must use 2 subscription groups here, or users could manually cross-grade to the cheaper group)Our app does not use any anonymous App User IDs -- users must create an account before purchasing. We are using the “Transfer to new App User ID” behavior for purchases with multiple App User IDs.Starting with a fresh iOS Sandbox tester ID:Create account (App User ID) UA RevenueCat SDK logIn() with App User ID = UA Experiment drives user UA into Offering A User UA purchases a Monthly subscription from Group A at Price AAfter this, th

John.JohnNew Member

User getting "The device or user is not allowed to make the purchase"

During testing, purchases are working fine. So we uploaded a version to the play store. But now our users can’t make purchases, the error that pops up is “The device or user is not allowed to make the purchase” and other times it’s “There was a problem with the play store”.This is from a Unity project

Arbury LabsMember

Module 'PurchasesHybridCommon'.h not found (Unity/iOS)

Added the revenuecat package to unity. No ‘purchases’ objects in scenes yet. Building for iOS and then building from XCode yields this error

MobAppHelper

original_purchase_date and re-subscribing to subscription

Hi,I am processing the REST JSON output from https://docs.revenuecat.com/reference#section-the-non-subscription-object . For a scenario I need the date when the user started the current subscription. As far as I understand the “original_purchase_date” provides the original date of purchase. This is fine as long as the user does not cancel and later re-subscribes. Is there a way to get the original purchase date of the re-subscription?Best regards,

AlaaNew Member

Google play product not showing in the offering list

I created a new in app product and add it to the offer list in reventcat, when trying to fetch the offerings list, I only can see the current offer: Is there something I can do to see it through revneucat? I’m using com.revenuecat.purchases:purchases:5.0.0-rc3 latest sdk

JasonNew Member

Flutter billing sdk 6 support

When is the flutter SDK going to support andriod billing SDK 6+? At the moment Im not able to get any products to show up that are not backwards compatible and the google play store only allows you to set one product/subscription as backwards compatible.My project is using the latest andriod billing SDK and the latest revenueCat flutter plugin. Just switched the Andriod configuration to only work with 6+ and I get the below error Error fetching offerings - PurchasesError(code=UnknownBackendError, underlyingErrorMessage=Backend Code: 7728 - This SDK version is not supported for this app., message='There was an unknown backend error.') If I have it to support 6+ and backwards compatibility I only get the one product for Andriod (iOS is fine)

ChristophNew Member

None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect

So,I am trying to log the offerings I have for my App.. However, I am getting this message > [Error: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).More information: https://rev.cat/why-are-offerings-empty] General Information on the App This is the App Store View of the subscription General Information Revenue Cat This is how I set it up in Revenue Cat And here the offerings I have signed all the contracts Apple needs to be signed. We are thinking about migrating to Revenue Cat. Before, we tested buying a subscription with a StoreKit file and a local certificate. I deleted the Sorekit file and the certificate and set the configuration of StoreKit to None I am testing on a simulator.Any ideas what is causing this problem?

Paul RiveraNew Member

[Unity] Unity Documentation

Will the Unity SDK documentation be built out further? I feel it’s lacking information, especially on the 4.0 RC release.

crediswapMember

Empty list of products

Hey guys, I’m getting empty list of products after following all the quick start tutorial and also the thread below: Here is the logs I have:2022-08-30 20:44:24.710 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: ℹ️ Debug logging enabled2022-08-30 20:44:24.711 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: ℹ️ SDK Version - 4.6.12022-08-30 20:44:24.711 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: 👤 Initial App User ID - null2022-08-30 20:44:24.711 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: 👤 Identifying App User ID: $RCAnonymousID:36244bb505c14d0c8f5accb0d5a7f8a02022-08-30 20:44:24.713 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: ℹ️ Deleting old synced subscriber attributes that don't belong to $RCAnonymousID:36244bb505c14d0c8f5accb0d5a7f8a02022-08-30 20:44:24.714 8209-22767/com.crediswap.crediswap D/[Purchases] - DEBUG: ℹ️ Listener set2022-08-30 20:44:24.714 8209-8209/com.crediswap.crediswap D/[Purchases] - DEBUG: ℹ️ App f

Johan ForsellMember

Problem fetching StoreKit Configuration file offerings on physical device

I’ve set up a synced StoreKit Configuration file for my app. On simulators it fetches all the offerings without a hitch, but when running on device it doesn’t. Is this a known limitation or is there something I’ve missed?

asakirullahNew Member

REST API- Retrieving data on customers who cancelled free trials but haven't made a purchase

Is it possible to retrieve data on customers who have cancelled their free trial but haven't proceeded to make a purchase? I would like to better understand their behavior and potentially reach out to them with targeted offers or incentives to encourage them to subscribe.Any guidance or suggestions on how to achieve this would be greatly appreciated.

MarcdevNew Member

[NODE][API] Cant find any relevant documentation to import RevenueCat module with ES6 syntaxe

Hi, I cant find any relevant documentation to import RevenueCat module in a NodeJS server.I saw some CommonJS syntaxe :const sdk = require('api')('@revenuecat/v4.0#1yz2c0m2sl5v5md8q');but absolutely no ES6 syntaxe, which would look like :import sdk from '@revenueCat/node-sdk' Furthermore, the CommonJS imports are fetching from an hard-coded URL subject to change, as mentioned in some topics. What about it ? Even if any purchase is client-side handled, I need to fetch the customers’ status server-side to return conditional data. I cant find a proper API doc about it. Best regards

batuhan-sahan-08ec6bNew Member

[React-Native] Does RevenueCat handles AppStore Promotion

See the link https://developer.apple.com/app-store/promoting-in-app-purchases/Also in app store:App Store Promotion (Optional)To promote this subscription on the App Store, add a 1024 x 1024 pixel promotional image below. It'll appear on your app's product page and when a customer redeems an offer code. Promotional images may also appear in search results or be featured by the editorial team. You can promote up to 20 in-app purchases at a time. Make sure your app supports either PurchaseIntent or paymentQueue(_:shouldAddStorePayment:for:). Learn MoreFound that it is possible with native code.But on react-native sdk i don’t know is it possible if not want to feature request. Thanks.from a different library solution does revenuecat have this ?https://github.com/iaphub/react-native-iaphub#onbuyrequest---event-triggered-when-a-purchase-intent-is-made-from-outside-the-app-like-a-promoted-in-app-purchaseedit:i found that flutter sdk andreact-native handles this problem via addShouldPurchaseP

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