Get help with your SDK implementation.
Recently active
If you’re here, it’s probably because you’ve encountered an active issue related to Apple’s receipt verification.RevenueCat relies upon Apple’s `verifyReceipt` endpoint which is currently facing an outage: https://developer.apple.com/system-status/This seems to be affecting sandbox and TestFlight purchases only at this time, although Apple’s status page doesn’t mention it explicitly.Encountering this issue? Post below ⬇️ RevenueCat isn’t able to resolve this at this time from our end, but it may help bring awareness and ease to other developers facing the same issue.Update 2/8/23 19:20 UTC:Customers (and me 😃) reporting things are working as expected again - post below if you’re still having trouble, seems like a slow rollout of a fix from Apple.Update 2/8/23 17:40 UTC:Apple’s reporting the issue is fixed, but we’re still encountering errors. Will provide another update as soon as possible.
Expo Go doesn’t build native modules, so you may run into this error while trying to run your app with react-native-purchases in Expo Go. In order to use RevenueCat with Expo, you will have to create Development Builds, which can be done either by using EAS, or by making builds that are compatible with Xcode and Android Studio. There are detailed instructions for doing either one in this page:https://docs.expo.dev/development/build/ Easiest way to be able to debug is to just run either of the following:npx expo run:android -dnpx expo run:ios -d We also have a blog post that goes step-by-step into how to make an app with Expo and RevenueCat using EAS: https://www.revenuecat.com/blog/in-app-puchase-expo-managed-workflow/ Let us know if you run into any issues!
Hi! 👋🏻 We’re in the final stages of our testing of some StoreKit 2 features before fully calling it ready for production, and we’d love your help! Context: Starting with v4.0.0, our SDK already uses StoreKit 2 by default on compatible devices for some features where the StoreKit 1 functionality was problematic, buggy or unreliable, and StoreKit 2 is essentially guaranteed to be an improvement (like checkTrialOrIntroDiscountEligibility). For devices that aren’t compatible with StoreKit 2, it defaults to a StoreKit 1 implementation. However, we haven’t enabled StoreKit 2 by default for making actual purchases. We’ve tested it extensively in Sandbox and StoreKit Test (see our blog post on how we test our SDKs) but we need to see how well StoreKit2 behaves in production before calling it ready. How to help: Our SDK includes an optional flag in the configure method, called useStoreKit2IfAvailable. In order to help, all you need to do is to set that flag to true! With this flag set,
I’m using RevenueCat and logging into RevenueCat on each device with their Firebase Auth UID. The subscriptions work, and it transfers premium features without having to restore purchases. When I use the Customer Center though, it says I don’t have any subscriptions, restoring does nothing, and refunds/changing plans don’t work.
RevenueCat project setting, I keep entering my In-app purchase key configuration but it does not allow me to select “save changes” and when I come back to the same setting page, I don’t see my entry in this section persisting. Has anyone countered this?
Apple Review is getting rejected repeatedly due the following error: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 0.) Underlying error: The request timed out.. This is only happening on Apple Review devices. I’ve tested in Simulator and various physical devices with different iOS versions and cannot reproduce. Here’s how I initialize RevenueCat: ...Future<void> initRevenueCat(ProviderContainer container) async { if (!Platform.isIOS) { throw UnsupportedError('Unsupported platform for revenuecat'); } if (kDebugMode) { await Purchases.setLogLevel(LogLevel.debug); } final configuration = PurchasesConfiguration(revenueCatApiKey); await Purchases.configure(configuration); Purchases.addCustomerInfoUpdateListener((_) { container.invalidate(customerInfoProvider); }); Purchases.setLogHandler(revenueCatHandler);}...Future<void> main() async { WidgetsFlutterBinding.ensureInitialized(); await Firebase.
I have an issue with my iOS app I just got it approved by Apple but something is wrong . When you download the app it’s asking for you to pay for the subscription but when you download that and load the app the paywall comes again and ask for payment again
I’m looking for some guidance on handling a case where a user can’t restore purchases on an Apple TV with multiple users. The setup is:The user who purchased my annual subscription (let’s call them User A) can access all premium features throughout the app. They are not the default user on the Apple TV, but I’m not sure if that matters. The default user on the Apple TV (User B) is using my app without a subscription and is trying to restore purchases to unlock premium features. When they do that, they get a MissingReceiptFileError. My Apple TV app is configured to “Run as Current User”, so it manages separate data for each user on the device (I’m not sure if that’s important to RevenueCat or not).The user then tried to delete the app and reinstall it, this time using the default Apple TV user (User B). This is what happened:They get the “A family member has already bought this item” message when downloading the app, and confirm the download They open the app and try to subscribe to the
getting empty response from api
We see more and more users getting STORE_PROBLEM (code:2) errors thrown like this one:PlatformException(2, There was a problem with the App Store., {readable_error_code: STORE_PROBLEM, underlyingErrorMessage: An unknown error occurred, code: 2, message: There was a problem with the App Store., readableErrorCode: STORE_PROBLEM, userCancelled: false}, null)The strange thing is that this is happening on Production for real users and not sandbox. We are randomly able to reproduce the issue on iOS 17.2 but not on iOS 16.When the error occurs the purchase call is loading multiple seconds and NOT showing the native buy modal of apple. Instead after multiple seconds this error is thrown. This currently happen in around 25% of all purchase calls. We did not upgrade revenuecat (version 5.6.2 of purchases_flutter) We had this error in the past sometimes but on iOS 17 it is occurring a lot. We have no idea where this error is suddenly coming from.
We recently changed our auth provider and our users now have different IDs. Is it okay to call `login()` again with another user id and call `syncPurchases()` afterwards, grant the user acces to his purchses again? Or should I set an alias? Kind regards,Marius
Even though I have successfully made a purchase in my app, a page opens for me to pay again. When I close this page, it opens again and again and enters a loop. I thought this only happened in the simulator and I didn't care. But I did it on a real device and the result is the same, the payment page opens many times.
I’m trying to use StoreKit testing to test purchase of a promotional offer on a subscription product. I can purchase the initial subscription, but when I come to purchase the promotional offer I see the following error: [Purchases] - DEBUG: PaymentQueue updatedTransaction: redacted (null) (Error Domain=SKErrorDomain Code=12 "(null)" UserInfo={NSUnderlyingError=0x600001f34390 {Error Domain=ASDServerErrorDomain Code=3903 "The server encountered an error" UserInfo={NSLocalizedDescription=The server encountered an error}}}) (null) - 2 From what I can see, code 12 is a problem with the signature generated for the `SKPaymentDiscount`. Since generation of the signature is handled by the RevenueCat SDK, what are the options for me to fix the problem? I have uploaded the public certificate to my RevenueCat dashboard. Maybe related: there is “Subscription Offers Key” also in Xcode that isn’t used in any way. Perhaps there is some missing configuration in RevenueCat for promotional offers and St
The Customer Center feature, using RevenueCat SDK 5.9.0, is frequently showing “No subscriptions found”. This gives the options to ‘Restore purchases’, which works (presumably, anyway - I didn’t actually have a problem with purchases!), but when I open the Customer Center again, I get the same message. Not seeing anything relevant in the logs - entitlements are being loaded properly, and I am able to use my purchase-only features without issue
I’m Facing this error when trying to get my offerings with const offerings = await Purchases.getOfferings() :[Error: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).More information: https://rev.cat/why-are-offerings-empty]i already signed all the documents on app store and my subscriptions are in “Pending for submission” state .Here some screenshot of my configurations : Please help , i’m about to going bald with this issue !!! (thanks :) )
