SDKs

Hello RC team,I have a question regarding the format for App User ID. From my understanding, the default app user id is prefixed with $RCAnonymousID However, on from my webhook log, I am seeing this value where the id is base64. This makes my backend code not working because this value doesn’t exist in my database and I am only using UUID v4 as the id.app_user_id :"na68yjrqU3LzQbk6h4Cwchw8l4pgILy5id9LAAGCaW4="aliases: ["na68yjrqU3LzQbk6h4Cwchw8l4pgILy5id9LAAGCaW4="]original_app_user_id: "na68yjrqU3LzQbk6h4Cwchw8l4pgILy5id9LAAGCaW4=" My dart code looks something like this.configuration.appUserID = appUserId;await Purchases.configure(configuration);From RC dashboard, I can identify the correct customer after user provided their email address and I have to transfer the entitlement to the correct customer if this issue happen.This issue happened once in a

Hi,I'm getting NOELIGIBLEOFFER (statusCode 4) for all 4 subscription products on Android. SDK version 10.1.2, Capacitor plugin.Logs show:- RC API returns 200 for offerings ✅- Products requested: elitemonthly, eliteyearly, promonthly, proyearly- All return: Product Type subs, Reason NOELIGIBLEOFFER, statusCode 4- Error: "None of the products registered in the RevenueCat dashboard   could be fetched from the Play Store"What I've confirmed is correctly set up:- Products created May 5 (6 days ago, not a propagation issue)- Base plans are Active- Prices set for CA and US- Internal Testing track has a published APK- Test accounts added as Internal Testers AND in License Testing- Device restarted, Play Store cache cleared- No recent changes to base plansPackage name: com.mi4labs.carnivorexAny idea what I'm missing?

I’m looking at making an implementation for .NET MAUI to support rendering Paywalls at the MAUI layer instead of trying to wrap the native Android/iOS SDKs to do it (the dependency graph is a bit of a nightmare to sort out for it unfortunately - the core SDKs aren’t too bad and I have working nicely).Is there a spec or schema somewhere that I can get the details for the data returned when requesting paywalls?I see the v2 api has an openapi spec which defines some parts, but there’s stuff like additionalProperties which seems like it could be platform specific.Could you post specs for android/iOS at the very least, to understand more what the api might return? Alternatively, if you actually have a true unified version of the object model for web or flutter or some other framework, a comprehensive and complete spec for that would also be helpful.Thanks

Hello, I am currently testing my app on Testflight and cannot get past the subscription/paywall stage as I am getting this error when attempting to Start free trial / subscription after signing in with Apple ID.Store unavailable Could not load subscription options.I am using iOS 26. Code snippet of how I am loading offerings/products: https://github.com/nelsonng2002/dump-repo/blob/main/purchases.service.tsI added some debugging to my screen and here it is:RevenueCat Initialized: yes, Configured: yes, Key present: yes, Key preview: appl_f...Last action: offerings:fetch _error Current offering: none Offering IDs: none Package IDs: none Last error code: 23 Last error: There is an issue with your configuration. Check the underlying error for more details. More information: https://rev.cat/sdk- troubleshoot

I’m at the point where I don’t even know what I’m missing anymore.I’ve been trying to get this working for over three weeks now, and I just keep running into the exact same wall. I’ve rebuilt parts of this multiple times, gone through the docs over and over, and I feel like I’m so close — but something is still off and I can’t see it.What I’m trying to do is allow multiple users in my app (each with their own account) to subscribe, even if they’re using the same Apple ID. Basically like how YouTube lets you have different accounts each with their own subscription, but all under one Apple account.So I set things up the way it’s supposed to work. I created multiple subscription groups in App Store Connect (A through H), each with their own products. Everything is approved, live, and has been for weeks. Then in RevenueCat, I created matching offerings for each group and wired them all up properly with entitlements.On the app side, I’m logging users

We are using RevenueCat SDK with Capacitor on iOS. Our 4 auto-renewable subscription products are in "Waiting for Review" status in App Store Connect (submitted together with the binary).The SDK returns this error: "None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect"StoreKit returns DownloadFailed error and cannot fetch product metadata. RevenueCat logs show WAITING_FOR_REVIEW state for all 4 products.All configuration is correct:Bundle ID matches ✅ Product IDs match ✅ In-App Purchase Key valid ✅ Shared Secret added ✅ StoreKit Configuration: None ✅ Sandbox account configured ✅Is it possible to test purchases while products are in WAITING_FOR_REVIEW status? Or do we need to wait for Apple to approve them first?

Hi RevenueCat Team,We’re currently using RevenueCat to manage subscriptions in our app and had a question regarding real-time updates to CustomerInfo.In our setup, we sometimes grant promotional subscriptions via our backend (outside the client app). While this works correctly on RevenueCat’s side, the updated entitlement is not immediately reflected in the app UI. At the moment, users need to restart the app (or trigger a manual refresh) before the new subscription state is visible.We’re looking for the best practice to ensure the UI updates in real time when CustomerInfo changes(Flutter) due to backend actions.Specifically:What is the recommended way to listen for CustomerInfo updates when changes are made externally (e.g., via backend APIs)?Our goal is to avoid requiring users to restart the app and instead reflect entitlement changes immediately.Any guidance or best pra

When can we expect support (react native) for the newly announced monthly subscriptions with a 12-month commitment? 

I see that  has no real solution. So I wonder if any guide of “how-to” already exist somewhere? 

Hi RevenueCat team/community,I'm facing a color rendering issue on Android.Problem: In the RevenueCat dashboard paywall editor, timeline text is configured as white. (both on dark mode and light mode) In the Android app, the same timeline text renders as white for the first step but black for the following steps. This is not related to light/dark mode logic (I've tested both modes and forced configurations). also some text does not respect the size configured Setup: react-native-purchases: ^9.10.4 react-native-purchases-ui: ^9.10.4 Expo SDK : 54.0.33 React Native : 0.81.5 Screenshots :

I created a test store and products/offering using this tutorial. I then checked the products in the dashboard to edit them, but can’t seem to edit the price I’ve initially set. I can only edit the name/customer facing details. Is this intentional?

I’ve set up a paywall by following this tutorial, and with a Test store set up and paywall, I want to use this only in the dev/debug version of my mobile app. Is it possible to serve two versions of paywalls depending on the build of the app?

I am implementing a subscription in a Flutter app for the first time, and this app is a little bit special with the user account. Being logged in is a premium feature. Premium gives you the possibility to download other users published content, backup to the cloud, sync of your data between devices. But… 1. You don’t HAVE to login.2. You have to get premium first to be able to login .So I did what I thought was right, I just use the anonymous id until the user logs in, then they are also logged into revenuecat with their firebase uid. The problem is that they could log out, and then log in with another account. The they’re logged in to revenuecat with the new uid. But I noticed some problems. I did this:1. Get premium2. Login3. Log out4. Log in with another accountAfter step 4 the premium went away and I couldn’t restore it. I’m not loggin the user out from Revenuecat at any point, since that

Hi all,This is an Android issue, I’m currently not targeting iOS. I’m calling GetOfferings and it’s returning the offering, but the offering contains only one product, which is a non-consumable product. I also have two subscriptions which are not returned. I am currently using IapHub to handle my inapp purchases and everything works great there. But I would like to migrate to RevenueCat.The app is running on the closed test track and I am a tester. This is my configuration: Google Play:Non-consumable product. This works  Subscriptions. Not working

It seems KMP library isnt compatible with exit offers, is it planned?

I’m using RevenueCat to display paywalls and have created multiple offerings for different targeting groups. In my Flutter app, I want to show different paywalls to different users based on the offering.I’m displaying paywalls using PaywallView from the RevenueCat SDK and passing a specific offering to it. However, instead of showing the selected offering’s paywall, it always displays the default offering’s paywall.I fetch offerings at app launch, and based on debugging, the offerings appear to be valid and correctly retrieved.This setup used to work as expected, but recently it stopped working. I’m currently using the latest version of the RevenueCat SDK (9.15.1).Has anyone experienced this issue or knows what might be causing the SDK to ignore the passed offering and fall back to the default one?

I am trying to test some Android entitlement stuff and Sandbox seems broken.If I use an Android simulator:isActive is false on the entitlement I purchased in the sandbox environment no matter what I do. I can re-call getCustomerInfo or any other method and it will always be false. isSandbox is true, dashboard says sub is active. Confirmed anonymous IDs match.If I use a device:CustomerInfo’s entitlement is null when trying to get it with the entitlement ID.I verified that it is supposed to be active in the RevenueCat dashboard, and it is renewing once or twice. But isActive never becomes true, or on a real device it will always return null for all the entitlements.Yes it is the most up-to-date version.The app has been out for an extremely long time, so it’s not something like “sometimes it takes awhile when releasing an app!” All configuration is correct because everything worked fine before and nothi

I am currently trying to implement family sharing by using tabs on the dynamic paywalls but what I noticed is that the selected package does not change based on which tab the user is on. It remains either the default package on paywall load or until they change it. Is there a way to have a default package for each tab? I really could use someone’s help. 

We'd like an addition to the close button delay feature that gives a visual countdown as follows:1. Counts down for a configurable duration in seconds (not to a target date, like the current countdown component)2. Displays as a numeric second counter inside a circular progress indicator that animates as it depletesUse caseWe use the close button delay to ensure users see our paywall content for a minimum duration before dismissing. However, we want users to see a visual indicator of when the close button will appear, rather than having it appear without warning. The circular progress bar with countdown number gives users a clear signal that the paywall will become dismissible shortly, which we believe reduces frustration and improves the user experience compared to a button that simply appears after an invisible delay.Desired behaviorConfigurable countdown duration in seconds (e.g., 5 seconds) Visual: numeric countdown ("5",

Our app offers a single subscription, with a monthly and an annual payment plan (in Google Play terms, one subscription with two base plans). Subscribed users can access the whole content of the app without limitations.For better flexibility, we also offer subscribed users to switch the payment plan. Since this is a single subscription, we have to use the WITHOUT_PRORATION replacement mode. We build our purchase params like so: PurchaseParams.Builder(activity, subscriptionOption)  .oldProductId(currentSubId) .googleReplacementMode(GoogleReplacementMode.WITHOUT_PRORATION)  .build()Here is the problem: When a user is currently running with a subscription that has been restored (via the Purchases.sharedInstance.restorePurchasesWith(onError, onSuccess) method), it is no longer possible to switch the payment plan. For the “Transferring purchases seen on multiple App User IDs” setting, we use “Transfer to new App User ID”.The Play S

On iOS paywallViewControllerWasDismissed is not called when the paywall gets dismissed.There should also be a way to stop the paywall from being automatically dismissed when the user completes a purchase.No SwiftUI. UIKit.Most up-to-date version. My configuration is fine. Testing on device.

purchases_flutter: latest in_app_purchase: latest Platform: Android Framework: FlutterProblem: After adding purchases_flutter to a Flutter project that already used in_app_purchase, this call queryProductDetails() freezes indefinitely and never resolves:final ProductDetailsResponse response = await InAppPurchase.instance .queryProductDetails(productIds);