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1745 Posts
Andy
RevenueCat Staff
AndyRevenueCat Staff
posted in SDKs
React-Native / Expo Go: How to solve `TypeError: null is not an object (evaluating 'RNPurchases.setupPurchases')`

Expo Go doesn’t build native modules, so you may run into this error while trying to run your app with react-native-purchases in Expo Go.  In order to use RevenueCat with Expo, you will have to create Development Builds, which can be done either by using EAS, or by making builds that are compatible with Xcode and Android Studio. There are detailed instructions for doing either one in this page:https://docs.expo.dev/development/build/ Easiest way to be able to debug is to just run either of the following:npx expo run:android -dnpx expo run:ios -d We also have a blog post that goes step-by-step into how to make an app with Expo and RevenueCat using EAS: https://www.revenuecat.com/blog/in-app-puchase-expo-managed-workflow/ Let us know if you run into any issues! 

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5 days ago
cody
RevenueCat Staff
codyRevenueCat Staff
posted in SDKs
iOS 'Receipt is invalid' Megathread

If you’re here, it’s probably because you’ve encountered an active issue related to Apple’s receipt verification.RevenueCat relies upon Apple’s `verifyReceipt` endpoint which is currently facing an outage: https://developer.apple.com/system-status/This seems to be affecting sandbox and TestFlight purchases only at this time, although Apple’s status page doesn’t mention it explicitly.Encountering this issue? Post below ⬇️ RevenueCat isn’t able to resolve this at this time from our end, but it may help bring awareness and ease to other developers facing the same issue.Update 2/8/23 19:20 UTC:Customers (and me 😃) reporting things are working as expected again - post below if you’re still having trouble, seems like a slow rollout of a fix from Apple.Update 2/8/23 17:40 UTC:Apple’s reporting the issue is fixed, but we’re still encountering errors. Will provide another update as soon as possible.

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29 days ago
Andy
RevenueCat Staff
AndyRevenueCat Staff
posted in SDKs
Help wanted: StoreKit 2 beta testing

Hi! 👋🏻 We’re in the final stages of our testing of some StoreKit 2 features before fully calling it ready for production, and we’d love your help!  Context: Starting with v4.0.0, our SDK already uses StoreKit 2 by default on compatible devices for some features where the StoreKit 1 functionality was problematic, buggy or unreliable, and StoreKit 2 is essentially guaranteed to be an improvement (like checkTrialOrIntroDiscountEligibility). For devices that aren’t compatible with StoreKit 2, it defaults to a StoreKit 1 implementation.  However, we haven’t enabled StoreKit 2 by default for making actual purchases. We’ve tested it extensively in Sandbox and StoreKit Test (see our blog post on how we test our SDKs) but we need to see how well StoreKit2 behaves in production before calling it ready.  How to help:  Our SDK includes an optional flag in the configure method, called useStoreKit2IfAvailable. In order to help, all you need to do is to set that flag to true!   With this flag set,

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Andy
RevenueCat Staff
2 years ago
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gasHelper
asked in SDKs
Consumables IAPs

We’ve implemented consumables as an add-on along side our subscription. The high-level flow is: user makes purchase in-app —> RC sends webhook —> we increment the user’s balance in our database.How should a consumable purchase be validated locally.After receiving the CustomerInfo object in the purchase completion handler, what do I specifically look for? With subscriptions or non-consumables I just check to see if the entitlement is present. Consumables obviously don’t require permanent entitlements.I can filter the object’s nonSubscriptions array for the correct productIdentifier, and then check if its purchaseDate is less than 30 seconds old.This feels brittle—for example, somebody could easily make a purchase of the consumable and then quickly attempt it again and the code above would consider them having purchased it twice.Thoughts on this? Should I just show a loading animation and query my database here instead? [edited to remove second question because I found the answer h

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1 hour ago
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andre-eb7c2eNew Member
asked in SDKs
The item you were attempting to purchase could not be found

I’m getting “The item you were attempting to purchase could not be found” error when choosing a subscription.Products are listed correctly Product IDs are matching Closed testing - Alpha (active) I’m logging into the app with an email that is in the GPC testers list Testing on physical Android deviceWhat else should I be checking? 

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5 hours ago
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Erol AsanNew Member
asked in SDKs
GetCustomerInfo is returning old data, unless called twice?

Hi,While testing my subscriptions on IOS with a sandbox account i found a strange behaviour of getCustomerInfo(), needing to call it twice in order to get the correct data.The way i’ve set my app is to call getCustomerInfo on appLaunch and on appResume, to check for updates. The scenario is the following:I purchase a subscription and get back info that the entitlement is active and my expirationDate is 5min from now (because of the sandbox account). Then i minimize the app and wait 6 mins, after which i can see the sub renewal transaction appearing in rc dashboard and in the customer details screen. I open the app, which triggers getCustomerInfo, but it’s returning the same data i got from when i first purchased the sub. Then when i minimize the app and open it again, triggering getCustomerInfo for the 2nd time, it return the correct updated data with the new expirationDate.Is this the expected behaviour? Is this because of Sandbox? Or am i doing something wrong?P.S. it’s a flutter app

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6 hours ago
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potatocat666Member
asked in SDKs
Is the Web SDK shown in charts? Can we see them segmented by app like with iOS and android?

I’m planning on doing a soft launch of our web app that includes subscriptions with the Revenuecat web SDK. Are subscriptions from the web SDK treated the same way as iOS and android platforms? Meaning we can see them segmented in the charts?During the soft launch I just want to monitor any purchases coming in w/ web.

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kaitlin
RevenueCat Staff
7 hours ago
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Germán BuelaNew Member
asked in SDKs
How to communicate subscription plan after a crossgrade

Say I have subscription plans A and B (same level).From entitlement.productIdentifier I detect that a user is, say, subscribed to A. With this information, I keep option B available for a crossgrade, and A disabled and marked as active.When they opt to subscribe to B, A is still active (because it will remain so until the renewal date). The purchase succeeds but do I have the information to communicate the current scenario? I would like to disable B as well, because it is already purchased, and mark it somehow as active starting on certain date. Apparently I don’t have the information to figure out this scenario in PurchaserInfo, do I?

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11 hours ago
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andyallenNew Member
asked in SDKs
Targeting based on subscription status

How would you use targeting to show a unique paywall/offering based on a user’s subscription status? For example, if someone has subscribed at a lower tier, show them a discounted offer to upgrade to a higher tier. Or if someone was once a subscriber and has since churned, show them a discounted offer to resubscribe. I know there are custom attributes that can be passed to RC but this is data the RC already has and should be accessible somewhere (maybe?) but I don’t see it in the targeting rules.Thanks, -O^O-

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1 day ago
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Matt1CoreyNew Member
asked in SDKs
customerInfoStream isn't delivering an update when subscription expires

I’m using `customerInfoStream` for the first time, and I’m a bit confused - in sandbox testing, I’m seeing updates come in reliably each time a subscription renews, and it correctly includes the `activeSubscriptions` along with expiration dates.  If I wait sufficiently, however, I never get an update with an `activeSubscriptions` property that is empty - I simply stop getting updates. I left my app running overnight in the simulator, and in the morning, I was not presented with the paywall as expected.  Looking at my logs, the entry that I received includes the active subscription, from which my app (correctly) surmised that the entitlement was still active.  The next update that I would have expected, with no active subscription, was never delivered.  The time of this last event matches what I see in the console (where I do see ‘Opted out for renewal’) Is this expected?  I can certainly use the provided `expiresDate` to create an event at that time, but it doesn’t seem to me like this

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1 day ago
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quality-food-efbbc7Newcomer
asked in SDKs
Get offering not working flutter(Android and Ios)

Hello, I invite you to create your two applications (IOS and android) on RevenueCat. To create my two applications (IOS and android) on RevenueCat via this one I imported the subscriptions of my application directly from the stores (AppStore and PlayStore).When I call the Purchases.getOfferings() method in my application having made the configurations beforehand I get this error:D/[Purchases] - DEBUG( 8517) : ℹ️ Product request completed for codingindustry.qualityfood.monthlyD/[Purchases] - DEBUG( 8517) : 💰 Retrieved productDetailsList : W/[Purchases] - WARN( 8517) : 🤖‼️ Unable to find ProductDetails for codingindustry.qualityfood.monthly W/[Purchases] - WARN( 8517) : There is a problem with your configuration in Play Store Developer Console. More information here: https://errors.rev.cat/configuring-productsD/[Achats] - DEBUG( 8517) : ℹ️ Build a bid response with 0 productsE/[Purchases] - ERROR( 8517) : 😿‼️ Offer retrieval error - PurchasesError(code=ConfigurationError, underlyingEr

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jeffrey_bunn
RevenueCat Staff
1 day ago
D
DentonNew Member
asked in SDKs
Paywall component disappears from the page

I have an application on React native Expo. In this application I want to show Paywall.I use expo@51.0.36 and expo-router@3.5.23. OS - android. Same problem on physical device and emulator. import { View } from 'react-native';import RevenueCatUI from 'react-native-purchases-ui';const PaywallPage = () => { return ( <View style={{ flex: 1 }}> <RevenueCatUI.Paywall /> </View> );};export default PaywallPage;When I open a page with Paywall component, everything works, the component is displayed correctly. But if you go to another page and go back to the page with Paywall, the component disappears. What could be the problem?

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1 day ago
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mohaned-9adad7Newcomer
asked in SDKs
IOS IAP promo codes are not working in Production app

IOS IAP promo codes are not working in Production app but the RC dashboard is recording each redemption as actual purchases, given that the user gets a prompt for purchasing the product each time they try to redeem the code. strangely I tried to test it out one time but I uninstalled the app and installed it through the redemption process and it worked, just for that one time and then it stopped working again. 

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1 day ago
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Matt1CoreyNew Member
asked in SDKs
Using 2 Second Renewal seems very unreliable

I using a ‘Subscription Renewal Rate’ of ‘Any Renewal Every 2 Seconds’ in Xcode, and what I’m seeing from RevenueCat is very unreliable, both in the behavior of the SDK, and on the web console.  Is this renewal rate simply too fast to reliably use?  (I’m completely open to the possibility of Apple’s sandbox servers not being efficient enough to support this.  In fact, it’s probably true). Here’s an example of what I see (the final ‘Opted-out of renewal’ is expected, I think) 

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joan-cardona
RevenueCat Staff
1 day ago
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Son DoNew Member
asked in SDKs
Error fetching offerings on android (IOS working fine). Need to help

D/[Purchases] - DEBUG( 6814): Request already scheduled with jitter delay, adding existing callbacks to unjittered request with key: BackgroundAwareCallbackCacheKey(cacheKey=[/subscribers/%24RCAnonymousID%3A05155e0681644ad69dc66564531ea514/offerings], appInBackground=false)D/[Purchases] - DEBUG( 6814): Getting storefront from cache was null.D/EGL_emulation( 6814): app_time_stats: avg=9341.14ms min=3.54ms max=130723.25ms count=14D/[Purchases] - DEBUG( 6814): API request started: GET /subscribers/%24RCAnonymousID%3A05155e0681644ad69dc66564531ea514/offeringsD/[Purchases] - DEBUG( 6814): API request completed with status: GET /subscribers/%24RCAnonymousID%3A05155e0681644ad69dc66564531ea514/offerings 304D/[Purchases] - DEBUG( 6814): ℹ️ Requesting products from the store with identifiers: premium, elpa_1299_foreverW/BillingClient( 6814): getSkuDetails() failed for queryProductDetailsAsync. Response code: 2E/[Purchases] - ERROR( 6814): 🤖‼️ Billing is unavailable. App is in foreground. Won't

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1 day ago
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kevin-fe2f76New Member
asked in SDKs
[Flutter] Re-initialize Paywall

I have the following use case: A user can choose between using the app without an account or with an account, after which the data is synced to the cloud. In both cases, the user can purchase the Pro version. I display different paywalls depending on whether the user is logged in or not. This is managed through custom attributes and paywall targeting:Without an account → Show paywall without the sync option. With an account → Show paywall with the sync option.Problem: When a user starts without an account but then creates one, the app still displays the paywall meant for users without accounts even though the custom attribute is updated. The updated paywall is only shown after a restart. Is there a way to reinitialize the paywall or clear the cache without restarting the app?I don’t want to hard code the offering for the paywall in the code because I want to stay flexible and run experiments.

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K
1 day ago
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luckspDedicated Member
asked in SDKs
[Log] Revenuecat backend errors

In the last 24 hours I have been having issues connecting to iOS store with revenueCat.  here are the logs, from a “production” bundleERROR: 😿‼️ The operation couldn’t be completed. (RevenueCat.BackendError error 0.) error 21:32:38.863784-0600 IdentaFly WARN: 🍎⚠️ StoreKit 2 product request took longer than expected (83.86 seconds)error 21:32:39.133027-0600 IdentaFly WARN: 🍎⚠️ StoreKit 2 product request took longer than expected (84.12 seconds)error 21:32:40.346549-0600 storekitd AMSURLSession: [2e64_SK2] Session decoder failed. Result = (null); Error = Error Domain=AMSErrorDomain Code=301 "Invalid Status Code" UserInfo={NSLocalizedFailureReason=The response has an invalid status code, AMSURL=https://sandbox.itunes.apple.com/commerce/messages/app/inbox?bundleId=com.identafly.production&guid=00008110-0005046601E2801E&status=1, AMSStatusCode=410, NSLocalizedDescription=Invalid Status Code}error 21:32:40.346623-0600 storekitd AMSURLSession: [2e64_SK2] Task completed with error =

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1 day ago
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cody-choiHelper
asked in SDKs
Webfunnel to app plans

Hi, I’ve been trying to wrap my head around setting up web funnels through stripe and revenue cat and grant entitlements, the flow goes as followsA user purchases a subscription from our web portal using stripe Our backend stores a special code for them to redeem on the native app The user downloads the native app and enters the code (Heres the issue)Our backend then recieve the appUserId from the native app and grants the entitlment to this user We already connect stripe and have place the product under the correct entitlement  However, it doesn’t seem like there is a known way to grant entitlements to users on v2, and I see that there is a promotional way for v1 (but that doesn’t seem like the best way)Would love to know the best opinionated way to handle our web funnel flow Thanks!Cody​​​​​​​

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1 day ago
Darren John McNally
Darren John McNallyNew Member
asked in SDKs
What versions of Unity does RevenueCat support?

Hello!What versions of Unity does RevenueCat support? The RevenueCat SDK installed correctly on a few of my projects running on older versions of Unity. I tried installing the SDK on Unity version 6000.019f1 but the External Dependency Manager does not show under the Edit menu like it does with the projects running on older versions of Unity.I’m following the instructions from here: https://www.revenuecat.com/docs/getting-started/installation/unityI’ve tried to install the SDK with both Option 1 (recommended): Install using OpenUPM and Option 2: Import the Purchases Unity package.As suggested in the documentation, I have tried reinstalling the RevenueCat plugin and manually importing the EDM4U plugin (multiple times) but the External Dependency Manager still does not show under the Edit menu in Unity.Curious if anyone-else has encountered this issue or has any insight. Thanks!  

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Darren John McNally
2 days ago
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ellipsis-news-156144New Member
asked in SDKs
Play Store Rejection: Error 23: There is an issue with your configuration

I am trying to publish my react native app on the Play Store but have been rejected multiple times with error Error 23: There is an issue with your configuration when the testers try to open my paywall.I have published in Closed Testing (where it works with no issue, as well as in Dev) and promoted the build to Prod for review, where it gets rejected. I’ve triple-checked that my configuration works and that the app and subscriptions are available in every country.Can anyone advise on how to solve this? I’m pulling my hair out trying to get this approved - even a temporary workaround would be helpful just to get the thing published in some form or another.

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2 days ago
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simon-irmančnik-15ac30New Member
asked in SDKs
Update for the subscriptionPricePoints Endpoint

Apple sent a mail thatWe’re reaching out to let you know that the subscriptionPricePoints endpoint now requires a territory relationship filter. If you use the App Store Connect API to configure your subscriptions, please note that you'll be required to define this filter in an upcoming release.I wonder whether it was already implemented and already have been using territory filter or if it is not implemented, have you got any plan to implement? We’re specifically interested in the Flutter SDK.Thanks in advance for your time.

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2 days ago
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cf4ed4New Member
asked in SDKs
React native for web SDK

Does RevenueCat support React native for web ?I do not see a guide on how to implement it. I testedPurchases.configure({ apiKey: process.env.STRIPE_API_KEY, })and I get a Cannot read properties of undefined (reading 'setupPurchases')

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RevenueCat Staff
3 days ago
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Manel Simon MartínezActive Member
asked in SDKs
ANR spike `com.revenuecat.purchasesunity.PurchasesWrapper.sendJSONObject`

Hello,Despite not having pushed new builds live during this month, yesterday we stared seeing a spike on the attached ANR through Crashlytics. Wondering if anything server-side changed that may have caused this or if the source of the issue its known.Thanks! main (native):tid=1 systid=13134 #00 pc 0x911c0 libc.so (syscall + 32) (BuildId: 02a91a85343debb2911714273ff2b670)#01 pc 0x95f20 libc.so (__futex_wait_ex + 148) (BuildId: 02a91a85343debb2911714273ff2b670)#02 pc 0xfe5c8 libc.so (NonPI::MutexLockWithTimeout + 660) (BuildId: 02a91a85343debb2911714273ff2b670)#03 pc 0x458648 libunity.so (BuildId: 3136b3ea4de05c5c5e8e5c62663529953fcd50fc)#04 pc 0x4584f8 libunity.so (UnitySendMessage + 116) (BuildId: 3136b3ea4de05c5c5e8e5c62663529953fcd50fc)#05 pc 0x4074d4 libunity.so (BuildId: 3136b3ea4de05c5c5e8e5c62663529953fcd50fc) at com.unity3d.player.UnityPlayer.nativeUnitySendMessage(Native method) at com.unity3d.player.UnityPlayer.UnitySendMessage(unavailable:39) at com

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RevenueCat Staff
3 days ago
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andrew-blonski-0d56f0New Member
asked in SDKs
Apple app rejection The subscription can be purchased in the app using payment mechanisms other than in-app purchase.

Hi All,hoping for some help as I’m stuck. We’ve built an app in Flutter using Revenue Cat paywall. Products and subscriptions enables in App store and listed as ready for review.when I submit I get this error. I am only using a revenue cat paywall. App is only available in IOS App Store and Playstore no other option to purchase.  no idea how to resolve or where to start.Guideline 3.1.1 - Business - Payments - In-App Purchase We noticed that your app includes or accesses paid digital content, services, or functionality by means other than in-app purchase, which is not appropriate for the App Store. Specifically: - The subscription can be purchased in the app using payment mechanisms other than in-app purchase. Next Steps The paid digital content, services, or subscriptions included in or accessed by your app must be available for purchase in the app using only in-app purchase. Apps that offer paid digital services and content across multiple platforms may allow customers to access the c

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3 days ago
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Elisei NicolaeNew Member
asked in SDKs
IOS - cancellation doesn't get updated in RevenueCat

Hi there, I have my Flutter App on Production with a subscription of 1 Month.I bught the subscription on a real device on production, and after 5 minutes I cancelled it. Looks like in RevenueCat it is still showing that thee Subscription is still active, why?Also, on my Flutter code I’ve implemented to show a different UI if isPremium, but doesn’t have recurring true. Not sure why is not working, and RevenueCat Dashboard doesn’t get updated…  

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4 days ago

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