Third-Party Integrations

Get help with webhooks, third-party integrations, and attribution providers.

  • 143 Posts
  • 340 Replies

143 Posts

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JaneNew Member
asked in Third-Party Integrations

Missing method in react native sdk (react-native-purchases

Hello! There is no method to set the protected attribute $firebaseAppInstanceId in react native, so the 3. of this tutorial  for the revenueCat ↔ firebase analytics integration can’t be completed. Setting it with Purchases.setAttributes({$firebaseAppInstanceId: THE_ID }) doesn’t work. How can I do it? 

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J
3 days ago
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djoNew Member
asked in Third-Party Integrations

RevenueCat and Stripe one-time purchases

I am struggling to get RevenueCat to automatically sync/recognise one-time purchases from Stripe Checkout.I have a Flutter app for both iOS and web (Firebase backend), and after significant work (writing custom conditional code for the Web logic...) have subscriptions working for both iOS and Web, integrated with RevenueCat. Customers can subscribe either as an IAP on iOS or using Stripe if on the Web app, and the subscription entitlement is managed by RevenueCat.But… user’s also need the ability to make one-time purchase of consumable credits. On iOS this is handled as an IAP that RevenueCat syncs, pushing the successful transaction event to my Firestore Function so I can track the credit balance.For one-time purchases via the Web app, Stripe Checkout successfully completes yet ReveneCat appears unaware of the transaction! Unlike for Stripe-managed subscription transactions there does not seem to be any automatic syncing or notification to RC of the one-time purchase.So far I have tri

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D
11 days ago
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kirkcnNew Member
asked in Third-Party Integrations

SERVICE_UNAVAILABLE Error when fetching products. An internal error occurred.

I’ve properly installed RevenueCat in Flutter and connected Play Store and App Store properly in the dashboard. I’m still getting these error.D/[Purchases] - DEBUG( 6650): ℹ️ Debug logging enabledD/[Purchases] - DEBUG( 6650): ℹ️ SDK Version - 4.6.0D/[Purchases] - DEBUG( 6650): 👤 Initial App User ID - nullD/[Purchases] - DEBUG( 6650): 👤 Identifying App User ID: $RCAnonymousID:538da561a80b40f4a23aa08aa6709f83D/[Purchases] - DEBUG( 6650): ℹ️ Deleting old synced subscriber attributes that don't belong to $RCAnonymousID:538da561a80b40f4a23aa08aa6709f83D/[Purchases] - DEBUG( 6650): ℹ️ App foregroundedD/[Purchases] - DEBUG( 6650): ℹ️ PurchaserInfo cache is stale, updating from network in foreground.D/[Purchases] - DEBUG( 6650): ℹ️ Offerings cache is stale, updating from network in foregroundD/[Purchases] - DEBUG( 6650): 😻 Offerings updated from network.D/[Purchases] - DEBUG( 6650): ℹ️ Skipping updating pending purchase queue since BillingClient is not connected yet.D/[Purchases] - DEBUG( 6

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M
11 days ago
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Mohammed RadwanNew Member
asked in Third-Party Integrations

Google Play In-app Billing API version is less than 3

I followed all the steps in the documents and I am in the testing phase and I am testing on a real device with Android 12 and I get this error In-app billing API version 3 is not supported on this device.W/[Purchases] - WARN(25864): 🤖‼️ Billing is not available in this device. DebugMessage: Google Play In-app Billing API version is less than 3. ErrorCode: BILLING_UNAVAILABLE.

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T
13 days ago
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Chris ThornhamNew Member
asked in Third-Party Integrations

Help Sending Stripe Webhooks (REST API)

I’ve been reading docs for hours and hours. I’ve read this post: https://www.revenuecat.com/docs/stripe To accept stripe payments I can use a Stripe Checkout (https://stripe.com/payments/checkout) It’s a stripe payment page hosted by stripe which prevents me from having to set up my own payment server. Here’s where I’m lost. After I receive a payment, I have to “Send Stripe tokens to RevenueCat”. How do I do that? I can’t figure out how to initiate a POST request from Stripe Checkout that sends the required info to Revenuecat. Here’s what I have to sent to Revenuecat… curl -X POST \ https://api.revenuecat.com/v1/receipts \ -H 'Content-Type: application/json' \ -H 'X-Platform: stripe' \ -H 'Authorization: Bearer YOUR_REVENUECAT_STRIPE_APP_PUBLIC_API_KEY' \ -d '{ "app_user_id": "my_app_user_id", "fetch_token": "sub_xxxxxxxxxx" }' Any help would be greatly appreciated.  Chris

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C
14 days ago
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Brendan RiceNew Member
asked in Third-Party Integrations

Firestore 1mb size limit

Firstore has a 1mb size limit. RevenueCat’s firestore extension creates a single customer record which holds all the purchases the user makes. There is a potential for a user to make so many purchases over time it would exceed the 1mb limit of firestore documents. How does Revenuecat handle this situation?

1
Jens
RevenueCat Staff
14 days ago
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Thomas AnderlHelper
asked in Third-Party Integrations

Cancellation Webhook too ealry?

So I configured Webhooks and used the recommended approach of calling the RevenueCat API to handle logic.This works for all events tested so far. Except for the Cancellation event (I canceled Platinum):As shown in the image. The function is called at 11:38:35 with the cancellation event and after calling the RevenueCat API to check the expiration date, the platinum membership is not yet expired and thus my logic to remove the enitlement is not triggering as I am checking if the expiration date is in the past.Did I oversee something here?

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17 days ago
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Radu SNew Member
asked in Third-Party Integrations

RevenueCat doesn't know about VAT in some countries

Platform: AndroidStore: Google PlayProduct Type: Monthly SubscriptionRevenueCat Purchases Version: com.revenuecat.purchases:purchases:5.1.0 A customer of our app from Moldova (Republic of Moldova) reported today that the price displayed in the app (9.49 USD) was not the price that he ended up paying (11.39 USD).  Looking at the email receipt he sent us from Google, the extra 1.90 USD is labeled as Tax. I went in the Google Play Console where we can set our price for each country, and the price there is 9.49 USD → no sign of any VAT. I did a Google Search and the default VAT for Moldova is 20%, which matches the extra Tax from the transaction.I then checked RevenueCat, including the webhook for that specific transaction, and there is no trace of tax. The price is 9.49 and also, in the webhook, the `tax_percentage` field is 0. Then I found out that this is the case for all transactions made from that country, RevenueCat doesn’t know about the tax there. The biggest problem now is that fo

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R
18 days ago
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Thomas AnderlHelper
asked in Third-Party Integrations

Use Webhook with MongoDB functions (nodeJS)

I am using Webhooks to communicate with my MongoDB functions which is based on nodeJS.Now I have following problem:I do not know how to parse the data correctly. The payload arrives as object binary and I am unsure how to get the data out of it. Best regardsThomas

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T
18 days ago
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Christian KapplmüllerHelper
asked in Third-Party Integrations

Do Refunds get sent to Amplitude?

Do Refunds get sent to Amplitude?

2
B
26 days ago
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Faizan RafiqMember
asked in Third-Party Integrations

Invalid Play Store credentials

It’s been over 36 hours and still I‘m seeing this error. RevenueCat docs says that this will go away after 36 hours but it hasn’t. D/[Purchases] - DEBUG(30735): ℹ️ Found 0 unsynced attributes for App User ID: faizanrafiq.htc@gmail.comD/[Purchases] - DEBUG(30735): ℹ️ API request started: POST /receiptsD/[Purchases] - DEBUG(30735): ℹ️ API request completed with status: POST /receipts 503E/[Purchases] - ERROR(30735): 🤖‼️ There was a credentials issue. Check the underlying error for more details.I/flutter (30735): PlatformException(11, There was a credentials issue. Check the underlying error for more details., {code: 11, message: There was a credentials issue. Check the underlying error for more details., readableErrorCode: InvalidCredentialsError, readable_error_code: InvalidCredentialsError, underlyingErrorMessage: Invalid Play Store credentials., userCancelled: false}, null)  Any help will be greatly oblidged.

9
K
1 month ago
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RitvikNew Member
asked in Third-Party Integrations

Firebase Integration - please send rc_trail_converted event as well

Currently the firebase integration sends both trial conversions and renewals as the same event to firebase (purchase), and this is a problem when it comes to running google ads.  In google ads, we wish to see how many trials converted from a campaign, but since this isn’t a separate event, renewals and trial conversions are combined and its not possible to see the number of new paying subscribers that we obtained by a google ads campaign.  Can RevenueCat please add the ability to also send the the trial converted event as rc_trial_converted ? This would be a great help.  Below is the current Firebase event mapping. Currently trial conversions are mapped to ‘purchase’. 

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R
1 month ago
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MauriceNew Member
asked in Third-Party Integrations

Webhook came with huge delay (question for revenuecat it)

Please have a look at this customer:https://app.revenuecat.com/customers/64393e08/044c7fb8-183a-4928-be54-44b513ccd58aAccording to the history he bought a subscription with us on 19th August. But the webhook was fired today. This is a delay of 5 days which is totally unacceptable for an in app payment.Please verify whether the buy date (19th Agust) is really true or an errorAnd if it is true, you have to make sure such delays won’t occur anymore. Such huge delays can make customers get really mad and make them want their money back.

3
Jens
RevenueCat Staff
1 month ago
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Chris from Medication TimerNew Member
asked in Third-Party Integrations

Subscription updates not reflected in Firestore

Hi, I am in the process of finishing my integration with RevenueCat and having an issue where the subscription events are not updated in the user collection.StackVue.js + CapacitorJS + FirebaseWhat’s happeningSubscriptions are successful User collection is updated with RevenueCat data (I’m using the same collection as my normal user collection) I cancel the subscription in Google Play successfully I receive the event in Firestore User collection is not updatedUser collection’s entitlements and subscriptions sections after cancellation   The only steps I’ve not completed is connecting up to Google Analytics but otherwise I think I’m setup correctly.Is this not working or is my expectations of how this integration works incorrect?I was expecting that when a user unsubscribes that the unsubscribe_detected_at would be updated and when the sub expires that the subscriptions and entitlements would update accordingly.Regards,Chris

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C
1 month ago
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Hieu Hiep NguyenNew Member
asked in Third-Party Integrations

Integrate RevenueCat with Firebase causes wrong Ecommerce Revenue

Like the title said, we suffer a wrong data in eCommerce Revenue (expected 0 but we receive 7.5K in the below image), which then causes wrong total revenue also. The actually revenue should be 31K-7.5K. All of previous month (which we haven’t integrated RevenueCat with Firebase yet), this number should be 0 (I’ve checked again)It looks like happen on iOS only because we has this value only on iOS, is this SDK bug? 

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1 month ago
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Jan AndréNew Member
asked in Third-Party Integrations

OneSignal Integration - OriginalAppId, OneSignalId, PlayerId, externalUserId?

We want to integrate RC with OneSignal and are facing some questions we do not find clear answers in the documentation.(https://docs.revenuecat.com/docs/onesignal)The main issue is that OneSignal does not have a combined “User”. They only have “PlayerIds” targeting specific devices and channels.Our Users use the app on multiple devices and platforms. (iPhone, iPad, Mac)We use anonymous user ids for RC and when a user restores their purchases, RC is creating aliases to link the data together.When we set the $onesignalId with the SDK, it is a PlayerId, meant to target push notifications to one specific device. So RC Subscription Events are only set to this PlayerId with the API Integration.If a user is using multiple devices, he has multiple PlayerIds. But RC is only adding tags to the one set as $onesignalId.To use OneSignal Journeys, we need to set the externalUserId.We can use the originalAppId from RevenueCat here.Sadly there is no detailed documentation on how to use Journeys and Pu

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1 month ago
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MauriceNew Member
asked in Third-Party Integrations

webhooks not triggered

This is a technical question for the revenue cat suppourt team.Please have a look into my account. I configured the webhook in my dashboard and verified that the test webhook is working which it does.Beyond that no, webhook events are sent to my server at all. I configured the sandbox testing in google which works well. The events are properly shown in the customer profile. But the webhooks are just not triggered.Here an example for an event that never triggered a webhook: { "app_id": "appbf2ba432f2", "app_user_id": "e54178d1-0ba0-4f52-b768-8b16da7ec516", "country_code": "DE", "currency": "EUR", "entitlement_ids": null, "environment": "SANDBOX", "event_timestamp_ms": 1660003974081, "expiration_at_ms": 1660004387520, "is_family_share": false, "is_trial_conversion": false, "offer_code": null, "price": 8.130577688229488, "price_in_purchased_currency": 7.99, "product_id": "pro_monthly", "purchased_at_ms": 1660004087520, "store": "PLAY_STORE", "takehome_percentage": 0.85,

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RevenueCat Staff
1 month ago
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RitvikNew Member
posted in Third-Party Integrations

Include VAT in proceeds calculation

TL;DR: For 3rd party integrations, please update proceeds to take into account VAT so that it matches Apple’s proceeds and what the developer actually gets.  --We've been using our RevenueCat integration with AppsFlyer and Amplitude to calculate LTV and track marketing campaign profitability, however I just realized that proceeds reported by RevenueCat does not match Apple’s.  If you choose 'report proceeds' in RevenueCat, it doesn't take into account VAT when sending the revenue which results in RevenueCat over reporting proceeds by up to 20% , which throws off marketing campaigns and LTV calculations.  😔 Here's an example of a sale in the UK:  I've converted everything to US dollars for convenience.  Price of product: $4.11Proceeds reported by RevenueCat to Amplitude: $2.88ACTUAL proceeds reported by Apple: $2.36Difference = ~20% FORMULAS: It looks like RevenueCat is using this formula:  proceeds = price * 0.7 Please update this to what Apple is using: proceeds = price * (1-{VAT Rat

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1 month ago
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Ozzie OsmanNew Member
asked in Third-Party Integrations

Stripe subscription with future start date

We run into a use-case that seems like an edge case but ends up being more common that you’d expect.User subscribes via App Store, let’s say an annual plan that ends on 2023-01-01. In the middle of the subscription, user now wants to be billed through Stripe (receiving a promo code or something like that). It is too late for a refund. User cancels their App Store subscription, though it is still active until 2023-01-01. User wants to purchase their new Stripe subscription but only get billed once their App Store one ends in the future.There are a few ways to do this:Just not support this at all, and force users to wait until their App Store subscription expires before they purchase their Stripe subscription (less than ideal). Let the user purchase their new Stripe subscription, but with a really long trial duration so that during the overlap period, they have the canceled (but non-expired App Store), then on 2023-01-01 when the first one expires, their Stripe trial ends and they get bi

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1 month ago
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Mark FleishmanNew Member
asked in Third-Party Integrations

Short Expiration Windows

Hello,We noticed when testing the RevenueCat subscription, the expiration window is very short. Here's an example of a webhook payload registering a successfully initial purchase. Note that the event time is "Thu Jun 16 2022 10:45:08 GMT-0700 " and expiration time is "Thu Jun 16 2022 11:45:02 GMT-0700". What seems to happen is that after that window, we are forced to go through the subscription user journey again. Is there any to not have the subscription auto-expire in such a short window?{  "api_version": "1.0",  "event": {    "aliases": [      "$RCAnonymousID:7a56d17ff84b4c0bbd29054eeb2422fa",      "$RCAnonymousID:1d4d14da64ed4fc8beed542a1b330b54",      "$RCAnonymousID:8b49f5f9b29948ba99fd7efc58c37793",      "d8d53812-6c9f-46a5-9502-bbb25e37bfe6"    ],    "app_id": "app858c963db5",    "app_user_id": "d8d53812-6c9f-46a5-9502-bbb25e37bfe6",    "country_code": "US",    "currency": "USD",    "entitlement_id": null,    "entitlement_ids": [      "allaccess"    ],    "environment": "SANDBO

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Roberto Ansuini
RevenueCat Staff
2 months ago
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Ahmed AfifyNew Member
asked in Third-Party Integrations

My subscriptions in Stripe do not appear on the RC dashboard with webhook setup

HiI have set up the stripe webhook using the docs and have tried to add test subscriptions on Stripe manually and using Stripe Checkout. The Stripe webhook page shows me that the events did go through as shown here: but on Revenue Cat my dashboard is still empty completely. I am not sure where the issue is and would appreciate any help!

1
Jacob Eiting
RevenueCat Staff
2 months ago
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librarian fighterNew Member
asked in Third-Party Integrations

Discord Webhook

Hey! Is there any way to have discord webhook compatible with Revenuecat? There is an integration with Slack, but regular Webhook in rc and discord does not work together. Any ideas what to do to connect discord?

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Jacob Eiting
RevenueCat Staff
2 months ago
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Fahd SalloumNew Member
asked in Third-Party Integrations

Purchase Transfer causing Revenuecat to report an anonymous user and loses firebase application id for the user

Hello everyone We are facing one bug with Revenuecat and firebase integration when reporting subscribed users. our system uses firebase and firebase assigned ids to the users, and we use the same ids to report a subscription, and revenuecat assigns it as an alias in the revenuecat dashboard. The bug show when a user transfers his entitlement to another account, like this example:here it’s transferring it to anonymous userin the attributes it’s showing fine the firebase app id then we move to the new account created after transferring the entitlements:it’s not showing firebase app instance id, and reporting the user as anonymous revenuecat user this is for the first time.the second time, for another user something similar happened and here what happened: the user transferred the entitlements to another user, so main account it was completely fine:the attributes for the main user had firebase app instance id there.in the transfer event it was as followsso it created an anonymous id for t

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2 months ago
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Zahid HabibNew Member
asked in Third-Party Integrations

Error: The receipt is not valid in Android Sandbox testing

I’ve successfully integrated subscription product fro iOS. But when I try to make purchase of a subscription product, The below error is returned: Error: The receipt is not valid. What’s the problem? How can I solve this?

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K
2 months ago
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TristanHelper
asked in Third-Party Integrations

Apple Search Ads Attribution

Hi, I’m a little confused about the Apple Search Ads attribution page in the docs:https://docs.revenuecat.com/docs/apple-search-ads It says that:On iOS 14.5+, you must be running the latest RevenueCat SDK and request authorization via the App Tracking Transparency framework before Apple Search Ads data can be collected by RevenueCat. However, my understanding is that for basic tracking (anonymised) using the new AdServices framework, this isn’t necessary. What’s the latest on this?

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A
2 months ago

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