Third-Party Integrations

Hi team,I am trying to understand why RevenueCat completely missed/dropped a successful Stripe payment recapture for a user on May 21st. The event simply does not exist on the RC timeline, even though Stripe successfully charged them.Here is the exact comparison of both timelines:Stripe Payment History: May 7, 1:01 PM: $0.99 (Subscription creation) - Succeeded May 14: Initial $19.99 billing cycle due (Failed) May 18, 8:05 AM: $19.99 (Payment Recaptured) - Succeeded May 21: Initial $19.99 billing cycle due (Failed) May 31, 11:03 PM: $19.99 (Payment Recaptured) - Succeeded May 28: Initial $19.99 billing cycle due (failed)

Hi, Any update on changing the timestamps you’re sending to Customer.io via the direct integration from ISO to Epoch? I asked in this post before: Customer.io doesn’t run on ISO, they use Epoch. As it stands, this integration isn’t very useful (the most important piece of data that I need in Customerio is the user’s expiration date!).

Hi, we are setting up server-side analytics forwarding and I need to confirm where Apple Search Ads (ASA) attribution is stored after RevenueCat collects it.Context- Our iOS app calls `Purchases.enableAdServicesAttributionTokenCollection()`, so RevenueCat collects the AdServices attribution token.- On our backend we receive RevenueCat webhooks and forward the event payload to our analytics tool. We'd like to rely on the webhook `event.subscriber_attributes` map for per-customer context (we also read the Customer API `attributes`).  What I can't find in the docs1. When RevenueCat exchanges the AdServices token, where does the resulting ASA attribution (campaign ID / ad group ID / keyword ID / org ID) get stored on the customer? Is it stored as reserved subscriber attributes? If so, what are the exact attribute names (e.g. `$apple_search_ads_*` or similar)?2. Does this ASA attribution data appear in the **webhook event payload** un

In the Android sandbox environment, the CANCELLATION callback is delayed until the subscription expires. However, in iOS, the CANCELLATION callback works without issue and is invoked after automatic renewal (subscription) is canceled.

I’m using Stripe with RC.And I use Stripe Test Clock to simulate ending subscription.It works fine with Stripe webhook, our system (BE) store the correct response from the Stripe webhook. But the mobile using RC’s entitlement and the subscription still there until the subscription will end in the future? Family (Monthly)Subscription expires in 15 daysMy question is: Does Revenue Cat support Stripe test clock simulation?

Project: Heartwyse   Issue: 3 Stripe products (2 recurring flat-rate subscriptions, 1 one-time flat-rate purchase) appear in the import list but fail on import with only the message "Import complete. 1 product failed." — no error code   All products are live and active in Stripe So yeah as it shows I am having an issue importing 3 products from stripe into revenue cat. There’s no error code, it shows the products are live. It just won’t import them no matter how hard I try. 

I'm trying to use RevenueCat Customer Center (purchases_ui_flutter ^9.9.5) with FlutterFlow's built-in RevenueCat integration. Getting 'Action not defined' error and the action doesn't run. Has anyone got this working?

Been trying to fix this and looking around for solutions, but I still can’t figure out how to make the RevenueCat paywall UI on iOS / Apple reflect the selected package correctly. When switching between monthly and yearly, the text, button, and trial-related UI do not update the way they should. Yearly has a free trial, monthly does not, but the UI does not properly reflect that difference. Not sure how this is supposed to be configured in RevenueCat for iOS.

When certain settings are disabled to prevent double counting (double spending), install and usage events also stop working. This seems to be caused by disabling options on the Datasets page. Additionally, parts of the documentation appear outdated and need revision.There are inconsistencies between the configurations available in Meta Apps / Meta Events Manager and the current RevenueCat documentation.Tech Stack React Native (Expo) react-native-fbsdk-next react-native-purchases Relevant DocumentationFrom RevenueCat docs:https://www.revenuecat.com/docs/integrations/attribution/meta-ads#setting-device-attributes

Hi everyone,I wanted to bring up a feature request that I believe would be highly valuable for many developers using RevenueCat for subscription management.Currently, there’s no native integration with TikTok Ads for conversion tracking. As TikTok continues to grow as a major user acquisition channel, especially for mobile apps, the lack of direct support makes it difficult to accurately attribute subscription events and optimize campaigns.Right now, developers have to rely on workarounds like server-side events or third-party attribution tools, which can introduce complexity and potential inconsistencies in data.It would be incredibly helpful if RevenueCat could support TikTok Ads integration in a similar way to other ad networks, enabling: Subscription and purchase event tracking Better attribution for ad campaigns Simplified setup without needing custom pipelines Improved ROAS optimiz

I'm using revenuecat with paddle integration, I would like to implement a subscription downgrade logic that calls the paddle API since revenuecat doesn't support paddle subscription upgrade/downgrades through its sdks (I have already asked about this on github months ago without any answer https://github.com/RevenueCat/purchases-js/issues/182#issuecomment-3519530263).I was wandering if I make a PATCH request to https://api.paddle.com/subscriptions/{subscription_id} (check https://developer.paddle.com/build/subscriptions/replace-products-prices-upgrade

I have identified an issue where RevenueCat does not send complete app event data to the Meta Conversions API.Below is a sample request body obtained from the RevenueCat → Meta Ads integration:Reference: Meta Conversions API documentation – https://developers.facebook.com/documentation/ads-commerce/conversions-api/app-events{ "action_source": "app", "app_data": { "advertiser_tracking_enabled": 1, "application_tracking_enabled": 1, "extinfo": [ "i2", "com.my.app", "", "1.0.0", "26.3.1", "", "en-US,en;q=0.9", "", "", 0, 0, "",

Hi.We've set up the RevenueCat + Appsflyer integration.We built a Fire OS build and uploaded it to Live App Testing.We're successfully processing payments and subscriptions, and we can see the data in RevenueCat.We can also see that the data has been successfully sent to Appsflyer.BUT we can't find this data in Appsflyer.What are we doing wrong?UPDATED!Appsflyer replied that the problem lies in the request data between the servers (RevenueCat → Appsflyer).I don't know how to fix this.

Hi everyone,We’re investigating a sudden failure on our AppsFlyer integration and wanted to check whether anyone else has seen the same pattern.Context:AppsFlyer integration was working before failures started after the RevenueCat incident on Apr 18, 2026: https://status.revenuecat.com/incidents/10dkhmtf8155 RevenueCat’s incident update mentioned delayed third-party integration events and replay of queued requestsWhat we’re seeing:after the last successful AppsFlyer delivery, subsequent RevenueCat -> AppsFlyer events started failing failures affect all our app versions 1.3.1 ,  1.3.2 and 1.3.3 failures affect multiple event types AppsFlyer responses are now a mix of: 403 Forbidden 400 Unauthorized What we already checked:RevenueCat AppsFlyer config uses the correc

I am experiencing the exact same issue as this user, whose problem was not solved > @hussain - what info do you need from me to investigate?

Hi everyone,I’m using the Airbridge integration, our dashboard is being "polluted" with sandbox transactions from our IT/QA teams testing in TestFlight. I noticed that some RevenueCat integrations (like Mixpanel, AppsFlyer) allow for a dedicated "Sandbox API Key" , but the Airbridge configuration doesn't seem to have this.My questions for the community/team: Is there a way to globally disable "Sandbox Environment" events specifically for the Airbridge integration? If not, how are others handling this? Does everyone just create a separate RevenueCat Project for staging/testing to keep the API keys isolated? Is there any plan to add an "Ignore Sandbox" toggle to the Airbridge integration settings? Any advice on keeping production MMP data clean without stopping internal testing would be much appreciated!

We are using a hybrid approach for our RevenueCat integration: iOS: We use the react-native-purchases SDK for native In-App Purchases. Mobile Web: We provide an option for users to purchase via Stripe Checkout Links directly in a mobile browser (bypassing the native SDK for these specific transactions). The IssueWe are consistently seeing Error 7746 ("This fetch token is currently being ingested") on the initial delivery of Stripe webhooks for these web purchases.Since we are not using the RevenueCat Web SDK to initiate these transactions, we are confused as to why a "fetch token" would already be under ingestion when the webhook arrives.We're seeing subscriptions sync, but the initial 7746 errors force Stripe to rely on retries, causing a delay in granting entitlements. We're not super concerned with this error, but mainly want to confirm that it is expected.Integration Details

We have the RevenueCat Meta/Facebook integration set up and CAPI events are flowing — we can see "Start trial" (87 events) and "Subscribe" (80 events) in Facebook Events Manager under Conversions API. Client-side Facebook SDK events (ActivateApp, App installs) are also working fine.Issue:Facebook cannot attribute trial starts or subscriptions back to our ad campaigns. In Events Manager, the "iOS 14.5 ATE True Status Rate" shows "No Rate Displayed" with a warning icon.What we're doing in the app before every purchase```// Right before Purchases.shared.purchase(package:)Purchases.shared.attribution.collectDeviceIdentifiers()Purchases.shared.attribution.setFBAnonymousID(metaAnonymousID) // from AppEvents.shared.anonymousIDPurchases.shared.attribution.setMixpanelDistinctID(distinctID)```We also call `collectDeviceIdentifiers()` and `setFBAnonymousID()` earlier during

Hi,I’m evaluating Virtual Currencies for my mobile apps. My apps do not have a login/account system for users, but I always assign my own UUID as the RevenueCat App User ID instead of using anonymous RevenueCat IDs.My main question is about reinstall behavior.Scenario: user installs app app is initialized with my own UUID-based App User ID user buys virtual currency and has remaining credits user deletes the app user reinstalls the app app may now generate/store a new UUID and use that as a new App User ID in this case in my other premium based apps, I see a message like “Created a new alias …” in the RevenueCat dashboard From the docs, the balance endpoint is:curl --location 'https://api.revenuecat.com/v2/projects/<YOUR_PROJECT_ID>/customers/<YOUR_CUSTOMER_ID>/virtual_currencies'

Hey everyone, Im trying to integrate AppsFlyer with RevenueCat, but I cannot seem to hook things up properly. I get the AppsFlyer data on my customers but the event is never sent, there is neither successful nor unsuccessful events. Any pointers what i need to check? This is sandbox testing, do i need to add different keys and or apps for this, or do I use the same app IDs and dev key?

I have tried to integrate to integrate RevenueCat and AppsFlyer in my iOS. I followed the instruction. Configure AppsFlyer SDK frist, then RevenueCat and set required attributes. In Sandbox env, I see the transaction with AppsFlyerID attributes. Status of AppsFlyer integration is “Active”.However it doesn’t show any event. Also there is no log which can help to identify the issue. I perform the testing on simulator and also on real device. Please let me know if there is any step I missed.

Hello-On my website, I am getting dinged on Time to Load for my page, one of the reasons being Stipe JS bundle loading.  Since I am not using Stripe as a standalone, is there a possibility to defer loading of Stripe, as initiated from the `@revenuecat/purchases-js` NPM package?Unless, I need the stripe JS bundle to be available related to checking subscription status; const customerInfo = await Purchases.getSharedInstance().getCustomerInfo(); but I would have thought that happens under the hood by pinging revenuecat instead of stripe directly?Yes, I do need stripe for checkout - but what else would it need to be loaded as part of the main bundle for?  Any tips to load it later?

We have just added the Tenjin SDK to our Flutter App and are using the RevenueCat/Tenjin integration. So far this seems to work well. In the documentation there is a section on sending campaign data to RevenueCat (https://www.revenuecat.com/docs/integrations/attribution/tenjin#optional-send-campaign-data-to-revenuecat). We assume this is mostly about reporting on the RevenueCat dashboard, which would be great to have.However, when trying to set it up, we are not sure how to do it properly for two reasons:1. We are unable to find any documentation on what data the getAttributionInfo call from the Tenjin SDK provides. I understand that this is not a RevenueCat issue, but it would be great if it were documented nonetheless, so people could implement it without guessing.

I am integrating RevenueCat Web Billing (Stripe) into my Flutter Web app, but I am running into a persistent issue where my Stripe products are not being recognized despite following all the official documentation.[The Issue] In the RevenueCat Dashboard, the Store Status for my Stripe products constantly shows as "Not found" (or "Product not found in live mode..."). In my Flutter Web app, when trying to fetch offerings, I get a "Configuration Error: Production not found in RevenueCat" error, and the offerings list returns empty. [My Environment] Platform: Flutter Web (purchases_flutter) Integration: Stripe Web Billing (connected via the new Stripe App Marketplace OAuth method. Account: acct_1T...) RevenueCat Apps: Configured both "ParentSage (Stripe Producti

estou recebendo a mensagem de missing_secret ao testar o webhook, mas nao sei onde gerar a key secret