Third-Party Integrations

Get help with webhooks, third-party integrations, and attribution providers.

  • 215 Posts
  • 552 Replies

215 Posts

R
resellologyNew Member
asked in Third-Party Integrations

Firebase implementation, ERROR Cannot read property 'includes' of undefined

Hello, Im am going through the firebase docs for the implementation and I am on the final stage, where I check the entitlements via the firebase claims with the code belowgetAuth().currentUser.getIdTokenResult() .then((idTokenResult) => { // Confirm the user has a premium entitlement. if (!!idTokenResult.claims.activeEntitlements.includes("premium")) { // Show premium UI. showPremiumUI(); } else { // Show regular user UI. showFreeUI(); } }) .catch((error) => { console.log(error); });When I go to check the active entitlements with the code like so console.log(idTokenResult.claims.activeEntitlements) it returns undefined and when I check the returned object of just console.log(idTokenResult.claims) activeEntitlements doesn’t exist. Also I enabled claims in the firebase setupWhat can possibly be the fix for this? Thanks 

1
cody
RevenueCat Staff
1 day ago
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samo-bracic-bbNew Member
asked in Third-Party Integrations

Mixpanel: Parallel Trial and regular cancellation/renewal events?

hello!I am wondering if both events are sent in parallel to Mixpanel in following use cases:User cancels the trial period: rc_trial_cancelled_event and rc_cancellation_event both, or just the trial one? User keeps the subscription after the trial period: rc_trial_converted_event and rc_renewal_event both, or just the trial one?I am asking because of the Trial flow descriptions in the webhook section of the documentation, where trial events are not present: https://www.revenuecat.com/docs/event-flows#initial-purchase-flowI am wondering how this translates into the events sent towards the Mixpanel.

2
kaitlin
RevenueCat Staff
6 days ago
J
John JusayanNew Member
asked in Third-Party Integrations

Incorrect AppsFlyer ID in AppsFlyer Integration

We have an AppsFlyer Integration that occasionally uses the customer_user_id as the appsflyer_id. Does anyone know why this would happen?Here’s an (anonymized) example.{  "af_events_api": "true",  “appsflyer_id": "aaaaBBBBCCC",  "bundleIdentifier": "com.bundle.app,  “customer_user_id": "aaaBBBBCCC",  "eventCurrency": "USD",  "eventName": "renewal_event",  "eventTime": "2021-10-08 21:27:43.000",  "eventValue": "{\"af_revenue\": \"5.99\", \"renewal\": \"true\", \"af_content_id\": \"monthly_plan\", \"af_currency\": \"USD\"}"}A correct appsflyer_id looks like a Unix Epoch timestamp with a random number appended like this.  "appsflyer_id": "1617274484000-5786735",Does anyone know why it occasionally doesn’t have the correct Appsflyer ID? 

2
M
8 days ago
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bigbottNew Member
asked in Third-Party Integrations

I updated product description in Google Play console. How can I get updated product descriptions in my code?

I have updated product description on Google play console. But in my code I still get StoreProduct object with old description. What should be done to get updated description? I am using vs code, windows, flutter.  

3
M
9 days ago
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adrian-052250New Member
asked in Third-Party Integrations

Is it possible exclude certain Subscriber Attributes when sending events to third parties?

We’ve got some integrations with Amplitude and other third parties and we’ve noticed all Subscriber Attributes are being sent through these integrations. I’d love to know if it’s possible to curate the list of Subscriber Attributes that are being sent with these events.

1
Ryan Glanz
RevenueCat Staff
16 days ago
mariusbolik
mariusbolikNew Member
asked in Third-Party Integrations

App Store / Play Store Webhooks vs. RevenueCat Webhooks

Hi there,is it recommended to use RevenuCat Webhooks to sync purchases to an external system instead of using the built-in Webhooks of App Store Connect and Google Play?Is it even possible to sync user subscriptions via App Store Connect webhooks? I'm not sure if Apple gives out the email addresses of the users.Can you please give me a brief summary of the pros and cons of App Store / Play Store webhooks and RevenueCat webhooks?Kind Regards,Marius

1
cody
RevenueCat Staff
17 days ago
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librarian fighterNew Member
asked in Third-Party Integrations

Discord Webhook

Hey! Is there any way to have discord webhook compatible with Revenuecat? There is an integration with Slack, but regular Webhook in rc and discord does not work together. Any ideas what to do to connect discord?

4
W
17 days ago
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Igor NovikNew Member
asked in Third-Party Integrations

RAW Data about my receipts

How can I get raw data about my receipts?

4
H
17 days ago
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rudolph-chalhoub-2c70ffNew Member
asked in Third-Party Integrations

Subscribe event is not being received in Facebook campaigns

Revenuecat and Facebook ads integration seems to be working properly, events manager is collecting data for trial and subscribe events. However when targeting Subscribe event in a campaign (IOS 14.5+) the results are showing low to 0 subscriptions, while having a big number of trials in that campaign (campaign has been running for over a week now with no subscriptions which is very odd considering the optimization goal is the subscribe event). Wondering if anyone else faced a similar issue with event targeting?

1
H
RevenueCat Staff
26 days ago
C
Chris ThornhamNew Member
asked in Third-Party Integrations

Help Sending Stripe Webhooks (REST API)

I’ve been reading docs for hours and hours. I’ve read this post: https://www.revenuecat.com/docs/stripe To accept stripe payments I can use a Stripe Checkout (https://stripe.com/payments/checkout) It’s a stripe payment page hosted by stripe which prevents me from having to set up my own payment server. Here’s where I’m lost. After I receive a payment, I have to “Send Stripe tokens to RevenueCat”. How do I do that? I can’t figure out how to initiate a POST request from Stripe Checkout that sends the required info to Revenuecat. Here’s what I have to sent to Revenuecat… curl -X POST \ https://api.revenuecat.com/v1/receipts \ -H 'Content-Type: application/json' \ -H 'X-Platform: stripe' \ -H 'Authorization: Bearer YOUR_REVENUECAT_STRIPE_APP_PUBLIC_API_KEY' \ -d '{ "app_user_id": "my_app_user_id", "fetch_token": "sub_xxxxxxxxxx" }' Any help would be greatly appreciated.  Chris

22
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30 days ago
M
MonkeyDroneMember
asked in Third-Party Integrations

Need help with Restoring Subscription with Firebase Integration with Webhooks.

Info: Whole Backend = Firebase.That includes, Auth system, DB, Functions, Extensions etc.In the app, I have let's say an account with User 'X' with userId 'xid'. X makes a purchase through the RevenueCat SDK and it sends out webhooks that writes database entries in Firebase with the necessary User details, purchases and entitlements.I read these entitlements entries in the DB and unlock features within the App. Here in lies the dilemma.Let's say User 'X' has purchased a monthly subscription. Webhooks and Firebase Integration will give me the DB entries I need to do my unlocking features.All good so far. Now user 'X' has decided to delete their account having the userId 'xid' from the App. All good so far. Bear in mind that subscription is still active in Playstore/Appstore.Now user 'X' decides to create a new account again in the App. User 'X' now ends up with a new UserId of 'yid'. User 'X' now presses the 'Restore Purchases' button which calls "Purchases.restorePurchases()" function

4
M
1 month ago
R
Ryan MNew Member
asked in Third-Party Integrations

Logging Braze Purchase Events vs Custom Events

Hello!  We have an integration from RevenueCat to Braze to capture Subscription Events.  These events are flowing into Braze as Custom Events, however they should be considered Braze Purchase Events.  Does anyone have any guidance on how to make this happen? We are using the default event names in the the Braze integration setup as shown here in RevenueCat.According to both the RevenueCat and Braze Documentation, if the event has currency/revenue it should be recorded as a purchase event, specifically initial_purchase_event and renewal_event. https://docs.revenuecat.com/docs/braze https://www.braze.com/docs/partners/data_and_infrastructure_agility/payments/revenuecat/#step-1-configure-braze-settings-in-revenuecatThe logging of Purchase Events (vs just Custom Events) is important because it allows us to leverage certain Braze features, only available for purchase events as shown here.Here is an example of initial_purchase_event being logged in Braze as Custom Events vs Purchase Events e

2
M
1 month ago
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Brendan RiceNew Member
asked in Third-Party Integrations

Firestore 1mb size limit

Firstore has a 1mb size limit. RevenueCat’s firestore extension creates a single customer record which holds all the purchases the user makes. There is a potential for a user to make so many purchases over time it would exceed the 1mb limit of firestore documents. How does Revenuecat handle this situation?

5
Jens
RevenueCat Staff
1 month ago
C
canNew Member
asked in Third-Party Integrations

Handling Subscription Refund

I want to refund the prorated amount to customer on subscription cancellation but I am using stripe customer portal for cancellation handling and it only gives option to add credit balance to customer for prorated amount. How can I handle refunds when this scenario happens?Thanks a lot!

1
kaitlin
RevenueCat Staff
1 month ago
A
arpit-patel-78d3f8New Member
asked in Third-Party Integrations

Automatically revoke promotional entitlements

Hello Guys,I have third party platform and every hour user data get from that platform using CRON JOB.That data valid and if data valid then grant-a-promotional-entitlement api and give lifetime access after some time or next time same data get then automatically revoke-promotional-entitlements call. all data valid and already verified. package used Axios(https://www.npmjs.com/package/axios) for grant-a-promotional-entitlementI will provide below sample codeimport axios from "axios";import config from "config";const grantPromotionalEntitlements = async (app_user_id: string, cronName: string) => { const PayloadObject = { url: revenueBaseAPI + `subscribers/${app_user_id}/entitlements/${"All_Features"}/promotional`, method: "POST", headers: { "content-type": "application/json", Authorization: `Bearer ${SECRATE_KEY}`, }, data: { duration: "lifetime", }, } as any; const res = await axios(PayloadObject) .then((res) => { return res.d

4
A
1 month ago
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Matteo HamannNew Member
asked in Third-Party Integrations

Appsflyer Trial events for android

Dear Community,we are currently using RC for our subscribermanagement (full integration) and Appsflyer as attribution provider. Both Services are integrated in our app but until now we only had instagram paid ads for our native ios-App. We now want to use ads for our native android app. The goal event for our ads is the start of a trial. We have a monthly, quarterly and yearly subscription.I'm facing the issue, that our CMO asks for AF-Events with 3 different names depending what kind of subscription trial was started. As far as I know the RC to AF Integration is insufficient for that, because each trial start irrespectibly of the subscriptiontype sends the "Trial started event" (default name: rc_trial_started_event) to AF.Therefore I need to write code, that sends these 3 Events to AF. In my current implementation I send the Events in the "onCompleted" Callback of the "purchasePackage" Method.Here is the simple Code:Purchases.getSharedInstance().purchasePackage(this, pack, new Purchas

1
H
RevenueCat Staff
1 month ago
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Breakthrough AppsNew Member
asked in Third-Party Integrations

CleverTap Integration - target users by subscription level

hi there, we just setup an integration to CleverTap but are getting very limited in using CleverTap to the best of it’s abilities due to what RevenueCat sends. See below WHAT WE WOULD LIKE TO DOIn CleverTap we would like to be able to target all users that have a specific subscription status say, all monthly subscribers or all subscribers who have cancelled WHAT RC SENDS TO CTRC sends each subscription event as “Events” and has the details of the subscription in the event properties of CleverTap REQUEST FOR CHANGEWe would love to be able to send user properties to CT and define the different user properties and send them based on the RC events. This way we can have user properties in CT, which would make it possible for us to target users

1
cody
RevenueCat Staff
1 month ago
E
EduardNew Member
asked in Third-Party Integrations

Can't delete stripe customers to reconnect them again with RC

Hi there, I’m using this script to connect a stripe subscription to a RC User ID (aka posting receipts):curl -X POST \ https://api.revenuecat.com/v1/receipts \ -H 'Content-Type: application/json' \ -H 'X-Platform: stripe' \ -H 'Authorization: Bearer YOUR_REVENUECAT_STRIPE_APP_PUBLIC_API_KEY' \ -d '{ "app_user_id": "my_app_user_id", "fetch_token": "sub_xxxxxxxxxx" }'Sometimes I make a mistake and then delete the RC customer, so I can reconnect them again. But now I’m running into various issues.First, after deleting in RC, I still can’t post the receipt to another RC User ID. I get a "Failed: Bad Request" response.Second, even after deletion, I still see the user ID in Stripe (I’m using the RC plugin in Stripe to open the customer page on the right). So the user is after all not really deleted, what would the failed request explain.After deleting I can’t find the customer anymore in the RC UI though.Also, the original user ID didn’t have the entitlement although the stripe purcha

2
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1 month ago
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MarcoNew Member
asked in Third-Party Integrations

Any plans for a kochava integration?

Kochava is a very useful attribution and measurement platform.https://www.kochava.com/Are there any plans on supporting them as an integration?

4
M
1 month ago
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Lewis DackamNew Member
asked in Third-Party Integrations

Stripe => Revcat => Appsflyer integration

We connected stripe to revcat. This allows us to let users subscribe on our own website, and automatically unlock access to the same subscription. We send all our paywall events (Initial Purchase Event, Trial started Event, Trial Converted Event, etc) to Appsflyer; however we would like confirmation that the same paywall events coming from stripe are also making their way to Appsflyer. Can you confirm that it is being taken care of in your implementaion?Also, what attributes can we use to distinguish paywall events that are strictly from the mobile app (revenue cat) versus the ones that are go through stripe? -- 

2
B
2 months ago
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MauriceNew Member
asked in Third-Party Integrations

webhooks not triggered

This is a technical question for the revenue cat suppourt team.Please have a look into my account. I configured the webhook in my dashboard and verified that the test webhook is working which it does.Beyond that no, webhook events are sent to my server at all. I configured the sandbox testing in google which works well. The events are properly shown in the customer profile. But the webhooks are just not triggered.Here an example for an event that never triggered a webhook: { "app_id": "appbf2ba432f2", "app_user_id": "e54178d1-0ba0-4f52-b768-8b16da7ec516", "country_code": "DE", "currency": "EUR", "entitlement_ids": null, "environment": "SANDBOX", "event_timestamp_ms": 1660003974081, "expiration_at_ms": 1660004387520, "is_family_share": false, "is_trial_conversion": false, "offer_code": null, "price": 8.130577688229488, "price_in_purchased_currency": 7.99, "product_id": "pro_monthly", "purchased_at_ms": 1660004087520, "store": "PLAY_STORE", "takehome_percentage": 0.85,

7
T
RevenueCat Staff
2 months ago
R
rishikesh-parik-a0030eNew Member
asked in Third-Party Integrations

Get Retention rate and LTV via API

Hi Team, We have a client for whom we are looking to integrate RevenueCat APIs to get some stats.  Can someone please confirm if it is possible to get Retention rate and LTV as shown in the below screenshot via API?  I did go through API documentation however wasn’t able to find relevant API.Inputs or workaround on this would really be helpful. If there are other stats accessible via API which can be used to derive LTV and Retention rate, that would also be helpful.Thank you!

1
Michael Fogel
RevenueCat Staff
2 months ago
tobysola1
tobysola1Member
asked in Third-Party Integrations

Customer.io Integration

Hi,  I rely on RevenueCat to send start trial, trial converted, and other Track events to Customer.io (my CRM tool). Currently, I use RevenueCat’s Segment integration: RevenueCat sends the events to Segment, which forwards them to Customerio.  I’m trying to cut out all Segment use cases in my tech stack because it doesn’t seem worth it (there are direct integrations in most cases). I made a post about this on SubClub.  How do I replace this connection? Does RevenueCat have a direct integration with Customerio? I don’t see it in RevenueCat’s list of integrations. If RevenueCat doesn’t integrate directly with Customerio, can I use RevenueCat’s Webhooks to do this? So I could send the events via RevenueCat’s webhooks to my own webhook, then my webhook would integrate with Customerio? Does RevenueCat plan to release a direct integration with Customerio soon? If so, maybe I’ll leave the Segment connection in place for now, and replace it with the direct connection ASAP.  Thanks! Toby

2
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2 months ago
kerryg
kerrygMember
asked in Third-Party Integrations

RevenueCat API query for Stripe one-time purchases triggers code 7103 The receipt is not valid

I am trying to prepare an import script for adding our one-time (i.e. Lifetime) historically purchases from Stripe into RC. I am able to successfully use the API to create annual subscription but have not figured out how to get passed the "{"code":7103,"message":"The receipt is not valid."}" error I keep getting for my one-time purchase query. I am using the Stripe checkout key at the fetch_token and Postman to get test the syntax structure first. Here's my code:header 'Accept: application/json'header 'Authorization: Bearer [stripe_secret_key]'header 'Content-Type: application/json'header 'X-Platform: stripe'{"product_id": "prod_HMezcIkru867vf","price": 99.99,"currency": "USD","is_restore": "false","app_user_id": "ZOVwTCYttQagvnO0ALT7vhmoYWf2","fetch_token": "ch_3K8UhVEwxMCNONa5180XDbh7","introductory_price": 49.99}

7
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2 months ago
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lookifyNew Member
asked in Third-Party Integrations

How can I remove/delete the Firebase Integration from a project?

I initially setup the Firebase integration with my revenuecat project, but have decided not to use it (going to use webhooks for my use case, which is adding/reloading a credit system on each billing date). However, I can’t find any option to remove/delete the firebase integration from my project? 

2
L
2 months ago

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