Share and explore knowledge and tips relating to RevenueCat and subscriptions.
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Hi! I’m Jacob, recovering iOS engineer and CEO of RevenueCat. It’s still a bit mind boggling how many folks are using our little SDK these days, and I’m excited that we have an open community to chat about it. I’d love to hear your product and company feedback. I don’t get to spend nearly enough time with developers using our product day-to-day and would love to hear what direction you think we should take the SDK, the dashboard, and ultimately the company. We are here to help you make more money with your apps, so tell us what you need! P.S. I’m thinking about making an app. Can you still make apps in Objective-C?
I have setup an API in bubble, which shows environment: sandbox in production as well.How to resolve this issue?
Lost a lot of orders, give up RevenueCat, intend to buy their own server to do order verification, fortunately, there is no user to give bad reviews
I’m currently facing an issue with my app during the App Store review process, and I need some guidance.Problem Overview:The App Store Review team has rejected my submission because they encountered an error when attempting to purchase subscriptions. Specifically, the error occurs when the app tries to fetch subscription products from the App Store.Details:The subscriptions are still in a "Pending Approval" state in App Store Connect. When the app calls getProducts() or fetches entitlements, it returns no products, likely because the subscriptions haven’t been approved yet. This leads to an error when the App Review team tries to initiate a purchase.What I’ve Done So Far: Receipt Validation: My server is configured to validate both production and sandbox receipts as per Apple’s guidelines. Testing in the sandbox environment works fine, and the app handles receipts correctly in that context. StoreKit Testing: I’ve included a StoreKit configuration file in my Xcode project to simulate
Hi! Just want to share our experience with App Store and app review team not able to fetch products.So we got rejected several times because product prices were not showing up for app review team, while local testing on device and also TestFlight consistently worked ok. So we decided to hardcode our subscription prices and it helped, app got released to App Store. But unfortunately payment wasn’t working, as products were coming still empty. We planned several strategies how to debug it, but I really wanted to give it a time, because a lot of users were posting that it took up to 24 hours for payments to propagate. In our case it took ~72 hours! But it works now! So guys don’t loose hope and just give it a time. P.S. while waiting for payments to propagate, on Approved subscriptions page we fixed typo in our subscription Localization and it turned into waiting for review status. Payments started working as our localization got approved. So not sure at all but maybe it helped payments t
If your app is using the native iOS SDK with Swift, you can access the transactionIdentifier field through the transaction object when purchasing the product. You can see more details about this in our 'Making Purchases' docs and RCTransaction object in the iOS SDK. This field is not accessible through RevenueCat's other SDKs, however, can be accessed through webhooks and ETL exports. Typically the information included with PurchaserInfo and EntitlementInfo objects is enough data for most implementations of our SDK.If you're looking for the transactionIdentifier to track consumption of consumable products, consider using RevenueCat's GET /subscribers endpoint instead. You can utilize RevenueCat's unique identifier, id, in the non-subscription object to track consumption of all your consumable products.If there are any additional use cases for utilizing the transactionIdentifier, we'd be happy to share the feedback with our team and/or find another way to help you solve what you're tryi
Hi RevenueCat community, my favorite view is the “Recent transaction” view on the dashboard. But it only shows the last 10 transactions. I would like to view much more. But I have no idea how to get that “last subscription” sorting e.g. in the customer list. Any idea?Thank you!
Hi dear, i got the same rejection 3.1.2 this is my description about subscription Pulse Healthcare AI – Subscription Plans Pulse Healthcare AI offers two subscription options to unlock premium features: Monthly Plan: Access our premium tools and resources with a monthly renewal.Yearly Plan: Enjoy a discounted rate with an annual subscription.Free Trial and Auto-RenewalBoth plans come with a 3-day free trial to experience all premium features at no cost. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. You can manage your subscription and turn off auto-renewal in your account settings after purchase.attacted the pricing any body help what change should i do.
As of today, if I want to run the same experiment in different countries and have separate data for each country, I have to run it as many time as there is countries. RevenueCat only allows one experiment per project at a time.So of I want to try the same 5 months experiment in 5 countries, it will take 25 months in total.Why not allow to filter a global experiment’s data by country on display?
Hey RC,I’d love to request an optional "No payment due now" text with a checkmark (✓) to be placed just above the CTA button in remote paywalls. I prefer to keep using remote paywalls, but adding this would make a huge difference. Anyone else think this could be helpful?
Hello Everyone,Right now, I'm developing a mobile app with pricing variations for iOS and Android that offers three different subscription tiers: basic, premium, and pro. We manage our subscriptions and in-app purchases with RevenueCat, and I'm looking for guidance on a few important points.Price parity across platforms: How crucial is it to keep iOS and Android prices the same? Have you discovered that certain pricing schemes perform better on some platforms than others?Upgrades and Downgrades of Tiers: For those of you with several subscription tiers, how do you handle requests from consumers to change their tier mid-cycle? Is it possible to make this changeover go smoothly without confusing users or having an impact on their retention?Providing Regional Pricing: In light of the recent adjustments to exchange rates and localised pricing tactics, how are you handling regional pricing disparities? Does RevenueCat take this into account automatically, or do I have to set it up individua
Hello, all! This is my first post after just joining this discussion, so please forgive me and provide kind assistance if I have posted to the wrong subsection! I am new here but a real enthusiast and loving this community so far. I have a background in teaching coding and in education and feel I could help with documentation, at least for starters.As a new member in this forum and wish to share and gain some knowledge. I am looking forward to create my own discussion to resolve my query and gain some knowledge though I have taken part in various discussion which is definitely helped me a lot.Also in what category should be taken depends on what factors? Thank you in advance.
It would be nice if you allowed adding only one package per tier.Use Case:I have two tiers: Offline and Cloud. - Cloud has two packages, subscription monthly and annually. - Offline has only a lifetime package to remove ads.
I’m facing an issue in my React Expo Android app where, after successfully completing a payment via Google Pay UPI, the app is being redirected to an incorrect page, which prevents the purchase-related code from executing. As a result, I’m unable to fetch or log the customerInfo and syncedCustomerInfo objects as expected.ScenarioThe user selects Google Pay UPI and completes the payment successfully. Instead of being redirected to the correct app screen where the purchase process can be handled, the app is being redirected to a different page(first page). Consequently, the code responsible for processing the purchase (customerInfo and syncedCustomerInfo) is not executed. const handlePurchase = async (packageToPurchase) => { try { alert(packageToPurchase.identifier); const { customerInfo } = await Purchases.purchasePackage(packageToPurchase); alert("Customer Info: " + JSON.stringify(customerInfo, null, 2)); const syncedCustomerInfo = await Pur
