Tips & Discussion

Hi, do you think you can help me with anything, please?Look, I'm working on a project in Flutter. In this project, I have what will be subscriptions, and I'm managing them with Revenucat. We already have the implementation done, and it works perfectly on iPhone, but the problem we're having is that when we emulate the app on an Air Pod, it's giving us problems in that area.Let me give you a little more important context:This same problem we're experiencing right now with Air Pod emulators previously occurred on iPhone emulators, but it was solved by creating a "StoreKit 1 Configuration File." This file allowed us to set up our subscriptions in Xcode, and this way, the problem was eradicated. However, now the problem persists on the iPad. I don't know if additional adjustments need to be made for the iPad. I've already tried to create an iPad emulator with iOS 17.5, thinking it might be the iOS version, but it still doesn't work.Thank you very much for your ti

Hey folks,I’m testing subscriptions in the iOS sandbox using RevenueCat, but noticing delays in status updates—like renewals or expirations not showing up right away in the dashboard.Is this normal in sandbox? Also, is there a way to manually trigger a sync or refresh from the app side?Would love to hear how others are handling this during development. Trying to keep everything smooth before going live.Also, if anyone’s visualizing this kind of data, what are the best data visualization tools you’re using with RevenueCat?Thanks!

https://www.revenuecat.com/docs/integrations/webhooks/event-types-and-fieldsThe fields table says  that subscriber_attributes is an ArrayIn the example below it is an Object

Hi! Just want to share our experience with App Store and app review team not able to fetch products.So we got rejected several times because product prices were not showing up for app review team, while local testing on device and also TestFlight consistently worked ok. So we decided to hardcode our subscription prices and it helped, app got released to App Store. But unfortunately payment wasn’t working, as products were coming still empty. We planned several strategies how to debug it, but I really wanted to give it a time, because a lot of users were posting that it took up to 24 hours for payments to propagate. In our case it took ~72 hours! But it works now! So guys don’t loose hope and just give it a time. P.S. while waiting for payments to propagate, on Approved subscriptions page we fixed typo in our subscription Localization and it turned into waiting for review status. Payments started working as our localization got approved. So not sure at

Hello.The RevenueCat iOS app is very well-made.The notifications from this app bring a different level of dopamine compared to others.The only unfortunate thing is that the notification sound cannot be changed to a custom one.If we could differentiate the notification sound from other apps, we would be able to know about purchases without looking at the screen.It would work well enough to just be able to select from sounds built into the iOS system, without having to create custom sounds.Thank you for your consideration.

I have created paywall with three product, one is single time purchase iap and other two are subscription based, (monthly, yearly, and lifetime)after configuring the paywall using the documentation, i am able to add these 3 products in the paywall, but then i created a new offer under monthly plan subscription for 7 days free trial. i am unable to add these offer in the paywall, as it is not received by revenuecat inside their packages or product

Hi everyone! I’m trying to integrate RevenueCat into my Flutter app, which already uses Riverpod for state management, Firebase for auth/onboarding status, and GoRouter for navigation. I’m running into issues with routing redirects, linking Firebase users to RevenueCat, and handling subscription states. Would appreciate guidance or examples!My Setup: Authentication: Firebase Auth (users marked as "completed onboarding" in Firestore). Routing: GoRouter with redirect logic to handle onboarding/auth flows. RevenueCat: Configured, but struggling to link Firebase users and prevent paywall errors. Key Issues: Routing Conflicts: Using redirect in GoRouter, but async checks (onboarding status, subscription) cause race c

I would like to provide extra time of the subscription for user.For example service was not able during 2 days and I would like to grand 2 days to user.Is it possible to do with RevenueCat?

I did not know where to report this, rather silly, thing. This documentation:https://www.revenuecat.com/docs/tools/customer-center/customer-center-flutter States that we need at least version 8.7.0 Well, the latest release of that package in pub.dev in 8.6.1 at the time of writing and the changelog:https://pub.dev/packages/purchases_ui_flutter/changelogsays you introduced the customer center at 8.6.0 Great product guys, thanks!!

I have an app with an optional subscription for additional features. I have a company that wants to offer these features to it’s employees via a partnership. Basically they will pay a one time fee for 1 year access on behalf of their employees who download the app. On the app store, I can create a promo code that grants a 1 year free trial, but this will auto renew on the individual users Apple ID’s, which is not what I want. It’s not possible to do this with the other subscription option (Non-renewing subscriptions) which I thought would be the ideal solution for this case.  Would it be possible to create a section in my app, where the users can enter a custom code which will unlock a certain entitlement? Thank you!  

I have setup an API in bubble, which shows environment: sandbox in production as well.How to resolve this issue?

Lost a lot of orders, give up RevenueCat, intend to buy their own server to do order verification, fortunately, there is no user to give bad reviews 

I’m currently facing an issue with my app during the App Store review process, and I need some guidance.Problem Overview:The App Store Review team has rejected my submission because they encountered an error when attempting to purchase subscriptions. Specifically, the error occurs when the app tries to fetch subscription products from the App Store.Details:The subscriptions are still in a "Pending Approval" state in App Store Connect. When the app calls getProducts() or fetches entitlements, it returns no products, likely because the subscriptions haven’t been approved yet. This leads to an error when the App Review team tries to initiate a purchase.What I’ve Done So Far: Receipt Validation: My server is configured to validate both production and sandbox receipts as per Apple’s guidelines.

If your app is using the native iOS SDK with Swift, you can access the transactionIdentifier field through the transaction object when purchasing the product. You can see more details about this in our 'Making Purchases' docs and RCTransaction object in the iOS SDK. This field is not accessible through RevenueCat's other SDKs, however, can be accessed th

Hi RevenueCat community, my favorite view is the “Recent transaction” view on the dashboard. But it only shows the last 10 transactions. I would like to view much more. But I have no idea how to get that “last subscription” sorting e.g. in the customer list. Any idea?Thank you!

Hi dear, i got the same rejection 3.1.2 this is my description about subscription Pulse Healthcare AI – Subscription Plans Pulse Healthcare AI offers two subscription options to unlock premium features: Monthly Plan: Access our premium tools and resources with a monthly renewal.Yearly Plan: Enjoy a discounted rate with an annual subscription.Free Trial and Auto-RenewalBoth plans come with a 3-day free trial to experience all premium features at no cost. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. You can manage your subscription and turn off auto-renewal in your account settings after purchase.attacted the pricing any body help what change should i do.  

As of today, if I want to run the same experiment in different countries and have separate data for each country, I have to run it as many time as there is countries. RevenueCat only allows one experiment per project at a time.So of I want to try the same 5 months experiment in 5 countries, it will take 25 months in total.Why not allow to filter a global experiment’s data by country on display?

Hey RC,I’d love to request an optional "No payment due now" text with a checkmark (✓) to be placed just above the CTA button in remote paywalls. I prefer to keep using remote paywalls, but adding this would make a huge difference. Anyone else think this could be helpful?

Hello Everyone,Right now, I'm developing a mobile app with pricing variations for iOS and Android that offers three different subscription tiers: basic, premium, and pro. We manage our subscriptions and in-app purchases with RevenueCat, and I'm looking for guidance on a few important points.Price parity across platforms: How crucial is it to keep iOS and Android prices the same? Have you discovered that certain pricing schemes perform better on some platforms than others?Upgrades and Downgrades of Tiers: For those of you with several subscription tiers, how do you handle requests from consumers to change their tier mid-cycle? Is it possible to make this changeover go smoothly without confusing users or having an impact on their retention?Providing Regional Pricing: In light of the recent adjustments to e

Hello, all! This is my first post after just joining this discussion, so please forgive me and provide kind assistance if I have posted to the wrong subsection! I am new here but a real enthusiast and loving this community so far. I have a background in teaching coding and in education and feel I could help with documentation, at least for starters.As a new member in this forum and wish to share and gain some knowledge. I am looking forward to create my own discussion to resolve my query and gain some knowledge though I have taken part in various discussion which is definitely helped me a lot.Also in what category should be taken depends on what factors? Thank you in advance.

It would be nice if you allowed adding only one package per tier.Use Case:I have two tiers: Offline and Cloud. - Cloud has two packages, subscription monthly and annually. - Offline has only a lifetime package to remove ads. 

I’m facing an issue in my React Expo Android app where, after successfully completing a payment via Google Pay UPI, the app is being redirected to an incorrect page, which prevents the purchase-related code from executing. As a result, I’m unable to fetch or log the customerInfo and syncedCustomerInfo objects as expected.ScenarioThe user selects Google Pay UPI and completes the payment successfully. Instead of being redirected to the correct app screen where the purchase process can be handled, the app is being redirected to a different page(first page). Consequently, the code responsible for processing the purchase (customerInfo and syncedCustomerInfo) is not executed.  const handlePurchase = async (packageToPurchase) => {    try {        alert(packageToPurchase.identifier);            const { customerInfo } = await Purchases.purchasePackage(pac

We should not draw conclusions from statistically insignificant results and people don’t have an intuitive understanding of statistical significance, so we need to rely on objective numbers such as the p-value, to guide our decisions. I’m personally always surprised by how many users need to join an experiment, for the results to become statistically significant.The p-value can be computed from the numbers displayed on the experiment page, but since everyone should do it, it would be better to include it by default for everyone.Firebase does this in its experiment module:  

Hello, I am currently having one app which is published as two apps - Free and Paid (Premium). I am currently thinking on making it subscription based for Premium. Plan here is to delist Paid version and add in-app to Free, but main concern now, that I would like to give lifetime access to users, who bought Paid previously. Does anybody have idea, how can I identify if user bought Paid in the past? Thanks in advance.

Hi there! I’m having a play around with creating audiences in RevenueCat and hoping someone might be able to provide guidance on how to create the following using the filters available:Users who are nearing the end of their annual subscription (e.g. 28 days before expiry) Users who have downloaded the app but haven’t subscribedThanks!