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76 Posts

Allow to filter experiment results by country

As of today, if I want to run the same experiment in different countries and have separate data for each country, I have to run it as many time as there is countries. RevenueCat only allows one experiment per project at a time.So of I want to try the same 5 months experiment in 5 countries, it will take 25 months in total.Why not allow to filter a global experiment’s data by country on display?

22 hours ago

Haley PaceRevenueCat Staff

posted in Tips & Discussion

Offline App Guidance

If you plan to have an app that is offline, then there is some information on RevenueCat’s end that you should be aware of.A network connection is required to make a purchase and communicate with RevenueCat, but the subscription status is cached on the device as long as needed via CustomerInfo. This way you can still check for a user’s entitlements so they can continue to access your app’s content. When offline, the current state of the subscription will be preserved until it can be re-synced with RevenueCat (e.g. if they're subscribed, they'll remain subscribed).The app user id and CustomerInfo are cached, and CustomerInfo will be returned while offline forever if the user never goes online, unless something happens that invalidates the cache. The offerings do not persist between app launches, so you will need to cache this data and display them yourself when the app is offline. See our caching docs here for more information.If you do not want users to have access to their subscriptio

10 days ago

Charlie-pageNew Member

asked in Tips & Discussion

RevenueCat for Offline Only Apps

Hey Revenue Cat users - I’m new to RevenueCat, but I’m creating an app that is all local storage, and currently doesn’t have any authentication. I want users to be able to try the app, but then pay a one-time flat fee to keep using it.Has anyone else built apps with this kind of use case for payment? It’s a flutter app, so it should be cross-platform. I want to have as minimal as possible of work for users.Are there any great docs on the revenue cat website (or elsewhere) detailing this kind of use case?

14 days ago

ryanRevenueCat Staff

published in Featured Articles

iOS Product Setup Video (in App Store Connect)

Hi! We put together a video on the RevenueCat Youtube channel that walks through how to setup auto-renewing subscription products through App Store Connect.This may be helpful if you’re getting started with iOS subscriptions, or having trouble fetching products from Apple due to some configuration issue.Let me know if this is useful and if there’s other content you’d like to see!

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18 days ago

dz1200New Member

posted in Tips & Discussion

Feedback

Include refunds / refund info. Refunds should also appear in transactions Paginate transactions page so we can view more

21 days ago

Anonymous

posted in Tips & Discussion

Google I/O 22 Announcements - RC Product Priorities

What features are you the most excited about?What would you like to learn more about?Many updates and changes have been introduced during Google I/O 22 and our team is busy deep diving into these topics and prioritizing them according to your needs. We would love to hear your thoughts and needs on these features. New Subscription Model - is it all clear what that means or would you rather we just take care of it? Play Console – how does your setup look after the changes? does this create an opportunity for your app? Flexible Offers - would you see yourself making a use of this? Prepaid plans - does this solve an issue for you? would you like to learn more about the payment landscape of recurring payments? Play Index - do you see yourself using the index moving forwards? If so, what kinds of communications would you expect from RevenueCat?Excited to hear from you!

30 days ago

Peter BrockmannNew Member

asked in Tips & Discussion

😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.

So I had this error message on my Android testing of my Flutter app (iOS worked like a champ) and worked through the troubleshooting steps provided by RevenueCat support, (https://community.revenuecat.com/sdks-51/why-are-offerings-or-products-empty-124), (BTW some of these screens need updating please, particularly because this is a popular post), I even got Google Play Store support involved (the portal is soooo convoluted) and after about two weeks of getting one email response per day, at my wits end, I engaged the chat service. A chat support person in Google told me in five minutes that I could only make my app release ‘ACTIVE’ in the Closed Testing if … my Managed Publishing state was ON!I didn’t know what that was, then they explained:them: Kindly go to your app's Publishing Overview section on you Play Consoleme: kthem: Then, click the "Turn off Managed Publishing" button.them: Once you've turned it off, kindly wait for the changes to be reflected on your Play Console.and then,

1 month ago

ezebecke.devNew Member

asked in Tips & Discussion

Privacy Policy

Got an email from Google Play asking me to disclose more information regarding RevenueCat:Your app is uploading users' Primary Account information to https://api.revenuecat.com without disclosing it in the privacy policy in Play Console. My app currently offers In-app purchases. I’m looking for Privacy Policies examples. Thanks!

2 months ago

pmartiniNew Member

asked in Tips & Discussion

Fetch in-app apple price based on user's contry

HelloWhen I fetch products and offerings using RevenueCat react native js library, it says that price is 1.99 for in-app purchase, but when a customer makes a purchase apple shows that price is $2.49 (user’s country is Ghana). The price on app store is set to Tier 2: $2.49 (developer’s account is from Ghana too), but it looks like it depends on user’s settings on the device. Is there a way to fetch actual price based on user’s country? Or revenue cat always returns price for USA (1.99) and I have to manually detect user’s country and convert it?

2 months ago

jazmineRevenueCat Staff

posted in Featured Articles

Transferring Apps in RevenueCat

Here at RevenueCat, we've seen scenarios where individuals need to transfer their apps to another account or another owner. Although this isn't a feature that we support, we do have some workarounds to achieve this. Here are a couple of scenarios when you might need to transfer an app: You Need to Change Ownership of an App When you need to change the app owner, you can log into the account that owns the app and change the email to the email that is supposed to own the account on the account settings page. If needed, you can create a new email address to make handing off the account easier. Changing the email will transfer the entire account over to the new email. You Are Selling an App in Production When you have an app you are selling, it might not be the best scenario to change the account owner's email. Instead, we recommend creating a new app identical to the app you want to transfer. For this scenario, we have some steps to follow. Transfer the app via Google Play/App Store Con

2 months ago

BenFCNew Member

asked in Tips & Discussion

AliakseiNew Member

asked in Tips & Discussion

Renew subscription on the web

Hi there!How can I renew my subscription on the web? I want to be able to renew my expired subscription with just one button. For payments I use stripe checkout client only

5 months ago

pruppertjrNew Member

asked in Tips & Discussion

Can I create a way to unlock an entitlement outside of an In-App Purchase?

I have an app with an optional subscription for additional features. I have a company that wants to offer these features to it’s employees via a partnership. Basically they will pay a one time fee for 1 year access on behalf of their employees who download the app. On the app store, I can create a promo code that grants a 1 year free trial, but this will auto renew on the individual users Apple ID’s, which is not what I want. It’s not possible to do this with the other subscription option (Non-renewing subscriptions) which I thought would be the ideal solution for this case. Would it be possible to create a section in my app, where the users can enter a custom code which will unlock a certain entitlement? Thank you!

6 months ago

RC SupportRevenueCat Staff

published in Tips & Discussion

Setting custom durations for promotional entitlements

RevenueCat’s promotional entitlement feature allows you to grant an entitlement to any of your customers directly from RevenueCat. These are the predefined durations allowed:Duration Description daily 24 hour access three_day 72 hour access weekly 7 day access monthly 1 month (31-day) access two_month 2 month (61-day) access three_month 3 month (92-day) access six_month 6 month (183-day) access yearly 1 year (365-day) access lifetime 200 year access To grant a promotional entitlement with a custom duration (for example, 5 days,) set the start time in the past so that the end time lands when you need. So for example if you want to grant a promotional entitlement for just one hour, grant a daily promotional (which is 24 hours) but set the start time to 23 hours in the past. The end time will then be 1 hour in the future.

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6 months ago

YousefDedicated Contributor

posted in Featured Articles

How to never see anonymous IDs

TLDR; Only configure with a known ID, and never call logout to prevent anonymous IDs. Why does the SDK use Anonymous App User IDs?Anonymous App User IDs are generated when the SDK is configured without a provided known ID. App User IDs are used to make sure the subscription that RevenueCat is tracking gets associated with the correct user. Anonymous App User IDs are always prefixed with $RCAnonymousID: which can be useful for working with anonymous users on your server. Many apps use a combination of anonymous App User IDs and their own known App User IDs which provides flexibility in their user purchase flows. However, some applications are intended only to be used while using a known App User ID, without anonymous users at all. In that case, unintentionally creating Anonymous App User IDs can cause unwanted issues for developers and end users. To never see anonymous IDs, you need to make sure to do the following. Only Configure the SDK with a known user IDThe most frequent place that

6 months ago

3DTOPONew Member

asked in Tips & Discussion

Subscription with included consumables

I am planning to offer a subscription that includes a certain number of consumable “tokens” per billing period. For example, maybe you get up to 20 tokens per month for $1/month, or 50 tokens for $2/month.But if the user exhausts their tokens before next month, it should be possible to either buy more tokens, and/or, upgrade to a higher plan level.I was wondering if anyone had suggestions for the best way to accomplish this with RevenueCat.

6 months ago

carlosNew Member

asked in Tips & Discussion

Implementing non renewable purchase / managing entitlements

I have an app working where we sell renewing subscriptions. I am trying to implement a new use case, we would be selling for some users a one time purchase that gives them access for 20 months. I was thinking about implementing it as a non consumable IAP, with an entitlement attached, so that when the user buys this product, they get access to the app. But I'd still have to remove the entitlement when the time is up. I could do that in the backend, but I don't see a method in the API to remove an entitlement. How would you implement this? Is there a best practice to link an entitlement to a non consumable IAP with an arbitrary expiration date?

7 months ago

nmeibergenNew Member

asked in Tips & Discussion

Best practice for managing level upgrade with lowering duration

There is good explanation on how upgrades/downgrades work on the Revenuecat blog here. I however seem to be missing the case where the user upgrades in terms of a level and lowering the duration (at the section Upgrading Service Levels there is a description of moving to a higher level and a longer duration). As an example: Example> A user has a current subscription with 10GB of storage and with a 1 year duration.> The user now wants 25GB with 1 month duration. My question here is twofold:How do we configure levels, as my naive assumption would be that 25GB would be in a higher level than 10GB, independent of duration? If my assumption is correct how do we get around the situation where the following happens:Allowing the user to move to a higher level with shorter duration may results in a large refund and subsequently to earlier cancelation of any overall. I assume this is not something we want. What is the best approach to handling this case?

7 months ago

sharifRevenueCat Staff

published in Featured Articles

How to solve 429 "There is another request in flight trying to perform the same action"?

While using RevenueCat you may come across an error that has an HTTP status of 429 and a response body that looks like this:{ "code": 7638, "message": "There is another request in flight trying to perform the same action."}While a 429 Too Many Requests HTTP status code is frequently associated with rate limits, RevenueCat usually returns this error if multiple API requests were made simultaneously that are trying to update a single resource in the system.For example, if you make a POST /receipts request and a GET /subscribers request for the same user at the same time, the GET /subscribers request will try to update the receipt with Apple/Google but it’s already being updated by the POST /receipt, so RevenueCat will block one of the requests to prevent data race conditions.The solution to this is to simply retry the failed request a few seconds later, which will give RevenueCat a chance to complete any in-progress operation.

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8 months ago

IanSNew Member

asked in Tips & Discussion

Consolidating Subscription Groups

Hello, Our product has multiple subscription groups built out but they have the same entitlements. It made sense at the time given iOS functionality but has led to a lot of problems where customers have purchased duplicate subscriptions. Going forward we want to move people to one subscription group to make sure customers don’t accidentally sign up twice. Has anyone dealt with this before? Are there any best practices for consolidating subscription groups? If not consolidate, is there a way for people to “upgrade” between subscription groups and cancel their current plan at the same time? Thanks

9 months ago

Jacob EitingRevenueCat Staff

posted in Tips & Discussion

RevenueCat CEO checking in

Hi! I’m Jacob, recovering iOS engineer and CEO of RevenueCat. It’s still a bit mind boggling how many folks are using our little SDK these days, and I’m excited that we have an open community to chat about it. I’d love to hear your product and company feedback. I don’t get to spend nearly enough time with developers using our product day-to-day and would love to hear what direction you think we should take the SDK, the dashboard, and ultimately the company. We are here to help you make more money with your apps, so tell us what you need! P.S. I’m thinking about making an app. Can you still make apps in Objective-C?

9 months ago

arisMember

asked in Tips & Discussion

How to cancel Google subscription through the SDK

Google’s new policy needs apps to cancel subscriptions. I am not using any backend (Firebase only). The REST API needs a secret key to do the cancellation which I shouldn’t include in my app’s code.So how can I do this?

10 months ago

Walter HolohanDedicated Member

posted in Tips & Discussion

HELP, Apple suddenly rejecting our app for have a referral code mechanism

Hi, We launched our app a few months ago with a subscription model. We allow users to sign up for premium content by subscribing using Apple’s IAP through RevenueCat. One growth strategy that we have to drive’s sign ups is referral codes. On instagram we have a network of affiliates that each have a referral code (i.e. TOM20) which they share with their followers. This code will allow their followers to sign up to a Runna subscription and get a introductory offer (i.e. 20% off first month). To handle this in the app we have a button on our subscription sign up screen (screenshot’s below). If they enter a valid code we will then display them a subscription product that has the introductory offer.This was all going great, we have been live for a couple of months have gone through many app store reviews. However this week Apple have decided that they do not like and want us to remove it. Below is the response they keep giving:In-app purchase gives developers the flexibility to support a v

10 months ago

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