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1,988 Posts
5,179 Replies
2,763 Members

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Questions

Andy StefaniNew Member

General Questions

CloudKit RecordName as RevenueCat User ID

Hey All, instead of having RevenueCat create an anonymous user ID for every person that starts a subscription, I want to use the CloudKit recordName for the RevCat user ID so that I can match up the user. Currently, I have the RevCat implementation happening right when the app launches in the init {}. How should I think about fetching the CloudKit recordName before RevCat Purchases.configure(withAPIKey: “”, appUserID: “”) is called? Thanks for any help.

1 hour ago

PeiterNew Member

SDKs

DominickVNew Member

Third-Party Integrations

Revenuecat not setting claims to firebase (emulator)

I just finished setting up revenuecat with firebase as per documentation. I got a firebase function that is supposed to check if a user is premium via claims. I also setup the emulators accordingly, i think. I imported the extension as well and if needed i can give the firebase.json.No trace of claims show up in either of these results called in the function after the user successfully subscribed: ```ts const tokenResult = await admin.auth().verifyIdToken(idToken); if (idToken) { functions.logger.info("tokenResult: ", tokenResult); admin.auth().getUser(tokenResult.uid).then((user) => { functions.logger.info("user: ", user); });```All i get is the usual firebase auth data. It’s also not writing anything to the firestore emulator. Can anybody help me figure out what am i doing wrong?

20 hours ago

DubsNew Member

General Questions

AppStore Rejection - Subscribe button unresponsive

So we’ve been dealing with this issue being sent to us by the reviewer. We continue to find that your in-app purchase products exhibited one or more bugs when reviewed on iPad running iOS 15.7 on Wi-Fi. Specifically, the Subscribe button was unresponsive when tapped and we were unable to verify the purchasing process for your in app purchase items. Next Steps When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead. This is our first time releasing to app store. Should we ask the reviewer his/her appleID and add it as one of Sandbox testers?We appreciate all of your feedbacks.

21 hours ago

natel

SDKs

Should a StoreKit Configuration File be excluded from app submissions?

We’re on the seemingly endless treadmill of missing receipts and offerings for our first iOS app store review and had a seemingly simple question that we struggled to find a good answer to.Should we remove our synced StoreKit Configuration File from our scheme before archiving to submit to the app store? Or is that file only used for xcode testing, so leaving it in the build is fine?Thanks.-nate

21 hours ago

rsmithNew Member

SDKs

How do I determine if a product has a specific entitlement?

Background: I am sharing an entitlement across the App Store, Play Store and Stripe. Currently there is a single entitlement but I want to be able to add additional products and entitlements in the future.For my current issue:Entitlement identifier: “standard” is associated with 3 products (one on each platform)Offering identifier: “default” has one package “Monthly” which points to the same 3 productsProducts (3 of them) have unique identifiers (for example): ios_id, play_id and stripe_idSituation: A user buys a subscription in Stripe and I want to know if they have the same entitlement when I look at customerInfo in the App store or the Play store.Platform: React NativeSDK: "react-native-purchases": "^5.4.0"Issue: When I call Purchases.getOfferings(). I receive only the offerings for the platform I am on. Example on the App store the availablePackages array only contains the product I have associated with the App store: ios_id (which I would expect). With the package identifier as

1 day ago

canbalkayaNew Member

Dashboard & Tools

Revenue info hasn't been increasing at RevenueCat Dashboard.

Hi,Some of the users refunded our app’s subscription. Now, I'm not sure the RevenueCat dashboard is showing the correct revenue info, because revenue is not increasing despite new sales.We haven't had much refund-related Slack notifications in the past few hours, but revenue continues to drop: For example, we got two refund notifications, but revenue decreased more than that like 10 or more. I don’t know why.

1 day ago

Birma RamNew Member

SDKs

Discount coming as Null

We are getting Null discount from Revenuecat even though we have set up the discount in google play under offers (phase). SS of how Revenue cat is passing data. Structure we have set in Google play..In playstore the structure is like this:Subscription > Base Plan > Offer > Phase 1 ( Free trial) + Phase 2 (10/20/30% discount)

1 day ago

Andy StefaniNew Member

General Questions

CloudKit RecordName as RevenueCat User ID

1 hour ago

PeiterNew Member

SDKs

watchOS vs iOS app SDK behavior when testing with config files.

2 hours ago

Johan ForsellMember

SDKs

Problem fetching StoreKit Configuration file offerings on physical device

3 hours ago

DominickVNew Member

Third-Party Integrations

Revenuecat not setting claims to firebase (emulator)

20 hours ago

canbalkayaNew Member

Dashboard & Tools

Revenue info hasn't been increasing at RevenueCat Dashboard.

1 day ago

Birma RamNew Member

SDKs

Discount coming as Null

1 day ago

Ioan MoldovanNew Member

SDKs

Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)

I see this question has been covered in more threads with no solutions I need help figuring this one out My AppleStore Subscription is ready for submission I am not using a sandbox account I am testing on device At this point I juts want to print my current packages Error: 2023-01-23 20:31:52.214271-0800 Recipe generator[6310:26159165] [Purchases] - ERROR: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)2023-01-23 20:31:52.214489-0800 Recipe generator[6310:26159165] [Purchases] - ERROR: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)2023-01-23 20:31:52.214532-0800 Recipe generator[6310:18871873] [Purchases] - ERROR: 😿‼️ There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or

1 day ago

alex0401New Member

SDKs

Error: There is an issue with your configuration. Check the underlying error for more details.

Hey Everyone,I have a problem, I get this Error when I try to fetch Products: Error: There is an issue with your configuration. Check the underlying error for more details.This Happens with Android.I tried to look up the problem but couldn’t find a specific solution. any help from anyone? This is my code:

1 day ago

Bence DezsoNew Member

SDKs

When should I call syncPurchases?

“This method will send all the purchases to the RevenueCat backend. Call this when using your own implementation for subscriptions anytime a sync is needed, like after a successful purchase.”Source: https://sdk.revenuecat.com/android/5.0.0/purchases/com.revenuecat.purchases/-purchases/sync-purchases.htmlIf I understand correctly syncPurchases:1. upload the local device’s receipt to RevenueCat2. Transaction might under another app user id, so if needed transfer going to happen.3. The user access all entitlement based on the device’s receiptIs it correct? If yes, I don’t understand why need to call “like after a successful purchase.”.I assume purchaseProduct make a full sync with RevenueCat backend after the purchase, because the app should send the current receipt to the RC server, so why needed syncPurchases?

1 day ago

varun agharaNew Member

Third-Party Integrations

Revenuecat events are not received in appsflyer.

Hello I have integrated revenuecat with appsflyer and some of my revenuecat events like: “trial cancel event”, “initial purchase event”, etc. not received in appsflyer.

2 days ago

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