Home
- - Knowledge base
  - Welcome Guide
  - About the Community4
Developer Docs
Changelog

Start exploring

Find your answer

SDKs

Get help with your SDK implementation

Dashboards & Tools

Get help with charts, customer timelines, and anything related to the dashboard

Third party integrations

Get help with webhooks, third-party integrations, and attribution providers

General Questions

Find answers to general questions that don't fit other categories

Get started in the community

2,656 Posts
7,266 Replies
3,904 Members

Recently active
Questions

ChristophNew Member

SDKs

expirationDateMillis and originalAppUserId returned by Revenue Cat is wrong

I am buying a subscription on a device connected to my computer. The expirationDateMillis returned by the SDK is wrong. It is the same date the subscription was done. According to the docs, shouldn't this be the date, when the subscription expires?Looking at this"originalPurchaseDate": "2023-05-08T13:11:37Z","expirationDate": "2023-09-13T07:00:58Z" this is wrong. TheoriginalPurchaseDate should be Sep 13 2023 (when I subscribed) and theexpirationDate should be a month ahead in the future (thus Oct 13 2023). Additionally, originalAppUserId is "$RCAnonymousID:5933b0b7733a400fbc2f60b38733a23f" eventhough I do a await Purchases.logIn(userId);. I expect that to be my Apps user id?!try { await Purchases.logIn(userId); const {customerInfo} = await Purchases.purchasePackage(pckage); const activeEntitlementInfo = customerInfo.entitlements.active[ REVENUE_CAT_SUBSCRIPTIONS_ENTITLEMENT_IDENTIFIER ]; if (typeof activeEntitlementInfo !== 'undefined') { const {expirationDateMillis

just now

onRoutineNew Member

General Questions

How to offer permanent discounts on subscriptions?

How to offer permanent discounts on subscriptions?We currently offer two subscription plans, monthly, and yearly. Everything is setup and works fine so far. What we would like to do, is for our affiliate program, offer a % discount to people are referred to the app using a discount code. We track and setup this separately, so we can pull a different “offer” from revcat. We’re just not sure how to configure this so that users can’t see all of our subscription pricing from the native subscription management pages. I saw that iOS offers “discount codes”, but we aren’t giving unique one-time use discount codes to customers (many customers will show up with the same “referral code”). If someone gets referred to the app, we want to show them a separate set of subscriptions. However, on iOS, it seems like the user can switch between all available subscriptions via the iOS subscriptions manager. We don’t want to show (or allow switching to) these other plans for users that didn’t come

13 minutes ago

turgittinNew Member

SDKs

Appstore testflight subscription delay

Hello,Testflight subscription window takes around 10 seconds to pop-up on all devices; we also tried it on high performance phones such as iphone 12,13,X.Is this a chronical issue? We read some entries who share the same problem but could not yet find the solution. We will appreciate having your earliest reply.Thanks in advance.

14 hours ago

Hristo IvanovNew Member

SDKs

Can an anonymous user with one subscription have multiple devices?

First I want to thank you for the great platform! What happens if an anonymous user purchases on device A, then restores (still as an anonymous user, but presumably with a different anonymous user ID) on device B? The docs say, that if my app “Does not have any login mechanism and only relies on RevenueCat anonymous App User IDs.”, I should choose “transfer purchases”.I want to make sure, that in the case described above, the user has access to the purchase on their Devices A and B (both logged in with the same App Store User that performed the original purchase on device A).So will device A lost access to subscription? Or both devices will have access to the subscription?if so, does this mean that one person can buy a subscription with one account and distribute it?What happens if an anonymous user purchases on device A, then restores (still as an anonymous user, but presumably with a different anonymous user ID) on device B and then restores to device A again?Thank you

1 day ago

hueso1412New Member

Third-Party Integrations

There is a problem with your configuration in Play Store Developer Console

I already searched my issue on this platform, but i still havent solved it yet.why does this mistake occure? Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.is it because of that? Credentials need attention Could not validate subscriptions API permissions Permissions to call inappproducts API Permissions to call monetization API

1 day ago

Aziz.csHelper

SDKs

Kotlin | Making Purchase SDK 6.0.0

I can see in docs how to make Purchases with Kotlin like this:Purchases.sharedInstance.purchaseWith( PurchaseParams.Builder(this, aPackage).build(), onError = { error, userCancelled -> /* No purchase */ }, onSuccess = { storeTransaction, customerInfo -> if (customerInfo.entitlements["my_entitlement_identifier"]?.isActive == true) { // Unlock that great "pro" content } })But how can I can the attribute of (aPackage) on line.2? Please answer with code if possible.N.B: I have a 1 monthly subscription and I need to make when click on a button it directly opens Google default Paywall to make the purchase. So any other way to achieve this threw RevenueCat is appreciated.

1 day ago

ptpdevNew Member

Dashboard & Tools

Import Products AppStoreConnect only importing from 1 App

We have two apps in our App Store Connect.Both apps are in RevenueCat obviously with different bundle identifiersWe have set up an p8 api key in app store connect.When we import products only the subscriptions from one of our apps are imported in the list.I can’t see a way to make the api key specific to a particular appIs there anyway we can import the products from multiple apps? I was hoping that RevenueCat could be smart enough to filter the products from the correct bundleID

2 days ago

masaibarNew Member

SDKs

How can I use showInAppMessages in Android

In Android, a method called "showInAppMessages" was added from PBL4.https://developer.android.com/google/play/billing/subscriptions#in-app-messagingThis feature allows users to receive notifications once a day during a grace or account suspension period and request payment method corrections within the app.This feature allows developers to restore a certain percentage of users who unintentionally cancel their subscription back to purchasing status.Is there no method in the RevenueCat SDK that calls an equivalent of this method?Or is it possible to use this method while coexisting with the SDK by implementing and calling it natively?

2 days ago

wonderlox-ai-34c5faNew Member

General Questions

ios app released but products not showing up even after 72 hours

our in app subscriptions was working in develepment and testflight till we got approved on the app storenow it only works in the debug version the app status is ready for sale and all the products are approved the app has been released for 72 hours but the products still come empty i know it may take up to 24 hours for the products to show up but 72 hours is a concerning as i have not seen any one say it took this long is there a way to check if something is wrong or if we are missing any configration ?

2 days ago

pemeNew Member

SDKs

“import Purchases” or “import RevenueCat” in SwiftUI

In the doc “Using RevenueCat with SwiftUI”, https://www.revenuecat.com/docs/swiftui-helpers, they use “import Purchases” all other places in the support documentation “import RevenueCat” is used. Should I shift to “import Purchases”?

2 days ago

ChristophNew Member

SDKs

expirationDateMillis and originalAppUserId returned by Revenue Cat is wrong

just now

onRoutineNew Member

General Questions

How to offer permanent discounts on subscriptions?

13 minutes ago

turgittinNew Member

SDKs

Appstore testflight subscription delay

14 hours ago

hueso1412New Member

Third-Party Integrations

There is a problem with your configuration in Play Store Developer Console

1 day ago

Aziz.csHelper

SDKs

Kotlin | Making Purchase SDK 6.0.0

1 day ago

ptpdevNew Member

Dashboard & Tools

Import Products AppStoreConnect only importing from 1 App

2 days ago

wonderlox-ai-34c5faNew Member

General Questions

ios app released but products not showing up even after 72 hours

2 days ago

pemeNew Member

SDKs

“import Purchases” or “import RevenueCat” in SwiftUI

2 days ago

heyimjoshNew Member

SDKs

How frequently should I manually call getCustomerInfo in Swift?

Hello all,I have a question about how often I should call getCustomerInfo(). I am setting up RevenueCat in my SwiftUI application like so, based on the Magic Weather SwiftUI sample app @MainActorpublic class RevenueCatSingleton: NSObject, ObservableObject { public static let shared = RevenueCatSingleton() @Published public var customerInfo: CustomerInfo? { didSet { isUserPremium = customerInfo?.entitlements["plus"]?.isActive == true || customerInfo?.entitlements["mega"]?.isActive == true || customerInfo?.entitlements["epic"]?.isActive == true if customerInfo?.entitlements["epic"]?.isActive == true { currentUserSubscriptionLevel = .epic } else if customerInfo?.entitlements["mega"]?.isActive == true { currentUserSubscriptionLevel = .mega } else if customerInfo?.entitlements["plus"]?.isActive == true { currentUserSubscriptionLevel = .plus } } } @Published public var isUserPremium = false @Published public var currentUserSubscription

2 days ago

Carl ReiserNew Member

Third-Party Integrations

Android Subscription - Adding Base Plan ID to product Id?

Hello,When I purchase an android subscription (renewing 1mo) it seems that in the response webhook I am getting the product_id: product_identifier:base_plan_id. Before I was just getting the product_id which corresponded to whatever product_identifier I set on the google play store. How can I fix this so that the product_id coming from the webhooks does not append the base_plan_id? Thanks,Carl

2 days ago

System Status

Check our status page for current and historical uptime for our API and dashboard.

View the status page

User leaderboard

Show full leaderboard

Questions about the community

Should I post here or contact RevenueCat support?

Building apps can be tough, but we're here to help where we can!

What should I include when asking a question?

For the community to be effective in resolving your issue, it's important that you provide relevant information.

What does RevenueCat do?

RevenueCat handles your in-app purchase infrastructure, so you can focus on building your app.

Read developer docs

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

‏‏‎ ‎

Authenticate with RevenueCat

Log in to the Community

‏‏‎ ‎

Authenticate with RevenueCat

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.