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10,992 Replies
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Questions

sopheareach-teNew Member

General Questions

Anonymous subscription-Andriod Review

My application doesn't need user to create account or login. When the user open the app, they need to subscribe to one of the plan to use the app. I am having trouble submitting the app for Google review since they need me to give them access to the app.Is there anyone familiar with this situation and does revenuecat has any function for this case?

yh-8aec12New Member

General Questions

Questions about restricting duplicate purchases of plans by the same user on multiple accounts and multi-platform support

I have a question.I am considering introducing revenuecat to my in-house app.The existing specifications for my in-house app allow one user to have multiple accounts, but in that case, would it be best to use revenuecat's real-time API to prevent duplicate purchases of the same plan?Also, based on the above assumptions, I am considering multi-platform support for iOS, Android, and Web.When the same user with my in-house app account who has purchased a plan on an iOS device logs in on an Android device, I would like to treat them as a user who has purchased a plan and provide them with paid features. To achieve this, would I need to create a system that allows my in-house app API to make this determination using data based on Webhooks?

RKHNew Member

best practice for adding additional service tier when using experiments with multiple App Store subscription groups?

Our app has had great success using RevenueCat experiments to optimize subscription pricing for an iOS app. We are looking at adding an additional higher service tier, and would like to know if there are best practices given that we have users on multiple subscription groups.In order to prevent users of our main (“plus”) subscription tier from cross-grading to a lower price point offered in a pricing experiment, our experimental price points have all been confined to their own subscription groups. We understand this to be RevenueCat’s recommended best practice.Additionally, in order to avoid negative user reviews, we have not consolidated our users from low-price experiments onto the final higher price. We have subscribers active at several price points in several subscription groups.We now want to add a “pro” service tier at a higher price point. What is the best way to do this without risking users being subscribed to both the “plus” and new “pro” tier at the same time? It seems that

FarhadNew Member

General Questions

Anyway to attach custom metadata to a user's payment

We need to add some metadata (key-values) to user’s payments. As an example, we’d like to send workspaceId and other key-value parameters along with a payment that user is creating.I understand that there is a Subscriber attributes which offers capturing custom metadata on the user object, however what we need is to attach metadata to individual payments and not users.Anyway to acheive this functionality with RevenueCat APIs?

andrew-blonski-0d56f0Newcomer

Apple app rejection The subscription can be purchased in the app using payment mechanisms other than in-app purchase.

Hi All,hoping for some help as I’m stuck. We’ve built an app in Flutter using Revenue Cat paywall. Products and subscriptions enables in App store and listed as ready for review.when I submit I get this error. I am only using a revenue cat paywall. App is only available in IOS App Store and Playstore no other option to purchase. no idea how to resolve or where to start.Guideline 3.1.1 - Business - Payments - In-App Purchase We noticed that your app includes or accesses paid digital content, services, or functionality by means other than in-app purchase, which is not appropriate for the App Store. Specifically: - The subscription can be purchased in the app using payment mechanisms other than in-app purchase. Next Steps The paid digital content, services, or subscriptions included in or accessed by your app must be available for purchase in the app using only in-app purchase. Apps that offer paid digital services and content across multiple platforms may allow customers to access the c

RC SupportRevenueCat Staff

React Native 8.2.3SDK

RevenueCat SDK 📦 Dependency Updates [AUTOMATIC BUMP] Updates purchases-hybrid-common to 13.4.0 (#1097) via RevenueCat Git Bot (@RCGitBot) Android 8.8.0 iOS 5.4.0 Bump fastlane from 2.222.0 to 2.223.1 (#1096) via dependabot[bot] (@dependabot[bot]) 🔄 Other Changes Update fastlane plugin (#1099) via Toni Rico (@tonidero) To view new release, visit https://github.com/RevenueCat/react-native-purchases/releases/tag/8.2.3

VincNew Member

Is first_seen_at reset when users uninstall/reinstall the app?

I’d like to let my new users experiment my app with all the features for X days without enforcing them to subscribe with a free trial and force them to unsubscribe if they don’t like the app. When the X days are over, they have to purchase a subscription in order to continue to use the application. Is the `first_seen_at` a reliable attribute to check in this case? Does it reset if the user remove then reinstall the application (on macOS) or does it internally use the StoreKit `originalPurchaseDate` date?

nishiNewcomer

General Questions

Regarding payment status after purchase or subscribe

I am using RevenueCat for in-app purchases in my Ionic Capacitor React app. I have a question regarding the scenario when a user purchases or subscribes to a plan. If the payment enters a pending state, how can I check whether the payment was eventually successful or failed?And also how i am check if the user are not cancel their subscription after plan purchase.

RC SupportRevenueCat Staff

Other Changes Remove usage of adServicesToken in syncPurchases via Mark Villacampa (@MarkVillacampa) Update RevenueCat-Swift.h for version 4.43.2 via RCGitBot (@RCGitBot) Version bump for 4.43.2 via RCGitBot (@RCGitBot) To view new release, visit https://github.com/RevenueCat/purchases-ios/releases/tag/4.43.3

RgrgNew Member

General Questions

Non recurring 24h subscription for iOs and Android: How to realise this?

Hi,I would like to implement a 24 hour “full access/no ads” acess to my App. It should be a one time purchase for the user and automatically expires after 24 hours. I see only the possibility to implement this with consumables.How I would realise it:I would create an own Entitlement for those consumables My app would check all transactions for this Entitlement and consider the entitlement as active if one of the purchases has been done max 24 hours agoCaveats I see:Revenue cat would consume the product directly after purchase. And then the entitlement stays active forever. Not a problem. But not really beautifulWhat do you think of this idea? Are there more caveats or problems you see? A better idea?

sopheareach-teNew Member

General Questions

Anonymous subscription-Andriod Review

My application doesn't need user to create account or login. When the user open the app, they need to subscribe to one of the plan to use the app. I am having trouble submitting the app for Google review since they need me to give them access to the app.Is there anyone familiar with this situation and does revenuecat has any function for this case?

yh-8aec12New Member

General Questions

Questions about restricting duplicate purchases of plans by the same user on multiple accounts and multi-platform support

I have a question.I am considering introducing revenuecat to my in-house app.The existing specifications for my in-house app allow one user to have multiple accounts, but in that case, would it be best to use revenuecat's real-time API to prevent duplicate purchases of the same plan?Also, based on the above assumptions, I am considering multi-platform support for iOS, Android, and Web.When the same user with my in-house app account who has purchased a plan on an iOS device logs in on an Android device, I would like to treat them as a user who has purchased a plan and provide them with paid features. To achieve this, would I need to create a system that allows my in-house app API to make this determination using data based on Webhooks?

RKHNew Member

best practice for adding additional service tier when using experiments with multiple App Store subscription groups?

Our app has had great success using RevenueCat experiments to optimize subscription pricing for an iOS app. We are looking at adding an additional higher service tier, and would like to know if there are best practices given that we have users on multiple subscription groups.In order to prevent users of our main (“plus”) subscription tier from cross-grading to a lower price point offered in a pricing experiment, our experimental price points have all been confined to their own subscription groups. We understand this to be RevenueCat’s recommended best practice.Additionally, in order to avoid negative user reviews, we have not consolidated our users from low-price experiments onto the final higher price. We have subscribers active at several price points in several subscription groups.We now want to add a “pro” service tier at a higher price point. What is the best way to do this without risking users being subscribed to both the “plus” and new “pro” tier at the same time? It seems that

andrew-blonski-0d56f0Newcomer

Apple app rejection The subscription can be purchased in the app using payment mechanisms other than in-app purchase.

Hi All,hoping for some help as I’m stuck. We’ve built an app in Flutter using Revenue Cat paywall. Products and subscriptions enables in App store and listed as ready for review.when I submit I get this error. I am only using a revenue cat paywall. App is only available in IOS App Store and Playstore no other option to purchase. no idea how to resolve or where to start.Guideline 3.1.1 - Business - Payments - In-App Purchase We noticed that your app includes or accesses paid digital content, services, or functionality by means other than in-app purchase, which is not appropriate for the App Store. Specifically: - The subscription can be purchased in the app using payment mechanisms other than in-app purchase. Next Steps The paid digital content, services, or subscriptions included in or accessed by your app must be available for purchase in the app using only in-app purchase. Apps that offer paid digital services and content across multiple platforms may allow customers to access the c

VincNew Member

Is first_seen_at reset when users uninstall/reinstall the app?

I’d like to let my new users experiment my app with all the features for X days without enforcing them to subscribe with a free trial and force them to unsubscribe if they don’t like the app. When the X days are over, they have to purchase a subscription in order to continue to use the application. Is the `first_seen_at` a reliable attribute to check in this case? Does it reset if the user remove then reinstall the application (on macOS) or does it internally use the StoreKit `originalPurchaseDate` date?

nishiNewcomer

General Questions

Regarding payment status after purchase or subscribe

I am using RevenueCat for in-app purchases in my Ionic Capacitor React app. I have a question regarding the scenario when a user purchases or subscribes to a plan. If the payment enters a pending state, how can I check whether the payment was eventually successful or failed?And also how i am check if the user are not cancel their subscription after plan purchase.

RgrgNew Member

General Questions

Non recurring 24h subscription for iOs and Android: How to realise this?

Hi,I would like to implement a 24 hour “full access/no ads” acess to my App. It should be a one time purchase for the user and automatically expires after 24 hours. I see only the possibility to implement this with consumables.How I would realise it:I would create an own Entitlement for those consumables My app would check all transactions for this Entitlement and consider the entitlement as active if one of the purchases has been done max 24 hours agoCaveats I see:Revenue cat would consume the product directly after purchase. And then the entitlement stays active forever. Not a problem. But not really beautifulWhat do you think of this idea? Are there more caveats or problems you see? A better idea?

victoria-park-dbb064Member

In-app purchase key configuration

RevenueCat project setting, I keep entering my In-app purchase key configuration but it does not allow me to select “save changes” and when I come back to the same setting page, I don’t see my entry in this section persisting. Has anyone countered this?

soscuisineNewcomer

General Questions

Error handling in React Native

Hi,We’re developing an app for iOS and Android with React Native. We want to use RevenueCat as payment provider. Our test with Android works fine. But on iOS an error occurred:Error 23 on iOSWe understand that something in our configuration is causing an issue. But we can’t get the error handling correctly on React Native. We looked at:https://www.revenuecat.com/docs/test-and-launch/errorshttps://www.revenuecat.com/docs/test-and-launch/debuggingBut both of these pages doesn’t show React Native examples.Can someone show us an example of error handling (or Debug Menu) on React Native?Thank you.

Enrique MendezNew Member

General Questions

Need help with implementing promo codes for subscription discounts

I'm currently facing an issue with implementing promo codes in my app. Currently, my app has only one subscription, but we would like to provide different "promo codes" that offer discounts on the subscription based on the code entered. After reading the documentation on promo codes for Android, I discovered that the Play Console promo codes don't exactly meet our requirements. They only allow for providing free trials to users and don't directly support subscription discounts. However, I came across the "subscription offers" feature and had an idea of creating a subscription offer with the criteria "developer determined." This way, I could create an offer with a discount and maintain a list of valid codes within the app. When a user enters a valid code on the app paywall, the offer with the discounted price should be applied to their purchase. With this plan in mind, I created a developer-determined offer yesterday. Today, I'm trying to find a way to retrieve that offer within the app

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