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5,171 Posts
13,993 Replies
7,665 Members

Recently active
Questions

gaëtan-sanNew Member

relative_discount calculation incorrect for annual vs 6-month packages

Hi RevenueCat team,I'm experiencing an issue with the relative_discount calculation in my paywall.Setup- Package 1: 6 months subscription at €59.99- Package 2: 12 months subscription at €55.00 (with 8% OFF badge)Expected behaviorThe annual package should show ~54% discount compared to 6-month package:- 6 months annualized: €59.99 × 2 = €119.98/year- 12 months: €55.00/year- Real discount: (119.98 - 55) / 119.98 = 54.17%Actual behaviorPaywallView displays "8% OFF" which is incorrect.Questions1. How is relative_discount calculated exactly?2. Is this comparing against a different reference price?3. Should I configure something specific in my offering setup?Environment- purchases_ui_flutter: ^8.10.1- Platform: Android/iOSAny guidance would be appreciated!

Nic DeaneHelper

Localizing Paywalls V2 variables

Hi all, I have a little question about localizing price strings. In English the variable {{ product.price_per_period_abbreviated }} returns $9.99/mo which is perfect but I can’t find in the docs what variables are localized so would that translate automatically for users in other locals? or should I provide the abbreviation myself (in this case Chinese) {{ product.price_per_period }}/月Thanks so much

NergesDev-d92f43New Member

my app crasehs when i want to run SDK initialization saying '' No static method configure...''

I added the SDK initialization in my code. But when I launch the application, it crashes and shows this error Your app just crashed. See the error below.java.lang.NoSuchMethodError: No static method configure(Landroid/content/Context;Ljava/lang/String;Ljava/lang/String;Lcom/revenuecat/purchases/PurchasesAreCompletedBy;Lcom/revenuecat/purchases/common/PlatformInfo;Lcom/revenuecat/purchases/Store;Lcom/revenuecat/purchases/DangerousSettings;Ljava/lang/Boolean;Ljava/lang/String;)V in class Lcom/revenuecat/purchases/hybridcommon/CommonKt; or its super classes (declaration of 'com.revenuecat.purchases.hybridcommon.CommonKt' appears in /data/app/~~S6Gdua0r00AvocmBAY814g==/com.heavenmobile.app-Nfa1Ti6hbTxWjSgfJhC-wg==/base.apk!classes8.dex) com.revenuecat.purchases.react.RNPurchasesModule.setupPurchases(RNPurchasesModule.java:95) com.facebook.jni.NativeRunnable.run(Native Method) android.os.Handler.handleCallback(Handler.java:942) android.os.Handler.dispatchMessage(Handler.java:99) com.fa

LocksleyNew Member

Error: Exception in HostFunction: Method addObserver must be called on the main thread

Hi,I have a separate component responsible for loading the paywall.Purchases.configure is setup in the useEffect in the index.tsx file as that’s the first component it hits.Then, my subscribe button calls a function that loads the paywall.This wasn’t happening prior to updating the the latest expo/expo supported react native that comes built into their latest SDK.For referencePackage.json:"react-native": "0.79.3","expo": "^53.0.11","react-native-purchases": "^8.9.5","react-native-purchases-ui": "^8.9.5", Any suggestions? Thank you.

dvrzanNew Member

UserID not visible in the Customer Center

The new Customer Center doesn’t seem to be showing the userID. In the previous version, the userID was visible in the Purchase History. However with the new version it’s nowhere to be found. I can confirm this on both debug and production builds (not sure if these are supposed to be different?).I’m looking at iOS platform and on latest SDK 5.28.1 version.I assumed this was removed on purpose in the new Customer Center so I was just about to add it to my app manually. But after seeing it existed in the demo from the June 2025 launch party, I am not sure if there’s something I have to do on my side to show the userID in the Customer Center? My user’s all have anonymous ids.This is how it looks like:

ahmad-marouf-9adc98New Member

purchases_flutter: ^8.10.1

With macOS Tahoe released today, I wanted to see how my app ran on it. But I ran into a compile error when using the RevenueCate Flutter package:Swift Compiler Error (Xcode): Protocol 'StoreKit2PurchaseIntentType' requires 'id' to be available in iOS 16.4 and newerbut I wanted to post my issue here to get the ball rolling on using RevenueCat with the new OS 26 versions.This error was within the StoreKit2PurchaseIntentListener.swift file.I am using this purchases_flutter: ^8.10.1

katie-29c272New Member

How do I edit a product in web billing?

I want to be able to change the trial period on a product, or the grace period, and I’m realizing none of this is editable in the RevenueCat dashboard. Does it have to be set when the product is created, and then I need to create new products every time I want to make a change? I ask because: We have a field in our DB that stores if a customer is annual or monthly (which are two products at the moment), and we are getting this info from the customer info in the Web SDK. The only place there we can identify the subscription duration is from the product name. But, if we need to change product names regularly to change things like trial period, we need to make code changes on our side every time. It’d be nice if we either could modify products, or if the Web SDK could return duration in the customer info.

ahmetozkanioNew Member

Dashboard & Tools

PaywallV2 Components Are Not Updating as Expected

While using RevenueCat’s PaywallView (PaywallV2), I’ve noticed that some UI customizations do not reflect on the live preview or actual device.For example: Changes to a text component (e.g., color, content) don’t persist or appear on screen. Similar issues occur with other component edits — it’s as if certain elements are locked or cached Any insights would be appreciated!

joshsNew Member

Replacing the skeleton loading state in Paywalls V2

Hi - I’m working on adding Paywalls (V2) to our iOS app, and I sometimes run into a built in skeleton loading screen. The skeleton doesn’t match the app’s design, so I’d love to hide it, or ideally be able to observe the loading state of the paywall in some way and display custom UI until it’s ready.I noticed this prior post asking a similar question:In my case, the paywall is being shown after offerings have synced. (It doesn’t always appear, but it does frequently enough I’d like to handle the loading state a little differently.)I’m using PaywallViewController, via “custom” display logic. (I’m using the initializer that takes an offering identifier, and presenting the view controller manually.)Any chance anyone can provide guidance about how to suppress the UI / observe when the paywall is ready to go?

william-jamesNew Member

aywallViewControllerDelegate Not Triggering When Using PaywallViewController(offering:) – SDK 5.22.2

I'm running into an issue when using the PaywallViewControllerDelegate with the RevenueCat iOS SDK version 5.22.2.I’m presenting the paywall manually using the following code:extension AppPaywallBuilder { func build() -> UIViewController { let viewController = PaywallViewController(offering: subscriptionManager.offering) viewController.delegate = self viewController.modalPresentationStyle = .fullScreen return viewController }}extension AppPaywallBuilder: PaywallViewControllerDelegate { func paywallViewController(_ controller: PaywallViewController, didStartPurchaseWith package: Package) { print("aaaa") } func paywallViewController(_ controller: PaywallViewController, didFinishPurchasingWith customerInfo: CustomerInfo) { print("aaaa") } func paywallViewController(_ controller: PaywallViewController, didFinishRestoringWith customerInfo: CustomerInfo) { prin

gaëtan-sanNew Member

relative_discount calculation incorrect for annual vs 6-month packages

Hi RevenueCat team,I'm experiencing an issue with the relative_discount calculation in my paywall.Setup- Package 1: 6 months subscription at €59.99- Package 2: 12 months subscription at €55.00 (with 8% OFF badge)Expected behaviorThe annual package should show ~54% discount compared to 6-month package:- 6 months annualized: €59.99 × 2 = €119.98/year- 12 months: €55.00/year- Real discount: (119.98 - 55) / 119.98 = 54.17%Actual behaviorPaywallView displays "8% OFF" which is incorrect.Questions1. How is relative_discount calculated exactly?2. Is this comparing against a different reference price?3. Should I configure something specific in my offering setup?Environment- purchases_ui_flutter: ^8.10.1- Platform: Android/iOSAny guidance would be appreciated!

Nic DeaneHelper

Localizing Paywalls V2 variables

Hi all, I have a little question about localizing price strings. In English the variable {{ product.price_per_period_abbreviated }} returns $9.99/mo which is perfect but I can’t find in the docs what variables are localized so would that translate automatically for users in other locals? or should I provide the abbreviation myself (in this case Chinese) {{ product.price_per_period }}/月Thanks so much

NergesDev-d92f43New Member

my app crasehs when i want to run SDK initialization saying '' No static method configure...''

I added the SDK initialization in my code. But when I launch the application, it crashes and shows this error Your app just crashed. See the error below.java.lang.NoSuchMethodError: No static method configure(Landroid/content/Context;Ljava/lang/String;Ljava/lang/String;Lcom/revenuecat/purchases/PurchasesAreCompletedBy;Lcom/revenuecat/purchases/common/PlatformInfo;Lcom/revenuecat/purchases/Store;Lcom/revenuecat/purchases/DangerousSettings;Ljava/lang/Boolean;Ljava/lang/String;)V in class Lcom/revenuecat/purchases/hybridcommon/CommonKt; or its super classes (declaration of 'com.revenuecat.purchases.hybridcommon.CommonKt' appears in /data/app/~~S6Gdua0r00AvocmBAY814g==/com.heavenmobile.app-Nfa1Ti6hbTxWjSgfJhC-wg==/base.apk!classes8.dex) com.revenuecat.purchases.react.RNPurchasesModule.setupPurchases(RNPurchasesModule.java:95) com.facebook.jni.NativeRunnable.run(Native Method) android.os.Handler.handleCallback(Handler.java:942) android.os.Handler.dispatchMessage(Handler.java:99) com.fa

LocksleyNew Member

Error: Exception in HostFunction: Method addObserver must be called on the main thread

Hi,I have a separate component responsible for loading the paywall.Purchases.configure is setup in the useEffect in the index.tsx file as that’s the first component it hits.Then, my subscribe button calls a function that loads the paywall.This wasn’t happening prior to updating the the latest expo/expo supported react native that comes built into their latest SDK.For referencePackage.json:"react-native": "0.79.3","expo": "^53.0.11","react-native-purchases": "^8.9.5","react-native-purchases-ui": "^8.9.5", Any suggestions? Thank you.

dvrzanNew Member

UserID not visible in the Customer Center

The new Customer Center doesn’t seem to be showing the userID. In the previous version, the userID was visible in the Purchase History. However with the new version it’s nowhere to be found. I can confirm this on both debug and production builds (not sure if these are supposed to be different?).I’m looking at iOS platform and on latest SDK 5.28.1 version.I assumed this was removed on purpose in the new Customer Center so I was just about to add it to my app manually. But after seeing it existed in the demo from the June 2025 launch party, I am not sure if there’s something I have to do on my side to show the userID in the Customer Center? My user’s all have anonymous ids.This is how it looks like:

ahmad-marouf-9adc98New Member

purchases_flutter: ^8.10.1

With macOS Tahoe released today, I wanted to see how my app ran on it. But I ran into a compile error when using the RevenueCate Flutter package:Swift Compiler Error (Xcode): Protocol 'StoreKit2PurchaseIntentType' requires 'id' to be available in iOS 16.4 and newerbut I wanted to post my issue here to get the ball rolling on using RevenueCat with the new OS 26 versions.This error was within the StoreKit2PurchaseIntentListener.swift file.I am using this purchases_flutter: ^8.10.1

katie-29c272New Member

How do I edit a product in web billing?

I want to be able to change the trial period on a product, or the grace period, and I’m realizing none of this is editable in the RevenueCat dashboard. Does it have to be set when the product is created, and then I need to create new products every time I want to make a change? I ask because: We have a field in our DB that stores if a customer is annual or monthly (which are two products at the moment), and we are getting this info from the customer info in the Web SDK. The only place there we can identify the subscription duration is from the product name. But, if we need to change product names regularly to change things like trial period, we need to make code changes on our side every time. It’d be nice if we either could modify products, or if the Web SDK could return duration in the customer info.

ahmetozkanioNew Member

Dashboard & Tools

PaywallV2 Components Are Not Updating as Expected

While using RevenueCat’s PaywallView (PaywallV2), I’ve noticed that some UI customizations do not reflect on the live preview or actual device.For example: Changes to a text component (e.g., color, content) don’t persist or appear on screen. Similar issues occur with other component edits — it’s as if certain elements are locked or cached Any insights would be appreciated!

joshsNew Member

Replacing the skeleton loading state in Paywalls V2

Hi - I’m working on adding Paywalls (V2) to our iOS app, and I sometimes run into a built in skeleton loading screen. The skeleton doesn’t match the app’s design, so I’d love to hide it, or ideally be able to observe the loading state of the paywall in some way and display custom UI until it’s ready.I noticed this prior post asking a similar question:In my case, the paywall is being shown after offerings have synced. (It doesn’t always appear, but it does frequently enough I’d like to handle the loading state a little differently.)I’m using PaywallViewController, via “custom” display logic. (I’m using the initializer that takes an offering identifier, and presenting the view controller manually.)Any chance anyone can provide guidance about how to suppress the UI / observe when the paywall is ready to go?

william-jamesNew Member

aywallViewControllerDelegate Not Triggering When Using PaywallViewController(offering:) – SDK 5.22.2

I'm running into an issue when using the PaywallViewControllerDelegate with the RevenueCat iOS SDK version 5.22.2.I’m presenting the paywall manually using the following code:extension AppPaywallBuilder { func build() -> UIViewController { let viewController = PaywallViewController(offering: subscriptionManager.offering) viewController.delegate = self viewController.modalPresentationStyle = .fullScreen return viewController }}extension AppPaywallBuilder: PaywallViewControllerDelegate { func paywallViewController(_ controller: PaywallViewController, didStartPurchaseWith package: Package) { print("aaaa") } func paywallViewController(_ controller: PaywallViewController, didFinishPurchasingWith customerInfo: CustomerInfo) { print("aaaa") } func paywallViewController(_ controller: PaywallViewController, didFinishRestoringWith customerInfo: CustomerInfo) { prin

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