Home
- - Knowledge base
  - Welcome Guide
  - About the Community3
Docs
Changelog

Create new post
Login

Start exploring

Find your answer

SDKs

Get help with your SDK implementation

Dashboards & Tools

Get help with charts, customer timelines, and anything related to the dashboard

Third party integrations

Get help with webhooks, third-party integrations, and attribution providers

General Questions

Find answers to general questions that don't fit other categories

Should I post here or contact RevenueCat Support?

Building apps can be tough, but we're here to help where we can!Our community is designed to be a place to discover and engage with other developers r...

Forum|Forum|5 years ago

42450

Why are offerings or products empty?

Check out our new and improved walkthrough guide! If you're still testing in sandbox, it's most likely a configuration issue that's preventing the pr...

Forum|Forum|4 years ago

1194040

About data discrepancies

It’s a common issue that comes up on every single analytics platform - in one system you have 3105 active trials, on another, 5046. What’s the deal?Th...

Forum|Forum|4 years ago

37130

Get started in the community

6,279 Posts
16,459 Replies
9,121 Members

Recently active
Questions

T

tom-a0717aNew Member

SDKs

Error 23: There is an issue with your configuration (no reason)

Hi, I’m getting error 23 but there is no specific reason. Already double checked the troubleshooting guide for iOS and no result. Can you please advise?

mehedi-hasan-4d1ac0New Member

SDKs

RevenueCat getCustomerInfo taking ~6 seconds on fresh install, but less than or equal 1 second shortly after — why?

I'm calling Purchases.shared.getCustomerInfo from my intro screen / AppDelegate on a fresh install to check if the user is premium before routing them to the correct screen. On fresh install, this call takes approximately 6 seconds to return. However

richface-34cbd7New Member

SDKs

App crasing after Revenuecat implemntation on Android app

Hello,After integrating the RevenueCat library into my Android app, the application started crashing on launch.Below is the stack trace:Exception java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.android.internal.os.Ru

IhorYNew Member

The default message configured through the Retention Message API is not displayed to users

Hello,I have a problem with the Retention Message API. The default message is not displayed to users when they try to cancel their subscription in the device's Settings app.The request to use this API was approved by Apple for our account. After conf

inout-4dd00cMember

Can't change primary metric in Experiments report in Edit mode

Hi, we’re running an experiment and later realized that we’ve set the wrong primary metric. So I tried editing it, but got his message when I clicked “Save Changes”. I didn’t change anything related to variants, but this error keeps showing up. How d

inout-4dd00cMember

Experiment results not showing in report?

Hi, we’ve encountered an issue where nothing shows up in the Experiment report, as attached below, even though (1) it’s been 2 days since we started the experiment, and (2) we do see that new customers are properly assigned to each respective variant

martina-3ca15aNew Member

SDKs

RevenueCat Web Billing PayPal integration

Hi!7 months ago you posted here that Paypal will be available as payment method in RevenueCat Web Billing. Do you have an updated timeline for this?

inout-4dd00cMember

Why does my experiment NOT override live targeting?

Hi, we both have a Live Targeting and a running Experiment at the same time. So the expected behavior would be the Experiment to override Live Targeting, since we’ve set the audience of both the Experiment and Targeting as all new users. However, we

414

1 day ago

E

emreyildirimNew Member

SDKs

Deeplink to RevenueCat IOS App

Hello,When users send me support e-mails, RCID is also included in the e-mail - so that i can check users status. Is there any way to deeplink to check users details in revenucat app? To elaborate, is it possible to use like revenuecat://projects/{id

penguinlabNew Member

There are inconsistencies in the webhooks documentation.

Inconsistencies in Webhooks documentationThere appear to be several discrepancies between the descriptions in the following two documentation pages:Webhooks > Event Types and Fields Webhooks > Sample EventsThe following JSON fields listed in th

tom-a0717aNew Member

Error 23: There is an issue with your configuration (no reason)

Hi, I’m getting error 23 but there is no specific reason. Already double checked the troubleshooting guide for iOS and no result. Can you please advise?

mehedi-hasan-4d1ac0New Member

SDKs

RevenueCat getCustomerInfo taking ~6 seconds on fresh install, but less than or equal 1 second shortly after — why?

I'm calling Purchases.shared.getCustomerInfo from my intro screen / AppDelegate on a fresh install to check if the user is premium before routing them to the correct screen. On fresh install, this call takes approximately 6 seconds to return. However

richface-34cbd7New Member

SDKs

App crasing after Revenuecat implemntation on Android app

Hello,After integrating the RevenueCat library into my Android app, the application started crashing on launch.Below is the stack trace:Exception java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.android.internal.os.Ru

IhorYNew Member

The default message configured through the Retention Message API is not displayed to users

Hello,I have a problem with the Retention Message API. The default message is not displayed to users when they try to cancel their subscription in the device's Settings app.The request to use this API was approved by Apple for our account. After conf

inout-4dd00cMember

Can't change primary metric in Experiments report in Edit mode

Hi, we’re running an experiment and later realized that we’ve set the wrong primary metric. So I tried editing it, but got his message when I clicked “Save Changes”. I didn’t change anything related to variants, but this error keeps showing up. How d

martina-3ca15aNew Member

SDKs

RevenueCat Web Billing PayPal integration

Hi!7 months ago you posted here that Paypal will be available as payment method in RevenueCat Web Billing. Do you have an updated timeline for this?

inout-4dd00cMember

Why does my experiment NOT override live targeting?

Hi, we both have a Live Targeting and a running Experiment at the same time. So the expected behavior would be the Experiment to override Live Targeting, since we’ve set the audience of both the Experiment and Targeting as all new users. However, we

414

1 day ago

H

harsh-bansal-e93246New Member

SDKs

Can the RevenueCat-hosted paywall (RevenueCatUI) detect when a user dismisses the native StoreKit purchase sheet?

I'm using RevenueCatUI.presentPaywall() (Flutter, purchases_flutter 9.x) to show a hosted paywall. I want to show a "last chance" discounted offering the moment a user cancels — specifically when they open the native StoreKit purchase/confirmation sh

211

4 days ago

A

AlanWordboxNew Member

SDKs

Unity change language of paywall?

It’s possible to change the language of the paywall? The user can select an specific language so its strange the the entire app is one one language and the paywall in another, I saw that there’s iOS and Android implementations for this but I have not

112

4 days ago

X

xxxRichardxxxNew Member

Dashboard & Tools

Experiment enrollment has offering_id: null and variant offering is not served

Hi RevenueCat team,We are seeing what looks like the same offering_id: null experiment issue reported here, but our setup does not use live targeting rules or placements:https://community.revenuecat.com/dashboard-tools-52/why-does-my-experiment-not-o

111