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Should I post here or contact RevenueCat Support?

Building apps can be tough, but we're here to help where we can!Our community is designed to be a place to discover and engage with other developers r...

Forum|Forum|5 years ago

42800

Why are offerings or products empty?

Check out our new and improved walkthrough guide! If you're still testing in sandbox, it's most likely a configuration issue that's preventing the pr...

Forum|Forum|4 years ago

1195940

About data discrepancies

It’s a common issue that comes up on every single analytics platform - in one system you have 3105 active trials, on another, 5046. What’s the deal?Th...

Forum|Forum|5 years ago

37310

Get started in the community

6,292 Posts
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9,144 Members

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Questions

C

chris-kasdn2137Member

SDKs

Guidance on fullscreen web paywalls.

I can’t find any hints in the documentation about how to achieve a successful fullscreen paywall with the purchases-js sdk. In particular, I run into issues withfullscreen / inset issue on iOS safari keyboard avoidance issues on iOS safari height/spa

584

41 minutes ago

A

asakirullahActive Member

Third-Party Integrations

Firestore RevenueCat Purchases Handler extension throws error for anonymous ($RCAnonymousID) users

We're using the firestore-revenuecat-purchases-handler Firebase Extension, and we occasionally (not every time) see an error in Cloud Functions logs when a webhook event fires for a user who hasn't logged in yet (still on their RevenueCat anonymous I

peyplaiNew Member

Third-Party Integrations

v2 /products returns subscription.duration: null for a fully-configured App Store subscription (pre-purchase)

My App Store auto-renewable subscriptions are fully configured in App Store Connect (a monthly and a yearly), and RevenueCat *sandbox environment* clearly has them. The dashboard shows the correct products and "Billing Plan: Upfront" on the yearly. B

534

3 days ago

T

timur-3c8ac5New Member

SDKs

Exit Offer for KMP

Hi RevenueCat team,We’re currently using RevenueCat Paywalls in a Kotlin Multiplatform app and noticed that automatic Exit Offer paywalls are still not supported in the KMP presentation layer.Do you have any updates on whether Exit Offer support for

florindNew Member

Paywalls V2 icon assets return 403 (S3 AccessDenied) from icons.pawwalls.com — floods error monitoring for all users

Our Paywalls V2 paywall uses three icon components (checkmark, X, and lock). On every paywall render, the SDK tries to download them and gets HTTP 403 — for essentially every user, on every app version. The paywall itself works (icons presumably fall

435

3 days ago

A

AlanWordboxNew Member

SDKs

Unity change language of paywall?

It’s possible to change the language of the paywall? The user can select an specific language so its strange the the entire app is one one language and the paywall in another, I saw that there’s iOS and Android implementations for this but I have not

6510

3 days ago

swrobelNew Member

General Questions

Changelog Atom Feed broken links

The Atom feed available from https://www.revenuecat.com/changelog has broken links. For example, the latest Changelog entry shows up in the feed like so:<entry> <title>Better lifecycle emails for web billing failures</title> <l

151

4 days ago

S

saif-550aedNew Member

Dashboard & Tools

Can't see the recent added packages in paywall?

I use AI editor primarly for paywalls, and i already had this active paywall which contained monthly and yearly plan for individual plan type and i added new packages in the offering for family plan type which are also monthly and yearly but the AI e

272

5 days ago

S

siaNew Member

Third-Party Integrations

Google Play Review Refund API

Google Play recently sent an email announcing the new Review Refund API:“We are excited to share that the Review Refund API is now available to help you take an active role in managing chargebacks. This optional API enables you to share key transacti

senaiNew Member

Feature request: system instructions for Rico to remember app context

This is a feature request for Rico.When a user starts a new chat, they often have to repeat the same app details, such as: What the app does Whether it is premium / subscription / freemium / hard paywall When it launched Basic business info lik

chris-kasdn2137Member

SDKs

Guidance on fullscreen web paywalls.

I can’t find any hints in the documentation about how to achieve a successful fullscreen paywall with the purchases-js sdk. In particular, I run into issues withfullscreen / inset issue on iOS safari keyboard avoidance issues on iOS safari height/spa

584

41 minutes ago

A

asakirullahActive Member

Third-Party Integrations

Firestore RevenueCat Purchases Handler extension throws error for anonymous ($RCAnonymousID) users

We're using the firestore-revenuecat-purchases-handler Firebase Extension, and we occasionally (not every time) see an error in Cloud Functions logs when a webhook event fires for a user who hasn't logged in yet (still on their RevenueCat anonymous I

saif-550aedNew Member

Dashboard & Tools

Can't see the recent added packages in paywall?

I use AI editor primarly for paywalls, and i already had this active paywall which contained monthly and yearly plan for individual plan type and i added new packages in the offering for family plan type which are also monthly and yearly but the AI e

272

5 days ago

S

siaNew Member

Third-Party Integrations

Google Play Review Refund API

Google Play recently sent an email announcing the new Review Refund API:“We are excited to share that the Review Refund API is now available to help you take an active role in managing chargebacks. This optional API enables you to share key transacti

594

6 days ago

K

kjkunaljadhavNew Member

SDKs

Revenue SDK is showing subscription duration as null.

Hi,This is with reference to a post i read: My app is not published on play store yet. I wanted to create subscription, and wanted my testflight users to be able to test them. I created 2 subscriptions under subscriptions and they are in the state “

464

7 days ago

D

darya-abdullahzadeh-62e4f3New Member

General Questions

How can I manually cancel an auto-renewable subscription while testing in the iOS sandbox?

I’m testing subscriptions with RevenueCat. I want to simulate a user canceling their subscription and verify that RevenueCat updates the entitlement correctly. I’m using TestFlight. I can’t find the subscription under Settings → Subscriptions or the

IhorYNew Member

The default message configured through the Retention Message API is not displayed to users

Hello,I have a problem with the Retention Message API. The default message is not displayed to users when they try to cancel their subscription in the device's Settings app.The request to use this API was approved by Apple for our account. After conf

webcoderNew Member

Feature Request: Runtime visibility control for individual Paywall tabs

Hi RevenueCat team,We're using the Paywall Builder's Tabs component to present different subscription plans (e.g. PRO and PLUS), where each tab contains its own complete set of content (carousel, package stack, features, etc.).We've noticed that whil

273

12 days ago

M

mehedi-hasan-4d1ac0New Member

SDKs

RevenueCat getCustomerInfo taking ~6 seconds on fresh install, but less than or equal 1 second shortly after — why?

I'm calling Purchases.shared.getCustomerInfo from my intro screen / AppDelegate on a fresh install to check if the user is premium before routing them to the correct screen. On fresh install, this call takes approximately 6 seconds to return. However

tom-a0717aNew Member

Error 23: There is an issue with your configuration (no reason)

Hi, I’m getting error 23 but there is no specific reason. Already double checked the troubleshooting guide for iOS and no result. Can you please advise?

445

12 days ago