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Find answers to general questions that don't fit other categories

Should I post here or contact RevenueCat Support?

Building apps can be tough, but we're here to help where we can!Our community is designed to be a place to discover and engage with other developers r...

Forum|Forum|4 years ago

41690

Why are offerings or products empty?

Check out our new and improved walkthrough guide! If you're still testing in sandbox, it's most likely a configuration issue that's preventing the pr...

Forum|Forum|4 years ago

1187330

About data discrepancies

It’s a common issue that comes up on every single analytics platform - in one system you have 3105 active trials, on another, 5046. What’s the deal?Th...

Forum|Forum|4 years ago

36720

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Questions

tobysola1Dedicated Member

Third-Party Integrations

Update on timestamps to Customer.io?

Hi, Any update on changing the timestamps you’re sending to Customer.io via the direct integration from ISO to Epoch? I asked in this post before: Customer.io doesn’t run on ISO, they use Epoch. As it stands, this integration isn’t very useful (the m

2175

3 hours ago

H

HealthyLucasNew Member

Dashboard & Tools

Tabs height set to Fill does not work

A title says, when trying to set height: Fill on Tabs component, it does not work. Seems like it’s not growing as expected. This bug is present on Tab component only, Stack works properly.

gsx5New Member

Feature request - Virtual Currency

I’d love to see more flexible credit distribution for subscriptions, especially for cases where the billing period and the credit refresh period are not the same. A common example would be an annual plan where the user pays once per year, but their i

cbhNew Member

Web Billing config linked to live Stripe account — only rcb_sb_ key visible, no production rcb_ key

Hello,My Web Billing app config ("HOURRAIL App") is connected to a live Stripe account (verified in Account Settings, Mode: Live).Real transactions are going through with a “Web purchase link”.However, the config only shows a sandbox key (rcb_sb_...)

191

1 day ago

S

starsnetNew Member

Third-Party Integrations

In the Android sandbox environment, there is a delay in the CANCELLATION callback; the callback is only received after the subscription expires.

In the Android sandbox environment, the CANCELLATION callback is delayed until the subscription expires. However, in iOS, the CANCELLATION callback works without issue and is invoked after automatic renewal (subscription) is canceled.

293

1 day ago

N

nhan-doanNew Member

Third-Party Integrations

Stripe test clock and RevenueCat subscription (Entitlement)

I’m using Stripe with RC.And I use Stripe Test Clock to simulate ending subscription.It works fine with Stripe webhook, our system (BE) store the correct response from the Stripe webhook. But the mobile using RC’s entitlement and the subscription sti

383

2 days ago

A

alexandr_cizekNew Member

Tips & Discussion

Is a referral system that unlocks discounted IAP offerings (not direct premium access) allowed under App Store Guidelines?

I am building an iOS app using: SwiftUI Firebase backend RevenueCat Apple In-App Purchases The goal of the referral system is:“Invite a friend, they get 50% off a premium lifetime purchase, and once they successfully purchase, you also get acce

amir-2735d8New Member

General Questions

Monthly subscription with 12-month commitment

Hey everyone,I came across this previous discussion about Apple’s new “monthly subscriptions with a 12-month commitment” feature:https://community.revenuecat.com/sdks-51/monthly-subscriptions-with-a-12-month-commitment-7629?tid=7629&fid=51Since t

adib-zainiMember

What is the format for app_user_id?

Hello RC team,I have a question regarding the format for App User ID. From my understanding, the default app user id is prefixed with $RCAnonymousID However, on from my webhook log, I am seeing this value where the id is base64. This makes my backend

jvpNew Member

Dismissing paywall after restore purchases

I have 2 non-consumable entitlements for my app. In the paywall, I include a “restore purchases” button. I present the paywall with RevenuCatUI.presentPaywall(). When a user taps the “restore purchases” button, the paywall is not dismissed and no up

HealthyLucasNew Member

Dashboard & Tools

Tabs height set to Fill does not work

A title says, when trying to set height: Fill on Tabs component, it does not work. Seems like it’s not growing as expected. This bug is present on Tab component only, Stack works properly.

gsx5New Member

Feature request - Virtual Currency

I’d love to see more flexible credit distribution for subscriptions, especially for cases where the billing period and the credit refresh period are not the same. A common example would be an annual plan where the user pays once per year, but their i

cbhNew Member

Web Billing config linked to live Stripe account — only rcb_sb_ key visible, no production rcb_ key

Hello,My Web Billing app config ("HOURRAIL App") is connected to a live Stripe account (verified in Account Settings, Mode: Live).Real transactions are going through with a “Web purchase link”.However, the config only shows a sandbox key (rcb_sb_...)

191

1 day ago

S

starsnetNew Member

Third-Party Integrations

In the Android sandbox environment, there is a delay in the CANCELLATION callback; the callback is only received after the subscription expires.

In the Android sandbox environment, the CANCELLATION callback is delayed until the subscription expires. However, in iOS, the CANCELLATION callback works without issue and is invoked after automatic renewal (subscription) is canceled.

293

1 day ago

N

nhan-doanNew Member

Third-Party Integrations

Stripe test clock and RevenueCat subscription (Entitlement)

I’m using Stripe with RC.And I use Stripe Test Clock to simulate ending subscription.It works fine with Stripe webhook, our system (BE) store the correct response from the Stripe webhook. But the mobile using RC’s entitlement and the subscription sti

383

2 days ago

A

alexandr_cizekNew Member

Tips & Discussion

Is a referral system that unlocks discounted IAP offerings (not direct premium access) allowed under App Store Guidelines?

I am building an iOS app using: SwiftUI Firebase backend RevenueCat Apple In-App Purchases The goal of the referral system is:“Invite a friend, they get 50% off a premium lifetime purchase, and once they successfully purchase, you also get acce

amir-2735d8New Member

General Questions

Monthly subscription with 12-month commitment

Hey everyone,I came across this previous discussion about Apple’s new “monthly subscriptions with a 12-month commitment” feature:https://community.revenuecat.com/sdks-51/monthly-subscriptions-with-a-12-month-commitment-7629?tid=7629&fid=51Since t

adib-zainiMember

What is the format for app_user_id?

Hello RC team,I have a question regarding the format for App User ID. From my understanding, the default app user id is prefixed with $RCAnonymousID However, on from my webhook log, I am seeing this value where the id is base64. This makes my backend

jvpNew Member

Dismissing paywall after restore purchases

I have 2 non-consumable entitlements for my app. In the paywall, I include a “restore purchases” button. I present the paywall with RevenuCatUI.presentPaywall(). When a user taps the “restore purchases” button, the paywall is not dismissed and no up

ole_berlinHelper

High Refund Rate: It looks like customers cannot cancel trials correctly

We run an app with a yearly and monthly subscription. We have a great initial conversion rate, but a very high refund rate (10th-20th percentile). People are in general very happy about the product and we have 4.9 stars on the App Store. We are iOS e

532

4 days ago