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2,874 Posts
7,956 Replies
4,204 Members

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Questions

matthew-pHelper

SDKs

vic-a563d7Dedicated Member

General Questions

Understanding firebase intergration events

I have installed the firebase extension and setup both the customers and events collections. Using the sandbox testing guide, I have made a purchase that seems to renew every 5 minutes until it stops after 6 renewals or so. The first event is INITIAL_PURCHASE then a few RENEWALs, but at the end I get 2 events at the same time one for EXPIRATION and one for CANCELLATION both with reason BILLING_ERROR.What is the difference between these 2 and why would they come same time?I was just expecting one. Is this tied to how the test user is setup?Mainly, which event tells me to remove the extra paid features for the user?According to the docs, sounds like EXPIRATION is the only one to remove user functionality and not CANCELLATION? Would CANCELLATION ever come alone with nothing after?

2 hours ago

SynapseInNew Member

General Questions

Issue: Unable to View Downgraded iOS Subscription Plan in React Native

I'm encountering an issue in my React Native app when attempting to downgrade or modify iOS in-app subscription plans. The upgrade process works seamlessly, reflecting changes accurately in the RevenueCat dashboard and customer history. However, when downgrading a plan, although the RevenueCat dashboard captures the change in customer history, the latest downgraded plan doesn't appear in customer information or the RevenueCat sandbox history.

6 hours ago

Carl ReiserNew Member

SDKs

Testflight clicking subscriptions or IAPs has long delay

Why is clicking a subscription or IAP so slow on iOS. When I click on a subscription, it can take up to 20 seconds to even show the pop up modal to purchase the subscription. I am testing this on testflight and am wondering if there is a way to make this delay quick? The IAPs and subscription purchases eventually go through, just unacceptably slow. Is this due to Apples test flight servers being slow or something else? Will we see increased performance when we deploy a production build? For context, I am using `purchaseProduct` to buy both IAPs and subs.Thanks

13 hours ago

omar-nawaz-d1283dNew Member

General Questions

In app purchase is slow

The response time during in-app purchase is very slow. Everytime I try to make a test purchase and click on a package, it take a 4-6 seconds for the bottom sheet to show up, where I can make the purchase. similarly, after the purchase, there is a several seconds ( 5-6 seconds) wait period to get the acknowledgement that the purchase is successful. This is a poor experience for the user. Do others experience the same response time? Is there anything I can to improve the response time? Thanks in advance for your help.

20 hours ago

kadirNew Member

SDKs

Tracking Subscription Purchases using Revenucat in iOS App

I am currently facing an issue with tracking subscription purchases in my iOS application using Revenucat. While I can successfully track in-app purchases, subscription purchases seem to elude the tracking mechanism. I have meticulously reviewed the relevant code and event tracking settings, but the issue persists.Has anyone encountered a similar problem before or can offer suggestions on how to correctly configure subscription purchase tracking? I would greatly appreciate any insights or assistance.

22 hours ago

HugoNew Member

Dashboard & Tools

Revenuecat attribution info by keyword

Hey Guys!Anyone knows if its possible to see apple search ads attribution information by keyword? I can see information by campaign and ad group but don’t see it by keyword.Having this information by keyword is extremely important for us to optimize, so if it’s not possible, I need to find another attribution platform.Looking forward to have some thoughts and feedback

1 day ago

ahmad-4cd8c2Member

SDKs

My app crashes for some users because of Revenuecat SDK

This is the Crash Report I got from the Play Console: Typejava.lang.OutOfMemoryErrorException java.lang.OutOfMemoryError: pthread_create (1040KB stack) failed: Try again at java.lang.Thread.nativeCreate at java.lang.Thread.start (Thread.java:976) at java.util.concurrent.ThreadPoolExecutor.addWorker (ThreadPoolExecutor.java:954) at java.util.concurrent.ThreadPoolExecutor.ensurePrestart (ThreadPoolExecutor.java:1610) at java.util.concurrent.ScheduledThreadPoolExecutor.delayedExecute (ScheduledThreadPoolExecutor.java:351) at java.util.concurrent.ScheduledThreadPoolExecutor.schedule (ScheduledThreadPoolExecutor.java:569) at java.util.concurrent.ScheduledThreadPoolExecutor.submit (ScheduledThreadPoolExecutor.java:722) at java.util.concurrent.Executors$DelegatedExecutorService.submit (Executors.java:705) at com.revenuecat.purchases.common.Dispatcher.enqueue (Dispatcher.kt:69) at com.revenuecat.purchases.paywalls.events.PaywallEventsManager.enqueue (PaywallEventsManager.kt:89) at

1 day ago

lance-samariaHelper

General Questions

Is RevenueCat aware of purchases/updates made using the in-App-Purchase API?

1 hour ago

SynapseInNew Member

General Questions

Issue: Unable to View Downgraded iOS Subscription Plan in React Native

6 hours ago

Carl ReiserNew Member

SDKs

Testflight clicking subscriptions or IAPs has long delay

13 hours ago

omar-nawaz-d1283dNew Member

General Questions

In app purchase is slow

20 hours ago

kadirNew Member

SDKs

Tracking Subscription Purchases using Revenucat in iOS App

22 hours ago

HugoNew Member

Dashboard & Tools

Revenuecat attribution info by keyword

1 day ago

ahmad-4cd8c2Member

SDKs

My app crashes for some users because of Revenuecat SDK

1 day ago

Saeed BasweidanNew Member

Third-Party Integrations

Unable to test Webhooks

Hi there,I was testing webhooks for an endpoint, which I created on my server. But when I am testing the Webhooks. I get this message - "It wasn't possible to connect, are you sure the URL is correct?"also my function return timeout Please, advice what should I do to diagnose this error. Thanks

1 day ago

George BrandesNew Member

General Questions

Paywall swiftui monthly calculations

The conversion from a weekly price to a price/month is wrong. If the weekly price is $0.99 then the monthly price is $4.29 and not $3.96.A month is 4.333 weeks and not 4.

1 day ago

MarcioNew Member

SDKs

Select Paywall iOS

Hi!I have 2 paywalls configured - one with subscriptions and one with consumables. Is it possible to select which paywall to present using RevenueCatUI? Or the "default" one will always be presented?I would like to use them both (not in an experiment) - in different parts of the app. Thanks!

1 day ago

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