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Get help with anything related to RevenueCat.

  • 1,965 Posts
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1966 Posts
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steven-1f4db5New Member
asked in General Questions
API Call to Retrieve Specific Event Details by Event ID?

Hi RevenueCat Community,I have a question regarding event data retrieval via the API.We know that when RevenueCat sends webhook notifications, each event payload includes a unique id for that specific event instance (e.g., INITIAL_PURCHASE, RENEWAL, etc.).My question is: Is there a way to use this unique event ID to directly query the RevenueCat API and retrieve the detailed data for that specific past event at a later time?For example, if I have an event ID like "evt_xxxxxxxxxxxxxx", is there an API endpoint similar to GET /events/{event_id} where I can fetch the details of this single event?I understand we can get a list of events associated with a customer through the /subscribers/{app_user_id} endpoint, and that webhooks provide event details at the time of occurrence. However, I'm specifically interested in whether it's possible to look up a single event's data using only its unique event ID after it has already been processed by our webhook system.Any clarification or guidance on

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GabrielNew Member
asked in General Questions
Lifetime products with Experiments and Paywall

Hi, I'm struggling to handle lifetime products with experiments and paywall v2.I have a flutter app that has some free and paid items. All paid items are lifetime/non consumable and each one unlock a different entitlement related only to that item. Let's say I have 2 offerings for each item to do some A/B testing. 1: The only way that I thought of using this 2 offerings for each different item is putting in the metadata the entitlement identifier for the offering and a boolean to say which one is the one active. Is that the only way to do it? As only one offering can be marked as default/current I couldn't see other way. Besides that I couldn't get offerings by its entitlement using the api in Flutter. 2: Now, let's say that I want to run Experiments for each item with this 2 offerings in the experiment. Will I get many offerings that are "current", each one with a different entitlement on the metadata? Or will I get only one as current? Having trouble figuring out this. Thanks for the

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awareai-devNew Member
asked in General Questions
App Store Rejection - Subscription Info Missing from Binary

Has anyone else’s app been rejected because: Apps offering auto-renewable subscriptions must include all of the following required information in the binary: - Title of auto-renewing subscription (this may be the same as the in-app purchase product name)- Length of subscription- Price of subscription, and price per unit if appropriate- Functional links to the privacy policy and Terms of Use (EULA)Our app admittedly doesn’t include links to our PP nor our EULA but thats a separate issue. I’m worried that we are getting rejected because we are using the React Native Paywall UI package to pull our paywall from RevenueCat to display it which probably means the things apple is rejecting our app for are not included in the binary.

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chris_perriam
RevenueCat Staff
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DevTecNew Member
asked in General Questions
Safely Enabling External Payment Links for U.S. Users in My App

Hello,I have a custom paywall and I would like to programmatically open a web browser from my app to direct users to the revenue cat external checkout page. Given the recent changes allowing external payments for U.S. users, I want to confirm the safest way to implement this.What is the recommended approach to determine whether I can open an external payment link—particularly to ensure compliance with Apple’s guidelines and avoid any risk of App Store rejection?Thank you for your help.Best regards

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guilherme
RevenueCat Staff
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YoucefDev47New Member
asked in General Questions
How to dynamically show a free trial text on the Paywall in React Native ?

Hello,On the Paywall is there a way to dynamically show the free trial text according to whether the customer is subscribing for the first time or has already subscribed before ?

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chris_perriam
RevenueCat Staff
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skytakerNew Member
asked in General Questions
Error listing Revenuecat offers Flutterflow Google Play

I'm using Flutterflow with native integration. I've made all the necessary settings. My app is from Google and is in closed testing, all the subscriptions are configured correctly. I've already redone the project, recreated the products and the error is still the same.  

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nikunj-agrawal-flutterNew Member
asked in General Questions
How to Delete Subscription in App store connect

How can i delete an ongoing subscription from app store if I no longer want to have it , i want my app to be free 

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Ian KnappNew Member
asked in General Questions
Unpausing a Google Play Subscription (Webhook Question)

I have a webhook set up and working. A user recently paused their subscription, and we received the relevant SUBSCRIPTION_PAUSED event through, which includes the date the subscription will auto-resume.But now the user says they have unpaused the subscription. We have not received any new event though, so from our end, in our customer database, their subscription status is still paused, meaning they are unable to use our app properly.Should we be receiving an event through when they unpause a subscription? And if so, what event type is it? I can’t find anything in the docs, so how are we meant to handle this situation?Thanks,Ian

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soscuisineHelper
asked in General Questions
Missing discounts on iPhone but not on emulator

Hi,We encounter a problem when integrating RevenueCat with promotional offers on iOS. We’re using the same App User ID on all device, but we get different results on iOS emulator, on an iPhone plugged on a Mac and on an iPhone with Testflight. We were able to integrate “Developer Determined Offer” on Android with no issues.On the iOS emulator, when we use the RC function Purchases.getProducts, we correctly see the promotional offer full_access_fidelity in the returning JSON:{  "currencyCode":"USD",  "discounts":[   {     "cycles":12,     "identifier":"full_access_fidelity",     "period":"P1M",     "periodNumberOfUnits":1,     "periodUnit":"MONTH",     "price":2.9,     "priceString":"2.90 $"   }  ],  "identifier":"sfw_full",  "introPrice":{   "cycles":1,   "period":"P1W",   "periodNumberOfUnits":1,   "periodUnit":"WEEK",   "price":0,   "priceString":"0.00 $"  },  "price":29,  "priceString":"29.00 $",  "productCategory":"SUBSCRIPTION",  "productType":"NON_CONSUMABLE",  "subscriptionPerio

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RgrgNew Member
asked in General Questions
Web Billing Invoices

Hi RevenueCat team and community,I’ve recently integrated RevenueCat Web Billing into my project. It’s a fantastic product—thank you! It allowed me to eliminate a lot of legacy billing code. However, I’ve run into a critical issue: the automatically generated invoices aren’t compliant with German regulations and don’t even include my company’s address.For the German market, invoices must include: Full company name and address VAT breakdown (net amount, VAT rate, VAT amount, gross amount) EU VAT ID in the footer (or equivalent) Could you please help me with the following: Invoice customization: Can I customize the invoice template, or at least enable Stripe Invoicing to generate fully compliant invoices? Invoice retrieval: Where can I access the generated invoices for archiving and submission to the tax authorities? Customer name capture: Is there a way to collect the customer’s name during checkout so it appears under “Issued to”? Thanks in advance for your assistance!Best rega

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jeffrey_bunn
RevenueCat Staff
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emmanuil-novakovychNew Member
asked in General Questions
Handling Anonymous Promo Code Subscriptions with RevenueCat: Associating Webhooks with Logged-In Users in Flutter

Hi! I have a Flutter app using RevenueCat for subscriptions.When a user activates a promo code via the App Store (outside the app), RevenueCat sends a webhook with an anonymous app_user_id (e.g., RCAnonymousID:abc123).The problem is that my backend expects a known user_id to associate the subscription with a user. Since the user hasn’t logged in yet, there’s no way to identify them based on this anonymous ID, and the webhook ends up being ignored.Later, when the user logs in to the app, I call:await Purchases.logIn(customUserId); But by that time, the webhook has already been processed (or missed), and there’s no connection between the anonymous ID and the logged-in user. What I want: To be able to process the first webhook, even if the subscription was activated anonymously (via promo code). My questions: What is the correct way to associate an anonymous RevenueCat ID with a custom user ID? How can I reliably process the first webhook and link it to the right user? Is there a way

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hussain
RevenueCat Staff
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hammad-nasirNew Member
asked in General Questions
[FLUTTER] Live Paywall not showing variable values

Variables like ‘{{ product.offer_period_in_days }}’ & ‘{{ product.offer_price_per_month }}/month’ are showing the values in the Editor but not upon being loaded in the app.

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imran-khanNew Member
asked in General Questions
Unable to Read Discounted Price from Promotional Offer on Paywall

We've configured our subscription in App Store Connect with the following setup: Introductory Offer: 2-week free trial Promotional Offer (Offer Code): 20% discount for the first year While the paywall correctly reflects the free trial via RevenueCat, we're unable to read or display the discounted price from the promotional offer using any of the available variables or fields in the paywall.Is there a way to retrieve or display the discounted price from the offer code directly in the paywall? Or does RevenueCat currently not support surfacing this data?Any guidance would be appreciated.

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syed-bilal-shah-5be249
syed-bilal-shah-5be249New Member
asked in General Questions
REVENUECAT MY PROJECT APP

what is revnew cat appplease guide me THANKS 

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syed-bilal-shah-5be249
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redain-28c3e6New Member
asked in General Questions
Type error when Setting a customer's attributes.

export const setAttributes = async(  req: Request,  res: Response,  next: NextFunction) => {  try {  const {customer_id} = req.params;  const attributeUrl = `https://api.revenuecat.com/v2/projects/${project_id}/customers/${customer_id}/attributes`;  const url = new URL(attributeUrl);  const attributes = [    {      name: "jhon"    }  ];  const response = await fetch(url.toString(), {    method: "POST",    headers: {      Authorization: `Bearer ${process.env.REVENUE_CAT_API_KEY}`,      "Content-Type": "application/json",    },    body: JSON.stringify(attributes),  });  if (!response.ok) {    const errorData = await response.json();    const status = response.status;    console.error(`Error from RevenueCat: ${status}`, errorData);    switch (status) {      case 401:        return res.status(401).json({ error: "Invalid API key" });      case 403:        return res.status(403).json({ error: "Access denied. Insufficient permissions" });      case 429:        const retryAfter = response.h

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spicypunkNew Member
asked in General Questions
Paywall still showing after purchasing

Hi RevenueCat fam,I’m testing my paywall with real device. My payment still shows up after my purchasing and even tho I use .presentPaywallIfNeeded( function which should automatically check if I’ve paid. .presentPaywallIfNeeded(requiredEntitlementIdentifier: "pro",purchaseCompleted: { customerInfo inprint("Purchase completed: \(customerInfo.entitlements)")},restoreCompleted: { customerInfo in// Paywall will be dismissed automatically if "pro" is now active.print("Purchases restored: \(customerInfo.entitlements)")}) Attached is what I saw after click purchase on paywall a 2nd timeAnd this is my LOG DEBUG: ℹ️ There are no requests currently running, starting request GET /v1/subscribers/$RCAnonymousID%3A65c82d3b6f4442e9996c0c824846953aDEBUG: ℹ️ API request started: GET '/v1/subscribers/$RCAnonymousID%3A65c82d3b6f4442e9996c0c824846953a'DEBUG: ℹ️ API request completed: GET '/v1/subscribers/$RCAnonymousID%3A65c82d3b6f4442e9996c0c824846953a' (304)DEBUG: 😻 CustomerInfo updated from network.D

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theappcrafterNew Member
asked in General Questions
Paddle Paywall Integration

I’m close to releasing a flutter app. I would like to handle payments using your paddle integration for web (and possibly show a button for mobile checkout because of the recent ruling against Apple). It seems that paywalls don’t support paddle and you can’t customize a paywall button to link to a url hosting paddle checkout.  I don’t think I have an option but to create my own implementation of a paywall on web that looks like the revenuecat paywall for mobile which seems like a lot of effort and is not ideal..Are there plans to add a native Paddle integration or at least allow customization of that buttons action with revenuecat paywalls?  

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joshua-mularella-21a83eNew Member
asked in General Questions
Change in subscription prices not reflected in recent renewals

This is more of an apple app store question as opposed to any issue with RevenueCat…I recently changed the annual subscription price for my iOS app from $4.99/year to $9.99/year. This change went into effect approximately 4-5 days ago. If I look in the app store, it shows the correct price. However, when I view my transactions in RevenueCat, all of my renewals continue to show $4.99. All new annual subscriptions come with a 30 day free trial so I won’t know what price they will be charged until the end of their trial. Can someone please explain to me why this is happening? Thanks!

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helloergou-a29218New Member
asked in General Questions
When submitting the receipt, I passed in the user ID but returned an anonymous ID

When submitting the receipt, I passed in the user ID but returned an anonymous ID，

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kaitlin
RevenueCat Staff
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fridrik-omarsson-cbac1aNew Member
asked in General Questions
Purchases.getProducts takes a long time to return the products

My react native application takes around 30s to return data from the Purchases.getProducts() function call. There has been no issues until now regarding this and we haven’t changed anything regarding initialization. I am using react-native-purchases@7.28.1 which should be stable according to documentation.

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guilherme
RevenueCat Staff
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KusaiNew Member
asked in General Questions
Error validating paywall issue

anyone has similar issues today? tested in both simulator and sandbox. I'm new to Revenucat. My question is: is this issue on my end or theirs? it seems paywall works fine for me yesterday,   

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RevenueCat Staff
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unaryopsNew Member
asked in General Questions
Switching apple users for testing Paywall

I’m trying to test the paywall in my app on a physical iPhone. The first time I tapped a subscription option, I was prompted to sign in with my Apple ID. After signing in, I received an error saying the user isn’t allowed to make in-app purchases in the sandbox environment. I later realized I needed to create a dedicated sandbox test user for this. I’ve since created the correct test users in App Store Connect. However, the issue I’m facing now is that the app seems to remember the original (non-sandbox) Apple ID I used, and I’m no longer prompted to log in when attempting a purchase. I’ve tried deleting and reinstalling the app, and signing out of iCloud on the device, but it still doesn’t trigger a login prompt when I tap the purchase button. Has anyone run into this? Is there a reliable way to reset or clear the previously cached Apple ID used for sandbox testing?

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joan-cardona
RevenueCat Staff
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RRNActive Member
asked in General Questions
It is very slow to buy an IAP product in Sandbox mode, iOS or Mac

The slow fetch product informations issue was resolved yesterday, but it is still very slow to buy an IAP in sandbox mode, my app was rejected because of this, since the reviewer failed to buy the IAP successfully. Please fix it ASAP!! It is very important to me!! Thanks.  

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guilherme
RevenueCat Staff
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leemhensonNew Member
asked in General Questions
Why does my non-renewing-purchase webhook get called when i buy a renewing subscription

Hi. I’m doing some development in the sandbox to add auto-renewing subscriptions to my app. I already have some consumable in-app purchases in production, and I have a webhook set up for “non-renewing purchase” to hear about those. I’ve noticed that when I use Xcode/StoreKit to test the purchase of my new auto-renewable subscription, the “non-renewing purchase” webhook is being called. Why is that?In Xcode StoreKit config I’ve checked that the subscription I’m purchasing in set up as an “auto-renewable subscription”. In RevenueCat the product is set up as a “subscription” (not a “not-renewing subscription”).Thanks

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fatih-304859New Member
asked in General Questions
Paywall and Offering dependency

Why can't I use an offering on more than one paywall? What's the reason for this?  

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