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Discussion and help from anything related to RevenueCat.

2813 Posts

T
techumbelyNew Member
asked in SDKs

Paywalls in Objective-c

I don’t know if paywalls do not work in objective-c or if I’m doing something wrong. Well it currently doesn’t work that way and crashes on initialisation:RCPaywallViewController *paywallController = [[RCPaywallViewController alloc] init];[self presentViewController:paywallController animated:YES completion:nil];

3
G
1 hour ago
Z
ZenthekNew Member
asked in SDKs

[Android] Paywals in Landscape are not displayed correctly

I’m using latest RC sdk in Android 7.2.7. , and I’m forcing my users to have portrait mode for the activity that contains my paywall, my surprise was that some users installed my app in a tablet and the view was in “landscape”, so the header (image is too big) and they can’t see the offers/scroll. tried to wrap the content under a Column and add `verticalScroll(rememberScrollState())` in compose, seems that “kinda” work, but you can see only one offer (seems that the RC Paywal it does not consider nested scrolling)also I tried for now using the footer only for lansdscape/Compat window size,  but kinda the same, the button is not visible and the “restore” button is not visible, if I wrap under `verticalScroll` the app crash,Box( modifier = Modifier .fillMaxSize() .padding(paddingValues)) { val options = PaywallOptions.Builder( dismissRequest = { onNavigationClicked() }, )).build() if (windowSize.heightSizeClass == WindowHeightSizeClass.

0
Z
1 hour ago
C
codingjohnyNew Member
asked in SDKs

getCustomerInfo in sdk returns different data than curl request

I use react native (react-native-purchases 7.4.0) and while executing getCustomerInfo, i get the correct subscription status (It is a renewal in a subscription).{ "activeSubscriptions": [ "rc_5_1m_1w0" ], "allExpirationDates": { "rc_5_1m_1w0": "2024-01-04T09:54:55Z" }, "allExpirationDatesMillis": { "rc_5_1m_1w0": 1704362095000 }, "allPurchaseDates": { "rc_5_1m_1w0": "2023-12-04T09:54:55Z" }, "allPurchaseDatesMillis": { "rc_5_1m_1w0": 1701683695000 }, "allPurchasedProductIdentifiers": [ "rc_5_1m_1w0" ], "entitlements": { "active": { "month": [Object ] }, "all": { "month": [Object ] }, "verification": "NOT_REQUESTED" }, "firstSeen": "2023-12-04T19:19:26Z", "firstSeenMillis": 1701717566000, "latestExpirationDate": "2024-01-04T09:54:55Z", "latestExpirationDateMillis": 1704362095000, "managementURL": "https://apps.a

2
C
8 hours ago
I
ifeanyichukwu-b6663cNew Member
asked in SDKs

Experincig error.

I am experiencing this error when I initialize  products. in flutter using Revenuecat. i don’t know how to resolve it it.   W/BillingClient( 4521): getBillingConfig() failed. Response code: 2E/[Purchases] - ERROR( 4521): 🤖‼️ Billing is unavailable. App is in foreground. Won't retry.E/[Purchases] - ERROR( 4521): 🤖‼️ Error getting billing config - DebugMessage: An internal error occurred.. ErrorCode: SERVICE_UNAVAILABLE.2E/[Purchases] - ERROR( 4521): 🤖‼️ PurchasesError(code=StoreProblemError, underlyingErrorMessage=Error getting billing config - DebugMessage: An internal error occurred.. ErrorCode: SERVICE_UNAVAILABLE., message='There was a problem with the store.')E/[Purchases] - ERROR( 4521): 😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There are no products registered in the RevenueCat dashboard for your offerings. If you don't want to use the offerings system, you can safely ignore this message. To configure offerings and their pro

0
I
1 day ago
Paolo Pugliese
Paolo PuglieseNew Member
asked in General Questions

Google Play Store: Purchases made using promo code are NOT recognized anymore

My app has a lifetime subscription in-app purchase (for removing ads). I’ve used RevenueCat from the start, 4 months ago, and it worked flawlessly until now, both with regular paid purchases and promo codes. Users redeemed the code in the Play Store and the next time the opened the app the purchase was in their entitlements.A few days ago I found out that nothing happens anymore when a user redeems a promo code. Those kind of purchases are still regularly processed by the Play Store but now they don’t appear in the “overview” section of RevenueCat, and when the app retrieves the customer info (even after trying to restore the purchases, of course) there’s no sign of their existence. Regular purchases still work, apparently.I’ve tested with several users, even from different countries: same outcome.I’m pretty sure that the entitlements obtained with promo codes in the past still work; the problem occurs only with new attempts that have been made last month. The codes that I’m testing ar

2
L
1 day ago
U
Utku DalmazNew Member
asked in SDKs

Paywalls in Flutter

How to display paywall in flutter app?

14
NachoSoto
1 day ago
gym-plan
gym-plan
asked in General Questions

Template 4 - Persian - Image Upload Issue

Hi, when adding an image to the template no matter what size or aspect ratio I choose it crops the image to a small portion of the top centre of the image. Can you recommend the correct image size to use please?  

1
Michael Fogel
RevenueCat Staff
1 day ago
H
hasenNew Member
asked in SDKs

Error enumerating unfinished transactions for first transaction listener

Error enumerating unfinished transactions for first transaction listener: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=GBR, NSUnderlyingError=0x600000c02dc0 {Error Domain=AMSErrorDomain Code=2 "Finance Authentication Error" UserInfo={NSLocalizedDescription=Finance Authentication Error, AMSURL=https://mzstorekit-sb.itunes.apple.com/inApps/v1/history?guid=7666DF87F208&reason=initial, AMSStatusCode=401, NSLocalizedFailureReason=No delegate to perform authentication: <AMSAuthenticateRequest: 0x600000c0f4b0> {  account = jerichomiles6@gmail.com (78985344-F6FD-42AD-BCEB-DF36B39D9837),  logKey = 1379CD2F,  options = <AMSAuthenticateOptions: 0x600003b408c0> {  AMSAuthenticateOptionsAllowPasswordGeneration = 0,  AMSAuthenticateOptionsAllowSecondaryCredentialSource = 0,  AMSAuthenticateOptionsAllowServerDialogs = 0,  AMSAuthenticateOptionsAuthenticationTypeKey = 1,  AMSAuthenticateOptionsCanMakeAccountActiveKey =

1
H
RevenueCat Staff
1 day ago
H
hasenNew Member
asked in SDKs

Simple non consumable fails to complete purchase with Flutter on iOS

Contacted support already about this issue and received a response asking me to try enabling debugging but I replied back to say that the code snippet I provided included this linePurchases.setLogLevel(LogLevel.debug);Which as far as I know enables debugging so it was already on. Two days on I never received another reply from support so I’m trying here.I'm using the code below with revenue cat testing with a sandbox user in my flutter app. The apple in app purchase window appears, I purchase, input the password and it goes to the next screen to finish the purchase but I never actually see "Purchase successful. Ads removed!" printed. The public_sdk_key must be correct since the correct offerings are found. Of course the keys and IDs below are not the ones I'm using for testing, I am using the correct ones. I have created a non consumable in app purchase in app store connect and it's status is 'ready to submit'. pubspec.yaml import = purchases_flutter: ^6.4.0 Offering? _offering; @overr

2
H
RevenueCat Staff
1 day ago
F
fmlluisHelper
asked in SDKs

Handling unused subscription value when upgrading subscription and shortening period.

I have four Google Play subscription types:Standard Monthly - $5/monthStandard Annual - $50/yearPro Monthly - $10/monthPro Annual - $100/year We are struggling with the following scenario:A user pays for Standard Annual then quickly changes their subscription to Pro Monthly (e.g. they only use 1/10th of the standard annual entitlement).Where does the value of the unused Standard Annual entitlement go?We would like the unused value of the Standard Annual entitlement (e.g. $45) to be credited to their account and used for their Pro Monthly payment - is this possible?

2
Michael Fogel
RevenueCat Staff
1 day ago
C
Chris1Member
asked in SDKs

Activate and deactivate an IAP in Google Play Console

I want to activate and deactivate an IAP for lifetime in Google Play Console (and NOT in RevenueCat) because I want to not to show up in any Google Play page.In order to detect in my app if that IAP is active or not - is there a flag that tells me “active/inactive”?I tried to find it in the Android SDK doc but couldn’t find anything.

2
C
1 day ago
H
hasenNew Member
asked in SDKs

Offerings fail to load in ios with flutter storekit config

I have set up the storekit configuration file as per your guide but when using it with the duplicate scheme the offerings fail to load:Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.) There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-emptyHowever id I use the original scheme in xcode the offerings load fine, which suggests there’s a problem with the storekit config file, but I don’t know what. The product ID seems to be correct and it’s target membership is set to Runner. Also if I edit the Runner copy scheme to remove the storekit config file it also manages to load the offerings. There’s so little to set up with the storekit config file I don’t know what could be wrong. Of course I also downloaded the certificate and uploade

2
cody
RevenueCat Staff
1 day ago
L
luckspActive Member
asked in Dashboard & Tools

Dashboard terminology help?

what are the definitions of:New Customers Active UserWhere do the Active Trials & Active Subscription numbers add up to 28 in your system as an “active user” v the 409 that your tile shows?? I could use some help on definitions….

2
L
1 day ago
G
grin_phiNew Member
asked in General Questions

Checking order of grant subscription flow

I want to give a couple of people (testers) free access to the paid subscription features of my app. I see that I can do this with Promotionals, granting an entitlement to an existing customer. However, there are no non-customers listed in my app (which seems reasonable) so I’m supposing I have to get my testers to buy a one month subscription (for example), to get them into revenue cat, then grant them the promotional entitlement. Seems a bit backward but fine if that’s the best way to do it. 

0
G
1 day ago
E
el-brouji-ahmed-112fcdNew Member
asked in General Questions

Apple pay not working not working

In my flutter app i followed this video steps : https://youtu.be/TrkiSZ2mnlo?si=ko6_FyFvwBjl0mAP :I have this elevated button to make the purchase :  ElevatedButton(                      onPressed: () async {                        try{                          await Purchases.purchaseProduct('Zenth_2000_coins');                          debugPrint('Payment success');                        } catch (e){                          debugPrint('Failed : $e');                        }                      },                      child: Text(                        'Buy',                      ),                    ), now when i test and i hit purchase and type my sandbox account password , the apple pay window close and opens again and if i try again and click purchase and type the password it just keeps on this loop and the transaction never appears on my revenuecat dashboard and never prints payment success ( i ticked the sandbox on revenue cat , and checked all the steps 

3
H
RevenueCat Staff
1 day ago
B
BambaActive Member
posted in SDKs

Is it bug with App Store implementation? ConfirmationNeededForBuyRecurringItem

Hello,I tried to test current MagicWeather and purchase_tester Flutter examples with iPhone 15, purchases_flutter: ^6.3.0I configured everything correctly; “paywall” shows in-app subscription, I click to buy, it opens native iOS screen where I input Email and Password and confirm purchase, then it goes back to “paywall”. It is in a loop. I tried to debug. After making purchase, it goes back to “paywall”; when I close “paywall”, I receive this output in debug console of XCode: metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; dialogId = "MZCommerceInAppBuy.ConfirmationNeededForBuyRecurringItem.CPS.Auth"; eventType = dialog; message = "Sign in with Apple ID"; mtEventTime = "2023-11-18 16:08:20 Etc/GMT"; mtTopic = "xp_its_main"; osloTitleType = text; osloTitleValue = "AbstractSalableInfoModule.SandboxTitle"; topic = "xp_its_main"; }; pings = ( "https://xp.apple.com/report

4
H
RevenueCat Staff
1 day ago
M
MarcioNew Member
posted in General Questions

Users are manually changing their subscription offer after experiment presented them something else

Hi there!Have somebody experienced this? Is there a way around it?What happens is: user is presented with a paywall (through an experiment) user go the iOS settings/subscriptions and then change their subscription, effectively choosing the cheapest option (since they can see all in app purchases there)Is this normal? Is there a way around it, to prevent the user from changing their originally presented offer through the A/B experiment?Thanks!

0
M
2 days ago
F
Fredrik DNew Member
asked in General Questions

Export Compliance Information

Does RevenueCat use https when communicating with the backend?In the Export Compliance Information in Apple app store connect, I must provide information about encryption, and https is listed as internal encryption, hence I need to know if RevenueCat SDK is using https.ThanksFredrik

2
D
2 days ago
vic-a563d7
vic-a563d7Dedicated Member
asked in SDKs

Displaying purchased information

I like the documentation how to display products, but is there a similar one of how to display active subscriptions?Once user makes a purchase, I would like to display information about this purchase in a Membership management screen. Currently I am relying on getCustomerInfo().entitlements.active, but that does not describe the products well. I would like to show the display title and description of the product(s) that was purchased at that point in time even if it is not offered anymore.Is there a way to get full information of the purchase like that is more than identifiers? PS: FIWI in react-native I tried calling getProducts(customerInfo.allPurchasedProductIdentifiers)but that errors out:Error: Unknown error.    at Object.promiseMethodWrapper [as getProductInfo]

8
vic-a563d7
2 days ago
vic-a563d7
vic-a563d7Dedicated Member
asked in SDKs

Help selecting correct data safety questions

Looking at this guide and it makes sense but for data deletion I am still trying to understand what information RC is collecting that I am not providing via the SDK. I do not set any attributes or anything extra. Just the app user id which is a guid. Does anything still need to be deleted from RC when user deletes /requests delete their account?Also how does this work if user still has active subscription but delete is request and the delete would be made via the RC API? 

3
Michael Fogel
RevenueCat Staff
2 days ago
L
lance-samariaHelper
asked in General Questions

Is RevenueCat aware of purchases/updates made using the in-App-Purchase API?

When I submit my iOS app for App Review, they are able to verify a purchase, but when they want to verify an expired purchase, it keeps failing with an error. In return they keep sending me a message about including the in-App Purchase API which I haven’t included in the version they are testing. I was thinking about adding it to a new version but I’m unsure about something. The user makes the initial purchase via RevenueCat and it’s successful. Later on the user wants to check on that purchase because either it’s expired or they want to cancel it, but using the code below, there is an error. Instead of showing an error, I present the in-App Purchase API(example below), and the user cancels/updates a purchase through there, will RevenueCat be notified via the Apple Server to Server notification settings I use the following to get an offering and present the system actionSheet:let productID = “...”Purchases.shared.getOfferings { [weak self](offerings, error) in    if let error = error a

5
L
2 days ago
O
orangutanNew Member
asked in SDKs

NullPointerException in PurchaseParams.Builder (Android: java)

This is the Crash Report I got from the Play Console: Typejava.lang.NullPointerExceptionException java.lang.NullPointerException: at com.revenuecat.purchases.PurchaseParams$Builder.<init> (PurchaseParams.kt) at com.xxxxxxxxxxxx.MainActivity.purchase (MainActivity.java:2103) at com.xxxxxxxxxxxx.MainActivity.lambda$showPaywall$33 (MainActivity.java:2014) at android.view.View.performClick (View.java:7792) at android.widget.TextView.performClick (TextView.java:16112) at android.view.View.performClickInternal (View.java:7769) at android.view.View.access$3800 (View.java:910) at android.view.View$PerformClick.run (View.java:30218) at android.os.Handler.handleCallback (Handler.java:938) at android.os.Handler.dispatchMessage (Handler.java:99) at android.os.Looper.loopOnce (Looper.java:226) at android.os.Looper.loop (Looper.java:313) at android.app.ActivityThread.main (ActivityThread.java:8751) at java.lang.reflect.Method.invoke at com.android.internal.os.RuntimeInit$MethodA

3
O
2 days ago
K
kadirNew Member
asked in SDKs

Tracking Subscription Purchases using Revenucat in iOS App

I am currently facing an issue with tracking subscription purchases in my iOS application using Revenucat. While I can successfully track in-app purchases, subscription purchases seem to elude the tracking mechanism. I have meticulously reviewed the relevant code and event tracking settings, but the issue persists.Has anyone encountered a similar problem before or can offer suggestions on how to correctly configure subscription purchase tracking? I would greatly appreciate any insights or assistance.

2
K
2 days ago
O
Omer WinraukeNew Member
asked in SDKs

Stripe Integration

I’m following the RC docs for Stripe. I had one questions.  After calling the RC POST receipt endpoint, will RC fire a webhook to my server with the subscription and or trial start event? 

0
O
2 days ago
O
omar-nawaz-d1283dNew Member
asked in General Questions

In app purchase is slow

The response time during in-app purchase is very slow. Everytime I try to make a test purchase and click on a package, it take a 4-6 seconds for the bottom sheet to show up, where I can make the purchase. similarly, after the purchase, there is a several seconds ( 5-6 seconds) wait period to get the acknowledgement that the purchase is successful. This is a poor experience for the user. Do others experience the same response time? Is there anything I can to improve the response time?  Thanks in advance for your help. 

4
cody
RevenueCat Staff
2 days ago

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