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Discussion and help from anything related to RevenueCat.

3967 Posts
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Enrique MendezNew Member
asked in General Questions
Need help with implementing promo codes for subscription discounts

I'm currently facing an issue with implementing promo codes in my app. Currently, my app has only one subscription, but we would like to provide different "promo codes" that offer discounts on the subscription based on the code entered. After reading the documentation on promo codes for Android, I discovered that the Play Console promo codes don't exactly meet our requirements. They only allow for providing free trials to users and don't directly support subscription discounts. However, I came across the "subscription offers" feature and had an idea of creating a subscription offer with the criteria "developer determined." This way, I could create an offer with a discount and maintain a list of valid codes within the app. When a user enters a valid code on the app paywall, the offer with the discounted price should be applied to their purchase. With this plan in mind, I created a developer-determined offer yesterday. Today, I'm trying to find a way to retrieve that offer within the app

2
Upstrive
7 days ago
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truppapp-18d24fNewcomer
asked in General Questions
Discrepancy in Transaction Amounts in Production

Hey everyone!I wanted to share an issue I’m experiencing with RevenueCat in my app, which is currently in closed testing. Yesterday, I made two purchases using a real credit card to check how things work in production mode. Up until now, I had only tested with Google Play’s test cards, and everything worked perfectly in sandbox mode.The issue is that while the payments were processed correctly (each purchase was under 1 USD), when I checked the "Overview" section in RevenueCat, it recorded a total of 30 USD, which doesn’t make sense. Both transactions are listed as if they were 14.99 USD each.This seems strange since everything worked as expected in sandbox mode, and the amounts were recorded correctly. Has anyone experienced something similar or have any idea why this might be happening?Any help or suggestions would be greatly appreciated!I’m attaching some screenshots to provide more evidence of what I’m describing.This is one of the transactions, and the amount is 0.53This is what t

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RevenueCat Staff
7 days ago
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prince-craox-543189Newcomer
asked in SDKs
Detect the currently selected offer

In my Flutter application, I’ve implemented a PaywallFooterView to display subscription offers. I would like to dynamically change the footer text or perform specific actions based on the offer that the user selects. How can I: 1. Detect the currently selected offer from the available options? Any guidance on how to achieve this would be greatly appreciated!

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RevenueCat Staff
7 days ago
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geoheiMember
asked in SDKs
Many RC related warnings after Xcode 16.0 upgrade w/ iOS 18.0

Hi.RC SDK 5.3.4 is used.I upgraded to Xcode 16.0 and macOS 15.0When I install my project to a simulator w/ iOS 17.5, all works fine - no warnings.When I install my project to a simulator w/ iOS 18.0, I get about 30 warnings (same when installed to an iOS 18.0 device).RevenueCatDiagnosticsPostOperation.swiftClass 'DiagnosticsPostOperation' must restate inherited '@unchecked Sendable' conformanceDispatchTimeInterval+Extensions.swiftExtension declares a conformance of imported type 'DispatchTimeInterval' to imported protocol 'Comparable'; this will not behave correctly if the owners of 'Dispatch' introduce this conformance in the futureGetCustomerCenterConfigOperation.swiftClass 'GetCustomerCenterConfigOperation' must restate inherited '@unchecked Sendable' conformanceGetCustomerInfoOperation.swiftClass 'GetCustomerInfoOperation' must restate inherited '@unchecked Sendable' conformance...Can someone confirm this behaviour?Is this an RC, Xcode or iOS issue?

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G
8 days ago
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SkmbrNew Member
asked in SDKs
Upgrading from cordova-plugin-purchases to purchases-capacitor

I’ve just noticed that there is now an official Capacitor plugin, having been using the cordova plugin in my Capacitor app for the last few years.Can anyone tell me if this is a drop-in replacement or will I need to do some rewriting?Thanks!

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Ryan Glanz
RevenueCat Staff
8 days ago
D
DevGrupaChNewcomer
asked in SDKs
Android - Unable to purchase subscription after switch to other user.

Hi.I am not able to purchase subscription for other user after purchase some subscription on the other account.Steps:User A login + Purchase.logIn(userAId)User A purchased some subscription - SuccessUser A logout + Purchase.logOutUser B login + Purchase.logIn(userBId)User B purchasing some subscripton - Failed - Error, gathering informtion from the server, PG-GEMF-O1. Android, React native, Expo, Google Play, SubscriptionWhy this happend?How to solve it? Please help!Thank you

1
Ryan Glanz
RevenueCat Staff
8 days ago
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bvrltNew Member
asked in General Questions
What's the difference between a 429 and a 529 error from RC?

Error 429 is:{ "code": 7638, "message": "There is another request in flight trying to perform the same action."}Error 529 is:{ "code": 7746, "message": "This fetch token is currently being ingested. Please retry the request again to ensure any changes since the initial request are ingested."}This can happen if we do multiple `POST /receipts` for the same user.Do they have a different meaning? Is there a nuance in how we should handle these?

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8 days ago
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disonNew Member
asked in General Questions
What does it take to transfer the google paly application from one account to another?

Because of the account number, I now have to re-register a google play account.Therefore, it involves transferring the application of the old account to the new account.My app offers subscription items as well as one-time permanent buy-out items.I want to know what I need to do before and after migrating my application. I need to ensure that users who have purchased perpetual goods are not affected and subscriptions are not affected before and after migrating my application. 

1
wes_clark
RevenueCat Staff
8 days ago
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tjkhNewcomer
asked in SDKs
The setter 'observerMode' isn't defined

I got the folloing error after updagting purchases_flutter from 6.26.0 to 8.1.3. I am using Android studio on iMac. How can I fix this errorThe setter 'observerMode' isn't defined for the type 'PurchasesConfiguration'. (Documentation)  Try importing the library that defines 'observerMode', correcting the name to the name of an existing setter, or defining a setter or field named 'observerMode'.This is my code:PurchasesConfiguration configuration;  if (StoreConfig.isForAmazonAppstore()) {    configuration = AmazonConfiguration(StoreConfig.instance.apiKey)      ..appUserID = null      ..observerMode = false;  } else {    configuration = PurchasesConfiguration(StoreConfig.instance.apiKey)      ..appUserID = null      ..observerMode = false;  }  await Purchases.configure(configuration);} // end

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jeffrey_bunn
RevenueCat Staff
8 days ago
A
alex-simpson-407c60Newcomer
asked in SDKs
Expired subscription appearing as Active

Issue:I have a sandbox subscription that expired over 6h ago, but it still returns in the active entitlements.The expiration date in the customer info from flutter sdk is: expirationDate: 2024-09-28T14:07:31Z. The current date is 2024-09-29T06:00:00Z. However, isActive is still true. I guess possibly a caching issue, but 6h seems a bit long? On the revenuecat website when I search the user it shows the annual package expired as expected. The issue is just with the sdk result.Any ideas on how to fix? Don’t want to push to live if some bug here. Json output:Here is relevant part of the entitlements json: {entitlements: {all: {premium: {identifier: premium, isActive: true, willRenew: true, latestPurchaseDate: 2024-09-28T13:07:31Z, originalPurchaseDate: 2024-09-23T02:20:56Z, productIdentifier: vb_1y, isSandbox: true, ownershipType: PURCHASED, store: APP_STORE, periodType: NORMAL, expirationDate: 2024-09-28T14:07:31Z, unsubscribeDetectedAt: null, billingIssueDetectedAt: null, productPlanIde

1
joan-cardona
RevenueCat Staff
8 days ago
A
AlykurNewcomer
asked in SDKs
App User ID

Hello,I read the documentation and if I understand well, if the user purchases a subscription then it will be linked to the app user ID.In my case, I do not provide any custom user IDs. What happens if the user uninstalls, then reinstalls the app ? He will lose his premium status since the app user ID won’t be the same.What can I do ?

1
joan-cardona
RevenueCat Staff
8 days ago
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Jack DeanNew Member
asked in SDKs
Ionic's Purchases plugin can't get any entities

So I'm using the @ionic-native/purchases plugin for setting up in-app subscriptions. The only plugin-related code I have is    this.purchases.setDebugLogsEnabled(true);    this.purchases.setup(environment.purchasesAPIKey, appUserID);on the app's initializing.And then in another component:    this.purchases.getPurchaserInfo().then((purchaserInfo) => {      console.log('purchaserInfo:', JSON.stringify(purchaserInfo));    });    this.purchases.getOfferings().then((offerings) => {      console.log('offerings:', JSON.stringify(offerings));    });    this.purchases.getProducts(['product1_test']).then((products) => {      console.log('products:', JSON.stringify(products));    });    console.log('appUserID:', this.purchases.getAppUserID()); All the methods return empty lists / objects, e.g.:offerings: {"all":{},"current":null} Even though the underlying request that I found in Android Studio's Profiler gives back proper offerings data:{  "current_offering_id": "default",  "offerings":

1
A
8 days ago
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yh-8aec12New Member
asked in General Questions
Design Questions for Revenuecat Implementation

I have a question.I'm thinking of leaving the in-app purchase subscriptions for my iOS and Android apps to Revenuecat, storing the data received from Revenuecat's Webhooks on my own server, and using that data to control the provision and suspension of paid features in my app using my own app API. In that case, I have two questions.1. Webhooks are asynchronous, so what should I do if I need to take delays or non-delivery into account? I'd like to know if there is a Revenuecat function that can take that into account.2. Is this design correct in the first place? The purpose of introducing Revenuecat is to reduce the cost of implementing in-app purchase subscriptions in-house in accordance with the specifications of Apple and Google's platforms.

2
Y
8 days ago
Abdelrahman Saed
Abdelrahman SaedHelper
asked in General Questions
wrong offer eligibility (Flutter/Android)

we have a subscription package with an offer 1 week free and working fine after adding a new offer 1 month as developer determined, will be the default when calling purchasePackageand this affect current users, is there a problem in offer eligibility?i need 1 week to be the default for new uses, and the mange the 1 month programmatically through Purchases.purchaseSubscriptionOption  version:  purchases_flutter: ^8.1.3        

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Abdelrahman Saed
8 days ago
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bckenstlerNew Member
asked in General Questions
Paywall Support for Play Store - Incomplete

Hi. I use Paywall, which is awesome. But it doesn’t manage upgrades/downgrades for Google Subscriptions, which is not awesome. W/o this basic support, Paywall is essentially unusable for Play Store with multiple subscriptions. Are there any solutions that allow us to use Paywall for upgrades/downgrades?

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G
8 days ago
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simplist-appNew Member
asked in General Questions
Block subscriptions in same device with another account

Hello !I have an app with 2 subscriptions: yearly and monthly; If with userID1 subscribe the yearly subscription and add the custom user app id, I want to block both subscriptions to another accounts that log in with the same google play/ apple store account. How can revenue cat manage that ? Thanks in advance

1
S
9 days ago
ptorab
ptorabNew Member
asked in SDKs
"Fetch or cached (and error)" policy for getCustomerInfo

Is there a fetch policy for getCustomerInfo that translates to,Go to network, get the most recent If network fails, use cache if not stale Return error if cache is staleBasically, “fetchedOrNotStaleCached”, borrowing from the policy names below. Is there any reason this is not supported (so I don’t try to create it through extra code either)? I thought maybe a rate limit is behind this, but not sure now (it seems a rate limit of 5 minutes for this type of policy for example would become effectively “notStaleCachedOrFetched”).    public enum CacheFetchPolicy: Int { /// Returns values from the cache, or throws an error if not available. case fromCacheOnly /// Always fetch the most up-to-date data. case fetchCurrent /// Returns the cached data if available and not stale, or fetches up-to-date data. /// - Warning: if the cached data is stale, and fetching up-to-date data fails (if offline, for example) /// an error will be returned instead of the outdated cached data.

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Ryan Glanz
RevenueCat Staff
9 days ago
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landab-software-ab-847d3aNew Member
posted in Third-Party Integrations
Lemon Squeezy as an alternative to Stripe on the web?

Hi, I recently moved away from Stripe on the web, the main reason being that Stripe is not a merchant of record. I think Lemon Squeezy is the most popular alternative that is a merchant of record.Are there any plans of adding support for Lemon Squeezy as a payment alternative for the web?

2
P
9 days ago
A
ArangooolNewcomer
asked in General Questions
Multiple subscriptions of the same product

Hello,I have an app where the users can connect their vehicles to an API and record trips and so on.Currently I have one subscription, where the user can add as many vehicles as he wants. But now I want (need) to change this to one vehicle per subscription.So if the user want to add two vehicles, he need to subscribe two times to the same product.How can I handle this?Thanks,Arangoool

1
kaitlin
RevenueCat Staff
9 days ago
R
Rob BrooksActive Member
asked in General Questions
How to handle multiple accounts on one device with a common Play Store sign in?

 It goes something like this:1 - Sign into RC with appID12 - Purchase subscription.3 - Sign out and back in again using appID24 - RC says no subscription active for appID2 and so we present offerings.5 - Purchase fails because (presumably) Play Store thinks we already have an active sub because appID1 bought one using the common PlayStore sign in.I’d like to prohibit sub sharing across different accounts.In order for appID2 to be able to purchase a subscription, another Play Store account needs to be used.What’s the general best practice for dealing with this scenario?Many thanks.

3
S
9 days ago
M
Mr PieNew Member
asked in SDKs
Apple Server Notification Forwarding URL not working (but only in production)

Hello. For some reason the purchases work perfectly in sandbox but production it’s not working. I can see the purchase in my revenuecat dashboard, but I don’t see any logs in my server. To make sure I deleted the app and re installed the development build to make another purchase, and it worked perfectly, meaning the purchase appears in the RC dashboard but I also can see the logs in my server.It’s crucial that this works because it’s my server that adds the tokens to the customer’s account. I should mention that the app became available just a couple of hours ago in the appstore, so maybe there is something about that. And that I double checked I entered the RC URL for both sandbox and production in the Apple Appstore app information: Hopefully somebody knows what the problem could be.Thank you for your help

4
M
9 days ago
J
jamiejamieMember
asked in SDKs
Paywall support for Ionic React / Capacitor

The new paywall feature looks amazing!  Is it possible to use with capacitor (I think not but wanted to verify) and when might it be available?  Any suggestions of workarounds for the interim?  Thanks! 

23
N
9 days ago
ptorab
ptorabNew Member
asked in SDKs
Best practice to tell if purchase is in progress (including across re-launch)

I’m relatively new to iOS/Swift, and completely new to the RC SDK. I’ve made some progress with the SDK purchase flow and Apple sandbox testing. I’m trying to figure out the best practice to determine if a purchase is in progress—something robust that can persist across app re-launch—so the UI can properly reflect that.From the sample app (Magic Weather) code and documentation, Swift try/await format (which I assume is recommended over completion handlers) seems to be the proper way to call purchase(). Is this correct?Managing an isPurchasing property, as in the sample code below, is straightforward; what if the purchase takes longer than user’s patience, and for that (or any other) reason, app is terminated and re-launched before purchase is complete? Is there any API that could return something like “purchase in progress” or similar to help get the fresh app state back on track? Is this something that apps even consider?do {    let result = try await Purchases.shared.purchase(package

1
H
RevenueCat Staff
9 days ago
H
hephcraftNewcomer
asked in SDKs
Does react-native-purchases-ui support Expo

I  received this error when tried to build my app on EAS after installingnpx expo install react-native-purchasesnpx expo install react-native-purchases-ui Run script build phase 'Create Symlinks to Header Folders' will be run during every build because it does not specify any outputs. To address this warning, either add output dependencies to the script phase, or configure it to run in every build▸ ** ARCHIVE FAILED **▸ The following build commands failed:▸ SwiftCompile normal arm64 Compiling\ PurchasesPlugin.swift /Users/expo/workingdir/build/node_modules/react-native-purchases-ui/ios/PurchasesPlugin.swift (in target 'RNPaywalls' from project 'Pods')▸ SwiftCompile normal arm64 /Users/expo/workingdir/build/node_modules/react-native-purchases-ui/ios/PurchasesPlugin.swift (in target 'RNPaywalls' from project 'Pods')▸ (2 failures)** ARCHIVE FAILED **The following build commands failed: SwiftCompile normal arm64 Compiling\ PurchasesPlugin.swift /Users/expo/workingdir/build/node_modules/r

1
H
RevenueCat Staff
9 days ago
S
Silfalion-164ca8Member
asked in SDKs
does cancelling a subscription with free trial then resubscribing resets the last purchase date?

Hello 👋, In our app we show the a 30 day badge next to the offer we show to the user. We also keep that badge after the user has bought the subscription. The user is now allowed to subscribe a second time, so we found ourselves in this situation: - if a user never subscribed, show the period the offer object has, np here- if they subscribed to this offer, use the expiration date minus the last purchase date rounded to the day to show the 30 days. Our concern is now if a user cancels their subscription before the trial ends then resubscribe, will the expiration time and more importantly, the latest purchase date change? I'm not sure a user can purchase a subscription if he's on it's free trial, even if canceled. Didn't find info on this so I'd appreciate any insight that you have. Thank you.

1
wes_clark
RevenueCat Staff
10 days ago

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