The key is not valid or is not compatible with the Bundle ID of your app.

I'm having the same issue right now.

I have just added my fourth iOS app to RevenueCat. All of them use the same Apple account - hence they all use the same P8 keys. And even though my first three apps work with no issues - the fourth one says:

The key is not valid or is not compatible with the Bundle ID of your app.

I’ve triple-checked everything: the P8 key file is correct, as well as Bundle ID, Key ID and Issuer ID - all correct.

I'm having the exact same issue! 🙋‍♂️ My In-App Purchase Key is active and works completely fine for my other app under the same Team, but for the new app it throws: "The key is not valid or is not compatible with the Bundle ID of your app".

Everything is verified: Bundle IDs match, App Store Connect API shows valid, Paid Agreements are signed, and I've waited over 10 hours.

Did you manage to find a fix for this, or did RevenueCat support have to step in?

I’m experiencing the same issue. RevenueCat shows “Credentials need attention” and says the key is not valid or is not compatible with my app’s Bundle ID.

I’ve double-checked the P8 file, Key ID, Issuer ID, and Bundle ID, and they all appear to be correct. The In-App Purchase Key is also active in App Store Connect. I’ve tried uploading the key again and revalidating it, but the error still remains.

Is this a known issue affecting newly added apps? Has anyone found a workaround, or does RevenueCat support need to resolve it?

Same issue since yesterday. I guess we have to wait for the hotfix till monday 😅
 

Same issue

I have checked:
1. The Bundle ID in App Store Connect
2. Bundle ID given in RevenueCat
3. Bundle ID in Xcode

All are same and case sensitivity check is also done

All my agreements in the App Store Connect are active

This is my 15th app in RevenueCat and this is the first time I have got this issue.

I created the App in the App Store Connect in less than 24 hours ago, is that the case ?

Okay thought I was going crazy :) looks like a AppStore issue. BTW, Google is also having the same issue?

I tried replicating this on SuperWall and it did not go through, I highly doubt its RevenueCat issue …
As I tried using another Bundle ID ( which is already verified ) and it verified, But once I replaced it again with the one I wanted and tapped refreshed it failed ! 

Make sure you refresh it else RevenueCat will point to the Bundle ID you used for replacing and checking and it will create more problems.

All things point to issue with App Store Connect 

Same issue here… I was going crazy since yesterday thinking it was something on my end...

Im having the same issue, 3 apps are working with the key while the 4th does not.

I have just opened a support ticket via: https://app.revenuecat.com/settings/support?tab=contact

You might want to do it too.

I’ve also mentioned this post in it.

I’ll let you all know if I get any response.

This is not a RevenueCat bug, it's on Apple's side. I tested Apple's App Store Server API directly (no RevenueCat involved): the same key gets HTTP 200 for all of my apps created before July 23, and HTTP 401 for all new apps created July 24–25. Same key, same request, only the app changes.

In short: since ~July 23, Apple is not registering newly created apps with the system that validates in-app purchase keys. RevenueCat just show that failure as "key not compatible."

Nothing on our side fixes it. I tried new keys, new bundle IDs, deleting/recreating the app, uploading a build, setting pricing. All old apps keep working; all new apps fail.

I've filed an Apple Developer Support case with this evidence. I'd suggest others do the same so Apple prioritizes it: developer.apple.com → Contact Us → Distribution → In-app Purchase and Subscriptions.

Exactly same issue too, spent the whole day trying to figure out what the issue is glad i’m not the only one, let’s hope apple fixes this soon

Hi guys! I just tried it again and was able to authenticate successfully. This thread helped me understand what was going on—thank you! You guys should give it another try too.

Hi! I’m still unable to authenticate on my end. Could you please let me know what steps you took to get it working? Did you change anything, or did it work after simply trying again later? Thanks!

This is a new app, and I only created the app ID yesterday. The authentication status in RevenueCat is now showing “Valid credentials.”

I recreated the In-App Purchase key today, so that may have been what fixed it.

All I did was upload the key, enter the Key ID and Issuer ID, and then click the icon next to “Credentials need attention.”

I hope it works for you too!

I still have the same issue on my side even tried to recreate the in app purchase key and still says ‘Credentials needs attention’…

Same issue here. Waiting for a fix...

Hi guys! I just tried it again and was able to authenticate successfully. This thread helped me understand what was going on—thank you! You guys should give it another try too.

Hi! I’m still unable to authenticate on my end. Could you please let me know what steps you took to get it working? Did you change anything, or did it work after simply trying again later? Thanks!

This is a new app, and I only created the app ID yesterday. The authentication status in RevenueCat is now showing “Valid credentials.”

I recreated the In-App Purchase key today, so that may have been what fixed it.

All I did was upload the key, enter the Key ID and Issuer ID, and then click the icon next to “Credentials need attention.”

I hope it works for you too!

 

It's not working 

Hi guys! I just tried it again and was able to authenticate successfully. This thread helped me understand what was going on—thank you! You guys should give it another try too.

Hi! I’m still unable to authenticate on my end. Could you please let me know what steps you took to get it working? Did you change anything, or did it work after simply trying again later? Thanks!

This is a new app, and I only created the app ID yesterday. The authentication status in RevenueCat is now showing “Valid credentials.”

I recreated the In-App Purchase key today, so that may have been what fixed it.

All I did was upload the key, enter the Key ID and Issuer ID, and then click the icon next to “Credentials need attention.”

I hope it works for you too!

 

It's not working 

Same, didn’t work for me either.

Hi guys! I just tried it again and was able to authenticate successfully. This thread helped me understand what was going on—thank you! You guys should give it another try too.

Hi! I’m still unable to authenticate on my end. Could you please let me know what steps you took to get it working? Did you change anything, or did it work after simply trying again later? Thanks!

This is a new app, and I only created the app ID yesterday. The authentication status in RevenueCat is now showing “Valid credentials.”

I recreated the In-App Purchase key today, so that may have been what fixed it.

All I did was upload the key, enter the Key ID and Issuer ID, and then click the icon next to “Credentials need attention.”

I hope it works for you too!

 

Did Not Work

I'm still experiencing the same problem and it hasn't been fixed. By the way, I can successfully establish the same connection with the BundleIDs I created previously. I also tried connecting an old application that wasn't using revenuecat and it worked. I hope someone notices this!

I’m experiencing same issue and it’s been over 24 hours now. Tried all methods, even multiple keys. checked everything including bundle id, any typo errors, new key and existing key which is fully functional with old apps but nothing is working. Please update if someone found a solution. Stuck at this stage for now.

Having the same issue

Also have the same issue. Worked fine for previous apps.

Nobody received any response? I was almost going crazy. at least glad to know im not alone :)