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4,099 Posts
11,124 Replies
6,064 Members

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Questions

Enrique MendezNew Member

General Questions

Need help with implementing promo codes for subscription discounts

I'm currently facing an issue with implementing promo codes in my app. Currently, my app has only one subscription, but we would like to provide different "promo codes" that offer discounts on the subscription based on the code entered. After reading the documentation on promo codes for Android, I discovered that the Play Console promo codes don't exactly meet our requirements. They only allow for providing free trials to users and don't directly support subscription discounts. However, I came across the "subscription offers" feature and had an idea of creating a subscription offer with the criteria "developer determined." This way, I could create an offer with a discount and maintain a list of valid codes within the app. When a user enters a valid code on the app paywall, the offer with the discounted price should be applied to their purchase. With this plan in mind, I created a developer-determined offer yesterday. Today, I'm trying to find a way to retrieve that offer within the app

Patricia WongNew Member

How to create a sandbox api key?

I didn’t find how to create a sandbox only api key. Is it possible?

Dashboard & Tools

It would be great to be able to search customers by name instead of by email

In the backoffice, it’s nice to be able to look for customers for UserID and email, but as the official documetnation says that the UserID shouldn’t be something easy to guess because security reasons, being able to look for customers by display name would be handy.Right now, we have to look for the user name in our own database, find the email, and then look for the customer by email in your database. But you already have a displayName value for it. Make it searchable please.

aseemk-portolaNew Member

Dashboard & Tools

Customer Center: how do promo offers work with multiple plans/products?

Congrats on the launch of the new Customer Center beta! It looks very cool.I’m excited about the promotional offer support, but I’m confused: it looks like we can only configure a single iOS promo offer ID per case (cancel vs. refund).But I thought that iOS promo offers were attached to specific subscriptions (plans/products)? So wouldn’t we need to be able to specify different promo offers depending on the specific plan/product the user is on? (Or the ability to specify an Apple product ID too?)Thanks!

gasHelper

Consumables IAPs

We’ve implemented consumables as an add-on along side our subscription. The high-level flow is: user makes purchase in-app —> RC sends webhook —> we increment the user’s balance in our database.How should a consumable purchase be validated locally.After receiving the CustomerInfo object in the purchase completion handler, what do I specifically look for? With subscriptions or non-consumables I just check to see if the entitlement is present. Consumables obviously don’t require permanent entitlements.I can filter the object’s nonSubscriptions array for the correct productIdentifier, and then check if its purchaseDate is less than 30 seconds old.This feels brittle—for example, somebody could easily make a purchase of the consumable and then quickly attempt it again and the code above would consider them having purchased it twice.Thoughts on this? Should I just show a loading animation and query my database here instead? [edited to remove second question because I found the answer h

MaelNew Member

General Questions

IOS Code error : 23. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect

Hello, I have this error from RevenueCat: code: 23, message: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-empty domain: RevenueCat.ErrorCode, userInfo: "readableErrorCode":"CONFIGURATION_ERROR","readable_error_code":"CONFIGURATION_ERROR","source_file":"RevenueCat/OfferingsManager.swift:237","source_function":"createErrorForEmptyResult(_:)","NSLocalizedDescription": There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-off

simon-irmančnik-15ac30New Member

Update for the subscriptionPricePoints Endpoint

Apple sent a mail thatWe’re reaching out to let you know that the subscriptionPricePoints endpoint now requires a territory relationship filter. If you use the App Store Connect API to configure your subscriptions, please note that you'll be required to define this filter in an upcoming release.I wonder whether it was already implemented and already have been using territory filter or if it is not implemented, have you got any plan to implement? We’re specifically interested in the Flutter SDK.Thanks in advance for your time.

say_pobyNew Member

General Questions

or-fgemf-20 error .,..

If I submit a payment profile in the Google Play Console and it is declined, will the payment not go through?It works fine in the sandbox test, but when I try to make a real payment, it returns an OR-FGEMF-20 error.

brohemianNewcomer

General Questions

RevenueCat's Open Source SDK vs paid features

I’d like to use RevenueCat’s open source SDK for handling subscriptions in a React Native expo app. It’s not clear to me from the docs which features are paid or free. My goal is to use RevenueCat for two reasons: To avoid creating a bridge for both Apple and Google without having to use native code To have the above with a single API for both platforms within a React Native Expo appI would like to start by implementing free features first, and then slowly add paid features on top when needed. Could you point me to any relevant resources that may explain these differences?

bratzNewcomer

implementing a parental gate?

is it possible to implement a parental gate while using revenuecat paywalls?An example of a parental gate would be after a user clicks ‘purchase’ or ‘start trial’, a simple question is asked to verify the user is of age like “enter your birth year”If the user is verified, the Apple purchase opportunity modal is presented, and if not, the paywall will close.I can’t find a way where the verification question is asked after a user clicks purchase in a paywall. Parental gate functionality is required for every app that aims to participate in the ‘Made For Kids’ category.

Enrique MendezNew Member

General Questions

Need help with implementing promo codes for subscription discounts

I'm currently facing an issue with implementing promo codes in my app. Currently, my app has only one subscription, but we would like to provide different "promo codes" that offer discounts on the subscription based on the code entered. After reading the documentation on promo codes for Android, I discovered that the Play Console promo codes don't exactly meet our requirements. They only allow for providing free trials to users and don't directly support subscription discounts. However, I came across the "subscription offers" feature and had an idea of creating a subscription offer with the criteria "developer determined." This way, I could create an offer with a discount and maintain a list of valid codes within the app. When a user enters a valid code on the app paywall, the offer with the discounted price should be applied to their purchase. With this plan in mind, I created a developer-determined offer yesterday. Today, I'm trying to find a way to retrieve that offer within the app

Patricia WongNew Member

How to create a sandbox api key?

I didn’t find how to create a sandbox only api key. Is it possible?

aseemk-portolaNew Member

Dashboard & Tools

Customer Center: how do promo offers work with multiple plans/products?

Congrats on the launch of the new Customer Center beta! It looks very cool.I’m excited about the promotional offer support, but I’m confused: it looks like we can only configure a single iOS promo offer ID per case (cancel vs. refund).But I thought that iOS promo offers were attached to specific subscriptions (plans/products)? So wouldn’t we need to be able to specify different promo offers depending on the specific plan/product the user is on? (Or the ability to specify an Apple product ID too?)Thanks!

gasHelper

Consumables IAPs

We’ve implemented consumables as an add-on along side our subscription. The high-level flow is: user makes purchase in-app —> RC sends webhook —> we increment the user’s balance in our database.How should a consumable purchase be validated locally.After receiving the CustomerInfo object in the purchase completion handler, what do I specifically look for? With subscriptions or non-consumables I just check to see if the entitlement is present. Consumables obviously don’t require permanent entitlements.I can filter the object’s nonSubscriptions array for the correct productIdentifier, and then check if its purchaseDate is less than 30 seconds old.This feels brittle—for example, somebody could easily make a purchase of the consumable and then quickly attempt it again and the code above would consider them having purchased it twice.Thoughts on this? Should I just show a loading animation and query my database here instead? [edited to remove second question because I found the answer h

MaelNew Member

General Questions

IOS Code error : 23. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect

Hello, I have this error from RevenueCat: code: 23, message: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-empty domain: RevenueCat.ErrorCode, userInfo: "readableErrorCode":"CONFIGURATION_ERROR","readable_error_code":"CONFIGURATION_ERROR","source_file":"RevenueCat/OfferingsManager.swift:237","source_function":"createErrorForEmptyResult(_:)","NSLocalizedDescription": There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-off

simon-irmančnik-15ac30New Member

Update for the subscriptionPricePoints Endpoint

Apple sent a mail thatWe’re reaching out to let you know that the subscriptionPricePoints endpoint now requires a territory relationship filter. If you use the App Store Connect API to configure your subscriptions, please note that you'll be required to define this filter in an upcoming release.I wonder whether it was already implemented and already have been using territory filter or if it is not implemented, have you got any plan to implement? We’re specifically interested in the Flutter SDK.Thanks in advance for your time.

say_pobyNew Member

General Questions

or-fgemf-20 error .,..

If I submit a payment profile in the Google Play Console and it is declined, will the payment not go through?It works fine in the sandbox test, but when I try to make a real payment, it returns an OR-FGEMF-20 error.

brohemianNewcomer

General Questions

RevenueCat's Open Source SDK vs paid features

I’d like to use RevenueCat’s open source SDK for handling subscriptions in a React Native expo app. It’s not clear to me from the docs which features are paid or free. My goal is to use RevenueCat for two reasons: To avoid creating a bridge for both Apple and Google without having to use native code To have the above with a single API for both platforms within a React Native Expo appI would like to start by implementing free features first, and then slowly add paid features on top when needed. Could you point me to any relevant resources that may explain these differences?

bratzNewcomer

implementing a parental gate?

is it possible to implement a parental gate while using revenuecat paywalls?An example of a parental gate would be after a user clicks ‘purchase’ or ‘start trial’, a simple question is asked to verify the user is of age like “enter your birth year”If the user is verified, the Apple purchase opportunity modal is presented, and if not, the paywall will close.I can’t find a way where the verification question is asked after a user clicks purchase in a paywall. Parental gate functionality is required for every app that aims to participate in the ‘Made For Kids’ category.

mohaned-9adad7New Member

IOS IAP promo codes are not working in Production app

IOS IAP promo codes are not working in Production app but the RC dashboard is recording each redemption as actual purchases, given that the user gets a prompt for purchasing the product each time they try to redeem the code. strangely I tried to test it out one time but I uninstalled the app and installed it through the redemption process and it worked, just for that one time and then it stopped working again.

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