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Question

RevenueCat paywall assets (images/icons) fail to load for users in Russia

  • January 24, 2026
  • 1 reply
  • 23 views

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Users located in Russia (RU) report that RevenueCat paywall assets are not loading – specifically images and icons. The paywall UI renders, but asset requests fail or never resolve, resulting in missing visuals (empty placeholders / broken images) and a degraded purchase experience

 

I already tried configuring an alternative proxyUrl (https://api.rc-backup.com/) in the RevenueCat SDK. However this did not solve the issue, because paywall images and icons are loaded from a different asset domain which is still inaccessible from Russia

 

 

1 reply

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  • Author
  • New Member
  • January 27, 2026

RevenueCat team, please respond – this is critical issue. Users in Russia are already having issues with Apple Pay, and images failing to load are driving conversion even lower