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Hi, Is this normal to not having data at the Customers > Sandbox page?Thanks! 

It seems that API v2 has been in development for a while, but I only just discovered its existence yesterday. I have 2 questions:What’s the best way to follow progress on its development? I don’t see any sort of CHANGELOG in the docs, or any blog posts about it. As I’ve started playing with the API, I have feedback, ex: missing expandables. What’s the best way to provide feedback about it?

If I log in then relaunch the app so the RevenueCat SDK initializes with the appUserId populated, the paywalls launch perfectly.If I log out, paywalls are displayed. If I then log back into the same appUserId (or any other), paywalls aren’t displayed.If I launch the app logged out, paywalls are displayed. If I then log in (to the same appUserId), paywalls aren’t displayed.The call to `offerings.currentOffering(forPlacement: “placement_id”)` does return an offering in all cases.The following is executed in all cases, with a non-nil offering:```            Group {                PaywallView(offering: offering, displayCloseButton: true)            }            .onRestoreCompleted { customerInfo in ...```Any ideas what might be preventing the paywalls from rendering?

Hi everyone! 👋New to RevenueCat here - I'm building a cross-platform app (iOS, Android, and web) and I've already invested significant time creating custom paywalls that work well for my use case.I was excited to try RevenueCat Paywalls to potentially simplify things, but I ran into a couple of friction points I wanted to share:1. No way to export/import paywall configurationBuilding a paywall in the UI takes quite a bit of time, especially when you're trying to match an existing design. It would be incredibly helpful if there was an option to export the paywall configuration as JSON or XML. This would allow us to:Use AI tools to help generate or modify paywall configs Version control our paywall designs Quickly iterate without manual UI clickingHas anyone found a workaround for this?2. Missing floating/sticky CTA button optionMy current paywall is fairly long (feature comparisons, testimonials, etc.) and I use a floating subscription button that stays fixed at the bottom of the scree

I’m not doing anything fancy. Yesterday I was able to create 3 products just fine and they all show up, but this fourth one I created cannot be found. Even though I’m importing the Products directly from App Store Connect yet I still get these two errors WARN: 🍎‼️ Could not find products with identifiers: ["extension_atlassian_monthly"].There is a problem with your configuration in App Store Connect. More info here: https://errors.rev.cat/configuring-productsWARN: ⚠️ There's a problem with your configuration. No packages could be found for offering with  identifier extension_atlassian_monthly. This could be due to Products not being configured correctly in the RevenueCat dashboard, App Store Connect (or the StoreKit Configuration file if one is being used). To configure products, follow the instructions in https://rev.cat/how-to-configure-offerings. More information: https://rev.cat/why-are-offerings-emptyI have triple checked that the Product IDs match exactly `extension_atlassian_mo

I’ve done everything I found online, I made sure all configurations are configured properly, checked app store connect etc. I even signed all the agreements on app store connect (saw this on another post). Still getting Package Not Available.

I can’t seem to find any way to test the refund flow for simple one time consumable non-subscription purchases (no entitlements).  This is mission critical because my backend needs to deduct tokens from a user’s account if they refund.  I understand I should expect a CANCELLATION webhook event, but if I call GET /subscribers/{app_user_id} in response to the webhook, what will be the change to their user info object? Will the purchase entry be removed from their list of purchases in the non-subscriptions json node?  Is there really no way to test refunds from the sandbox?

I am using RevenueCat with Stripe for web payments. I am considering migrating to Paddle, as it seems to handle tax collection in a way that is understandable (Stripe's tax system is so confusing).How should I approach such a migration? What should I do with existing subscriptions? Is it possible to "cut" Stripe and have users' ongoing subscriptions remain active until the end of their period? When the end period arrives, I would just ask users to subscribe again via Paddle ? Or is there a better way?If you are like me and want to share how your migration is going, please use this thread :-)

I created a purchase in production, which includes a trial period.  Using the automated email to manage the subscription, I cancelled the subscription, but the trial is still active. This is a revenuecat web billing product, so the product & transaction are not in Stripe.How can I immediately cancel the trial also?   

I want to confirm: in RevenueCat webhook events, is app_user_id guaranteed to be included in the aliases array? Same question for original_app_user_id.For this scenario:Fresh install, new $RCAnonymousID:123 created, app_user_id = $RCAnonymousID:123 User taps restore (no logIn() call in this session) RevenueCat merges a previously known ID with this new anonymous ID. The previous ID could be either $RCAnonymousID:567 or john123 (set via logIn() in a prior session on another device).At the time the webhook event fires:Is app_user_id the previous ID ($RCAnonymousID:567 or john123)? Does aliases contain both the previous ID and the new $RCAnonymousID:123?I'm pretty sure, but want 100% confirmation.

Hi, At RAGA 2025, you mentioned that your new Funnels product would be in Beta around the end of the year. Can I try it? Also: You frame it as “web-to-app”. But I’m more interested in having my normal app onboarding be remotely configurable, A/B testable, etc. So will I be able to use your Funnels product as my normal app onboarding flow (user downloads app, launches app, goes through RC funnel, finally lands on my apps home screen)?Thanks, Toby

I saw this post, but it was a bit old. Any hope, now that we are a year later, for a RC <> Shopify integration?

 HelloI have linked the entitlement with the product and configured it properly. but when the user purchases the entitlement is not given in code and also not displayed in the dashboard saying “unattached products”. i am building for iOS using flutter. what should i do to fix it?

Anyone knows how to change the blue color of the buttons in the image please? As in the design they are buttons that are linked to another websites.

Paywall Editor on the left / iOS Simulator on the right Hi!I’m seeing a visual/state bug with the Offered Package component in the new Paywall Editor testing on iOS.What I’m doing    •    Using the Paywall Editor with the Offered Package component.    •    I configured the icon states like this:    •    Default: Circle, color #3D3C41, 24×24    •    Selected: Filled Circle Check, color #FBEB00, 24×24    •    In the editor preview everything looks fine.Issue:On the iOS simulator, when I open the paywall and tap on a different package than the one selected by default:    •    The newly tapped product becomes selected    •    But the icon on the left does not switch to the “Selected” icon for the newly chosen package.    •    Instead, the originally selected package keeps the “Selected” icon, and only its color changes when I tap on other products.So effectively, icon state and actual selection go out of sync: the default product keeps the filled check icon, while another product is actual

I am designing my Paywall using the new Paywall Editor.I am using a Carousel where each Page hasa Title an Image which is a screenshot of the appThis is how such a page looks in an ideal scenario: However, the problem is that on smaller screens,the Carousel height does not adjust thus, the Page height does not adjust thus, the Image is not scaled to fit into the viewport.This is how it looks on a smaller device: I would in that case like the Image to scale to be smaller, fit into the Viewport, and not make the Carousel scrollable. I think what is needed to achieve that is the option to allow the Carousel to only fill the available height like using a weight of 1 only on the Carousel.How can I achieve this?Thanks in advance for any thoughts or hints!

Hello,I am using RevenueCat Paywalls for Google Play Subscriptions in my App. I can successfully set up and start trial periods in my Paywall, but the price displayed for introductory offers is still the standard price, not the price after conclusion of the trial (which is discounted by X% in my case).In the Paywall editor, using Text field for an introductory offer with {{ product.price }} shows the default price and  {{ product.offer_price }}  simply shows “free”, not the discounted price after the trial period. ( {{ product.secondary_offer_price }} doesn’t show anything, but I think that’s because I only have one intro offer active )The goal is to show something like “{{ discounted price }} for {{ discounted period }} then {{regular price}} {{period}}}”. How can I achieve this?I am using the latest SDK inside Dart/Flutter.

Is there a way to configure Revenue cat to revoke entitlements immediately when billing fails and the subscritpion enters a billing retry or grace period? I’m using stripe. I noticed that my past_due stripe account have an active entitlement that doesn’t expire until end of next billing cycle!  I currently have code like this but it feels ugly and I prefer revenue cat handle it:  // Check if all subscriptions are either not active or not trialing const hasActiveOrTrialingSub = subscriptionData?.some( (sub) => sub.status === 'active' || sub.status === 'trialing' ); // Check if any subscription is past_due const hasPastDueSub = subscriptionData?.some( (sub) => sub.status === 'past_due' ); // Step 3: Fetch active entitlements for the owner const activeEntitlements = await getActiveEntitlements(ownerProfileId); console.log("activeEntitlements", activeEntitlements); if (!activeEntitlements || activeEntitlements.length === 0) { return; } const fleetEntitlement = act

Today I am trying to create another entitlement for my project. However, popup is not clickable, yet seems to be disabled. Is there any bug preventing me to create it? Can you check it?

Hi team,I'm experiencing unexpected webhook behavior when using `DEFERRED` proration mode for Google Play subscription changes.## Expected Behavior (per documentation)According to the [Event Flows documentation](https://www.revenuecat.com/docs/integrations/webhooks/event-flows#product-change-at-period-end):> In the case of a product change at period end, a PRODUCT_CHANGE event will immediately be sent informing of the upcoming product change. [...] When the customer encounters their next renewal, a RENEWAL event will be dispatched (for App Store subscriptions) or an **INITIAL_PURCHASE event (for Google Play subscriptions)**.## Actual BehaviorWhen using `GoogleProrationMode.DEFERRED` for a product change on Google Play:1. `PRODUCT_CHANGE` event is received (as expected)2. At next renewal, **RENEWAL** event is received instead of **INITIAL_PURCHASE**This contradicts the documentation which states Google Play should trigger `INITIAL_PURCHASE`.Additionally, the `original_transaction_id`

We are on iOS and have figured out that `checkTrialOrIntroDiscountEligibility` exists for dynamically determining if a user is eligible for an introductory offer.That lets us update the UI appropriately. However, we’d like to go a step further and start the free trial without showing the native sheet that requires a credit card. Is there a way to start the trial for the user without showing the paywall? We plan to show RC’s paywall after the introductory offer.

Hello everyone,I'm facing a frustrating issue where RevenueCat fails to fetch my newly added Consumable products, giving the error Could not find products with identifiers. However, my existing auto-renewable subscriptions (Weekly, Monthly, Yearly) are fetching and working perfectly in the same app.My Environment: Device: iPhone 8 (iOS 16.7.12) - Real Device Xcode: 16.0.1 (Build 17A400) App Status: Live in App Store (Version 1.0) RevenueCat Configuration: Products created, Entitlements linked, Offerings configured. The Issue: I added 3 new Consumable products (Credits system) in App Store Connect. They match the IDs in RevenueCat. When I run the app on a real device (Sandbox), Purchases.shared.offerings() returns empty for these specific packages, and the logs show that Apple is returning an invalid product identifier error. Logs: [store_kit] DEBUG: 😻 Store products request received response[offering] WARN: 🍎‼️ Could not find products with identifiers: ["rc_purplai_30cr", "rc_p

I’ve just realised that calling the new subscription Paywall when the user is seeking account status info and maybe modify the subscription level probably isn’t wise. Is it best practice to create Paywalls specific for this subscription change task?

I am getting Package Resolution Failed on Xcode 26.6.1. with package manager. Using CocoaPods or Carthage is not option for us. Is anyone else having this issue?https://github.com/RevenueCat/purchases-ios-spm.git

Hello, I am trying to fetch the daily revenue for a project through API Call in python. I have the API key and the project ID. However, I am unable to locate the endpoint to get the daily revenue for a specified date range. All I can get is a snapshot of their dashboard (containing the last 28 day revenue) with the following code:  url = f"https://api.revenuecat.com/v2/projects/{project_id}/metrics/overview"headers = {    "Authorization": f"Bearer {API_KEY}",    "Accept": "application/json"} response = requests.get(url, headers=headers)response.raise_for_status()metrics = response.json().get('metrics', [])df = pd.DataFrame(metrics).rename(columns={'id': 'metric', 'value': 'value'})print(df) Can someone please help me with the code, that will take date range as input in parameters and give me a breakdown of daily revenue for the date range?