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Question

Susception works in Xcode but does not work in TestFlight


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This have been extremely frustrating, and I am in dire need for help or assistance. I created a app and added the RevenueCat code information to my project, and followed all the examples exactly. I watch countless videos. I finally got it to work on the simulator IOS 14 like explained. it works perfect. I triple checked my information both on RevenueCat platform and in apple developer. after being uploaded to apple developer, and I downloaded it from TestFlight. I try to make a purchase, and nothing happen. it is as if the screen is frozen. please help me with this issue. Thanks!!!!

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6 replies

cody
RevenueCat Staff
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  • RevenueCat Staff
  • 501 replies
  • March 11, 2022

Hey @Caleb Lazard,

Sorry to hear you’re having issues! You mentioned that you got things working in the simulator - was that with a StoreKit Config file? Can you confirm you’ve set up your products in App Store Connect with the same product identifiers you’ve entered in RevenueCat? Additionally, are the products in the ‘Ready to Submit’ state?


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@cody I am facing the same issue. Purchase work flow works properly on simulator but when I upload my app on testflight and install it, I am unable to subsribe any package. I have read all the relavent documents, artciles and github issues but still unable to resolve the issue.


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  • New Member
  • 1 reply
  • June 28, 2024
Makhdom Sharif wrote:

@cody I am facing the same issue. Purchase work flow works properly on simulator but when I upload my app on testflight and install it, I am unable to subsribe any package. I have read all the relavent documents, artciles and github issues but still unable to resolve the issue.

did you solve this?


Same issue is there any update?


  • New Member
  • 1 reply
  • November 14, 2024

I am also having the same issue. Does anyone have any updates on this? Payments work fine on simulator but do not work on Test Flight. Testers are not able to make purchases.


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  • RevenueCat Staff
  • 556 replies
  • November 15, 2024

@anime-style In TestFlight you’ll need to sign in with a real Apple id and not a sandbox tester Apple id. You’ll also want to make sure that your product identifiers in App Store Connect are identical to that in RevenueCat and that they are in the “Ready to Submit” state. We have a troubleshooting guide of some common TestFlight errors here: https://www.revenuecat.com/docs/test-and-launch/sandbox/apple-app-store#testflight


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