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Learn more about RevenueCat and talk about it with the community.

127 Posts
Brennan
RevenueCat Staff
BrennanRevenueCat Staff
published in Featured Articles
RevenueCat and Ad BlockersNews

First of all, thank you to everyone who reached out to let us know RevenueCat was added to a popular ad block list! Because of your messages, we were able to quickly make sense of some customer support questions and start taking action. So, what’s the situation?The RevenueCat domain was added to a community-shared list of domains that are imported by popular ad blocking tools like AdAway and Pi-hole. This means anyone using these tools is unable to access RevenueCat functionality. More specifically, developers and teams using RevenueCat won’t be able to access the RevenueCat dashboard. And with regards to app end users, app purchases can’t sync with RevenueCat and thus won’t allow for entitlements to unlock or for purchases to be properly reflected in dashboard metrics.In other words, RevenueCat won’t work at all for these users. Why was RevenueCat added to this list?The short answer is “we don’t know.” It seems to be a misunderstanding of what RevenueCat does, although we’ve explained

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Carlo Zottmann
Jacob Eiting
RevenueCat Staff
Jacob EitingRevenueCat Staff
posted in Tips & Discussion
RevenueCat CEO checking in

Hi! I’m Jacob, recovering iOS engineer and CEO of RevenueCat.  It’s still a bit mind boggling how many folks are using our little SDK these days, and I’m excited that we have an open community to chat about it. I’d love to hear your product and company feedback. I don’t get to spend nearly enough time with developers using our product day-to-day and would love to hear what direction you think we should take the SDK, the dashboard, and ultimately the company. We are here to help you make more money with your apps, so tell us what you need! P.S. I’m thinking about making an app. Can you still make apps in Objective-C?

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ConsciousWarriorNew Member
asked in Tips & Discussion
Reverse Trial Strategy: Anybody of you got experience/data on that?

Basically it works like this: When a user downloads the app, he immediately is given 7 days of premium access, for free without opt-in into a subscription or anything, just by default. Then after 7 days, you show him the paywall where the user can choose a a monthly or yearly offer, if he doesn't choose a subscription, he loses the premium access. You communicate all of this clearly upfront (the user also sees a banner in the app saying "5 days left"), so the users knows that he is in the "trial" period. Of course the advantage is that basically all users "enter" the trial phase, but the trial to paid conversion will obviously be lower. But in total the paid users should be more hopefully, if product-market fit is great.Anyone tried this out yet? You have data on how your download to paid conversion rate improved? By how much? Can someone recommend this strategy and back it up with data? That would help a lot! Thank you very much!!

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ot-db8279New Member
posted in Tips & Discussion
[SERVICE_UNAVAILABLE] Fixed by logging back into Google Play

I was getting this error when trying to fetch products: SERVICE_UNAVAILABLE: Error fetching products. An internal error occurred. Nothing happened when trying to initiate a purchase. After checking everything in the code and console, the fix was simple:🔑 The device was logged out of Google Play. Once I logged back into a Google account in the Play Store app, everything worked. Just sharing in case it helps someone else save time

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aniket-retrytechNew Member
asked in Tips & Discussion
Feature Request - Verification in Backend

Hello,We are currently utilizing a coin wallet system within our app. When a user makes a purchase from either Android or iOS, coins are added to their wallet. However, we have recently noticed some unauthorized or unexpected purchases. To address this, we aim to verify purchases directly from the backend.We have explored the following APIs for this purpose: Purchases List API: https://api.revenuecat.com/v2/projects/{project_id}/customers/{user_id}/purchases While this API provides a list of purchases, it lacks the option to sort the results to obtain the most recent purchase. Single Purchase API: https://api.revenuecat.com/v2/projects/{project_id}/purchases/{purchase_id} The purchase_id required for this API can only be retrieved through the previous API, making it impractical to directly verify purchases from Android and iOS. After thorough investigation, we found that there is no API available to directly verify a purchase using the transaction ID. Additionally, there is no dire

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Stevdza-San
Stevdza-SanNew Member
posted in Tips & Discussion
Promo/Discount Codes feature in the Revenuecat roadmap?

Implementing a promo/discounted codes feature, where we can track purchases with various codes that we generate on our own, can be hard to implement if we need to track all these things on our own.We already have amazing Paywalls. Imagine having an option to add the promo code field in it as well. And being able to include different offerings based on the code.I think it would be a hell of a feature if RevenueCat could include it in the roadmap.What do you think about it?

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jeffrey_bunn
RevenueCat Staff
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emmanuel-aguilar-0dba13New Member
asked in Tips & Discussion
Ipad

Hi, do you think you can help me with anything, please?Look, I'm working on a project in Flutter. In this project, I have what will be subscriptions, and I'm managing them with Revenucat. We already have the implementation done, and it works perfectly on iPhone, but the problem we're having is that when we emulate the app on an Air Pod, it's giving us problems in that area.Let me give you a little more important context:This same problem we're experiencing right now with Air Pod emulators previously occurred on iPhone emulators, but it was solved by creating a "StoreKit 1 Configuration File." This file allowed us to set up our subscriptions in Xcode, and this way, the problem was eradicated. However, now the problem persists on the iPad. I don't know if additional adjustments need to be made for the iPad. I've already tried to create an iPad emulator with iOS 17.5, thinking it might be the iOS version, but it still doesn't work.Thank you very much for your time.Console error:DEBUG: ℹ️

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chris_perriam
RevenueCat Staff
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TalicomDedicated Member
asked in Tips & Discussion
Error #23: There is an issue with your configuration iOS deployment target 18.0

Hello. I have read all the existing posts on this issue, but am still stuck.My Flutter app has been successfully processing purchases via RevCat for over a year, but following publishing the latest version of the app, iOS users are getting Error #23 when trying to purchase: “There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect”I have changed nothing in the app in the latest version relevant to this issue except increased the iOS deployment target version to 18.0.I have checked all the suggestions mentioned in this form posts (signed agreements, financial setup, correct API keys, etc.), all looks fine and has not changed.purchases_flutter version is 8.7.1The code that produces this error is: offerings = await Purchases.getOfferings();Please help me diagnose and solve this -- my users can no longer make purchases

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joan-cardona
RevenueCat Staff
feliz-philip-8b67d4
feliz-philip-8b67d4New Member
asked in Tips & Discussion
Subscription Status Delay in Sandbox – Normal?

Hey folks,I’m testing subscriptions in the iOS sandbox using RevenueCat, but noticing delays in status updates—like renewals or expirations not showing up right away in the dashboard.Is this normal in sandbox? Also, is there a way to manually trigger a sync or refresh from the app side?Would love to hear how others are handling this during development. Trying to keep everything smooth before going live.Also, if anyone’s visualizing this kind of data, what are the best data visualization tools you’re using with RevenueCat?Thanks!

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guilherme
RevenueCat Staff
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thomasf-23432fNew Member
asked in Tips & Discussion
The webhook documentattion for subscriber_attributes is not consistent with examples

https://www.revenuecat.com/docs/integrations/webhooks/event-types-and-fieldsThe fields table says  that subscriber_attributes is an ArrayIn the example below it is an Object

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wes_clark
RevenueCat Staff
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ksog66New Member
asked in Tips & Discussion
Can't see the free trial offer for my monthly subscription inside paywall.

I have created paywall with three product, one is single time purchase iap and other two are subscription based, (monthly, yearly, and lifetime)after configuring the paywall using the documentation, i am able to add these 3 products in the paywall, but then i created a new offer under monthly plan subscription for 7 days free trial. i am unable to add these offer in the paywall, as it is not received by revenuecat inside their packages or product

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joan-cardona
RevenueCat Staff
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aaaHelper
posted in Tips & Discussion
Option to Change Notification Sounds in the Official iOS App

Hello.The RevenueCat iOS app is very well-made.The notifications from this app bring a different level of dopamine compared to others.The only unfortunate thing is that the notification sound cannot be changed to a custom one.If we could differentiate the notification sound from other apps, we would be able to know about purchases without looking at the screen.It would work well enough to just be able to select from sounds built into the iOS system, without having to create custom sounds.Thank you for your consideration.

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wes_clark
RevenueCat Staff
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leroyice111New Member
asked in Tips & Discussion
Struggling with RevenueCat + Flutter (Riverpod, Firebase, GoRouter) Integration

Hi everyone! I’m trying to integrate RevenueCat into my Flutter app, which already uses Riverpod for state management, Firebase for auth/onboarding status, and GoRouter for navigation. I’m running into issues with routing redirects, linking Firebase users to RevenueCat, and handling subscription states. Would appreciate guidance or examples!My Setup: Authentication: Firebase Auth (users marked as "completed onboarding" in Firestore). Routing: GoRouter with redirect logic to handle onboarding/auth flows. RevenueCat: Configured, but struggling to link Firebase users and prevent paywall errors. Key Issues: Routing Conflicts: Using redirect in GoRouter, but async checks (onboarding status, subscription) cause race conditions. Example: Sometimes the app shows the paywall even if the user has an active subscription, or redirects incorrectly. Linking Firebase ↔ RevenueCat: How do I ensure the Firebase user ID is synced with RevenueCat’s user ID after login? State Manageme

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jeffrey_bunn
RevenueCat Staff
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goodbenyaNew Member
asked in Tips & Discussion
Extend time of subscription for user

I would like to provide extra time of the subscription for user.For example service was not able during 2 days and I would like to grand 2 days to user.Is it possible to do with RevenueCat?

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wes_clark
RevenueCat Staff
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luis-b70ca8New Member
asked in Tips & Discussion
Documentation typo

I did not know where to report this, rather silly, thing. This documentation:https://www.revenuecat.com/docs/tools/customer-center/customer-center-flutter States that we need at least version 8.7.0 Well, the latest release of that package in pub.dev in 8.6.1 at the time of writing and the changelog:https://pub.dev/packages/purchases_ui_flutter/changelogsays you introduced the customer center at 8.6.0 Great product guys, thanks!!

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joan-cardona
RevenueCat Staff
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syed-hamid-cf6ec5New Member
asked in Tips & Discussion
REST API Environment issue

I have setup an API in bubble, which shows environment: sandbox in production as well.How to resolve this issue?

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wes_clark
RevenueCat Staff
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wang-zhilin-617149New Member
asked in Tips & Discussion
Lost a lot of orders, give up RevenueCat

Lost a lot of orders, give up RevenueCat, intend to buy their own server to do order verification, fortunately, there is no user to give bad reviews 

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kaitlin
RevenueCat Staff
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alfonso-bricenoNew Member
asked in Tips & Discussion
Unable to Fetch Subscription Products During App Store Review

I’m currently facing an issue with my app during the App Store review process, and I need some guidance.Problem Overview:The App Store Review team has rejected my submission because they encountered an error when attempting to purchase subscriptions. Specifically, the error occurs when the app tries to fetch subscription products from the App Store.Details:The subscriptions are still in a "Pending Approval" state in App Store Connect. When the app calls getProducts() or fetches entitlements, it returns no products, likely because the subscriptions haven’t been approved yet. This leads to an error when the App Review team tries to initiate a purchase.What I’ve Done So Far: Receipt Validation: My server is configured to validate both production and sandbox receipts as per Apple’s guidelines. Testing in the sandbox environment works fine, and the app handles receipts correctly in that context. StoreKit Testing: I’ve included a StoreKit configuration file in my Xcode project to simulate

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joan-cardona
RevenueCat Staff
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RgrgNew Member
asked in Tips & Discussion
All recent Transactions

Hi RevenueCat community, my favorite view is the “Recent transaction” view on the dashboard. But it only shows the last 10 transactions. I would like to view much more. But I have no idea how to get that “last subscription” sorting e.g. in the customer list. Any idea?Thank you!

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jeffrey_bunn
RevenueCat Staff
Ryan Glanz
RevenueCat Staff
Ryan GlanzRevenueCat Staff
posted in Featured Articles
Is RevenueCat Supported In My Country?

Does RevenueCat Support Purchases in (X) Country?RevenueCat supports subscriptions and in-app purchases for any country that is supported by the app stores (Apple, Google, Amazon) and Stripe. What if my country is only partially supported?If you want to support in-app purchases in Bermuda, for example, RevenueCat will work for all users in Bermuda, and they can make purchases in the Apple App Store and Amazon Appstore, but not in the Google Play Store.If a Bermudian user purchases a subscription on an Apple device, they can still access their subscription on an Android device if you properly support cross-platform usage of RevenueCat. Stripe purchasesStripe works differently from the app stores. If you as a developer have a bank account in a supported country, then you can collect payments globally. So, in the table below, if a country does not have a √ for Stripe, that does not mean you cannot collect Stripe payments from users in that country. It simply means your bank account/busine

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Ryan Glanz
RevenueCat Staff
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jamshed-khan-6f21feNew Member
posted in Tips & Discussion
App Rejection due 3.1.2 - Business -payment - Subscriptions

Hi dear, i got the same rejection 3.1.2 this is my description about subscription Pulse Healthcare AI – Subscription Plans Pulse Healthcare AI offers two subscription options to unlock premium features: Monthly Plan: Access our premium tools and resources with a monthly renewal.Yearly Plan: Enjoy a discounted rate with an annual subscription.Free Trial and Auto-RenewalBoth plans come with a 3-day free trial to experience all premium features at no cost. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. You can manage your subscription and turn off auto-renewal in your account settings after purchase.attacted the pricing any body help what change should i do.  

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Ryan Glanz
RevenueCat Staff
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collinsNew Member
posted in Tips & Discussion
Request for Optional "No Payment Due Now" Feature

Hey RC,I’d love to request an optional "No payment due now" text with a checkmark (✓) to be placed just above the CTA button in remote paywalls. I prefer to keep using remote paywalls, but adding this would make a huge difference. Anyone else think this could be helpful?

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jeffrey_bunn
RevenueCat Staff
suzen
suzenNewcomer
posted in Tips & Discussion
The Best Methods for Organizing Several Subscription Levels on Various Platforms

Hello Everyone,Right now, I'm developing a mobile app with pricing variations for iOS and Android that offers three different subscription tiers: basic, premium, and pro. We manage our subscriptions and in-app purchases with RevenueCat, and I'm looking for guidance on a few important points.Price parity across platforms: How crucial is it to keep iOS and Android prices the same? Have you discovered that certain pricing schemes perform better on some platforms than others?Upgrades and Downgrades of Tiers: For those of you with several subscription tiers, how do you handle requests from consumers to change their tier mid-cycle? Is it possible to make this changeover go smoothly without confusing users or having an impact on their retention?Providing Regional Pricing: In light of the recent adjustments to exchange rates and localised pricing tactics, how are you handling regional pricing disparities? Does RevenueCat take this into account automatically, or do I have to set it up individua

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sharif
RevenueCat Staff
suzen
suzenNewcomer
asked in Tips & Discussion
Need Guidance as In what category should I post?

Hello, all! This is my first post after just joining this discussion, so please forgive me and provide kind assistance if I have posted to the wrong subsection! I am new here but a real enthusiast and loving this community so far. I have a background in teaching coding and in education and feel I could help with documentation, at least for starters.As a new member in this forum and wish to share and gain some knowledge. I am looking forward to create my own discussion to resolve my query and gain some knowledge though I have taken part in various discussion which is definitely helped me a lot.Also in what category should be taken depends on what factors? Thank you in advance.

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Michael Fogel
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RouuugeActive Member
asked in Tips & Discussion
Feature request: Allow one Package in Template 7 per Tier

It would be nice if you allowed adding only one package per tier.Use Case:I have two tiers: Offline and Cloud. - Cloud has two packages, subscription monthly and annually. - Offline has only a lifetime package to remove ads. 

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sharif
RevenueCat Staff

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