Offering shows only one subscription in Android instead of 3

Hi ​@viacheslav-075639 ,

Tarek from the RevenueCat support team here, happy to assist you!

I'm sorry you're experiencing this, I will help you sort it out.

I checked your configuration against our sample app, and I wasn't able to get any of the three products. If that happens to you too, this is a bit different from what you described, and the cause might be very one of the following:

1. Google Play Console agreements / banking not completed
The app (com.goodfood_app) must have all merchant agreements signed and banking details filled in Google Play Console. If this hasn't been done, Play Store will refuse to serve products. This is one of the most common gotchas.

2. App not published on a closed track
Google Play requires the app to be published on at least a closed testing track before in-app products can be fetched, even in development/testing. If it's only in draft or internal testing, products won't load either.

3. Licensed testers not configured
If the user testing this is not added as a licensed tester in Play Console → Settings → License testing, they may not be able to fetch products. The Google account on the device must match one of the licensed testers.

4. Regional availability
As noted earlier, pricing is only configured for UA (Ukraine) in your case. If the tester is in a different region, the products simply won't be available to their device.

Feel free to check our full troubleshooting guide for empty offerings here.

On the other hand, if you're still seeing one product and not the other two. The cause might be one of the following two:

First, one of your product, plus:plus-year , uses prepaidBasePlanType, not autoRenewingBasePlanType like the other two. I am not sure whether this is intentional.

Prepaid base plans are a different product type in Google Play Billing Library.

Second, plus:plus-monthly has legacyCompatible: true, but plus:plus-3monthly does not have that flag set. Depending on the billing library you use, non-legacy-compatible plans may be invisible.

Feel free to double-check what's happening and check the associated possible cause. You can also share snippets of code showing how you fetch offerings and products, I'll gladly take a look at them and see if I can spot anything odd. You can open a ticket if you want to share those privately, just mention this thread so we can have full context.

Let me know if that makes sense!

Have an excellent day.

Best regards,

​@Tarek  Thanks for the reply.

Everything is working now. The services probably needed time to update and sync.

Glad to hear that ​@viacheslav-075639 !

Best,