Subscription Status Delay in Sandbox – Normal?

Hi ​@feliz-philip-8b67d4 ,

Thanks for reaching out!

You mentioned seeing delays in the iOS sandbox. That’s actually pretty common, Apple’s sandbox environment can behave inconsistently, and events like renewals or expirations often don’t reflect immediately. Fully closing and reopening the app usually helps trigger updates.

That said, I noticed your project doesn’t yet have products set up in RevenueCat, and we’re not seeing any transaction logs on our end. To make sure everything’s wired up correctly, can I ask:

• are you testing using StoreKit Test in Xcode with configuration files?
• or using sandbox accounts from App Store Connect on a physical device?

If you're using StoreKit Test: RevenueCat supports this workflow, but you won’t see purchases reflected in the dashboard unless they're processed via Apple’s actual sandbox servers.

If you're using the sandbox via App Store Connect: once you’ve configured your products and linked them in RevenueCat, you’ll start to see transaction data come through - including renewals and expirations.

You can find a detailed overview of how sandbox testing works and what to expect here:

RevenueCat’s Sandbox Testing Guide (and it’s Limitations section at the bottom) and a great read on our blog post: The Ultimate Guide to Subscription Testing on iOS  (including key tips on sandbox renewal timing and gotchas to watch out for).

As for your data visualization question, we have several Integrations that you can setup too!

Let me know how you’re currently set up, I’ll be happy to help guide the next steps.

Best,
Gui