Third-Party Integrations

Get help with webhooks, third-party integrations, and attribution providers.

  • 157 Posts
  • 378 Replies

157 Posts

J
JAdamNew Member
asked in Third-Party Integrations

It wasn't possible to connect, are you sure the URL is correct?

Hi,  I’m trying to send TEST Event to my newly created server with ssl certificate activated. But, I always see this error  It wasn't possible to connect, are you sure the URL is correct? But, I can access the endpoint using Post Man without any issue. Please, advice what should I do to diagnose this error.  Any help is appreciated. Thanks, JA

0
J
5 months ago
M
Mukesh22New Member
asked in Third-Party Integrations

fetchoffering() is able to fetch the in app products but not able to fetch subscription in android side only.

fetchoffering() is able to fetch the in app products but not able to fetch subscription in android side only. Error logs :- Empty offeringserror log :- DEBUG(32279): ℹ️ API request started: GET /subscribers/6273eb4bda327c735a4b20de D/[Purchases] - DEBUG(32279): ℹ️ API request completed with status: GET /subscribers/6273eb4bda327c735a4b20de 304 D/[Purchases] - DEBUG(32279): ℹ️ PurchaserInfo updated, sending to listener. W/System  (32279): ClassLoader referenced unknown path: system/framework/mediatek-cta.jar I/System.out(32279): e:java.lang.ClassNotFoundException: com.mediatek.cta.CtaHttp I/System.out(32279): [OkHttp] sendRequest>> I/System.out(32279): [OkHttp] sendRequest<< D/[Purchases] - DEBUG(32279): ℹ️ API request started: GET /subscribers/6273eb4bda327c735a4b20de/offerings D/[Purchases] - DEBUG(32279): ℹ️ API request completed with status: GET /subscribers/6273eb4bda327c735a4b20de/offerings 304 2 D/[Purchases] - DEBUG(32279): ℹ️ Requesting products from the store with

0
M
5 months ago
M
Mackenzie SalisburyNew Member
asked in Third-Party Integrations

Firebase: what is the lifecycle of a custom claim?

I’m tinkering around with RevenueCat for an app my company is releasing Q4 this year. We use Firebase as a simple backend.Context:One of our features is the submission of images for server-side processing. The submission of a job is done via a Firebase cloud function, and the abilities of the user to submit these jobs can be different depending on the user’s current subscription/entitlements. As such, it is important that the custom claims on the Firebase auth token are up-to-date when the backend function is called. Otherwise, the user might make a purchase to attain some feature, and not be able to access it immediately because the Function will reject their request. Question:When are the custom claims set, and can I expect them to be available immediately in my Firebase functions after a purchase?More specifically, if I await any calls into RevenueCat when a purchase is made, will all Firebase functions called from that point onwards have the custom claim set in the request? Or is t

2
M
5 months ago
D
dazbojActive Member
asked in Third-Party Integrations

Apple Search Ads Attribution warning

I am enabling ASA Attribution by following the guide that says to import iAd then setPurchases.automaticAppleSearchAdsAttributionCollection = truebut the console gives me the warning:[Purchases] - WARN: ⚠️ Tried to post Apple Search Ads Attribution, but Apple Ad Framework is is required for it and it isn't included

0
D
5 months ago
N
NiunNew Member
asked in Third-Party Integrations

Subscription expiration WebHook

Hello!I’m implementing RevenueCat in my application in order to handle user’s subscriptions. I have my own database and I want to set both “premiumLevel” and “expirationDate” (so I can use the benefits of Firestore sockets). I have a few questions:When a INITIAL_PURCHASE event is triggered, I am fetching the newest data in the subscribers endpoint and then getting the user’s id of my own database via aliases. Is that approach correct? When a EXPIRATION event is triggered, I am just updating my own database and setting premiumLevel to false and expirationDate to null (no request to subscribers), is that okay? Do I need to look up for other event types or the INITIAL_PURCHASE and EXPIRATION are enough to keep my database updated?

2
N
5 months ago
tobysola1
tobysola1Member
asked in Third-Party Integrations

Subscription not showing up in AppsFlyer

Hi, I recently conducted a test where I installed via an AppsFlyer Onelink and bought a subscription. In AF, the install is attributed correctly, but the subscription event never showed up (nor the associated revenue). The subscription event and revenue is sent via the RevenueCat integration with AF. Here’s a screenshot of the payload coming from RevenueCat:   Why didn't the revenue show up in AppsFlyer?  A few final notes: The subscription was a test subscription (conducted via Apple's Sandbox).  Notice the event name in RevenueCat is "renewal" (not "subscribe"). That's simply because I've used my Apple ID to purchase test subscriptions before.  The way we have the AppsFlyer SDK set up, we give it our own userIds to use. We give the same userId to RevenueCat (and all our tools). You'll see this userId in the RevenueCat payload as "customer_user_id".  Notice that the RevenueCat payload doesn't contain the IDFA. Perhaps this is the reason the subscription event isn't attributed correctl

2
tobysola1
5 months ago
V
vineetNew Member
asked in Third-Party Integrations

Send Customer Information to Firebase - Security Rules

Hi, I was looking at sending customer information to firebase as described here. https://docs.revenuecat.com/docs/firebase-integration There are example security rules here rules_version = '2';service cloud.firestore { match /databases/{database}/documents { match /${param:REVENUECAT_CUSTOMERS_COLLECTION}/{uid} { allow read: if request.auth.uid == uid; } match /${param:REVENUECAT_EVENTS_COLLECTION}/{id} { allow read: if request.auth.uid == resource.app_user_id } }} Are these security rules meant to be copy/pasted directly into firebase? They flag up some syntax errors when I try to and I’m not sure how they are supposed to be changed. I think the “${param:REVENUECAT_EVENTS_COLLECTION}” is the problematic part.

2
A
5 months ago
P
Pierre-ElieNew Member
asked in Third-Party Integrations

Event not sent to amplitude.

Hey RevenueCat team,I’m reaching out to you because we currently have an issue with an amplitude events on our android project.We have set up an event that should be sent when a user starts a trial; unfortunately, it is not sent anymore on amplitude for a couple of weeks, where we have the correct data in our revenue cat dashboard. Could you help us figuring what’s wrong?Thanks a lot 🙏

3
P
5 months ago
A
Andrei BostanNew Member
asked in Third-Party Integrations

How to give promotional offer on server side?

I have a use case at the moment where a user who is subscribed to an autorenewable subscription can invite a friend and receive a free month. On Google this is pretty straight forward to implement. The problem is on IOS. I saw we can use the promotional offers in order to implement this. The problem is that I offer that free plan on the server side and the promotional offers can be purchased only on the mobile app side. Is there any way to purchase a promotional offer on our server side?

0
A
6 months ago
W
WillGNew Member
asked in Third-Party Integrations

RevenueCat with Shopify

I am launching an app with a subscription offering. I currently have an e-commerce site built using Shopify. I am selling subscriptions on the Shopify site using the Bold Subscriptions Add-On, with Shopify Payments as the gateway.Bold offers webhooks for subscription events. I was thinking that I could pass these webhooks through my backend to the RC API...but...I don’t see RC endpoints for subscription events like cancel, so maybe this is not a viable solution?Is it possible to integrate the subscriptions sold on the Shopify site with RevenueCat? Am I missing a simpler solution here? Thanks!

1
ryan
RevenueCat Staff
6 months ago
Q
QueraNew Member
posted in Third-Party Integrations

Can I use RevenueCat with African payment platforms?

Hi Community, I wanted to know if I can use an African payment platforms like PayStack or Flutterwave with RevenueCat. I've only found tutorials that use Stripe which doesn't work here.Thank you.

1
AnnaToro
RevenueCat Staff
6 months ago
kerryg
kerrygMember
asked in Third-Party Integrations

RevenueCat API query for Stripe one-time purchases triggers code 7103 The receipt is not valid

I am trying to prepare an import script for adding our one-time (i.e. Lifetime) historically purchases from Stripe into RC. I am able to successfully use the API to create annual subscription but have not figured out how to get passed the "{"code":7103,"message":"The receipt is not valid."}" error I keep getting for my one-time purchase query. I am using the Stripe checkout key at the fetch_token and Postman to get test the syntax structure first. Here's my code:header 'Accept: application/json'header 'Authorization: Bearer [stripe_secret_key]'header 'Content-Type: application/json'header 'X-Platform: stripe'{"product_id": "prod_HMezcIkru867vf","price": 99.99,"currency": "USD","is_restore": "false","app_user_id": "ZOVwTCYttQagvnO0ALT7vhmoYWf2","fetch_token": "ch_3K8UhVEwxMCNONa5180XDbh7","introductory_price": 49.99}

6
A
6 months ago
D
Daniel FeileNew Member
asked in Third-Party Integrations

Update existing Stripe subscription

Hi, we're trying to sync updated subscription from Stripe to RC - for example increase of quantity on the tiered product from X to Y which results in customer paying additional amount Z. This adds new revenue on that product and we wanted to sync that data to RC - tried it both through RC webhooks (coming from Stripe) and directly using RC API to create a purchase. Both result in the same - negative amount of the intial purchase amount (aka -X) on the subscription. Is there any way to achieve this?

0
D
6 months ago
A
AlbertKaygorodovNew Member
asked in Third-Party Integrations

Problem with Appsflyer integration

Hello! We found that in the appsflayer the number of unique events became significantly less than the total. Probably revenue cat duplicate events. We have contacted AF and they have not found a problem. So we assume that there is a duplication of transmission of non-unique events. That is, the revenue cat transmits a trial, the sdk transmits a trial, and it all adds up. Why would there be duplicates? Please take a look at our project. It is possible directly on time-lines, if it is possible.  

1
sharif
RevenueCat Staff
6 months ago
foca
focaNew Member
posted in Third-Party Integrations

Is there an "admin" API for resources such as offerings/packages/products/entitlements?

We would like to either be able to create/update/delete offerings/packages/products/entitlements programmatically, or at least get a web hook notification in our backend when these are created/updated/destroyed.Is there anything like that implemented or in the works? Is there any way we can get this data by polling if not?We’re trying to implement a series of things on top of RC for handling promotions and our backends need to be aware of what the existing offerings/packages/products are. Right now the best solution we have is to manually create things in both the backend and RevenueCat, but that’s very error-prone.

2
foca
6 months ago
L
LydiaMember
asked in Third-Party Integrations

RevenueCat Segment Appsflyer integration

Hi there,We use Segment to route events between all our tools. We have recently integrated AppsFlyer into our app and we would like to send RevenueCat events to AppsFlyer. We currently have the RevenueCat/Segment integration set up where we forward all webhook events. Ideally we would like to forward events from RevenueCat to AppsFlyer via Segment, however I believe this is not possible because AppsFlyer requires a certain event structure which includes having the appsflyerId in the integrations event property. Is there any way that we can make this possible or do we have to set up the RevenueCat/AppsFlyer integration directly?Thanks,Lydia

0
L
6 months ago
L
Linh CaoHelper
asked in Third-Party Integrations

Subscription events not send to CleverTap

I have integrated CleverTap and set the Account ID And Passcode correctly but when I checked so all subscription events are in retrying status or fail. I have sent the events by https://api.clevertap.com/1/upload and all sent success. How can I resolve this case?

12
S
6 months ago
D
DanHelper
asked in Third-Party Integrations

OneSignal Integration Missing 'active_subscription' Tag

I added the OneSignal integration. All but one of the tags are coming through reliably. The ‘active_subscription’ tag (which for some reason was initially blank and I later filled in on the integration page with its default value of ‘active_subscription’) is present in some integration events, but not for others. I seem to get a `true` value for `TRIAL_STARTED` events, and a `false` value for `EXPIRATION` events. But nothing for example for `CANCELLATION`. Can someone clarify the intended behaviour here?

1
D
6 months ago
V
VladridgeHelper
asked in Third-Party Integrations

Initial purchase event token - Adjust

Hi!I’m integrating Adjust with Revenue cat. Could you please help to understand what event goes into the “Initial purchase event token” field? In my app, I have the following subscriptions and purchases:Trial → weekly subscription Monthly subscription without trial One-time purchaseAs far as I understand in my case the Monthly subscription should go to the “Initial purchase event token”. Is that right? 

1
V
7 months ago
L
LeoHelper
asked in Third-Party Integrations

Missing many INITIAL_PURCHASE webhook events and integrations

We are missing some INITIAL_PURCHASE events (approximately 1-2k in the last 3 months) You can see the dashboard shows no integrations for this event: Despite other INITIAL_PURCHASE events around the same time showing that they did send: We rely on these events for our customer comms and engagement and also to warn users when their free trial is ending. Our webhook integration is setup correctly and this error seems to happen at random. I’d be happy to DM some event ids etc for your investigation.

1
L
7 months ago
K
KristenMember
asked in Third-Party Integrations

How to adjust and add PROPERTIES to the existing events from RevCat to CleverTap

As a business it’s critical for us to receive this event data in CleverTap from RevCat."price" (we do not need "price_in_purchase_currency" - we'd like to have it all show in RevCat as US dollars) "product_id"We want to adjust and add PROPERTIES to the existing events. We are not adding new events.How can we do this?  Is there another way to send the data?

3
K
7 months ago
J
Joe C.Helper
asked in Third-Party Integrations

Unable to "Disconnect from Google" in project settings

I’m trying to setup Real Time Developer Notifications, but keep getting a 400 error every time I click the button. Not sure if this is related to the switch from Apps to Projects. 

8
M
7 months ago
N
nik3shNew Member
asked in Third-Party Integrations

Renewals not not showing active in dashboard checkbox

Hello , I renectly started using revenuecat and its working perfectly fine that is what we saw in the trials . But recently we got one subscription and the checkbox under renewal is not active . I thought it might get active after the subscription renewed . But then the subscription did not get renewed . Now i do not know whether user cancelled it or there was some setup issues . Can anyone tell me whether the checkbox becomes active when the user subscribes stating that it will be renewed monthly . Or do i need to check anything specific when doing revenuecat setup that i am doing wrong . Happens for both iOS and Android

2
N
7 months ago
K
KimoNew Member
posted in Third-Party Integrations

Revenuecat Facebook Ads Attribution Integration without IDFA

I would like to apply Facebook Ads Integration to track subscriptions generated from Facebook Ad campaigns. My question is even if the ad tracking has been disabled by the user meaning revenuecat cannot collect idfa as identifier, yet is the attribution cycle completed accurately? I mean does the attribution integration without idfa let me see how much revenue the campaign generates precisely on facebook reports? Is facebook anonymous id enough for tracking campaign’s revenue?Thanks.

2
K
7 months ago
I
IanSNew Member
asked in Third-Party Integrations

RevenueCat to Adjust when using Segment wrapper

Hello,We implemented Adjust using the Segment Wrapper (not the Adjust SDK), and when we connect RevenueCat to Adjust no events fire. This is because we are not setting the $AdjustID in the app. Is there a way to set this without using the Adjust SDK? Can we send it from segment to Revenuecat? Any help is sincerely appreciated.

1
ryan
RevenueCat Staff
7 months ago

Badge winners

Show all badges
Terms & ConditionsCookie settings