Third-Party Integrations

Get help with webhooks, third-party integrations, and attribution providers.

  • 178 Posts
  • 447 Replies

178 Posts

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Brendan RiceNew Member
asked in Third-Party Integrations

Firestore 1mb size limit

Firstore has a 1mb size limit. RevenueCat’s firestore extension creates a single customer record which holds all the purchases the user makes. There is a potential for a user to make so many purchases over time it would exceed the 1mb limit of firestore documents. How does Revenuecat handle this situation?

1
Jens
RevenueCat Staff
6 months ago
T
Thomas AnderlHelper
asked in Third-Party Integrations

Cancellation Webhook too ealry?

So I configured Webhooks and used the recommended approach of calling the RevenueCat API to handle logic.This works for all events tested so far. Except for the Cancellation event (I canceled Platinum):As shown in the image. The function is called at 11:38:35 with the cancellation event and after calling the RevenueCat API to check the expiration date, the platinum membership is not yet expired and thus my logic to remove the enitlement is not triggering as I am checking if the expiration date is in the past.Did I oversee something here?

2
T
6 months ago
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Radu SNew Member
asked in Third-Party Integrations

RevenueCat doesn't know about VAT in some countries

Platform: AndroidStore: Google PlayProduct Type: Monthly SubscriptionRevenueCat Purchases Version: com.revenuecat.purchases:purchases:5.1.0 A customer of our app from Moldova (Republic of Moldova) reported today that the price displayed in the app (9.49 USD) was not the price that he ended up paying (11.39 USD).  Looking at the email receipt he sent us from Google, the extra 1.90 USD is labeled as Tax. I went in the Google Play Console where we can set our price for each country, and the price there is 9.49 USD → no sign of any VAT. I did a Google Search and the default VAT for Moldova is 20%, which matches the extra Tax from the transaction.I then checked RevenueCat, including the webhook for that specific transaction, and there is no trace of tax. The price is 9.49 and also, in the webhook, the `tax_percentage` field is 0. Then I found out that this is the case for all transactions made from that country, RevenueCat doesn’t know about the tax there. The biggest problem now is that fo

2
R
6 months ago
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Thomas AnderlHelper
asked in Third-Party Integrations

Use Webhook with MongoDB functions (nodeJS)

I am using Webhooks to communicate with my MongoDB functions which is based on nodeJS.Now I have following problem:I do not know how to parse the data correctly. The payload arrives as object binary and I am unsure how to get the data out of it. Best regardsThomas

1
T
6 months ago
C
Christian KapplmüllerHelper
asked in Third-Party Integrations

Do Refunds get sent to Amplitude?

Do Refunds get sent to Amplitude?

2
B
6 months ago
F
Faizan RafiqMember
asked in Third-Party Integrations

Invalid Play Store credentials

It’s been over 36 hours and still I‘m seeing this error. RevenueCat docs says that this will go away after 36 hours but it hasn’t. D/[Purchases] - DEBUG(30735): ℹ️ Found 0 unsynced attributes for App User ID: faizanrafiq.htc@gmail.comD/[Purchases] - DEBUG(30735): ℹ️ API request started: POST /receiptsD/[Purchases] - DEBUG(30735): ℹ️ API request completed with status: POST /receipts 503E/[Purchases] - ERROR(30735): 🤖‼️ There was a credentials issue. Check the underlying error for more details.I/flutter (30735): PlatformException(11, There was a credentials issue. Check the underlying error for more details., {code: 11, message: There was a credentials issue. Check the underlying error for more details., readableErrorCode: InvalidCredentialsError, readable_error_code: InvalidCredentialsError, underlyingErrorMessage: Invalid Play Store credentials., userCancelled: false}, null)  Any help will be greatly oblidged.

9
K
6 months ago
R
RitvikNew Member
asked in Third-Party Integrations

Firebase Integration - please send rc_trail_converted event as well

Currently the firebase integration sends both trial conversions and renewals as the same event to firebase (purchase), and this is a problem when it comes to running google ads.  In google ads, we wish to see how many trials converted from a campaign, but since this isn’t a separate event, renewals and trial conversions are combined and its not possible to see the number of new paying subscribers that we obtained by a google ads campaign.  Can RevenueCat please add the ability to also send the the trial converted event as rc_trial_converted ? This would be a great help.  Below is the current Firebase event mapping. Currently trial conversions are mapped to ‘purchase’. 

2
R
6 months ago
M
MauriceNew Member
asked in Third-Party Integrations

Webhook came with huge delay (question for revenuecat it)

Please have a look at this customer:https://app.revenuecat.com/customers/64393e08/044c7fb8-183a-4928-be54-44b513ccd58aAccording to the history he bought a subscription with us on 19th August. But the webhook was fired today. This is a delay of 5 days which is totally unacceptable for an in app payment.Please verify whether the buy date (19th Agust) is really true or an errorAnd if it is true, you have to make sure such delays won’t occur anymore. Such huge delays can make customers get really mad and make them want their money back.

3
Jens
RevenueCat Staff
6 months ago
H
Hieu Hiep NguyenNew Member
asked in Third-Party Integrations

Integrate RevenueCat with Firebase causes wrong Ecommerce Revenue

Like the title said, we suffer a wrong data in eCommerce Revenue (expected 0 but we receive 7.5K in the below image), which then causes wrong total revenue also. The actually revenue should be 31K-7.5K. All of previous month (which we haven’t integrated RevenueCat with Firebase yet), this number should be 0 (I’ve checked again)It looks like happen on iOS only because we has this value only on iOS, is this SDK bug? 

2
G
7 months ago
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Jan AndréNew Member
asked in Third-Party Integrations

OneSignal Integration - OriginalAppId, OneSignalId, PlayerId, externalUserId?

We want to integrate RC with OneSignal and are facing some questions we do not find clear answers in the documentation.(https://docs.revenuecat.com/docs/onesignal)The main issue is that OneSignal does not have a combined “User”. They only have “PlayerIds” targeting specific devices and channels.Our Users use the app on multiple devices and platforms. (iPhone, iPad, Mac)We use anonymous user ids for RC and when a user restores their purchases, RC is creating aliases to link the data together.When we set the $onesignalId with the SDK, it is a PlayerId, meant to target push notifications to one specific device. So RC Subscription Events are only set to this PlayerId with the API Integration.If a user is using multiple devices, he has multiple PlayerIds. But RC is only adding tags to the one set as $onesignalId.To use OneSignal Journeys, we need to set the externalUserId.We can use the originalAppId from RevenueCat here.Sadly there is no detailed documentation on how to use Journeys and Pu

0
J
7 months ago
M
MauriceNew Member
asked in Third-Party Integrations

webhooks not triggered

This is a technical question for the revenue cat suppourt team.Please have a look into my account. I configured the webhook in my dashboard and verified that the test webhook is working which it does.Beyond that no, webhook events are sent to my server at all. I configured the sandbox testing in google which works well. The events are properly shown in the customer profile. But the webhooks are just not triggered.Here an example for an event that never triggered a webhook: { "app_id": "appbf2ba432f2", "app_user_id": "e54178d1-0ba0-4f52-b768-8b16da7ec516", "country_code": "DE", "currency": "EUR", "entitlement_ids": null, "environment": "SANDBOX", "event_timestamp_ms": 1660003974081, "expiration_at_ms": 1660004387520, "is_family_share": false, "is_trial_conversion": false, "offer_code": null, "price": 8.130577688229488, "price_in_purchased_currency": 7.99, "product_id": "pro_monthly", "purchased_at_ms": 1660004087520, "store": "PLAY_STORE", "takehome_percentage": 0.85,

1
T
RevenueCat Staff
7 months ago
R
RitvikNew Member
posted in Third-Party Integrations

Include VAT in proceeds calculation

TL;DR: For 3rd party integrations, please update proceeds to take into account VAT so that it matches Apple’s proceeds and what the developer actually gets.  --We've been using our RevenueCat integration with AppsFlyer and Amplitude to calculate LTV and track marketing campaign profitability, however I just realized that proceeds reported by RevenueCat does not match Apple’s.  If you choose 'report proceeds' in RevenueCat, it doesn't take into account VAT when sending the revenue which results in RevenueCat over reporting proceeds by up to 20% , which throws off marketing campaigns and LTV calculations.  😔 Here's an example of a sale in the UK:  I've converted everything to US dollars for convenience.  Price of product: $4.11Proceeds reported by RevenueCat to Amplitude: $2.88ACTUAL proceeds reported by Apple: $2.36Difference = ~20% FORMULAS: It looks like RevenueCat is using this formula:  proceeds = price * 0.7 Please update this to what Apple is using: proceeds = price * (1-{VAT Rat

5
R
7 months ago
M
Mark FleishmanNew Member
asked in Third-Party Integrations

Short Expiration Windows

Hello,We noticed when testing the RevenueCat subscription, the expiration window is very short. Here's an example of a webhook payload registering a successfully initial purchase. Note that the event time is "Thu Jun 16 2022 10:45:08 GMT-0700 " and expiration time is "Thu Jun 16 2022 11:45:02 GMT-0700". What seems to happen is that after that window, we are forced to go through the subscription user journey again. Is there any to not have the subscription auto-expire in such a short window?{  "api_version": "1.0",  "event": {    "aliases": [      "$RCAnonymousID:7a56d17ff84b4c0bbd29054eeb2422fa",      "$RCAnonymousID:1d4d14da64ed4fc8beed542a1b330b54",      "$RCAnonymousID:8b49f5f9b29948ba99fd7efc58c37793",      "d8d53812-6c9f-46a5-9502-bbb25e37bfe6"    ],    "app_id": "app858c963db5",    "app_user_id": "d8d53812-6c9f-46a5-9502-bbb25e37bfe6",    "country_code": "US",    "currency": "USD",    "entitlement_id": null,    "entitlement_ids": [      "allaccess"    ],    "environment": "SANDBO

1
Roberto Ansuini
RevenueCat Staff
7 months ago
A
Ahmed AfifyNew Member
asked in Third-Party Integrations

My subscriptions in Stripe do not appear on the RC dashboard with webhook setup

HiI have set up the stripe webhook using the docs and have tried to add test subscriptions on Stripe manually and using Stripe Checkout. The Stripe webhook page shows me that the events did go through as shown here: but on Revenue Cat my dashboard is still empty completely. I am not sure where the issue is and would appreciate any help!

1
Jacob Eiting
RevenueCat Staff
7 months ago
Z
Zahid HabibNew Member
asked in Third-Party Integrations

Error: The receipt is not valid in Android Sandbox testing

I’ve successfully integrated subscription product fro iOS. But when I try to make purchase of a subscription product, The below error is returned: Error: The receipt is not valid. What’s the problem? How can I solve this?

3
K
7 months ago
T
TristanHelper
asked in Third-Party Integrations

Apple Search Ads Attribution

Hi, I’m a little confused about the Apple Search Ads attribution page in the docs:https://docs.revenuecat.com/docs/apple-search-ads It says that:On iOS 14.5+, you must be running the latest RevenueCat SDK and request authorization via the App Tracking Transparency framework before Apple Search Ads data can be collected by RevenueCat. However, my understanding is that for basic tracking (anonymised) using the new AdServices framework, this isn’t necessary. What’s the latest on this?

9
A
7 months ago
M
multicastgamesNew Member
asked in Third-Party Integrations

Adjust integration did not work

We set up Adjust Integration step by step due documentation. Also try with and without OAuth. Still no events fires by RevenueCat in integration dashboard. In per user events feed detailed info also shows:No integrations to show We also using Unity SDK if it is matter. We correctly send Adjust ID per user via SDK. No result with live users and sandboxCan you help please?

5
kerryg
8 months ago
P
Patricia WongNew Member
asked in Third-Party Integrations

Can I create two webhooks?

Our backend system are splited to staging and production, but revenuecat’s sandbox looks doesn’t support webhook, so I want to add both staging and production webhooks to the app.

1
tina
RevenueCat Staff
8 months ago
P
PrashanthNew Member
asked in Third-Party Integrations

Revenue Cat => UnityEngine.Purchasing.GooglePurchaseUpdatedListener.OnPurchaseOk Issue

Hello , Once the revenue cat implementation is Done ,I went through the purchase => once i click and purchase any package its throughing me the following error Please do help..unity version = 2020.3.35f1revenue cat version = 4.0.0-rc.1unity IAP version = 4.1.5gradle version  = 6.1.1/Unity: NullReferenceException: Object reference not set to an instance of an object       at UnityEngine.Purchasing.GooglePurchaseUpdatedListener.OnPurchaseOk (UnityEngine.Purchasing.Models.GooglePurchase googlePurchase) [0x00000] in <3eb221e23cc14c1eb9a89aaea1015de1>:0        at UnityEngine.Purchasing.GooglePurchaseUpdatedListener.ApplyOnPurchases (System.Collections.Generic.IEnumerable`1[t] purchases, System.Action`1[t] action) [0x00027] in <3eb221e23cc14c1eb9a89aaea1015de1>:0        at UnityEngine.Purchasing.GooglePurchaseUpdatedListener.HandleResultOkCases (UnityEngine.Purchasing.Models.IGoogleBillingResult result, System.Collections.Generic.IEnumerable`1[t] purchases) [0x00008] in <3e

1
Dan Pannasch
RevenueCat Staff
8 months ago
A
AntonNew Member
asked in Third-Party Integrations

Does the "Uncancellation" event in the Mixpanel integration also include Trial uncancellations?

If I check the docs (https://docs.revenuecat.com/docs/mixpanel) for the mixpanel integration, I see that for cancellations you differentiate between “Trial Cancelled” and “Cancellation”. However, on the uncancellation side there is only one event with the description “When a user re-enables the auto-renew status for a subscription.”Are uncancellations of trials not tracked or are they covered by this event?

4
Dan Pannasch
RevenueCat Staff
8 months ago
A
AlexandrinNew Member
asked in Third-Party Integrations

Apple Search Ads Attribution - Not Working

Hello, we are having trouble with getting Apple Search Ads attribution data for our app. We have followed the integration instructions located here: https://docs.revenuecat.com/docs/apple-search-ads, and have added the required configuration line: Purchases.automaticAppleSearchAdsAttributionCollection = true We also made sure that the iAd framework is imported in our project. Our apps asks authorization via the App Tracking Transparency framework. We are running ASA for quite a few weeks now, and have released the version with the attribution configuration more than two ago, but we cannot see any kind of breakdown by campaign or adgroup in the Charts segmentation settings. We are only seeing Organic users:  We don’t know what we are doing wrong. Is there any way that to test our configuration in Sandbox mode? Any help is appreciated, thank you!

4
D
9 months ago
O
OskarNew Member
asked in Third-Party Integrations

Question about integrating Firebase/RevenueCat

Should the $firebaseAppInstanceId attribute be visible on the revenuecat control panel when integrated correctly? For example when browsing a user profile on https://app.revenuecat.com/customers/x/x. Currently it is not showing up despite us sending up the id using let instanceID = Analytics.appInstanceID()Purchases.shared.setAttributes(["$firebaseAppInstanceId": instanceID])Would be really helpful to know if it should be visible there if the integration is correct.Best,Oskar

3
A
9 months ago
M
Mukesh22New Member
asked in Third-Party Integrations

Android offering list is empty.

Using revenue cat in flutter.In ios side all is working fine ,but in android side getting empty list of offerings.Is there anything related to new updates that google added in io’22.Or it is some configuration error.Output :- DEBUG(32279): ℹ️ API request started: GET /subscribers/6273eb4bda327c735a4b20deD/[Purchases] - DEBUG(32279): ℹ️ API request completed with status: GET /subscribers/6273eb4bda327c735a4b20de 304D/[Purchases] - DEBUG(32279): ℹ️ PurchaserInfo updated, sending to listener.W/System  (32279): ClassLoader referenced unknown path: system/framework/mediatek-cta.jarI/System.out(32279): e:java.lang.ClassNotFoundException: com.mediatek.cta.CtaHttpI/System.out(32279): [OkHttp] sendRequest>>I/System.out(32279): [OkHttp] sendRequest<<D/[Purchases] - DEBUG(32279): ℹ️ API request started: GET /subscribers/6273eb4bda327c735a4b20de/offeringsD/[Purchases] - DEBUG(32279): ℹ️ API request completed with status: GET /subscribers/6273eb4bda327c735a4b20de/offerings 3042D/[Purcha

2
L
9 months ago
D
doronHelper
asked in Third-Party Integrations

Stripe and RevenueCat integration

Hey guys,I’ve followed the docs on how to integrate Stripe with RC, however something doesn’t seem to be working.I’m receiving the webhook from Stripe for the purchase (customer.subscription event).I’m trying to use the https://api.revenuecat.com/v1/receipts endpoint in order to sync Stripe and RC, however I keep getting {"code":7103,"message":"The receipt is not valid."}I’ve went over each and every ID field on Stripe’s webhook, and got the same message for all of them.What am I missing here?Thanks! 

7
J
9 months ago
J
JAdamNew Member
asked in Third-Party Integrations

It wasn't possible to connect, are you sure the URL is correct?

Hi,  I’m trying to send TEST Event to my newly created server with ssl certificate activated. But, I always see this error  It wasn't possible to connect, are you sure the URL is correct? But, I can access the endpoint using Post Man without any issue. Please, advice what should I do to diagnose this error.  Any help is appreciated. Thanks, JA

0
J
9 months ago

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