Hello!
We use RevenueCat as our app subscription management platform and as a single location to monitor our revenue across iOS and Web (Stripe).
From iOS, users can only purchase subscriptions, and everything displays as expected. However, from Web (Stripe), users have multiple options for purchasing our product. Some Stripe Payment Links combine non-renewing products with renewing products (subscriptions), while others are only have non-renewing products.
When someone follows a Stripe Payment Link to purchase multiple non-renewing products, then in the RevenueCat Dashboard, we see multiple separate “One Time” purchase line items, and all revenue is properly tracked.
However, when the Stripe Payment Link includes both non-renewing products and a subscription, then in the RevenueCat Dashboard, we see only 1 “New Sub” line item, and only the revenue from the subscription is tracked. The rest is untracked.
It’s all a bit inconsistent and confusing. Thank you for any help with tracking all of our revenue!