Third-Party Integrations

Get help with webhooks, third-party integrations, and attribution providers.

  • 157 Posts
  • 384 Replies

157 Posts

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sifonNew Member
asked in Third-Party Integrations

GetOfferings does not work well

I am trying with UnityPlugin.I checked on my IOS device and the "GetOfferings" callback is not being called.What is the cause? purchases.GetOfferings((offerings, error) => { if (error != null) { LogError(error); } else { Debug.Log("offerings received " + offerings.ToString()); var yOffset = 0; foreach (var package in offerings.Current.AvailablePackages) { Debug.Log("Package " + package); if (package == null) continue; var label = package.PackageType + " " + package.Product.priceString; CreateButton(label, () => ButtonClicked(package), 500 + yOffset); yOffset += 70; } } }); 

2
S
7 months ago
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WilliamNew Member
asked in Third-Party Integrations

How to integrate with Stripe Connect?

We use Stripe Connect to manage our customers who are business with their own customers. Each of our customers has their own products.Is it possible to create a one-to-one mapping between a RevenueCat project and a connected account in Stripe (instead of our main Stripe account)? If not, is there any workaround?

2
AnnaToro
RevenueCat Staff
7 months ago
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TonyDedicated Member
asked in Third-Party Integrations

Which Stripe events do I listen to in order to post receipts

I followed this guide to send events directly from Stripe to RevenueCat.  I also saw this link for sending our tokens to RevenueCat which must be done before the above events (I think). I send the token during “checkout.session.completed” but it doesn’t look like that event is happening. Should we be posting receipts from “invoice.payment_succeeded” ? Might be good to put something about this in your docs. 

2
T
8 months ago
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XiaodanNew Member
asked in Third-Party Integrations

Why are integrations still locked even when our current plan is Pro?

We recently upgraded to a Pro account so we can use the integrations such as Branch. However, even after our account shows “Pro” as our current plan, certain apps that require “Pro” plans are still locked.  Has anyone else experienced this? 

1
cody
RevenueCat Staff
8 months ago
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CITDEVHelper
asked in Third-Party Integrations

RevenueCat Webhook endpoint php integration

Hi team, Is there an example of a Revenuecat webhook endpoint that we can use in our backend php to fetch events data? we d'ont find a kind of information on documentation.We need a sample like this one (used on stripe) bellow : <?php// webhook.php  \Stripe\Stripe::setApiKey('Your_Key');  $endpoint_secret = 'whsec_...'; $payload = @file_get_contents('php://input');$sig_header = $_SERVER['HTTP_STRIPE_SIGNATURE'];$event = null; try {  $event = \Stripe\Webhook::constructEvent(    $payload, $sig_header, $endpoint_secret  );} catch(\UnexpectedValueException $e) {  // Invalid payload  echo '⚠️  Webhook error while parsing basic request.';  http_response_code(400);  exit();} catch(\Stripe\Exception\SignatureVerificationException $e) {  // Invalid signature  echo '⚠️  Webhook error while validating signature.';  http_response_code(400);  exit();} // Handle the eventswitch ($event->type) {  case 'customer.subscription.created':           // What to do    break;  case 'customer.subscriptio

1
C
8 months ago
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LydiaMember
asked in Third-Party Integrations

EXPIRATION and PRODUCT_CHANGE webhooks to segment

Hi there, we are currently using the RevenueCat integration with Segment which is really helpful, however we have noticed a couple of webhooks that don’t trigger events to Segment, EXPIRATION and PRODUCT_CHANGE. I was wondering if there was a specific reason that these are excluded or whether this is just something that hasn’t been developed yet, and if so whether it would be possible to add those? Many thanks, Lydia

4
L
8 months ago
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Franz TrompetterNew Member
asked in Third-Party Integrations

Revenuecats Facebook Subscibe Events arent usable in IOS 14+ campaigns if ATT prompt is not accepted

I want to optimize a facebook campaign for the "Subscibe" event (user purchased abo).The Revenuecat Facebook integration made that event available in the Facebook Conversion Api, but it doesn't seem to work for IOS users who did not accept the ATT prompt. Here @tina claimed that the events are still being sent to Facebook but without the IDFA, if so are the events still maybe unusable for the Campaign because Facebook doesnt know how to map the Subscribe Event to the according Campaign perhaps? 

1
tina
RevenueCat Staff
8 months ago
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Louise FerslevNew Member
asked in Third-Party Integrations

Getting error when trying to parse Webhook response [Sandbox] - "Converting circular structure to JSON"

Hi RevenueCatI’ve got a trouble with adding webhook support to our backend, right now we’re receiving test webhook event but when we are doing parsing we’re getting such error "Converting circular structure to JSON"this error comes from library that we’re using to parse cookies (‘cookie-parser’)as an example that is what we get from your side and in the request we have a number of Circular objects references which couldn’t be parsed by javascript properly, can you explain why it happens and how should we handle this {"req":{"socket":{"_pendingData":null,"_parent":null,"bytesRead":2222,"remotePort":16134,"connecting":false,"_server":"[Circular]","_hadError":false,"_paused":false,"remoteFamily":"IPv6","_events":{"error":[null,null],"end":[null,null],"close":[null,null,null]},"_bytesDispatched":0,"_writableState":{"objectMode":false,"writecb":null,"needDrain":false,"decodeStrings":false,"pendingcb":0,"bufferedRequestCount":0,"finished":false,"defaultEncoding":"utf8","prefinished":false,"e

1
Jens
RevenueCat Staff
8 months ago
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Daniel Notland
asked in Third-Party Integrations

API for managing entitlements

We are making an app(both iOS and Android) that will containing thousands of in-app purchases and have some questions regarding the use of RevenueCat:Is there a limit on how many entitlements we can create in RC? Is there an api for adding and managing products and entitlements?

3
tina
RevenueCat Staff
8 months ago
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chiiNew Member
asked in Third-Party Integrations

How do I change eventTime parameter that sent from RevenueCat to AppsFlyer change to UTC?

We send purchase process in RevenueCat to AppsFlyer by integration.AppsFlyer receive the following abbreviated JSON data.{“appsflyer_id”: “12345678", “customer_user_id”: “ABCDEFGH", “eventName”: “trial_converted_event”, “eventValue”: “{\“af_revenue\“: \“10.00\“, \“renewal\“: \“true\“,   \“af_currency\“: \“USD\“}”,“af_events_api”: “true”,“eventCurrency”: “USD”,// It’s JST time.“eventTime”: “2022-03-09 10:43:01.000”,…………} Our timezone is JST, so eventTime parameter is currently in JST.But We somehow want to set eventTime to UTC and send it to AppsFlyer.Please let me know if you can shed any light on this.

2
C
8 months ago
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Sol ZehnwirthNew Member
asked in Third-Party Integrations

Facebook Ads Integration for iOS 14.5+ for users who do not accept ATT prompt

Here is the situation I’d like help with:User is on iOS 14.5+ User does NOT accept ATT prompt - i.e. IDFA is not provided. The goal: Run facebook ads to maximize the number of purchasing users or to maximize the value of users subscribing to the app.If the user does not accept the ATT prompt, in that case facebook uses Apple’s SKAdnetwork for attribution.Does the Facebook Ads Integration in Revenuecat work for users who do not accept the ATT prompt - i.e. will Facebook be able to attribute purchase events to the correct campaign? I don’t think this would work, since I believe SKAdnetwork only works with local events in the app, not server to server events such as this Facebook Ads Integration. I believe that in order to be able to optimize Facebook ads for this use case, we need to track the events we want to optimize for (i.e. start trial / purchase events) locally in the app, then correctly configure the conversion values for SKAdnetwork and not send server to server events such as v

2
F
8 months ago
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Matteo GazzurelliNew Member
asked in Third-Party Integrations

The receipt is not valid - 7103

Hi,I’m trying to Send Stripe tokens to RevenueCat and it doesn’t work, my doubt is the field "app_user_id", in which I wrote the id of the customer of Stripe, e.g. “cus_wefi”. In RC i don’t have any customer yet, i need to create it before? Because the doc of receipt says “Records a purchase for a user from iOS, Android, or Stripe and will create a user if they don't already exist.” Also, in the field “fetch_token” I wrote the id of the sub: e.g. “sub_wefou”,Thank you

1
tina
RevenueCat Staff
8 months ago
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Ben PackardActive Member
asked in Third-Party Integrations

User's entitlements are missing immediately after a TRANSFER event

I am attempting to keep my database up to date with my users’ subscription states via RevenueCat’s webhooks. When my server receives an event from RC, it extracts the `app_user_id` and immediately hits the /subscribers API endpoint to fetch the new subscription info for that user and save it to my database. This seems to be working for new subscriptions, renewals, and cancellations.I am running into an issue with the `TRANSFER` event type, however. I can trigger this event by logging out one of my users, logging into a new account, and restoring purchases. The Apple ID remains the same throughout, and I correctly log in/out to the Purchases SDK at the correct times, so RC (correctly) transfers the entitlements over to the new user ID.I receive the `TRANSFER` event via webhook, and handle it as a special case. Instead of simply extracting and refreshing the `app_user_id` (which isn’t present), I check the user IDs in `transferred_from` and `transferred_to`. The user IDs are then sent as

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8 months ago
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UgrcnNew Member
asked in Third-Party Integrations

C# Connection Problem

Hello, I have the premium control done in the application. I am using Revenuecat and developed it as flutter. I cannot delete the information in the database of those whose premium period has expired. Because I check whose premium period has expired from mobile with revenuecat. I couldn't do this because everything is on mobile. how can I solve it? Thank you.

1
tina
RevenueCat Staff
9 months ago
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Alexandre DERRIENNew Member
asked in Third-Party Integrations

Stripe subscription renewal not synced

Hello, My Stripe account is associated to RevenueCat.I have 3 yearly subscriptions in Stripe and the renewals are not automatically sent to RevenenueCat.1 year ago I have tested renewal process with daily subscriptions and it was working fine. Thanks in advance for your help.Alexandre

2
A
9 months ago
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bartlomiej_swierddNew Member
asked in Third-Party Integrations

RENEWAL event has wrong purchased_at_ms time

Hey!I’ve encountered really strange issue. As I was analysing data received from RevenueCat webhooks, I saw that time of `purchased_at_ms` was moved by 8 hours comparing to what it should actually be. I’m still analysing the data but for now I see a clear dependency between events and the issue.When we received the BILLING_ISSUE event and then the CANCELLATION event, the RENEWAL event that came after that had a proper time (the purchased_at time was a few seconds or a few minutes before we received the event). When we don’t receive any of these events, the purchase_at_ms time is 8 hours ahead of time we received the RENEWAL event. Also, when I purchased from sandbox account, I received a proper purchased_at_ms time...The data I’ve analysed so far contain only users that use iOS.Have you seen similar issue?I’ve checked a lot of users’ data and I don’t see any other dependencies...

1
ryan
RevenueCat Staff
9 months ago
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Anton AlberdiHelper
asked in Third-Party Integrations

Credentials issue on android after 5 days

Hello, I’m getting credentials issue with google play store in my flutter app. I created them about 5 days ago so more than 36h has passed. Also I creted other credentials but couldnt get it to work neither. DEBUG(19728): ℹ️ API request started: POST /receiptsD/[Purchases] - DEBUG(19728): ℹ️ API request completed with status: POST /receipts 503E/[Purchases] - ERROR(19728): 🤖‼️ There was a credentials issue. Check the underlying error for more details.I/flutter (19728): ERRORI/flutter (19728): PlatformException(11, There was a credentials issue. Check the underlying error for more details., {code: 11, message: There was a credentials issue. Check the underlying error for more details., readableErrorCode: InvalidCredentialsError, readable_error_code: InvalidCredentialsError, underlyingErrorMessage: Invalid Play Store credentials., userCancelled: false}, null)  

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9 months ago
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Michael DarrockNew Member
asked in Third-Party Integrations

Issues Configuring Play Store Service Credentials

Hi,I am following the official document https://docs.revenuecat.com/docs/creating-play-service-credentials to set up Service Credentials with Play Store.At step 2b we need to access ‘Google Cloud Platform’ which when I do I get the following error message…“You are missing the following required permissions: Project resourcemanager.projects.get”One workaround I have attempted was to select the app name I want the Credentials for in the top left ‘Select a project’ dropdown and then select ‘Service Accounts’ from the left hand menu. I am then able to..Create the credentials (2c) Assign Pub/Sub Admin Role & Monitoring Viewer (2d) Create public key (2e)The issue I have is that when I now go back into Play Console as instructed my Service Credentials do not appear and therefore I also do not have a ‘Grant Access’ button. It simply states‘There are no service accounts associated in this project’I’ve no idea what to do from this point as I cannot continue with the configuration without the

3
M
9 months ago
tobysola1
tobysola1Member
asked in Third-Party Integrations

Do refunds get sent to AppsFlyer?

Hi,  We’re setting up the RevenueCat > AppsFlyer integration. This allows RevenueCat to send subscription-related events to AppsFlyer, so we can tell which advertising campaigns are performing the best. Most importantly, RC will send proceeds data to AF, so we can tell how much money is coming from each campaign.  Here’s my question: What happens if a user gets refunded on each of our platforms (Apple, Google, Stripe). Does RC pick up on the refund? Does RC send the refund to AF, so AF’s proceeds reporting is accurate?  Thanks,  Toby 

2
tobysola1
9 months ago
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ShubhankNew Member
asked in Third-Party Integrations

Adjust SDK - React native integration

Hi everyone,I have integrated Adjust in our application and i see the integration of Adjust with RevenueCat. However the docs point me to Native iOS/Android implementation where the Adjust config isn’t available. Can anyone help around this - how do i set adjust delegate in Appdelegate if the initialisation is being done through React native.https://docs.revenuecat.com/docs/adjust

3
S
9 months ago
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Lewis DackamNew Member
asked in Third-Party Integrations

Stripe => Revcat => Appsflyer integration

We connected stripe to revcat. This allows us to let users subscribe on our own website, and automatically unlock access to the same subscription. We send all our paywall events (Initial Purchase Event, Trial started Event, Trial Converted Event, etc) to Appsflyer; however we would like confirmation that the same paywall events coming from stripe are also making their way to Appsflyer. Can you confirm that it is being taken care of in your implementaion?Also, what attributes can we use to distinguish paywall events that are strictly from the mobile app (revenue cat) versus the ones that are go through stripe? -- 

1
L
10 months ago
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Kitty LouieHelper
asked in Third-Party Integrations

Segment Source to Use for RevenueCat Project

Hi,We currently integrated our apps (iOS, Android & Web) to one RevenueCat project.  We would like to integrate Segment to retrieve the events from the RevenueCat project which Segment source should we select?TIA  

1
K
10 months ago
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TJ LeeNew Member
asked in Third-Party Integrations

Now I've integrated Revenuecat with Amplitude. And It works fine. But what about the historical data?

Now I've integrated Revenuecat with Amplitude. And It works fine. But what about the historical data?Is there any way to move historical data into amplitude too?

1
sharif
RevenueCat Staff
10 months ago
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katiaMHelper
asked in Third-Party Integrations

Subscription events not sent to Segment

I am working on an app that already have RevenueCat integrated and working fine. I would like to send the Subscription events to Segment and from there export to another service. RevenueCat and Segment integration seams straightforward and I has "Enable sandbox events" checked.I am particular interested in the "Subscription Trial Converted" event. I can track them on RevenueCat/Segment/Recent Events view but not on Segment Debugger view.Is there something that I am missing? I appreciate any help.Tech spec:iOS 14+Purchases 3.12.2Segment 4.1.5

3
K
10 months ago
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Dan TamasMember
asked in Third-Party Integrations

Sometimes events are not sent to Adjust

Hello,I seems that sometimes RC doesn’t seem to send the data for events to Adjust, even if the AdjustId is set.We discovered some discrepancies between our analytics and some of our users don’t have the AdjustId set (might be on our side), but then we have this case where it is set and still RC didn’t send it.Could somebody from the team help and  have a deeper look at it? Thank you.    

2
D
10 months ago

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