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Third-Party Integrations

Get help with webhooks, third-party integrations, and attribution providers.

  • 420 Posts
  • 1,035 Replies
420 Posts
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yan-cheng-cheok-107847Member
asked in Third-Party Integrations
Failed to perform sandbox testing for Facebook Integration

I have done everything mentioned in this documentationhttps://www.revenuecat.com/docs/integrations/attribution/facebook-ads#4-testing-the-facebook-ads-manager-integrationHowever, during sandbox testing, after perform a subscription, this is what I am getting from RevenueCat I re-check my facebook integration again. They look fine to me In the above setup, my Sandbox App ID is same as App ID. I obtain App ID from Facebook.Also, my Sandbox Client Token, is same as Client Token.Is this a correct setup?In this project, I have enabled both Facebook and Apple AdsI am not sure why RevenueCat says “You have no integration enabled”Can RevenueCat customer support help me on this? Thanks.

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Oleg NaumenkoNew Member
asked in Third-Party Integrations
How to map UTM parameters?

How to map UTM parameters?utm_campaign → $campaignutm_source → $mediaSourceutm_medium → ???utm_term → $keyword 

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jake lynchHelper
asked in Third-Party Integrations
Stripe Billing error on successful purchase

Hi we recently set up stripe to handle web billing and set up server notifications as described in these docs (https://www.revenuecat.com/docs/web/stripe). However, on every purchase there is a billing issue, but I don’t see one when I look at the stripe webhook logs. Is there information that may be sent from stripe leading to us experiencing these billing errors?On each purchase the following three webhooks are fired: customer.subscription.created customer.subscription.updated invoice.updated

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jeffrey_bunn
RevenueCat Staff
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kanya-pang-1dffd4New Member
asked in Third-Party Integrations
Adjust is not receiving RevenueCat integration events?

We recently upgraded to Adjust SDK V5, but since the update, the Adjust dashboard isn't displaying any RevenueCat events. In RevenueCat, I can see that Adjust events are being triggered under the integration section, but these events are not appearing in the Adjust report dashboard.

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jake lynchHelper
asked in Third-Party Integrations
Multiple Stripe Webhooks from the same stripe account

Hi, We have two stripe flows we want to support, one via web onboarding and one via winback. We would love to be able to split out these sources in revenue cat charts, but use the same stripe account to manage both. In one case, we are working with a third party to support stripe payments and they have set the app user id in metadata in a custom field. We would like to set our field to a different metadata property “app_user_id” and “partner_app_user_id”. Is it possible to route some webhooks to one revenue cat endpoint and others to another? Best, Jake

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Ryan Glanz
RevenueCat Staff
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begumNew Member
asked in Third-Party Integrations
"rc_trial_start" events Not Displaying in Google Ads Conversions

I’ve integrated Firebase with RevenueCat and can see RevenueCat’s analytics events, including rc_trial_start, in Firebase. However, when I import these events into Google Ads as conversion events, no data appears.I’ve been running a Google iOS campaign and want to track rc_trial_start as a conversion event. Despite users starting a free trial from the campaign (validated through SKAdNetwork), the conversion count for this event remains at zero in Google Ads.Here’s what I’ve already checked:rc_trial_start is visible in Firebase and marked as a conversion event. Firebase is properly linked with Google Ads. The campaign is successfully tracking SKAdNetwork events.Has anyone experienced a similar issue or have insights into what might be causing this problem? Any suggestions or guidance would be greatly appreciated.

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yan-cheng-cheok-107847Member
asked in Third-Party Integrations
Accurately track subscriptions generated from Facebook Ad campaigns

My goal is to - Accurately track subscriptions generated from Facebook Ad campaigns, allowing you to know precisely how much revenue your campaigns generate. But, I want to avoid RevenueCat from interfacing my Facebook Ad related data. Hence, I want to avoid - Send trial starts, trial conversions, and renewals directly from RevenueCat to Facebook Ads Manager, allowing for accurate tracking without an app open. I read on :https://www.revenuecat.com/docs/integrations/attribution/facebook-ads#3-send-revenuecat-events-into-facebook-ads-manager I have performed steps1. Install Facebook SDK2. Send device data to RevenueCat I SKIP steps# Track Install and Usage Events ( https://www.revenuecat.com/docs/integrations/attribution/facebook-ads#track-install-and-usage-events ) - Skip3. Send RevenueCat events into Facebook Ads Manager (I input the “App ID”, but I leave “Client Token” empty)4. Testing the Facebook Ads Manager integration - Skip5. View Events in Facebook - Skip By doing so, can I stil

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kaitlin
RevenueCat Staff
Aideen Nasirishargh
Aideen NasirisharghNew Member
asked in Third-Party Integrations
API V2 for Activities, History, and Payments List

Great job on getting API V2 to work RC team! 😻  I confirmed that the endpoints I wanted to use (e.g. /subscriptions) are working as intended and sharing more helpful info than V1.I was wondering if there is any chance to add a add an endpoint to get the list of all payments (i.e. activities) of a customer? Currently, it’s shown in the dashboard under Customer History box.Checking on the Network tab of my browser, it seems like the data is coming from api.revenuecat.com/internal/v1/developers/me/projects/:project_id/subscribers/:customer_id/activity which is an internal endpoint. So, the data and the formatting is there–It’s just a matter of exposing it as the external API.Is there any chance that it will happen anytime soon?   Is this against the rules and Terms of Service to call that internal endpoint programmatically (and occasionally) to get the data for our own internal dashboard?Thanks,--Aideen. 

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Ryan Glanz
RevenueCat Staff
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graemianNew Member
asked in Third-Party Integrations
Get Apple Search Ads campaign or ad group by API call to RevenueCat?

I’ve got my app correctly wired to provide ASA campaign and ad group info to RevenueCat. I would like to get access to this info for my own deeper analysis. Is this possible? Thanks,G   

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joan-cardona
RevenueCat Staff
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DescarNew Member
posted in Third-Party Integrations
Grey screen only at first start

Hello, I have issue with i guess “Price String” from RevenueCat in my app(Android, iOS), this happens only once when app is intalled on a new device, when user tries to Subscribe the screen is getting grey, then user needs to restart the app and after the screen appears well. Why is that?

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ecebNew Member
asked in Third-Party Integrations
Android connection

Hi, I am trying to connect revenuecat with Android app but waiting for credential approval more than 10 days. Should I do anything else than waiting? It says the approval comes usually in 36 hours. Thanks! https://www.revenuecat.com/docs/service-credentials/creating-play-service-credentials

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Ryan Glanz
RevenueCat Staff
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andrei-c4430eNew Member
asked in Third-Party Integrations
Can't resolve problems with Firebase integration on flutter

Hello, I’m trying to connect RevenueCat → FireBase integration and I have several errors and no understanding  When I use LogIn(Firebase Analytics ID), I have an error: Invalid API Key., readable_error_code: INVALID_CREDENTIALS, message: There was a credentials issue I just skipped this step and just connect Firebase ID: FirebaseAnalytics analytics = FirebaseAnalytics.instance; purchases.Purchases.setFirebaseAppInstanceId(instanceID); But then I receive events from RC only from Android, no ios So possible it’s a some bug with a Flutter for Firebase integration. I haven’t found a solution The next problem is that RC events to Firebase is “purchase” for Cancelation, Purchase, Error etc. But how to understand if the user bought a Lifetime subscription? Yes, I can get rc_trial_start event for Trials, but how to get it for just purchases? I can’t use it for Google Ads for example Would love to receive a help!  

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Michael Fogel
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landab-software-ab-847d3aNew Member
posted in Third-Party Integrations
Lemon Squeezy as an alternative to Stripe on the web?

Hi, I recently moved away from Stripe on the web, the main reason being that Stripe is not a merchant of record. I think Lemon Squeezy is the most popular alternative that is a merchant of record.Are there any plans of adding support for Lemon Squeezy as a payment alternative for the web?

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Sol ZehnwirthNew Member
asked in Third-Party Integrations
Facebook Ads Integration for iOS 14.5+ for users who do not accept ATT prompt

Here is the situation I’d like help with:User is on iOS 14.5+ User does NOT accept ATT prompt - i.e. IDFA is not provided. The goal: Run facebook ads to maximize the number of purchasing users or to maximize the value of users subscribing to the app.If the user does not accept the ATT prompt, in that case facebook uses Apple’s SKAdnetwork for attribution.Does the Facebook Ads Integration in Revenuecat work for users who do not accept the ATT prompt - i.e. will Facebook be able to attribute purchase events to the correct campaign? I don’t think this would work, since I believe SKAdnetwork only works with local events in the app, not server to server events such as this Facebook Ads Integration. I believe that in order to be able to optimize Facebook ads for this use case, we need to track the events we want to optimize for (i.e. start trial / purchase events) locally in the app, then correctly configure the conversion values for SKAdnetwork and not send server to server events such as v

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RevenueCat Staff
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rudolph-chalhoub-2c70ffNew Member
asked in Third-Party Integrations
Subscribe event is not being received in Facebook campaigns

Revenuecat and Facebook ads integration seems to be working properly, events manager is collecting data for trial and subscribe events. However when targeting Subscribe event in a campaign (IOS 14.5+) the results are showing low to 0 subscriptions, while having a big number of trials in that campaign (campaign has been running for over a week now with no subscriptions which is very odd considering the optimization goal is the subscribe event). Wondering if anyone else faced a similar issue with event targeting?

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alaa-cherifNew Member
asked in Third-Party Integrations
All PRODUCT_CHANGE events are preceeded by INITIAL_PURCHASE events

In the Sandbox environment, I noticed that whenever I would try to change a subscription to another one, not only the PRODUCT_CHANGE event will be triggered on the webhook but also simultaneously an INITIAL_PURCHASE event is also triggered.I’m testing on a physical android device.According to this article, it shouldn’t be. In my opinion the more natural way is a PRODUCT_CHANGE followed by a RENEWAL when the new price comes into effect. Edit: This is a screenshot from the Customer history where the in ‘my opinion’ issue is shown 

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sanket-kolte-4f8984New Member
asked in Third-Party Integrations
Subject: Setting Up Multiple Webhook URLs in RevenueCat for a Single Project

 Hi RevenueCat Community,I am working on a project that requires setting up multiple webhook URLs within RevenueCat to handle different aspects of our subscription events. Specifically, I want to understand:Is it currently possible to configure multiple webhook URLs for a single project in RevenueCat? If not, are there any recommended workarounds for routing webhook events to multiple endpoints? Has there been any recent update or feature addition in RevenueCat that addresses this requirement?Our goal is to streamline event processing and ensure that different services in our system receive the appropriate subscription-related notifications.Looking forward to your insights and advice.Thank you!

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antonio
RevenueCat Staff
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Vincent BarnettNew Member
asked in Third-Party Integrations
How can I create two webhook in the same project?

Hi, Please let me know how I can create two webhooks in the same project. One for Development server.Second for Production Server. Waiting for reply asap. Thanks

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aman-jain-2c71ceMember
asked in Third-Party Integrations
Revenue Cat is always getting null values from Apple and thus I have grey screen in my In-App (Flutterflow) Purchase.

Hi All,I tried everything. I signed all Business Agreements with Apple. I deleted and added subscriptions and products umpteen number of time but always I get null value back in revenue cat from Apple and thus a grey screen in my mobile app. I double and treble checked the keys and secrets, and checked the In-App purchase connection status, everything is correct.Can someone guide me, or help me what I can do? My app is not going ahead because of that?Regards,Aman

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SunnySGNew Member
asked in Third-Party Integrations
Using Grants issue.

Hi, Not sure if I am missing something, but I have a problem with Grants.I was of the idea that when we assign a grant to a user on a subscription it automatically gives them that period for free. I wanted to use grants in scenarios where my customer had an issue or are unhappy with something I can give them a week, month or quarter free to show good faith.What we have noticed is that when I do so it creates two parallel plans, One for the users subscription and one for the grant but the user is actually charged by appstore. Thank god this was a test scenario and wasnt a paid user, it would have been embarrasing promising them a grant and then getting charged. Is this a code issue or can this not be done the way I though it would be? My Devs are saying that you can only ‘Grant’ users whose plan has expired or who dont have a plan … not sure if that actually serves the purpose. ThanksSunny

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kaitlin
RevenueCat Staff
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vishesh-kakar-18b078New Member
asked in Third-Party Integrations
Revenuecat is not working and showing gray screen, PLEASE HELP

my app is almost done, the big problem that i am facing is Revenuecat is not working and showing gray screen when i have adding the pricing string and when i am not adding the pricing string the page is loading but is still not executes the purchase, i am unable to find the problem , please HELPi have tried the flutterflow document on revenuecat, i have tried youtube videos on it and revenuecat documents on checklist for errors and i have checked playstore for any missing or wrong entries. 

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jeffrey_bunn
RevenueCat Staff
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louis-deveseleer-45db16New Member
asked in Third-Party Integrations
Firebase extension: issue with linking both a prod and dev environment?

We use a Firebase extension to automatically add revenuecat events to a Firestore collection and it’s been working great for a long time already.Now we’re adding a Firebase “dev” environment to run some tests, in the form of a second google cloud project that mirrors the production one.Is there any potential issue or things to watch for, in linking the same revenuecat project to both the prod and dev Firebase environments?

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wes_clark
RevenueCat Staff
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rawcaneNew Member
asked in Third-Party Integrations
Public or private key for google service account

At this stage in the google set up doc it says to download the public json key to your computer. In the gif there is no guide to doing this. The json key that is downloaded to your computer automatically seems to be the private key. I can’t see anything specific about downloading the public key or how to do that. What am I missing here? Thanks!

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Michael Fogel
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sevgiNew Member
asked in Third-Party Integrations
Help Mee! Android subscripiton product id and ios product id is different ?

Hi,I am adding a subscription for an app in the play store. Android and ios ids must be the same on our side. But when adding android subscription, we add it period and the product id is created automatically, but the android and ios ids are different, how can we solve this problem?Subscription is on auto-renewal. We have added a subscription before, but we did not encounter such a problem. Has RevenueCat been updated?Can you help me ?example-------ios: com.app.subscriptionandroid:com.app.subscripton:p1mThanks in advance :)   

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priyadharshini-a32700New Member
asked in Third-Party Integrations
Revoking entitlements from Web App

I’m using Laravel backend with revenue-cat for subscriptions, I could not revoke entitlement using an api call to https://api.revenuecat.com/v1/subscribers/{app_user_id}/entitlements/{entitlement_identifier}/revoke_promotionals as this returns {    "code": 7242,    "message": "No promotional entitlements to revoke for this subscriber."}How should I test unsubscribe function using revenueCat Api for revoking non-promotional entitlements 

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jeffrey_bunn
RevenueCat Staff

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