My revenuecat id is “app99d60b4027”
at the sandbox mode is working fine but
I got this error when try to purchase on “live mode”
3D Secure 2 is not supported for the specific transaction.
I was try both of my credit card, all is same error.
Step to reproduce:
1. goto https://pay.rev.cat/lkdqglryuptczslh/userprodtest-001
2. choose package and fill credit card form
3. press “Pay Now” button
note: userprodtest-001 just a random mocking id
Result:
Thank you.
Hi
I have looked into this and noticed a different problem for each card.
The payment with the card ending in 1012 shows these errors in the stripe logs “Your card was declined. Your request was in live mode, but used a known test card”. Is it possible this is a test card?
The payment with the card ending in 8193 triggered a 3DS authentication process that was not supported by either of the networks of the cards you used. This is an extra authentication flow that is trigger due to issuer requirements, network requirements, or because Stripe detects an elevated risk in the transaction. The problem is that Stripe cannot be certain if the 3DS flow is supported or not by the card issuer. And once it kicks in and it is not suppported, Stripe will fail the transaction and request a different payment method to be used.
Is there a different card you could try that will not trigger the 3DS flow or will have it supported by the card network?
Pol
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
