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Question

There was a problem with the App Store when trying to purchase any package

  • April 28, 2024
  • 1 reply
  • 39 views

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I have this error while purchasing any package in flutter.
every thing is okay i have added bank accounts in appstore and created subscriptions
and i connect my revenuecat with appstore.
i can fetch offerings which retrieves successfully.
but when i am going to purchase any package
i get this.
a have also set storekit configuration on to test in simulator 14+

PlatformException(2, There was a problem with the App Store., {readable_error_code: STORE_PROBLEM, underlyingErrorMessage: An unknown error occurred, message: There was a problem with the App Store., userCancelled: false, code: 2, readableErrorCode: STORE_PROBLEM}, null)

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1 reply

wes_clark
RevenueCat Staff
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  • RevenueCat Staff
  • May 1, 2024

Hi! For STORE_PROBLEM errors, we have documentation here: revenuecat.com/docs/test-and-launch/errors#---store_problem. They occur when an error is returned by the store itself and are usually one-off issues. If they are consistent, can you create a new sandbox user and test the purchases with that fresh one?