SDKs

Hi all, We have been rejected in AppStore this week due to not showing 14 day free trial in the payment sheet. Nothing has been done with our In-App purchases for quite few months so it is a bit of an odd one.Our In-App purchases (both monthly and annual) have introductory offers setup correctly with 2 weeks free. So not sure exactly what we can do to show that on the payment sheet.  Has anyone else had this issue before? I have also raised this with Apple support and replied to the app store reviewer - however, they weren't helpful (pointing me to validating the receipt server side...) Thanks,Luke 

Sharif wrote 2 months ago… “Logs for the Flutter SDK will appear in Xcode and Android Studio rather than in the standard Flutter logs.”  Is this still true how do I view these logs when I am using Visual Code with Flutter?

Hello there! I’ve stumbled upon a quite odd behavior while managing permissions of a subscriber. I give promotional entitlements based on some special users and I handle it by checking whether the subscription is expired or not.In the case I’ve observed, after receiving a webhook containing information of a BILLING_ISSUE event, my routine waited for it to expire to check if the subscription was still active, and it wasn’t, so I revoked the promotional entitlement.However, the user latter came to complain, and when I checked their profile on RevenueCat’s dashboard, their subscription was active, but without any events on new subscription or renewals. I immediately returned their promotional entitlement, but I was lost with no information to why they were still active.I’ve used the expiration_at_ms to wait after it to check through the API if the subscription was active. Here is the webhook I received:

Hi,I would like integrate AppClip to my new application but it seems that the StoreKit framework are not supported although officially it’s not. I’m getting an error while I try to fetch offerings only on AppClip.So in my specific case, I just would know if the user logged has a subscription and if yes which is (for my purpose, I want to know if I can unlock content only if the creator of this content is subscribed). Well it works great on the app but not in AppClip unfortunately.I would know if there is a way to do this and if not if it is possible for you, specifically with StoreKit 2 server to get the subscribes plans for a determined user without fetching SKProducts with the native framework like you do currently. Thank you

Why is the Purchases.shared.paymentDiscount function taking so long to complete? The completion is called about 30 sec after the function is called. 

Hello,Currently, we are working on app service with react-native.An error like the log below occurs when loading the in-app purchase list on some ios devices.What should I do? 15:37:49.368647+0900    hihi    [Purchases] - DEBUG: ℹ️ API request completed with status: GET /v1/subscribers/fOpYI3nO3vdfzyonIMQrqOa0QGOmL1L2s23UFo/w5cas8aXtJrhM69P3PtVdlorYqeLeRm5cW5Tcu/BdbqrhXw==/offerings 30415:37:49.370990+0900    hihi    [Purchases] - ERROR: 😿‼️ Unknown error.15:37:49.371349+0900    hihi    [Purchases] - ERROR: 🍎‼️ Error fetching offerings - Error Domain=RCPurchasesErrorDomain Code=0 "Unknown error." UserInfo={readable_error_code=UNKNOWN, NSLocalizedDescription=Unknown error., NSUnderlyingError=0x2829f7180 {Error Domain=RCBackendErrorDomain Code=7117 "Page not found." UserInfo={NSLocalizedDescription=Page not found.}}} 

To replicate:Using latest Flutter plugin 3.4.1 and the ‘purchase_tester’ example projectAdd an ElevatedButton that calls canMakePayments() eg replace the ‘UpsellScreen’ build method with this@overrideWidget build(BuildContext context) { return ElevatedButton( onPressed: () async { bool _storeAvailable = false; try { print("Checking availability"); _storeAvailable = await Purchases.canMakePayments(); print("Store available? $_storeAvailable"); //This line never prints } on PlatformException catch (e) { var errorCode = PurchasesErrorHelper.getErrorCode(e); print("Error was $errorCode"); } }, child: Text("Check Store Available"), );}On Android the call never returns (on iOS it works as expected)Expected result:bool returned within a reasonable time (or an exception)Testing i

We have the grace period enabled for subscriptions. With iOS users, if they have a billing issue they enter the grace period but then their subscription gets canceled at the same time.   However, for android, the grace period is working just fine. They enter the grace period without canceling their subscription until the period has ended.  Is there something we need to do differently on iOS? 

Hi, I am getting following error when I try to load the application; E/[Purchases] - ERROR(26785): 😿‼️ Error performing request.E/Purchases(26785): Error fetching subscriber data: Error performing request. Please help.

We noticed some unusual behavior. This seems to happen when there is no clear error and we are unsure if this was intended or not. Consider the following code: [[RCPurchases sharedPurchases] offeringsWithCompletionBlock:^(RCOfferings* offerings, NSError* error){ if (offerings.current) { ... } else if (error) { ... } else { // this branch actually gets executed! ... }}];Both offerings.current and error are nil in some cases. Usually it has something to do with running on iOS simulator or when the IAPs aren’t setup properly (which can be seen in the logs), but the implication in the call is that error will never be nil. Luckily we were able to identify this issue quickly and patch our code with a workaround, but maybe the SDK team might want to revise that behavior. We haven’t tested  if other calls have the same

Anyone had this crash? Fatal Exception: java.lang.IllegalStateException: Reply already submitted       at io.flutter.embedding.engine.dart.DartMessenger$Reply.reply(DartMessenger.java:164)       at io.flutter.plugin.common.MethodChannel$IncomingMethodCallHandler$1.success(MethodChannel.java:238)       at com.revenuecat.purchases_flutter.PurchasesFlutterPlugin$5.onReceived(PurchasesFlutterPlugin.java:584)       at com.revenuecat.purchases.hybridcommon.CommonKt$restoreTransactions$2.invoke(common.kt:187)       at com.revenuecat.purchases.hybridcommon.CommonKt$restoreTransactions$2.invoke(common.kt)       at com.revenuecat.purchases.ListenerConversionsKt$receivePurchaserInfoListener$1.onReceived(listenerConversions.kt:127)       at com.revenuecat.purchases.Purchases$retrievePurchaseInfo$1.invoke(Purchases.kt:846)       at com.revenuecat.purchases.Purchases$retrievePurchaseInfo$1.invoke(Purchases.kt:98)       at com.rev

I am using purchases_flutter: ^3.4.5 and I am getting this error: “We've detected this app uses an unsupported version of Play billing. Please upgrade to Billing Library version 3 or newer to publish this app. Learn More about Billing Library 3.” What version of this package should I use so I can upload a Google package? 

This error has been occurring frequently for the last few weeks:There was a problem with the App Store I know that this error can occur and what it means, but between January  and June 2021 this error occurred 0 times. Since July 2021, about 2-3 times per day. We never do test purchases at this frequency, nor can I believe that Apple is so unstable.  Is there a general increase in these error messages or what could explain such a high frequency?

Hello! We’re about to release an app using RevenueCat (via the React Native SDK) on iOS. Our app has options for monthly and annual renewing subscriptions, plus a lifetime purchase option. The lifetime option is implemented as a non-consumable purchase in the App Store.The issue we’re having is that once a user has purchased a lifetime subscription in the sandbox, there seems to be no way to ignore that purchase in the future without also ignoring other purchases with the same entitlement. I can manually grant an entitlement for a user, but when I call getPurchaserInfo() in my app, entitlements.active.xyz will contain the sandbox purchase, not the one I granted - the sandbox purchase seems to be taking priority. So either I have to treat sandbox lifetime purchases as valid, or add client code to ignore lifetime purchases made in the sandbox. But if I ignore sandbox purchases, this would seem to have the affect of also ignoring non-sandbox purchases for the same entitlement.

Sorry, title should be Xcode 13, cannot edit this anymore Hi, I am using purchases-ios via Swift Package Manager with the latest version 3.12.4. After downloading Xcode 13 my app builds and runs both on device and simulator.When I try to archive the app in order to upload it to the App Store, I receive the following message:Command CompileSwiftSources failed with a nonzero exit code.The line before saysremark: Incremental compilation has been disabled: it is not compatible with whole module optimizationThere is no other message before or after which gives an indication of what the error could be.The minimum target is iOS 13.I tried to clean the build folder, restart Xcode, restart the Mac, downloaded the project manually from the repository and set it up newly, nothing worked.I am clueless, what can be the problem here?

Hey guys!First of all, I am a new customer of RevenueCat and I like it a lot! I upgraded my iPhone to iOS15 and since then I have slight problems with stuff which worked before.When I buy the pro subscription plan in my paywall screen I can’t see the results in the rest of the app using getPurchaserInfo() unless I restart the app. It seems that RC is receiving the info from the cache and for whatever reason it is not cleared with the purchase. Here are the logs:[Purchases] - DEBUG: ℹ️ Products request finished.[Purchases] - DEBUG: 💰 Retrieved SKProducts:[Purchases] - DEBUG: 💰 inv_v03_basis_199_1mo_7d - <SKProduct: 0x282bf4a20>[Purchases] - DEBUG: ℹ️ 1 completion handlers waiting on products[Purchases] - DEBUG: ℹ️ Found 0 unsynced attributes for App User ID: baHJxaHGJdPe9GDjQmkgsxo4cbf2[Purchases] - DEBUG: ℹ️ There are no requests currently running, starting request POST /receipts[Purchases] - DEBUG: ℹ️ API

I have 3 packages in one offering. When I fetch offering it returns only 2 packages, 1 is missingI have following 3 packages for example.Pizza PackLow PackAll PackIt gives me only Pizza and Low pack, not All Pack. What could be the issue?

Hi,I’m new to RevenueCat and just following the Quick Start for iOS.I tried to add the SDK using the instructions but Xcode could not resolve the dependency (tried Xcode 12.5 and 13 beta 5).It seems that since the new 4.0.0 beta SDK released 2 days ago, Xcode can’t resolve it. It defaults to using 4.0.0 as the minimum version and then fails to resolve it.I have managed to work around this by entering 3.12.4 as the version when adding the dependency, but thought I’d raise this in case (a) I’m doing something wrong (don’t fancy using Beta right now so...), and (b) RC are not aware of the problem.

Hi there,We would love to give our app users the ability to pay one time for a long time subscription (e.g. 5 years) which is not possible by AppStore or Play store. Is it possible to make it happen with RevenueCat? The goal is to pay once for a traceable/trackable subscription where RevenueCat’s purchases SDKs can verifies users’ entitlements for the duration of the subscription. It doesn’t have to be a “subscription” but should be trackable. Thanks in Advance!

Hi, there is information in the documentationAlso, if you are user of RevenueCat, grace periods for Apple and Google are automatically detected and handled by our receipt server and SDK. How can I check that user has grace period in this time? I want to show alert for him.Thanks

Hi Everyone,We are handling the restore mechanism with the combination of our local app user id and Revenue cat SDK. So again is this mandatory to show Restore purchase button in the app? For example with the help of app login username and password credentials, we are giving access to Premium features (This reflects to restore mechanism).Due to not showing the Restore purchase button in the app will cause any rejections from Stores (App Store and Play Store)?Thanks for your help.

I have an independent watch app on the store as part of a family of apps. The watch app is part of a single project with the iOS app. After I upgraded Xcode, my app will no longer recognize the Purchases(now RevenueCat) package. I am using a single class that manages the purchases. If I have it as part of the watch extension it throws errors. If I only target the iOS app, the errors go away. The errors all essentially amount to:'PurchaserInfo' is not a member type of class 'RevenueCat.Purchases'I am also showing an error ofWatch Extension.build/Objects-normal/arm64_32/Settings.dia:1:1: warning: Could not read serialized diagnostics file: error("Invalid diagnostics signature") (in target 'Watch Extension'…Steps I have done:Make sure that the package is linked to the extension cleared the derived data, cleaned the project and restarted.I can find no setting that seems to be

Hi, I am using flutter to implement purchase package. My code looks like ; _purchaserInfo = await Purchases.purchasePackage(packages.first);//print('purchase completed');appData.isPro = _purchaserInfo.entitlements.all["all_charts"]!.isActive; This code is invoked on a click of a button. It works fine for monthly subscription but when I use same code for annual subscription, nothing is happening. I just get following messages; D/[Purchases] - DEBUG(13801): ℹ️ Vending Offerings from cacheD/[Purchases] - DEBUG(13801): ℹ️ Checking if cache is stale AppInBackground false 

We’re having an issue that seems to only be present in certain foreign markets. So far, we’ve received reports in: Russia, China, South Korea, Thailand, Japan, and Bulgaria.Everything seems to be working well in other regions.The issue is that when a user selects a package to purchase, whether this individual user is on iOS or Android, clicking to purchase the package, which uses the purchases_flutter library, crashes the app and presents the default error screen. Any ideas as to things we may be doing wrong?

From The Ultimate Guide to iOS Subscription TestingBecause the sandbox environment doesn’t have a subscription management UI like the production App Store, you’ll need to expose buttons or other means within the app to test purchases that trigger upgrades, downgrades, and cross grades. I’m a bit confused on what to do to test a crossgrade. I have two plans, same level, different duration (annual and monthly). When I test in sandbox switching from monthly to annual, in Customer History I see the renewal events of the monthly one, then the change of renewal preference to annual, but then it stops renewing on either plan. On my I app I end up as if I just cancelled and not subscribed again. Is this expected from the limitations as quoted above? If so, is there anything I