Introductory offer not showing in the payment sheet

  • 12 November 2021
  • 1 reply

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The payment sheet is not displaying a free trial information even though everything is set up properly on App Store Connect.  

The issue that I have is very similar to this although I am using Flutter not React Native. 




Best answer by ryan 13 November 2021, 01:03

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I would try creating a new sandbox user here and see if that resolves it (the introductory price is only available once per Apple account). Developers have no control of anything on the payment sheet presented by Apple so there wouldn’t be a code change or anything to fix it. I would first triple check the intro offer is set up on the product, then make sure you’re using a sandbox account that has never redeemed any intro offer from the same subscription group.