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I the app developer and i purchased the premium version of my app in production. ideally i should be getting something in entitlement active object: [Kotlin code] customerInfo.entitlements.active.isNotEmpty() The above code should return true, but only in case of my account its returning as false. and when trying to call the restore method:Purchases.sharedInstance.restorePurchases(object : ReceiveCustomerInfoCallback{ override fun onError(error: PurchasesError) { showToast(this@AccountManagerActivity,error.message) } override fun onReceived(customerInfo: CustomerInfo) { val value = customerInfo.activeSubscriptions.toString() showToast(this@AccountManagerActivity,value) } })} Its throwing some server error. Please help as currently its reported in my account and could happen with a premium user as well. Thanks in advance.

I am facing an issue with trying to understand how to set up my products. Let me detail out how the product would work. I am creating an app which offers paid, private communities, so you have the following entities;Hosts - the person who hosts the community Members - people who join the community Community - the actual communityI want to charge a monthly fee per community and depending on the number of members, lets say $5 a month for 100 members & $10 a month for 200 members. Ultimately, I would like to offer hosts the ability to purchase multiple communities of various sizes.A single host might;Have 1 community of 100 members  Have 2 communities of 200 membersErgo, the host would have 3 payments per month of $5, $10, $10 which is $25 per month. Leaving aside the particular concerns of the platforms like Apple or Google, how would I achieve this inside RevenueCat?

We’ve got some integrations with Amplitude and other third parties and we’ve noticed all Subscriber Attributes are being sent through these integrations. I’d love to know if it’s possible to curate the list of Subscriber Attributes that are being sent with these events.

I want to have token with expiry to be more robust. May be create webhook programatically or upload key file to generate JWT or use Firebase Auth. 

Hi there, I’m having trouble trying to match data from the scheduled csv exports to the data as displayed on revenueCat dashboard. Can someone please assist? I’m not sure where I’m going wrong with my querying. For instance, to count actives and actives lost for the month, I count the distinct user id grouped by start date, then for lost I group by unsubscribe_detected_at instead. However, my metrics do not match what is on the dashboard. I’m off by a few hundreds sometimes.

Hi guy.I used to have one project and successfully linked it to Google Cloud. Now, I have another project, and I want to link it to Google Cloud as well, but it's not possible because Google only allows linking to one project. In this case, what should I do? For each Android app I create in Firebase, there is a corresponding Google Cloud project created. Thank you.

Hi there,is it recommended to use RevenuCat Webhooks to sync purchases to an external system instead of using the built-in Webhooks of App Store Connect and Google Play?Is it even possible to sync user subscriptions via App Store Connect webhooks? I'm not sure if Apple gives out the email addresses of the users.Can you please give me a brief summary of the pros and cons of App Store / Play Store webhooks and RevenueCat webhooks?Kind Regards,Marius

Can I checkout multiple quantity at the same transaction. I have a question about IAP where I want to add multiple quantity checkout of consumable products at the same transaction. how can I do this?

First: thanks for making this great product. I’m new to RevenueCat but so far loving it!Intro: RevenueCat offers the possibility to register a webhook endpoint, that is called when an event takes place. There is the possibility to manually set an optional authorization header, that will be used by RevenueCat to authenticate when calling the webhook endpoint. Question: is it possible to set this authorization header by calling an API endpoint (instead of doing it manually in the configuration section ‘Integrations’ > ‘Webhooks’)? 

Hello,We've been experiencing an issue in the Revcat chart section where we haven't been able to see Apple Search Ads data for a while. Until March, we were able to view Apple Search Ads campaign/ad group data segmented properly, but recently, when we try to segment the data, we don't see any revenue coming from the search ads side. We haven't made any changes on the advertising side, but the revenue data is not showing up on the Revcat dashboard.What steps should we take to correct the data flow?

I don't understand what in_app_purchase refers to. I thought that it refers to a functionality like Screen A will be disabled until a payment is made. From online information, it seems like in_app_purchase refers to products to sell through the app.It is not about a functionality to buy.I am bit confused like what type of products you would see in your app. A mobile app is not a regular e-commerce store.On Google Play, I've seen quite a number of apps (not a game) have in_app_purchases. From many app descriptions, it is not clear what is included in the in-app purchase.Typically, for a software program, you could see based on a plan by plan basis how each plan is different like what functionality is included in each plan.With the in-app purchase, it is very blurry what is included in the in-app purchases.Could you please provide examples and explain.

I am upgrading from purchases_flutter 3.x to 5.x. The class PurchasesInfo was changed to CustomerInfo. We upload PurchasersInfo Json to our server which parses the data. Have the contents or format of the data changed along with the change of the class? When inspecting the class CustomerInfo I find it has several JSON and String arrays so it’s difficult to tell what might have changed inside those arrays. Thank you,KeithB

My app uses custom user ids. When a user purchases a subscription, then logs out and back in with a different account, that doesn’t have the entitlement, a problem occurs. When pressing the purchase button, they get an alert that says “You are currently subscribed to this” and after pressing OK, the entitlement is also added to this account. Now I have two accounts with an entitlement, but only one subscription.I’m very new to this, but isn’t there any way to prevent this?Or at least a way to check if this app store account already has a subscription, so I can give the user the option to restore it, instead of purchasing?

When I subscribe with a user, which is the same email as the cell phone account, then I logout and then I login with another user, this new user appears to me as having a subscription when it doesn't, it's like the subscription of the first user also happens to this new one.

Hello, everyone,I hope you're all doing well. I'm facing an unfortunate issue with my Apple Developer Program membership that was suddenly terminated. I received a generic email from Apple, stating that my membership was revoked, but no specific reason was provided for this action.I appealed the decision, offering all possible explanations and commitments to adhere to guidelines, only to be met with a reply stating that the decision is "final" and no subsequent appeals will be processed.Has anyone here faced a similar situation? Are there any steps that can be taken to understand the reason for termination when Apple doesn't disclose it? Is there a way to open a dialogue with Apple, even when they've stated that their decision is final? Would publicizing this issue through social media or blogs be advisable?This is a particularly trying time for us, as we are recovering from a recent earthquake and our app is our sole

Hi, I want to purchase a specific subscription offer from google play.This should work as described here: https://www.revenuecat.com/docs/subscription-offers#more-control-over-offer-selection and here: https://github.com/RevenueCat/cordova-plugin-purchases/releases/tag/4.0.0 I did my setup for Ionic(Vue) + Capacitor as described here (https://www.revenuecat.com/docs/ionic)I have the following dependencies installed:@awesome-cordova-plugins/core@^6.3.0 @awesome-cordova-plugins/purchases@^6.3.0 cordova-plugin-purchases@^4.2.3 cordova-annotated-plu

Apologies for a basic question. This is my first RevenueCat project…I’m running an Expo managed project for React Native. react-native-purchases is installed and imported. I can call setDebugLogsEnabled successfully. But I cannot see a “setup” method on the Purchases object? If I type the code to run setup() I get the following error:What am I missing?Thx!

I’m using the purchases_flutter: ^5.6.2 and I am trying to set an monthly subscription in Android, I have all the steps mentioned in the Google Play checklist but apparently its not working properly, using the same setup for iOS works fine, Do I need add some implements in the AndroidManifest or build.grade or anything else? 

Hey All,We’re noticed a bug appear on devices running iOS 15.4 having issues when trying to present the store code redemption sheet using the RevenueCat iOS SDK (3.14.1).Purchases.shared.presentCodeRedemptionSheet()The presentation sheet appears, however the expected redeem code page is missing. Instead we’re presented with a “Cannot Connect” with the retry button not performing any action.This is repeatable on all devices running 15.4 and only appears after the update from 15.3.1.Does migrating to the the most recent 4.1.0 release fix this issue for devices on iOS 15.4?Thanks 

i have a flutter app that about daily horoscope and tarot cards and i’m trying to implement it but i’m kinda lost in the documents and tutorials i have purchase function page like this in code import 'package:flutter/services.dart';import 'package:purchases_flutter/models/offering_wrapper.dart';import 'package:purchases_flutter/purchases_flutter.dart';class PurchaseFlutterAPI {// initialize function to be called to initialize our purchase_Flutter plugin static Future init() async { await Purchases.setLogLevel(LogLevel.debug); }// gets a list of offerings from RevenueCat and stores it in a list for use in our app static Future<List<Offering>> fetchOffers() async { try { final offerings = await Purchases.getOfferings(); final activeOffering = offerings.current; return (activeOffering == null) ? [] : [activeOffering]; } on Pl

I received the following email from Apple this morning. Subject: Notification of Apple Developer Program License Agreement (PLA) violationWe are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA).Section 11.2 (Termination) states:(g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.).Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership.Please address this issue promptly. We carefully review

Could not validate subscriptions API permissions error. I think I need to publish my application in closed beta in the play store to solve this problem. Can I publish it in internal beta or does it have to be closed beta?

I see this error for our production app for iOS,we are using 4.25.6 version of RevenueCat.Error message is: “The device or user is not allowed to make purchase”Does this occur because of parental controls?Our app is +17

I’m trying to follow this documentation https://www.revenuecat.com/docs/apple-app-storeBut it’s not clear to me what I can do in the simulator. To my surprise when I run my code in the simulator, it is able to retrieve all the products from appstore connect. So is the simulator considered the sandbox? I have not install StoreKit Configuration File why does it work? What exactly does StoreKit Configuration File do for the simulator? Do I need a sandbox tester account for the simulator?

none of the products registered in the revenueCat dashboard could be fetched from the play store