You're currently subscribed to this.

We just released our app.  1 user reported this issue where they subscribed, but then see this error message:

I don’t know why this happens.  Here is my flow inside Expo/React Native app:

1. Wrap app in providers

   1<PurchaseProvider setPurchasesChecked={setPurchasesChecked}>
   2    <AuthProvider>
   3        <Stack/>
   4    </AuthProvider>
   5</PurchaseProvider>

    

2. Inside the PurchaseProvider getCustomerInfo:

   1useEffect(
   2    function initPurchaseConfig() {
   3      const initialize = async () => {
   4        try {
   5          Purchases.setLogLevel(Purchases.LOG_LEVEL.VERBOSE);
   6          await Purchases.configure({ apiKey: APIKEY });
   7
   8          const info = await Purchases.getCustomerInfo();
   9          const { isActive } = info?.entitlements.active[entitlementName] || {};
   10
   11          setIsActive(!!isActive);
   12        } catch (e) {
   13          setMessage(['error', (e as Error).message]);
   14        } finally {
   15          setIsReady(true);
   16          setPurchasesChecked(true);
   17        }
   18      };
   19
   20      initialize();
   21    },
   22    [setMessage, setPurchasesChecked]
   23  );

   Note the isActive variable, which gets exported from Provider so that routes can be determined

3. We check if they are paywall eligible, and determine the route:

   1if (paywallEligible) {
   2      if (isActive) {
   3        if (!hasUser) {
   4          return router.replace('signIn');
   5        }
   6        if (
   7          lastSegment === 'signIn' ||
   8          lastSegment === 'register' ||
   9          lastSegment === 'paywall'
   10        ) {
   11          return router.replace('(tabs)');
   12        }
   13
   14        if (hasUser) {
   15          return;
   16        }
   17
   18        return;
   19      }
   20
   21      return router.replace('paywall');
   22    }
   23    if (!hasUser) {
   24      return router.replace('signIn');
   25    }
   26    if (lastSegment === 'signIn') {
   27      return router.replace('(tabs)');
   28    }

   In this case, if not isActive, they will get redirect to paywall, which lets them purchase.  

4. After they purchase we also set isActive to true

   1const purchase = async (purchasePackage: PurchasesPackage) => {
   2    try {
   3      await Purchases.purchasePackage(purchasePackage);
   4      getInfo();
   5      setIsActive(true);
   6      return router.replace('');
   7    } catch (e) {
   8      if (
   9        (e as PurchasesError).code ===
   10        Purchases.PURCHASES_ERROR_CODE.PURCHASE_CANCELLED_ERROR
   11      ) {
   12        return;
   13      }
   14
   15      setMessage(['error', (e as Error).message]);
   16    }
   17  };

5. When I exit the app & come back, I see the “You're currently subscribed to this.” message.

it’s hard to replicate.  What could this be?