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I am testing a tvOS app that has a subscription and two consumable product IAP. The consumable product IAP works properly when running the tvOS app via Xcode. However, when running the same app via Test Flight, the consumable IAP does not allow the purchase of a second exact consumable and instead provides this message: “The In-app purchase has already been bought. It will be restored for free”. Again this is a consumable purchase so there should be no restoration and the user should be able to purchase it as often as they want. This again does NOT happen when running via Xcode. The consumable IAP is set as consumable on App Store Connect and is not associated with any entitlement here on RevenueCat. I am obviously concerned that if it’s happening on TF that it will happen in production as well. Why is this occurring?  Thanks.

Hi all,I am trying to integrate RevenueCat into my Managed Expo app to allow users to make a subscription purchase. I’ve followed all the guides on setting up my subscriptions in the Apple appstoreconnect as well as on RevenueCat’s dashboard.Now I am trying to `Purchases.getOfferings()`, but it is returning ERROR: [Error: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). For context, my organization uses a separate internal distribution build for development.In the app store, our bundleIdentifier follows standard naming convention: `com.myorg.myapp.ios`. For our internal

EXPIRATION event type with "expiration_reason"="UNSUBSCRIBE" is sent right after CANCELATION and isn’t sent when subscriptions are really expired according to expiration time.(Google Play subscriptions)It was ok before the release for Google Play billing V5...

I would like to integrate Firebase Extension into my project and according to the instructions guide I need to follow a few steps herehttps://www.revenuecat.com/docs/firebase-integration#2-set-firebase-user-identity-in-revenuecatAll those steps are only showing code for Swift.Is there no integration available for Flutter? Is it not possible?

The problem is that purchasePackage takes long time (over 60 sec) to complete its job and return value. Developed with Flutter, testing on iOS device with Sandbox environment.  The related code is :CustomerInfo purchaserInfo = await Purchases.purchasePackage(selectedPackage); Is this something related to Sandbox and App Store Connect and no need to worry on production environment? If anyone advise on this issue, ,much appreciated. Thanks. 

Hi folks!Google has updated their policy with the following text, marked my highligts in red:To give users more control over their data, we're introducing a new account deletion requirement under our User Data policy. If your app allows users to create an account, then it must also allow users to request for their account to be deleted in the app and through a web resource. All developers must also update their Data safety form in Play Console, where some information may be displayed on your app's Data safety section on Google Play. Learn more in our 

I viewed Apple's docs and saw the information about billing retry (60 days), but not in RevenueCat. I want to know how to detect a subscription is in billing retry (60 days)? Is Billing_issue when payment is failed before billing retry? Is Expiration when subscription is officially expired (after 60 days retry)?

In the case if the purchase history has to be automatically paginated (if user has alot of purchase history), will it still give us the most recent purchase via nonSubscriptionTransactions.len - 1 ? 

Hi there,My question is this: We have connected webhook events to our app and in the client side we have implemented only the configure part with userId and login method   RNPurchase.configure({                apiKey: "xxxxxxxxx",                appUserID: UUID-userIdHere   }); RNPurchase.logIn(userID);  So our app won't have anonymous users. According to documents, we should not call logOut() method for users because we don’t want anonymous users. However, we should be able to get TRANSFER type of events in the webhooks but we could not received it yet. In this case our users can change users with different logins. We have tried that:

Hello there!We’re prototyping an integration with RevenueCat but initial tests are failing on Android with the following error:{ "nativeStackAndroid":[ ], "userInfo":{ "underlyingErrorMessage":"Error when fetching products. DebugMessage: An internal error occurred.. ErrorCode: SERVICE_UNAVAILABLE.", "readableErrorCode":"StoreProblemError", "readable_error_code":"StoreProblemError", "message":"There was a problem with the store.", "code":2 }, "message":"There was a problem with the store.", "code":"2"} We’re using the latest version of `react-native-purchases`. The billing permission is also set in our AndroidManifest:<uses-permission android:name="com.android.vending.BILLING"/> Also, both the Android project and the products on RevenuC

I had an initial functioning setup to get offerings and make a purchase.  It worked : I could make a test purchase.The code was in a ‘shop’ page, and I decided to move the RevenueCat initialisation to main.dart as initial entry point.  But maybe this wrong because it screwed everything up, and the app crashed on loading (error below).  So I put it back to what it was.The app now loads and all screens function EXCEPT I am now getting the same error when I open the shop page.  Even though it was working before.*** Assertion failure in +[RCPurchases sharedPurchases](), RCPurchases.m:160*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'There is no singleton instance. Make sure you configure Purchases before trying to get the default instance. More info here: https://errors.rev.cat/configuring-sdk'*** First throw call stack:(0x183586754 0x19804d7a8 0x1834883f8 0x1848afa6c 0x1009762f4

Hi, I used RevenueCat to set my in-app subscription. While developing everything was working correctly. Apple team approved the app and I released it. I downloaded the app, but the offerings wasn't fetching and I was unable to make a purchase.I found information that I should wait for 24 hours before release, so I made some small changes in my app, sent it to review, waited 24 hours and released it. Unfortunately the problem still exists.Does anyone have any idea why is that?Thanks in advance

I have in Revenue 1 Offer with 4 packages. 1 Premium Monthly, 1 Premium Yearly, 1 Plus Monthly, 1 Plus Yearly. All packages are connected with the product from the respective app stores. Everything works perfectly on Apple but Google does not show me a single subscription (Premium Monthly). Does it take until changes are visible in RevenueCat. We use the whole thing in a Flutter App.

Hello,I have a question about restoring purchases. I have an app using anonymous user ids. App starts with an intro slider, the last slider page is a pre-paywall view where the user can choose to either restore purchase or goto subscriptions ( hence the paywall). Restore purchase works as intended if the user has an ongoing subscription.  I also saw that if a user with an ongoing subscription by misstake continued to the paywall view and tried to buy another subscription this was detected by the call to Purchases.shared.purchase… and a relevant alert in Swedish was presented, perfect!But my question is there a way to programatically check if a user is eligible to restore a purchase when the user has made a new installation of the app? Then I could disable the goto subscription button on the pre-paywall view. Best Regards, Tomas

I have the problem that I can’t get a product that is configured as non-consumable IAP in App Store Connect. I don’t have any issues with getting the subscription products though. The error is “Could not find products with identifiers: [“lifetime_2499”]. There is a problem with your configuration in App Store Connect.”My process for setting up the IAP is the same as for the subscription products. And since that works it is not an issue with the Paid Apps agreement (?). Status is “Ready for submit” which is the same for the subscription products. I am using Capacitor and the unofficial @capgo/capacitor-purchases plugin. Any ideas what I might be missing? I

I’m trying to use an offering with multiple packages (using custom identifiers), and the documentation is incorrect when it says you can access an offering and a package via its identifier in this section:https://www.revenuecat.com/docs/displaying-products#displaying-packages It says to use this code:offerings.all("experiment_group").package("<package_id>")But in the RevenueCat SDK, “all” is a property and not a method. See PurchasesOfferings interface:https://revenuecat.github.io/react-native-purchases-docs/5.13.1/interfaces/PurchasesOfferings.html#current Similarly

Consider a situation where user had subscribed to any of the plans in one platform (assume ios) and later due to some reason user has to change to different platform (say android) or vice versa. How to best handle this situation ? User doesn’t seem to see active entitlement.

verbatim copy of code from the documentation: const sdk = require('api')('@revenuecat/v4.0#1yz2c0m2sl5v5md8q');sdk.auth('Bearer REVENUECAT_API_KEY');sdk.deleteSubscriber({app_user_id: 'app_user_id'}) .then(res => console.log(res)) .catch(err => console.error(err));produces this error:Error: Sorry, `deleteSubscriber` does not appear to be a valid operation on this API. at Proxy.<anonymous> (/workspace/node_modules/api/src/index.js:164:21) at processTicksAndRejections (node:internal/process/task_queues:96:5)  

RC Community I need your help. For 2 months we have not gotten paid from Apple. We are talking 6 figures in USD!  This SIGNIFICANTLY affects our cashflow and we will have some challenges making payroll. I wrote to the finance team and they have not responded (it has been 2 weeks).What can I do here??????Background & TimelineApple had asked us to verify our company and account IDs and we did it Due to the verification they help our money from the end of Feb payout.  Now its end of March, we still don’t see an issued payment

Hello! First off, we were very excited to see the new “transfer” button in the RevenueCat customer view. This allows us to reverse unwanted subscription transfers for accounts.I recently used this button to help an account regain access after an unwanted transfer. I noticed that calling the RevenueCat API after doing this showed that both the “transferred from” account and “transferred to” account returned no entitlements. However, within the RevenueCat UI, everything looked correct.After a few minutes, the API call now shows the proper entitlement access for each account. Is this because the account logged in to their device and the receipt re-synced with RevenueCat?Is there any way to make it so that the RevenueCat API returns the correct entitlements after using the RevenueCat UI to perform a transfer? This would really help us. Thank you!

Hi guys,we are building our app in Flutterflow.i have created 3 different subscriptions in Google Play (and AppstoreConnect), let´s call them “Bronze”, “Silver” and “Gold”.Each subscription gives you access to more movies you can watch each month.Now when a (bronze) user reaches his limit for movies in this month and he wants to upgrade to a higher subscripion (e.g. silver), we have multiple subscriptions running.As i have read in AppStore we can work with subscription groups what means that when the user chooses another subscription, he automatically cancels the current one.Unfortunately this doesn´t work for us in PlayStore and so we have two subscriptions running at the same time.Do you have any solution for this problem?

After i do purchasing using function : final result = await Purchases.purchaseProduct( "skuID", type: PurchaseType.inapp,);after successing do payment, revenueCat will trigger webhook and retrieve data just like : https://www.revenuecat.com/docs/webhooks#events-format what if i want to adding new key-value such as meta-data into webhook responsejust like : {key1: value1. . .meta-data: {   recipe_id: id_recipe_1  }}do you have any idea with this case team?

Hi Everyone!I am new to RevenueCat, but I´m struggling with an issue for 3 weeks now. I am trying to create a subscription model for my app and it seems to work fine when I do the purchase, but when I try to restore said purchase the subscription is not found (“free version found” gets printed from the code below). I did try this with a physical device and using various sandbox testers. I also contacted support about two weeks ago, but their answers were not helpful so far (remove and add again the storekit config file, create new sandbox tester, make sure all ID-s are an exact match between XCode and RevenueCat...). When I make a test purchase it does appear in the Overview as New Customer, it has an expiration date date as well (for a monthly purchase I see one month instead of the test setup of 5 minutes), but I do not see an Active Subscription appearing.

Hey guys,I would like some help.I implemented RevCat in my project, I did all the necessary steps, I used the StoreKit Configuration File. In addition, I created another scheme and linked this StoreKit Configuration File.Tests worked perfectly.Modifying to the scheme that does not have the storekit configuration file, it does not find the plans when trying to contract.Now comes my question, I would like to test with an APPLE ID account, I am using an iPhone 7 physical device that does not show the Sandbox Tester anywhere, and I already have 3 accounts registered in the apple store connect.I wanted to understand what process to test the purchase without using the store kit configuration file, to simulate a monthly subscription.Thanks

XCode: Version 13.0 (13A233)macOS Deployment Target: 11.0Install via Swift Package ManagerWhen I compile it prompts: No such module 'Purchases'