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114 Posts
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Charlie-pageNew Member
asked in Tips & Discussion
RevenueCat for Offline Only Apps

Hey Revenue Cat users - I’m new to RevenueCat, but I’m creating an app that is all local storage, and currently doesn’t have any authentication. I want users to be able to try the app, but then pay a one-time flat fee to keep using it. Has anyone else built apps with this kind of use case for payment? It’s a flutter app, so it should be cross-platform. I want to have as minimal as possible of work for users. Are there any great docs on the revenue cat website (or elsewhere) detailing this kind of use case?

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RevenueCat Staff
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dz1200New Member
posted in Tips & Discussion
Feedback

Include refunds / refund info. Refunds should also appear in transactions Paginate transactions page so we can view more

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RevenueCat Staff
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Anonymous
posted in Tips & Discussion
Google I/O 22 Announcements - RC Product Priorities

What features are you the most excited about?What would you like to learn more about? Many updates and changes have been introduced during Google I/O 22 and our team is busy deep diving into these topics and prioritizing them according to your needs. We would love to hear your thoughts and needs on these features. New Subscription Model - is it all clear what that means or would you rather we just take care of it? Play Console – how does your setup look after the changes? does this create an opportunity for your app? Flexible Offers - would you see yourself making a use of this? Prepaid plans - does this solve an issue for you? would you like to learn more about the payment landscape of recurring payments? Play Index - do you see yourself using the index moving forwards? If so, what kinds of communications would you expect from RevenueCat? Excited to hear from you!

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Peter Brockmann
Peter BrockmannNew Member
asked in Tips & Discussion
😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.

So I had this error message on my Android testing of my Flutter app (iOS worked like a champ) and worked through the troubleshooting steps provided by RevenueCat support, (https://community.revenuecat.com/sdks-51/why-are-offerings-or-products-empty-124), (BTW some of these screens need updating please, particularly because this is a popular post), I even got Google Play Store support involved (the portal is soooo convoluted) and after about two weeks of getting one email response per day, at my wits end, I engaged the chat service. A chat support person in Google told me in five minutes that I could only make my app release ‘ACTIVE’ in the Closed Testing if … my Managed Publishing state was ON! I didn’t know what that was, then they explained: them: Kindly go to your app's Publishing Overview section on you Play Consoleme: kthem: Then, click the "Turn off Managed Publishing" button.them: Once you've turned it off, kindly wait for the changes to be reflected on your Play Console. and th

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Peter Brockmann
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ezebecke.devNew Member
asked in Tips & Discussion
Privacy Policy

Got an email from Google Play asking me to disclose more information regarding RevenueCat: Your app is uploading users' Primary Account information to https://api.revenuecat.com without disclosing it in the privacy policy in Play Console. My app currently offers In-app purchases. I’m looking for Privacy Policies examples. Thanks!

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pmartiniNew Member
asked in Tips & Discussion
Fetch in-app apple price based on user's contry

Hello When I fetch products and offerings using RevenueCat react native js library, it says that price is 1.99 for in-app purchase, but when a customer makes a purchase apple shows that price is $2.49 (user’s country is Ghana). The price on app store is set to Tier 2: $2.49 (developer’s account is from Ghana too), but it looks like it depends on user’s settings on the device. Is there a way to fetch actual price based on user’s country? Or revenue cat always returns price for USA (1.99) and I have to manually detect user’s country and convert it?

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BenFCNew Member
asked in Tips & Discussion
Pricing tiers depending on country

Hi everyone, I was wondering what the best way is to set up different pricing in different countries. Example: High Price Tier: e.g. USA: 9.99 USD per month Medium Price Tier: e.g. Germany: 7.99 USD (converted from EUR) per month Low Price Tier: e.g. Brazil: 3.99 USD (converted from EUR) per month What is the best way to do this? Also, it would be nice to run separate experiments for each tier. Is the best way to set up different revenuecat offerings and have the app handle the selection of which offering is chosen based on the country? How would it be possible to run revenuecat pricing experiments then? Are there any best practices? Thank you already in advance. Cheers,Ben

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BogdastotelNew Member
asked in Tips & Discussion
Purchase a subscription with a free trial?

Hello, I’ve manage to create an offer in the RC Dashboard and in the Google Play console that is attached to existing product (annual subscription). The offer includes free trial. When I call the getOfferings method and select the specific offer and try to purchase, the offer does not include the free trial I’ve previously attached. Any help here?

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AliakseiNew Member
asked in Tips & Discussion
Renew subscription on the web

Hi there! How can I renew my subscription on the web? I want to be able to renew my expired subscription with just one button. For payments I use stripe checkout client only

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Michael Fogel
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pruppertjrNew Member
asked in Tips & Discussion
Can I create a way to unlock an entitlement outside of an In-App Purchase?

I have an app with an optional subscription for additional features. I have a company that wants to offer these features to it’s employees via a partnership. Basically they will pay a one time fee for 1 year access on behalf of their employees who download the app. On the app store, I can create a promo code that grants a 1 year free trial, but this will auto renew on the individual users Apple ID’s, which is not what I want. It’s not possible to do this with the other subscription option (Non-renewing subscriptions) which I thought would be the ideal solution for this case. Would it be possible to create a section in my app, where the users can enter a custom code which will unlock a certain entitlement? Thank you!

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sharif
RevenueCat Staff
RC Support
RevenueCat Staff
RC SupportRevenueCat Staff
published in Tips & Discussion
Setting custom durations for promotional entitlements

RevenueCat’s promotional entitlement feature allows you to grant an entitlement to any of your customers directly from RevenueCat. These are the predefined durations allowed: Duration Description daily 24 hour access three_day 72 hour access weekly 7 day access monthly 1 month (31-day) access two_month 2 month (61-day) access three_month 3 month (92-day) access six_month 6 month (183-day) access yearly 1 year (365-day) access lifetime 200 year access To grant a promotional entitlement with a custom duration (for example, 5 days,) set the start time in the past so that the end time lands when you need. So for example if you want to grant a promotional entitlement for just one hour, grant a daily promotional (which is 24 hours) but set the start time to 23 hours in the past. The end time will then be 1 hour in the future.

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RC Support
RevenueCat Staff
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YousefDedicated Contributor
posted in Featured Articles
How to never see anonymous IDs

TLDR; Only configure with a known ID, and never call logout to prevent anonymous IDs. Why does the SDK use Anonymous App User IDs? Anonymous App User IDs are generated when the SDK is configured without a provided known ID. App User IDs are used to make sure the subscription that RevenueCat is tracking gets associated with the correct user. Anonymous App User IDs are always prefixed with $RCAnonymousID: which can be useful for working with anonymous users on your server. Many apps use a combination of anonymous App User IDs and their own known App User IDs which provides flexibility in their user purchase flows. However, some applications are intended only to be used while using a known App User ID, without anonymous users at all. In that case, unintentionally creating Anonymous App User IDs can cause unwanted issues for developers and end users. To never see anonymous IDs, you need to make sure to do the following. Only Configure the SDK with a known user ID The most frequent place th

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3DTOPONew Member
asked in Tips & Discussion
Subscription with included consumables

I am planning to offer a subscription that includes a certain number of consumable “tokens” per billing period. For example, maybe you get up to 20 tokens per month for $1/month, or 50 tokens for $2/month. But if the user exhausts their tokens before next month, it should be possible to either buy more tokens, and/or, upgrade to a higher plan level. I was wondering if anyone had suggestions for the best way to accomplish this with RevenueCat.

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cody
RevenueCat Staff
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carlosNew Member
asked in Tips & Discussion
Implementing non renewable purchase / managing entitlements

I have an app working where we sell renewing subscriptions. I am trying to implement a new use case, we would be selling for some users a one time purchase that gives them access for 20 months. I was thinking about implementing it as a non consumable IAP, with an entitlement attached, so that when the user buys this product, they get access to the app. But I'd still have to remove the entitlement when the time is up. I could do that in the backend, but I don't see a method in the API to remove an entitlement. How would you implement this? Is there a best practice to link an entitlement to a non consumable IAP with an arbitrary expiration date?

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nmeibergenNew Member
asked in Tips & Discussion
Best practice for managing level upgrade with lowering duration

There is good explanation on how upgrades/downgrades work on the Revenuecat blog here. I however seem to be missing the case where the user upgrades in terms of a level and lowering the duration (at the section Upgrading Service Levels there is a description of moving to a higher level and a longer duration). As an example: Example > A user has a current subscription with 10GB of storage and with a 1 year duration. > The user now wants 25GB with 1 month duration. My question here is twofold: How do we configure levels, as my naive assumption would be that 25GB would be in a higher level than 10GB, independent of duration? If my assumption is correct how do we get around the situation where the following happens: Allowing the user to move to a higher level with shorter duration may results in a large refund and subsequently to earlier cancelation of any overall. I assume this is not something we want. What is the best approach to handling this case?

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sharif
RevenueCat Staff
sharifRevenueCat Staff
published in Featured Articles
How to solve 429 "There is another request in flight trying to perform the same action"?

While using RevenueCat you may come across an error that has an HTTP status of 429 and a response body that looks like this: { "code": 7638, "message": "There is another request in flight trying to perform the same action."} While a 429 Too Many Requests HTTP status code is frequently associated with rate limits, RevenueCat usually returns this error if multiple API requests were made simultaneously that are trying to update a single resource in the system. For example, if you make a POST /receipts request and a GET /subscribers request for the same user at the same time, the GET /subscribers request will try to update the receipt with Apple/Google but it’s already being updated by the POST /receipt, so RevenueCat will block one of the requests to prevent data race conditions. The solution to this is to simply retry the failed request a few seconds later, which will give RevenueCat a chance to complete any in-progress operation.

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sharif
RevenueCat Staff
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IanSNew Member
asked in Tips & Discussion
Consolidating Subscription Groups

Hello, Our product has multiple subscription groups built out but they have the same entitlements. It made sense at the time given iOS functionality but has led to a lot of problems where customers have purchased duplicate subscriptions. Going forward we want to move people to one subscription group to make sure customers don’t accidentally sign up twice. Has anyone dealt with this before? Are there any best practices for consolidating subscription groups? If not consolidate, is there a way for people to “upgrade” between subscription groups and cancel their current plan at the same time? Thanks

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arisActive Member
asked in Tips & Discussion
How to cancel Google subscription through the SDK

Google’s new policy needs apps to cancel subscriptions. I am not using any backend (Firebase only). The REST API needs a secret key to do the cancellation which I shouldn’t include in my app’s code. So how can I do this?

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Aideen Nasirishargh
Aideen NasirisharghNew Member
posted in Tips & Discussion
Minor UI Suggestion: Different favicon (browser) for app.rc.com and docs.rc.com

Hi! It’s a very minor UI issue, but can be very helpful! During the initial integration and testing I am usually having 10+ tabs of RC open. It’s really hard for me to know which ones are docs and which ones are the platform. I was wondering if you guys can change the favicon (maybe by a hue-shade or something). That would help me easily navigate to the app without clicking on 5 random tabs to find an app page to copy or change a setting/value. ;) Note that project name is not always there (e.g. “Overview | RC”) so it’s a little bit of a guess work and reading. Thanks!

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Aideen Nasirishargh
fishlurk
fishlurkNew Member
asked in Tips & Discussion
What's the best way to handle the delays on subscription changes?

The use case is simple. Let’s take my React Native iOS app as an example: A user who has already purchased a “Premium” subscription in my app goes to their iPhone Settings and unsubscribes Now they open my app and goes to the “Subscription” page to check the status My subscription page says that their sub is active AND will renew at date X, even if I run the getPurchaseInfo() again My user gets confused/angry and contacts my support How can I avoid the above? I’m new to RC and have just been playing around in the Sandbox environment. RC docs says certain attributes, like the “willRenew” could take multiple hours to sync. I have activated Platform Server Notifications but at least in Sandbox it seems like the info I get back from getPurchaseInfo() How can I avoid these delays and caches and whatnot, and always be sure that everything is updating instantly and the data is accurate and “fresh”? I asked the RC support about this, and they just copy/pasted the first two paragraphs of the “W

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RC Support
RevenueCat Staff
RC SupportRevenueCat Staff
published in Featured Articles
What does the "Secret API keys should not be used in your app." error mean?

If you get a 403 error status, “Secret API keys should not be used in your app.” error message, or “7243” error code when making HTTP requests to the RevenueCat API, you are probably using the wrong API key, or using a private API key when you should be using a public API key. Double-check for any typos and make sure the API key matches the one in your dashboard. The following RevenueCat REST API endpoints require using a public API key: GET /subscribers POST /attributes POST /attribution GET /offerings POST /receipts You can find your public API key by following this guide: https://docs.revenuecat.com/docs/authentication#obtaining-api-keys Make sure to use the correct public API key - for example, if you're sending an iOS receipt to RevenueCat using POST /receipts, use the public API key for your iOS app (which will look like appl_xxxxxx).

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RC Support
RevenueCat Staff
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bbrennerNew Member
posted in Tips & Discussion
Feature request: Make the customer list exports not .gz files

This is so frustrating that the customer list export is a .GZ file…. If you are on a PC you are unable to view the file, you must convert it to CSV. Every time the file is converted, its gets corrupted and data goes missing (regardless of what conversion method you used) This is so annoying because the only way to review and analyze the customer list export data is by asking my friend with a Mac to download it and upload it to google sheets for me. Can there PLEASE be a way to download the data via CSV so all users (regardless of comp) can access it?

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DinoDeveloperMember
asked in Tips & Discussion
How to detect subscription is expired

Hello, I am trying to convert a paid app into subscription, but I am facing a situation which I need help. I know I can detect the active subscriptions via active entitlements: !customerInfo!.entitlements.active.isEmpty and detect if any entitlements are not active then lock the premium version for example. But I am converting a paid app into subscription, so I detect if the user is purchased the app before and unlock it using customerInfo.originalApplicationVersion. That creates a conflict situation, I am unlocking the pro features for previous users and then there is no active subscription for that user in customerInfo, so the in this code: @Published var customerInfo: CustomerInfo? { didSet { if !customerInfo!.entitlements.active.isEmpty { print("UNLOCK PRO VERSION") } else { print("LOCK PRO VERSION") } } } I lock pro version for a user that hasn’t any subscription, it conflicts for previous user who bought the app. So I am looking for an API to lock the pro features only if the sub

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Roberto Ansuini
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DinoDeveloperMember
asked in Tips & Discussion
Converting paid app into subscription

Hello, First of all I want to thank you for this great framework. My app has been downloaded more that 20K, now I am about to release the the new update, and also, I have read this article. Just have a question, my new update version for both app version and build is 11.0, so I need to detect if the originalApplicationVersion of previous users (who bought the app) is less than 11 the app should unlock the premium version. So I am doing it like this, and I was wondering am I doing it right? First setup configurations: init() { Purchases.logLevel = .debug Purchases.configure( with: Configuration.Builder(withAPIKey: "appl_mj*****") .with(usesStoreKit2IfAvailable: true) .build() ) Purchases.shared.delegate = PurchasesDelegateHandler.shared } and then detecting it using delegate: func purchases(_ purchases: Purchases, receivedUpdated customerInfo: CustomerInfo) { SubscriptionManager.shared.customerInfo = customerInfo if let version = Double(customerInfo.originalApplicationVersion!) { if ver

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NachoSoto
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DinoDeveloperMember
asked in Tips & Discussion
RevenueCat returns empty customer info

I am having an issue with getting information from RevenueCat products and customer info. I have followed the guidelines step by step, but the delegate returns empty! First, configuring the SDK: @mainstruct ProjectApp: App { init() { Purchases.logLevel = .debug Purchases.configure( with: Configuration.Builder(withAPIKey: "PUBLIC_API_KEY") .with(usesStoreKit2IfAvailable: true) .build() ) Purchases.shared.delegate = PurchasesDelegateHandler.shared } . . . and then handling delegates using PurchasesDelegateHandler just like the official's sample demo: class PurchasesDelegateHandler: NSObject, ObservableObject { static let shared = PurchasesDelegateHandler()}extension PurchasesDelegateHandler: PurchasesDelegate { func purchases(_ purchases: Purchases, receivedUpdated customerInfo: CustomerInfo) { SubscriptionManager.shared.customerInfo = customerInfo print(purchases) print(customerInfo.entitlements.all) }} and here is the debug logs: https://i.stack.imgur.com/xua7o.jpg

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