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123 Posts
suzen
suzenNewcomer
asked in Tips & Discussion
Need Guidance as In what category should I post?

Hello, all! This is my first post after just joining this discussion, so please forgive me and provide kind assistance if I have posted to the wrong subsection! I am new here but a real enthusiast and loving this community so far. I have a background in teaching coding and in education and feel I could help with documentation, at least for starters. As a new member in this forum and wish to share and gain some knowledge. I am looking forward to create my own discussion to resolve my query and gain some knowledge though I have taken part in various discussion which is definitely helped me a lot. Also in what category should be taken depends on what factors? Thank you in advance.

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Michael Fogel
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RouuugeActive Member
asked in Tips & Discussion
Feature request: Allow one Package in Template 7 per Tier

It would be nice if you allowed adding only one package per tier. Use Case:I have two tiers: Offline and Cloud. - Cloud has two packages, subscription monthly and annually. - Offline has only a lifetime package to remove ads.

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sharif
RevenueCat Staff
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nihal-vishwakarma-d015e2New Member
asked in Tips & Discussion
Payment Success via Google Pay UPI but No Customer Info or Synced Customer Info Returned

I’m facing an issue in my React Expo Android app where, after successfully completing a payment via Google Pay UPI, the app is being redirected to an incorrect page, which prevents the purchase-related code from executing. As a result, I’m unable to fetch or log the customerInfo and syncedCustomerInfo objects as expected. Scenario The user selects Google Pay UPI and completes the payment successfully. Instead of being redirected to the correct app screen where the purchase process can be handled, the app is being redirected to a different page(first page). Consequently, the code responsible for processing the purchase (customerInfo and syncedCustomerInfo) is not executed. const handlePurchase = async (packageToPurchase) => { try { alert(packageToPurchase.identifier); const { customerInfo } = await Purchases.purchasePackage(packageToPurchase); alert("Customer Info: " + JSON.stringify(customerInfo, null, 2)); const syncedCustomerInfo = await Purchases.syncPurchases(); alert("Synced Custo

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Michael Fogel
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louis-deveseleer-45db16New Member
posted in Tips & Discussion
Experiment: statistical significance and p-value

We should not draw conclusions from statistically insignificant results and people don’t have an intuitive understanding of statistical significance, so we need to rely on objective numbers such as the p-value, to guide our decisions. I’m personally always surprised by how many users need to join an experiment, for the results to become statistically significant. The p-value can be computed from the numbers displayed on the experiment page, but since everyone should do it, it would be better to include it by default for everyone. Firebase does this in its experiment module:

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QuockerNewcomer
asked in Tips & Discussion
Is there a way to migrate Free and Premium app to subscription model on Android?

Hello, I am currently having one app which is published as two apps - Free and Paid (Premium). I am currently thinking on making it subscription based for Premium. Plan here is to delist Paid version and add in-app to Free, but main concern now, that I would like to give lifetime access to users, who bought Paid previously. Does anybody have idea, how can I identify if user bought Paid in the past? Thanks in advance.

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Michael Fogel
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liam-086215New Member
asked in Tips & Discussion
Creating audiences in RevenueCat - subscribers/expired users

Hi there! I’m having a play around with creating audiences in RevenueCat and hoping someone might be able to provide guidance on how to create the following using the filters available: Users who are nearing the end of their annual subscription (e.g. 28 days before expiry) Users who have downloaded the app but haven’t subscribed Thanks!

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H
RevenueCat Staff
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jedi_raskNew Member
posted in Tips & Discussion
How to add special subscription plan for 2$ for first N users?

So in my app , first N users must see subscription plan for 2$ and others that are not one of first N users can only buy plan for 8$, can I do it with targeting and some custom attributes?

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jeffrey_bunn
RevenueCat Staff
jazmine
jazmineDedicated Contributor
posted in Featured Articles
Transferring Apps in RevenueCat

Here at RevenueCat, we've seen scenarios where individuals need to transfer their apps to another account or another owner. Although this isn't a feature that we support, we do have some workarounds to achieve this. Here are a couple of scenarios when you might need to transfer an app: You Need to Change Ownership of an App in RevenueCat When you need to change the app owner, there are two options available: To transfer the entire RevenueCat account, including all of its apps, log into the account that owns the app and change the email to the email that is supposed to own the account on the account settings page . If needed, you can create a new email address to make handing off the account easier. To transfer specific projects from one account to another, contact RevenueCat support for assistance. You Are Selling an App in Production When you have an app you are selling, it might not be the best scenario to change the account owner's email. Instead, we recommend creating a new app ide

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gym-ratNew Member
posted in Tips & Discussion
Android Paywalls Experience Update

Still no fix for issue in I think they’re lying to me when they tell me they’ve forwarded it to the team. It’s fine if this isn’t going to be fixed, but why say it will be fixed and lead me on? Poor support experience. Original issue date: May 7th (77 days ago)

362
joan-cardona
RevenueCat Staff
0xDEV
0xDEVNew Member
asked in Tips & Discussion
Tracking/Viewing Monthly Earnings from New vs. Existing Customers on RevenueCat

Hello everyone, I was wondering if anyone could share their methods or strategies for monitoring revenue on RevenueCat. Specifically, I'm interested in how to break down monthly earnings between new customers and existing ones. Any advice or insights would be greatly appreciated! Thank you.

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cody
RevenueCat Staff
codyRevenueCat Staff
published in Featured Articles
Do I need a 'Restore Purchases' button?

Restoring purchases is a mechanism by which your user can restore their in-app purchases, re-activating any content that had previously been purchased from the same store account (Apple’s App Store or Google Play). By not including a method to restore purchases, users could lose access to existing purchases to which they are entitled. This isn’t ideal, so it is strongly recommended that you include some way for users to trigger the restoreTransactions method, even if you require all customers to create accounts. What happens when a user restores purchases? When a user restores purchases, the Purchases SDK syncs the user’s device receipt with the RevenueCat backend. The device receipt contains unique information about the user’s transactions so that RevenueCat is able to pair the transactions to an app user ID and then subsequently unlock the appropriate entitlements. RevenueCat offers a configurable option in an app’s settings to change the restore behavior in the event that a receipt

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JonghwanActive Member
asked in Tips & Discussion
Google developer

Hello everyone! I received the Service Account Credentials JSON from the Google Developer API and confirmed that permissions to call the subscriptions API, inappproducts API, and monetization API have all been validated. However, below it says in the Monetization Setup on the play store, "Please verify if the topic name has been entered in the correct format, if Google Cloud has been properly configured, and if you have the necessary permissions." Since I am using Korean, I'm not sure if this is the accurate translation. Why does it show like this even though it clearly states that it's validated in Pub/Sub?

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sharif
RevenueCat Staff
sharifRevenueCat Staff
posted in Featured Articles
How RevenueCat Invoices Work

RevenueCat calculates monthly billing based on the sum of all tracked purchases within your app, excluding transactions prior to RevenueCat integration and ensuring charges only apply when revenue exceeds the free tier.. Q: How is billing calculated based on monthly revenue tracked by RevenueCat? A: Our revenue calculation is based on the sum of all purchases tracked by RevenueCat within a given month. Should this total not exceed $2,500, there are no charges applied. Once this threshold is reached, a fee of 1% of the full monthly tracked revenue will be incurred. It's also worth noting that any month where your revenue falls below the $2,500 mark will result in no charges. If you’re on a legacy plan, your pricing will be different. Please reach out to RevenueCat support if you have questions about billing related matters. Q: Will migrating old purchases into RevenueCat affect my monthly revenue tracking? A: Only purchases and renewals made after your integration with RevenueCat are co

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sharif
RevenueCat Staff
M
madhuNew Member
asked in Tips & Discussion
Unable to subscribe User with different account

Hello, I have subscribe User-A with account Id - A@gmail.com in 1st device then cancel this subscription and again try to subscribe. this flow is working but when I try to subscribe same User with same account id but in different device then unable to subscribe, it shows item you were attempting to purchase could not be found.Even I am not able to use that account with different user as well.

381
Ryan Glanz
RevenueCat Staff
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yusuf-64daf7Newcomer
asked in Tips & Discussion
" Error Error 23:

" Error Error 23: There is an issue with your configuration. Check the underlying error for more details" I don't get this error on sandbox but I got this error after my app was published to apple store, where is my error, is it in my code or in apple connect?

3911
Michael Fogel
sharif
RevenueCat Staff
sharifRevenueCat Staff
posted in Featured Articles
Is RevenueCat available in my country?

Each store has its own list of available countries. You can use RevenueCat to offer in-app purchases to all countries in the following lists: App Store country availability Google Play Store country availability Amazon App Store available countries Stripe available countries

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sharif
RevenueCat Staff
M
Mike JonesDedicated Member
asked in Tips & Discussion
Anyone Else Having Issues Getting a new app approved in the Apple App Store with the new Paywall feature?

I am really really struggling here getting my Apple App Store app approved. I have set everything up, and imported my app store subscriptions from Apple into revenuecat very smoothly. Ever time they deny me over and over again. When I first got denied they wrote: We are unable to complete the review of your app because one or more of your in-app purchase products have not been submitted for review. This was 100% my fault. I didn't realize you actually had to add the subscriptions manually to the app before submitting for review. So I did this and resubmitted. I then got denied again with: We discovered one or more bugs in your app. Specifically, your app displayed an error message when we tapped on the “Unlock Premium” feature in the settings section. Please review the details below and complete the next steps. They also attached this screenshot: I then let them know, “As for the purchases not showing up. They will not show up until you approve the purchases.” But they denied again and

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sarbogastMember
asked in Tips & Discussion
Google price limits on subscriptions

I was just trying to configure Google subscriptions for a B2B app that I’m developing, and that’s when I realized that there were price limits on subscriptions. My first reaction was why? Why does Google impose such low limits. 350€ for a yearly subscription for a business app seems like a very low limit. But then I wonder if there is any way to work around this limit? Because right now, some of our monthly subscriptions are above 35€ and we have no way to incentivize people to pay for a year instead of a month. Note that this is the first time I monetize an app through IAP, so I have zero idea of what’s common or not.

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claudio-79bbd5New Member
asked in Tips & Discussion
Buy NFT with in app purchase(credit card payment)

I'm interested in using RevenueCat to sell NFTs through in-app purchases. Is this something that is currently possible? I've seen that it is possible to sell NFTs through Stripe using the Thirdweb portal(https://portal.thirdweb.com/payments). Is there a similar way to do this with RevenueCat? If not, are there any plans to add this functionality in the future? Thanks in advance for your help.

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wes_clark
RevenueCat Staff
Seth Miller
Seth MillerMember
posted in Tips & Discussion
Docs: checking subscription

We just hit a snag with this, we have IAPs in an entitlement on top of our subscriptions and were just simply doing the isActive check. However, definitely think it’s worth showing an example of how to check against the actual entitlement string or similar?

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kaitlin
RevenueCat Staff
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abdur-rafay-saleem-7be3dcNew Member
posted in Tips & Discussion
Google Play Store: non-backward compatible not being fetched

Problem Background I integrated Revenuecat with a Flutter application I was working on since a long time. After following all the documentation steps accurately I ran the app but Revenuecat wasn't fetching any products and gave me a store configuration error. Even after trying through all the possible solutions, faqs, forum issues, github issues, my offering was still empty with no products being fetched. I then created a new product and attached it to the offering. This product was successfully fetched. But others were still missing. I realized the only difference was this new product was set as backwards compatible and when I attached it to other packages in my offering, they all started being fetched. I then marked one of my older products as backward compatible and it got fetched as well. However, since in my first subscription I had two base plans and play console only let me mark one of them backwards compatible the issue was not entirely solved. I double-checked my Revenuecat pa

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H
RevenueCat Staff
ryan
RevenueCat Staff
ryanRevenueCat Staff
published in Featured Articles
iOS Product Setup Video (in App Store Connect)

Hi! We put together a video on the RevenueCat Youtube channel that walks through how to setup auto-renewing subscription products through App Store Connect. This may be helpful if you’re getting started with iOS subscriptions, or having trouble fetching products from Apple due to some configuration issue. Let me know if this is useful and if there’s other content you’d like to see!

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gamer_29New Member
posted in Tips & Discussion
Problem in integrating revenue cat in unity

Hi, I'm currently working on implementing RevenueCat in my Unity game. I used the Subtester Project as a reference, modified my code, and simplified the options. I'm currently running the Subtester Project with my modified code, but I encountered an error stating, "There is an issue with your configuration." I have shared screenshots of the error message and the modified script. I would appreciate it if someone in the community could guide me through this issue. Screen Shot of my Modified Ui and Error message below is my modified script

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sharif
RevenueCat Staff
F
fmlluisHelper
asked in Tips & Discussion
Determining if subscription change is upgrade or downgrade

I am developing a Google Play application which has multiple subscription tiers and multiple subscription periods: [Tier A - Annual] [Tier A - Monthly] [Tier B - Annual] [Tier B - Monthly] [Tier C - Annual] [Tier C - Monthly] I would like to apply different proration methods depending on if the user upgrades/downgrades their subscription. What is the most sensible method to determine if a subscription change is an upgrade or downgrade in this scenario? In this guide an upgrade is described as a change where the ‘price per unit of time increases’. I’m confused about how to compare two subscriptions which use different time units (e.g. moving from [Tier A - Annual] to [Tier B - Monthly]) Many thanks

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FlorianNew Member
posted in Tips & Discussion
Billing Issue message sheet on iOS

Hi, Do we have a release date for the Billing Issue message sheet on iOS? I haven’t found anything better than “this summer”. https://developer.apple.com/documentation/storekit/message/reason/4123328-billingissue Also, has anybody already tested it in Sandbox? Thanks!

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Seth Miller

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