About the worst support ever!

  • 31 July 2023
  • 1 reply

Badge +5

We’re on a pro plan and because of RevenueCat’s unstable system we’re unable to track some of the events and I reached their support 2 times but still no response for days. We’re going to replace you guys ASAP. No thanks for your bad services

1 reply

Userlevel 5
Badge +9

Hey Julia,

Really sorry for the experience here. I see 3 tickets in our system, all responded to my our support team. Have they been going to spam? We’ve been noticing that affects some people for some reason. In any case, I’ll DM you to see if I can help (or share your issues in this post if you don’t mind the info you share being public and I’ll help out right here.)