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I installed the expo managed workflow and also followed the revenuecat/react-native-purchases guide and trying a simple code to setDebugLogs I keep getting   React.useEffect(() => { Purchases.setDebugLogsEnabled(true); }, []);null is not an object (evaluating 'RNPurchases.setDebugLogsEnabled') I also tried a simple configure and got similar issue React.useEffect(() => { Purchases.configure({apiKey:"xxxxxxxxx"}); }, []);null is not an object (evaluating 'RNPurchases.setPurchases') Any idea what could it be or how to debug this?I read other comments and issues but none of them had a working solution Note: I started trying this today so I have the latest versions of everything, expo, react native and react native purchases

I have an app that offers subscriptions on both the App Store and the Google Play Store. The user can subscribe to a monthly/3-month/annual plan in the app. I’m thinking about raising prices only for new subscribers, but after reading https://docs.revenuecat.com/docs/price-changes and questions posted in the community, I’m still not 100% sure how to proceed, especially when it comes to Google Play. My setup is pretty straightforward:RC:Single entitlement, associated with all products, that gives “unlimited” access to the app 3 products (1m/3m/1y) for the App Store 3 products (1m/3m/1y) for the Google Play Store 3 packages to group 1m/3m/1y products Single offering that contains the 3 packagesApp Store1 subscription group that contains 3 subscriptions (1m/3m/1y

HelloI want to use billing client v4(Google) with purchases_flutter over 3.4.0 and flutter 3.1.1.but “java.lang.NoSuchMethodError: No virtual method queryPurchases" occured at this code.await Purchases.setup(publickey);and stack trace is this.D/[Purchases] - DEBUG(21733): ℹ️ API request started: GET /subscribers/oDNEWTpax9Xkz0FVC3tdoRzdPbh1/offeringsD/[Purchases] - DEBUG(21733): ℹ️ API request completed with status: GET /subscribers/oDNEWTpax9Xkz0FVC3tdoRzdPbh1/offerings 304D/[Purchases] - DEBUG(21733): ℹ️ Requesting products from the store with identifiers: jp.kazushige.sato.suudoku.month1, jp.kazushige.sato.suudoku.month6, jp.kazushige.sato.suudoku.month12D/[Purchases] - DEBUG(21733): ℹ️ Requesting products from the store with identifiers: jp.kazushige.sato.suudoku.month1, jp.kazushige.sato.suudoku.month6, jp.kazushige.sato.suudoku.month12D/[Purchases] - DEBUG(21733): ℹ️ Querying purchasesE/A

I’m testing my live purchases in the App Store before public announcement of the product. I’m probably misunderstanding but “Conversion to paying” chart shows zero conversion, even though I installed the app and paid for a real subscription myself yesterday. The subscription shows up correctly, but it shows zero conversions. Why?  

Hi everyone,for the transparency in our privacy policy, we need to know how long the user related data is stored in the systems of RevenueCat. Of course, this depends on how long a subscription is, so I could imagine something like “12 months after a subscription has ended”.Unfortunately, I haven’t found anything in RevenueCats privacy policy, so I’m asking here for a helpful note :)Best,Ben

I'm currently using the revenucat webhook to manage the subscriptions (iOS works just fine) and while testing the Android purchase flow, I've been struggling with the following issues:The trial webhook is not being received as the documentation says, it's just coming as a normal initial purchase, it does not have the property  "period_type": "TRIAL" but has the "period_type": "NORMAL" instead. This is making really hard to identify when a user is trialing or already has trialed.I created the offer just as the documentation explains: The other problem I've been facing is that a user is not doing an upgrade but another new subscription purchase is happening instead, why is this happening? example situation:Starts with a premium trial Decides to downgrade to a b

In the past 2 weeks we have had 5 Google Play Pass users complain that they are not getting an unlocked version of our app upon install. When we look up their accounts in the Rev Cat portal we are not seeing any entitlements.  Please check the following account ids:eccadc44-b852-49e3-9abd-98ca8caaa5793e02d09e-39af-4f3e-97e7-1202c5721a800bbacb64-3025-438d-9c97-e9072834ad3fff55917c-c849-4a1e-8a76-47055e13cf62 Normally we see the entitlements that are tied to purchase we provisioned for Google Play Pass on accounts like these in the portal

Working through setting up RC for the first time am using https://docs.revenuecat.com/reference/subscribers to grab a particular user’s entitlements and subscriptions information. Per the docs, I see that the subscriptions payload returns a mapping of product_id to the subscription itself. When testing with a Sandbox account, I see the is_sandbox populates as true which is to be expected. If a user has a sandbox subscription and I then subscribe the same user with a production subscription, what exactly happens? Is this allowed and, if so, how does this affect the final subscriptions payload?

When I am setting attributes with Cordova whether generically like this:Purchases.setAttributes({“age”: “24”});Or when using something like the display name like this:Purchases.setDisplayName(“Doe”);I always end up with an error message that looks like this:To Native Cordova ->  PurchasesPlugin setAttributes INVALID ["options": [{    age = 24;}]]Or this for the display name:To Native Cordova ->  PurchasesPlugin setDisplayName INVALID ["options": [Doe]] Am I missing something? I went through and updated everything in my app to be uptodate. I am using the following versions of things:"@ionic-native/core": "^5.35.0","@io

Hello, I have a question on how to implement RevenueCat in our react native app and would like to verify if i configured the products correctly. So i have 1 subscription group in the app store with product a monthly, a yearly, b monthly, b yearly, a+b monthly and a+b yearly.I added these 1 to 1 in products in RevenueCat. Then I made 3 entitlements: a, b and a+b and added their monthly and yearly product. These are the 3 levels of access. These 3 levels i want to show in the app. When a user already has subscription a and purchase b it needs to go to a+b. Now i get confused with offerings because i create a default one and can only add 1 monthly and 1 yearly product. What I do now to show the products in the app is with Purchases.getOfferings() and then made 3 off

While working with on the app in my simulator everytime I remove and run the app revenue cat new customer data is increasing. I would like to filter this debug mode datas. Is there anyway to do that? some thing like this:#if DEBUG        Purhcases.environment = .sandbox#endif

It’s been over 36 hours and still I‘m seeing this error. RevenueCat docs says that this will go away after 36 hours but it hasn’t. D/[Purchases] - DEBUG(30735): ℹ️ Found 0 unsynced attributes for App User ID: faizanrafiq.htc@gmail.comD/[Purchases] - DEBUG(30735): ℹ️ API request started: POST /receiptsD/[Purchases] - DEBUG(30735): ℹ️ API request completed with status: POST /receipts 503E/[Purchases] - ERROR(30735): 🤖‼️ There was a credentials issue. Check the underlying error for more details.I/flutter (30735): PlatformException(11, There was a credentials issue. Check the underlying error for more details., {code: 11, message: There was a credentials issue. Check the underlying error for more details., readableErrorCode: InvalidCredentialsError, readable_error_code: InvalidCredentialsError, underlyingErrorMessage: Invalid Play Store credentials., userCancelled: false}, null)  Any help will be greatly oblidged.

I have 2 products in the AppStore: a monthly subscription and a yearly subscription, and I am testing the RevenueCat API in sandbox.the purchase function (Purchases.shared.purchase(package: package)) seems to be working fine, there’s no error.I’ve tested a scenario where I buy a monthly subscription, and then a yearly subscription right after, the purchase function returns the CustomerInfo with old info (still the productIdentifier pointing to the monthly subscription). However, Purchases.shared.restorePurchases actually return the up to date CustomerInfo with the yearly subscription.Here’s the code I’m using to purchase:static func purchase(package: Package, completion: @escaping (_ info: CustomerInfo?, _ error: Error?, _ usercancelled: Bool) -> Void) {                Purchases.shared.purchase(package: package) { transaction, customerInfo, error, userCancelled

I am making a test purchase for a monthly subscription. It happens correctly the first time and for the correct user. I am using the always accept visa card from google testers. There is exactly one renewal happening which is fine and the second time I get CANCELLATION with BILLING_ERROR on the sandbox. 

Hi Team - My goal is to setup offer codes to allow customers coming from partnerships to redeem prepaid subscriptions.After setting up auto-renewing subscriptions, I’ve hit a snag implementing Offer Codes in my iOS app.The following has been configured:2 subscriptions(yearly and monthly) setup in App Store Connect under same the subscription group Both subscriptions are at the same level of service and include a 7-day trial period Subscription key uploaded to RevenueCat Created 1-year free offer codes under the yearly renewable subscription Offer code is for new, existing and expired usersObserved user experience:User logs in to app and subscribes to monthly renewable subscription User then navigates to https://apps.apple.com/redeem?ctx=offercodes&a

I setup every thing as in documentation and wait for a weak and still getting that error “Invalid Play Store credentials “ after making purchasewhat should i do now  ???and dose space in Service Account credentials JSON  string make a different ?

If a user subscribes to a free trial, cancels that free trial, and then later attempts to initiate a free trial again for the same product, they are immediately (and unexpectedly) charged by Apple. Our app has language around free trials, and we’d love to find a way to dynamically update this language to no longer mention the free trial once the user is no longer eligible under these conditions. Is there any way for us to know whether a user is, according to Apple, eligible for a free trial?

If there is an attempt to change the purchase (switch between subscriptions), while app is without internet we will get a response like this:`PurchasesError(code=StoreProblemError, underlyingErrorMessage=Error finding existing purchase for SKU: something, message='There was a problem with the store.')`All the next attempts (even if the internet is now available) will return the following response:`PurchasesError(code=OperationAlreadyInProgressError, underlyingErrorMessage=null, message='The operation is already in progress.')``This is happening until the app is killed and restarted.

I’m integrating RevenueCat into an app with a custom configuration and AB testing system. I can mirror some of what my app does in RevenueCat by setting up different offerings in RC. Then RC can report its transaction centric view segmented by the cohorts that my custom client side code creates. But to achieve this I need the client/app to call a RC API to set the users current offering. Is there a way to do this?  

Hi TeamI have integrated RevenueCat InApp purchase. I created subscription details screen in mobile app. Like Current plan name, status, period etc. which are fetch the details from backend server. We are managing all events on backend side then mobile side, We are fetching those details from the server via REST API. So plan status is Active once cancel current subscription plan from App store. It should be receive cancel event in web hook and get updated status from backend api.What is solution for get web hook event on time. ?

Hi TeamI have integrated RevenueCat InApp purchase. I created subscription details screen in mobile app. Like Current plan name, status, period etc. which are fetch the details from backend server. We are managing all events on backend side then mobile side, We are fetching those details from the server via REST API. So plan status is Active once cancel current subscription plan from play store. It should be receive cancel event in web hook and get updated status from backend api.What is solution for get web hook event on time. ? Thank

Hi,How can I get the current App user id not the original one?We can have purchaserInfo?.originalAppUserId but I need current app user id to differentiate between different devices of a single user.

Hello, If you get the error : TypeError: _reactNativePurchases.default.setup is not a functionThe getting started for RN is not up to date.The Purchases.setup("public_ios_sdk_key") is no more available.https://docs.revenuecat.com/docs/getting-started#7-configure-the-sdkYou should use Purchases.configure({ apiKey: "public_ios_sdk_key" }) instead.https://docs.revenuecat.com/docs/configuring-sdk#initialization

Please have a look at this customer:https://app.revenuecat.com/customers/64393e08/044c7fb8-183a-4928-be54-44b513ccd58aAccording to the history he bought a subscription with us on 19th August. But the webhook was fired today. This is a delay of 5 days which is totally unacceptable for an in app payment.Please verify whether the buy date (19th Agust) is really true or an errorAnd if it is true, you have to make sure such delays won’t occur anymore. Such huge delays can make customers get really mad and make them want their money back.

Hello, My app has 3 products, Monthly, Annual, and Lifetime packages in 1 offering. On launch I call getOfferings, take the current offering, and store the packages. My paywall is dynamically generated based on these packages. When I try and call purchase() on my Annual or Lifetime packages it works fine, but my Monthly fails with a weird error: 2022-08-23 11:00:18.932233+0930 Pestle[44020:4973217] [Purchases] - INFO: 💰 Purchasing Product 'mymonthlyoffering' from package in Offering 'Pro Upgrade'2022-08-23 11:00:23.562161+0930 Pestle[44020:4973974] [Default] [StoreKit] Received error that does not have a corresponding StoreKit Error:Error Domain=ASDServerErrorDomain Code=3502 "This item is not available." UserInfo={client-environment-type=Sandbox, storefront-country-code=AUS, NSLocalizedDescription=This item is not available.}2022-08-23 11:00:23.562331+0930 Pestle[44020:4973974] [Default] [StoreKit] Purchase d