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Hi all,I use a React Native SDK. I have several plans. When I want to downgrade to a cheaper plan, I use a DEFERRED proration mode. The change is successful on Google Play's side, but `purchasePackage` method hands forever.Also, when I use `restorePurchases` method, I do not get any update about a change in the plan.Similarly, I do not see any changes in my dashboard until the moment, when the plan actually changes (when the old plan expires). Thank you!

Hi, Do your app have to be in google play closed test track environment to do sandbox testing or is it enough to have it in the internal test track? Best Regards,Tomas

Making Purchases (revenuecat.com) Flutter section references “PurchaserInfo”. That’s been replaced by CustomerInfo. Can we get this updated? Thanks!

We have a triggered override for some users when they meet certain criteria to present them a sale offering. But when we changed the default offering, we want these customers to see the same default offering. It seems that those that are on the triggered offering maintain that offering, even when the default offering has been updated. 

Hello,I want to use multi-quantity purchases in a Unity app on Android with RevenueCat. I've looked through the RevenueCat documentation, but I couldn't find any info on this.Can anyone clarify if RevenueCat supports multi-quantity purchases, particularly within Unity? Any guidance or additional resources on this topic would be greatly appreciated.For reference, here's the link to the Google documentation on handling multi-quantity purchases: https://developer.android.com/google/play/billing/integrate#mqThanks in advance.

One of our customers opted out of automatic renewal. She subscribed previously to a yearly subscription, and after a couple of days opted out of renewal. This means her entitlement to that yearly subscription should still be active, just the `willRenew` property of the entitlement should be false. However, the `isActive` property of the entitlement was false. Only after asking her to restore her purchases, the entitlement was isAcgive again. Code for checking if subscribed:Purchases.shared.getCustomerInfo { (customerInfo, error) in if let customerInfo = customerInfo { if let entitlement = customerInfo.entitlements[PurchasesManager.entitlementPremium] { if (!entitlement.isActive) { // Not subscribed, but was subscribed? if (premium.premiumFromAppStore) { // Logic for ubsubscribing user and informin

hi,is there a way to get the country of the subscriber with a api request like:https://api.revenuecat.com/v1/subscribers/$RCAnonymousID... 

Just switched to RevenueCat and added some code (React Native) to sync past purchases. It works great, but synced customers don’t have all of the attributes I’ve set up for new purchases.First thought was to check if syncPurchases returns something, and use that to call Purchases.setAttributes.purchaseInfo = await Purchases.syncPurchases();if(purchaseInfo){ console.log(purchaseInfo); }For me, it’s only returning “undefined”. Does it return something if there’s a valid receipt? If not, can I just throw in a Purchases.setAttributes before or after calling syncPurchases, so that these synced users get the proper identifiers?

Hello, I’m looking to run an experiment that offers a free trial for the first time. I just released an update that includes verbiage on my paywall about the free trial if one exists on a package.What will users who don’t have my latest update experience when I start the experiment? Will the experiment be served to the non-latest version of the app? I do not want the offering with a trial served to existing users because it’s not a true experiment without the updates to my paywall.

I have setup a enterprise and team account system in my flutter ios and android app. I have used AWS Cognito for the user accounts and i am linking the enterprise accounts user_id to their purchased subscription in revenue cat. Now when an enterprise user creates a team account i have it so that a lambda function uses the rest api from revenue cat to add the team accounts user id as an alias of the enterprise accounts subscription. This all works correctly and gives the team account the same subscription as the enterprise account. Now here is where the problem comes in. If an enterprise user deletes a team account I can’t find a way to also delete that alias for the team account that I created from the lambda function that calls revenue cats rest api. Since there is a limit of 50 aliases on a subscription this means if the enterprise user created 50 team accounts and deleted all of them these aliases would still exist and they can’t link anymore accounts to there subscri

I have an offering containing a monthly and a weekly subscription option.I want to test replacing weekly with yearly so I created yearly products with Apple and Google and attached them to RevenueCat.Then I created a new offering with my existing monthly and added my new annual. However, the annual product is not showing up as a part of my offering from the client (both by checking `.yearly` and `.availablePackages`.The store status is listed as “Ok” for the associated product.

Dear RevenueCat Support,I am currently developing a React Native application that uses the react-native-purchases library for handling in-app purchases. I have encountered an issue where the session related to the purchases remains active even after a user logs out.I am using Firebase to authenticate, and the SDK is not generating anonymous ID like (RC: …). But the same ID stored in (originalAppUserId: '8NG2...') which is the same as the firebase User, is forever stored in the cache unless the app is deleted and redownloaded. I am wondering what the best practice is that is not .logOut, due to creating anonymous ID. I am aware of restorePurchases but I am gearing away from a button to pass the conditional renders. Also, is it appropriate to leave the .logIn in the authStateChange function for logging in with saved authentication data or to use the login just during the initial login part of the code. Thanks for your guys

When I try to query Purchases.getOfferings it results in an errorconst getPackages = async () => { try { const offerings = await Purchases.getOfferings(); if ( offerings.current !== null && offerings.current.availablePackages.length !== 0 ) { setPackages(offerings.current.availablePackages); } } catch (e) { Alert.alert('Error getting offers', e.message); }};getPackages();What have I done so far?I have my EAS local device & simulator build with bundleIdentifier: com.myapp.dev this includes installing the

Hi all,Hi all,Today, I installed an SDK in my brand new project. After receiving the app API, I configured the instance of Purchases:Purchases.logLevel = .verbose Purchases.configure(withAPIKey: "my app api here")During my first few runs, I noticed that the console outputted a lot of information, which was good. However, after I added the following code, the console stopped outputting anything:// Using Swift Concurrencydo { let offerings = try await Purchases.shared.offerings() // Display current offering with offerings.current} catch let error { // handle error}// Using Completion BlocksPurchases.shared.getOfferings { (offerings, error) in if let offerings { // Display current offering with offerings.current }}I added print functions in all brackets as a

We currently have a single Project on our Account but plan to add a second, in order to have separate apps with separate subscriptions.I have seen a post which says that MTR is tracked at an Account level, not per app, but I’m not sure how Projects fit in.We will have one Account, with two Projects.Each of those Projects will have two Apps (one iOS, one Android). Is MTR tracked at an Account level or a Project level?

I want to test and offer discounts to user that previously had subscription and now are expired, but are still using the app. I only want to give discount once (sanse of urgency and also I dont't want to spam user all the time).Is there any way I can track if I have shown discount offer to user using just RevenueCat iOS SDK?

purchased_at_ms The time is not accurate  We found a problem and ask if the value purchased_at_ms is correct. We tested purchases-ios SDK version 3.14.4 and found the problem. We tested an iPhone 13 Pro Max, iOS 15.1, without a SIM card. With iOS 17.1, purchases-ios SDK 4.31.6 has the same problem  ”event_timestamp_ms": 1704269598747, "expiration_at_ms": 1737447173000, "purchased_at_ms": 1705824773000, three times are incorrect. Test Procedure Set the system time to 2024-1-21. A subscription purchase succeeds. purchased_at_ms's time is 2024-01-21 16:12:53 Using version 3.14.2 purchased_at_ms is 2024-01-03 15:35:06  Would you like to ask what is the problem caused by this? This one uses version 3.14.4This one uses version 3.14.2

We have been using RevenuCat Paywall 4.31.5. Not able to see Close button on Paywall.Please help on it. It happens only on Landscape mode. Portrait is good. 

Hi guys, I'm trying to understand how to deal with "App User ID" and user accounts.  All good if I have the next flow:A user downloads an app. The user register in the app Based on the registered user account, I can generate an "App User ID" and send it to RevenueCat. Then, based on the registered user account, I always have access to the user "App User ID" because it is stored in my database and mapped to the registered user account. Later on, users can restore purchases anytime after they log in to the app. Because again, I have his "App User ID" stored in my database.But what should I do if I have no user registration in the first place? Is it possible?  For example:A user downloads an app. I generate some random "App User ID" based on the device UUIDD The user goes through onboarding screens with a PayWall in the en

Hello there,I am trying to implement RevenueCat on my Android app which does not have a Login system.I was wondering in this case how do I manage the UserID to stay the same throughout app deletion, re-installations and across devices? On my iOS app I used NSUbiquitousKeyValueStore, so that it’s connected to the Apple ID and it works perfectly, but I can’t find a way on Kotlin. I tried the Auto Backup APIs, but while it works on the same device if I delete and re-install the app, it does not work across different devices with the same Google Account. I know that even if a new User ID is created the purchase will be transferred cause there is only one receipt, but is it correct that it sort of creates different users that bounce the purchase around? Thank you,Giada

Hi,When testing the subscriptions i noticed that on the subscription management page on the play store (Android) there is no option to choose a different subscription tier. In comparison on IOS if you go to the store to manage the subscription you have all tier options to choose from (pic below).Is there any setting to enable this on Android also or is it not possible at all to do this on android? 

Hello Team,So getting straight to the point, I was managing (storing, updating) entitlements manually, i.e when user makes a purchase from my app, I retrieve all the entitlement ids and store it in firestore -> users collection in unlocked_entitlement field. Now I realised that client (my app) should not be used to update purchase details. I learnt about webhooks recently and thought of integrating it with firebase and use it as SSOT to detect purchases. How do I store all the customers data that have already made a purchase?

Hello,I am using revenuecat sdk for flutter, and i configure the sdk using the android and ios public sdk keys and the user id corresponding to the user.I am trying to understand what will be the impact if someone decompiles my app and gets hold of the public/private keys? Could they connect to the revenuecat on my behalf and make operations like cancel subscription or request refunds..etc? From my understanding there is nothing holding them back to perform these operations.Also I am interested to know, if in our systems we identify the user with a standard auto increment primary key like 1,2,3...etc, could this be an issue for someone to mess with us if they also have the private/public keys? I am thinking decompile the app, retrieve the public keys, initialise the sdk with random ints that represent the app users ids and try to cancel, refund their subscriptions. Is this something that would be possible?Thanks!

Hello, just new here, I would like to know, how is the monthly money transferred in my app transferred to my bank account?Do I have to add my bank? and how can I do this?

My apps have a family subscription which allows users to share subscriptions to other users and it’s not restricted on a platform i.e users can share subscriptions to anyone be in Android or iOS. Is there a way to manage entitlements for users who have had their subscriptions shared by someone else. TIA!P.S I do have a backend API managing these apps so the user who is sharing a subscription will hit an endpoint to create a share a subscription to another user. I just want to know if there is a way I can use the API to create an entitlement for the shared user