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We’re working into creating an experiment but it looks like it would affect the usage of offer codes. We create an offer code under a subscription and since an Experiment requires a separate subscription, we would also need to create a separate code. As I see it, it’s unavoidable so maybe offer code doesn’t work well with Experiments?

When I call getOfferings, discounts field is always an empty array even though there are promo offers configured for that store product in App Store Connect. What should I do?

I’ve setup my payments with various subscriptions in Play and Apple store. All working fine. I need to however change the description that is displayed in my payall. I am using flutter and get offering fromofferings = await Purchases.getOfferings();I cannot see where, I can update the description of each offering? Is this in revenue cat, or the app store(s).. eitherway I can’t see where to set it? 

I am using the firebase extension and have not received a renewal (subscription extended) event for customer cltkw0rlVdU1KUgzKp9dZ1zzTtp2. The Customer History shows this event that happened about 9-10 hours ago.FWIW, I have the connection to Google real-time developer notifications setup correctly and it has been working. But the Google Developer Notifications Topic ID has last received event back in Feb. Are there any known issues with developer notifications? 

How to disable or translate this alert? I'm using the react-native-purchases-ui.  

Hello, Can I use RevenueCat for apps only? Or can it be used for any subscription service?Thanks,Oren

My experiments just disappeared recently, so I try to create it again, after I created it I still couldn’t found it in the Experiments page. 

Can anyone advise where to place the following code suggested by RC in the app? Currently, the sample code I’ve seen so far only places the logLevel and configure in the init() of the App struct. Not sure where to put the shared.delegate and AppDelegate extension. Thank you for sharing! // Option 1: using PurchasesDelegate:Purchases.logLevel = .debugPurchases.configure(withAPIKey: <public_sdk_key>)Purchases.shared.delegate = self // make sure to set this after calling configureextension AppDelegate: PurchasesDelegate {func purchases(_ purchases: Purchases, receivedUpdated customerInfo: Purchases.CustomerInfo) {// handle any changes to customerInfo}}

So I followed the official revenue cat website set up process.I’m using RN and I plan to publish my app to android first then to the app store (So right now I’m only focusing on Google Play).So after following this sample example : https://github.com/RevenueCat/react-native-purchases/tree/main/examples/MagicWeather. I got stuck on the Purchases.getOfferings that was returning : `Error: There is an issue with your configuration. Check the underlying error for more details.`Here is a screen shot : I’m pretty sure I did everything correctly so why isn’t it working ?Also I’m using a developement build (maybe I can’t test RC with it, I don’t know), and my app isn’t published on the google Play I have created a closed Track especialy for it but I still didn’t send it to get reviewed Moreover the app bundle that I uploaded is a dummy app (the app only have a Text saying “Hello world !”) with the sole purpose of enabling Google Billing so that I can creat IAP products (I’m only using IAP I don

Our Android Live app is seeing a lot of the following errors when users try to pay for our app. Recently, a lot of users with newer Android phones are also having this issue so don’t believe it’s a Google Play version issue. Does anyone know what is causing this? "Purchases offerings error" {"code":3,"message":"The device or user is not allowed to make the purchase.","readableErrorCode":"PurchaseNotAllowedError","readable_error_code":"PurchaseNotAllowedError","underlyingErrorMessage":"Billing is not available in this device. DebugMessage: Google Play In-app Billing API version is less than 3. ErrorCode: BILLING_UNAVAILABLE."}

Users sometimes purchase a single product 10 times. I couldn't find the log for this. The log entry for purchasing a product only provides the total number of purchases. How can I access the data for the quantity of a single product purchased in a single transaction?  

When I try to buy with Expo, I get this log [Error: One or more of the arguments provided are invalid.] but I can view the product product information and package information. what is the reason for this ridiculous error? I will add images of my codes.  logs Phone Error How can i fix that ? 

Hi,Here are the packages I have in my pubspec.yaml file.cloud_firestore: ^2.5.3firebase_core_web: ^1.1.0cloud_firestore_web: ^2.4.3firebase_core: ^1.7.0firebase_auth: ^3.1.2provider: ^6.0.1firebase_messaging: ^10.0.8firebase_crashlytics: ^2.2.2firebase_analytics: ^8.3.3purchases_flutter: ^3.0.0 I run everything in Flutter stable channel version 2.5.2.I tried using flutter channel beta version 2.6.0-5.2.pre as well. The iOS version of the phone is 15.0.1. And I run tests on Iphone 7 (physical device, not a simulator). The app works perfectly fine on Android but it hangs at the start of the app when I call the following function:Offerings rcOfferings;rcOfferings = await Purchases.getOfferings(); And the getOfferings() function never returns.. It was working perfectly fine before.. During the update procedure, the only change I made is the following:Remove the following:  Purchases.identify(rcAppUserId);And instead use:  Purchases.logIn(rcAppUserId); Is this a known issue? What can be pot

Hi, I am new to iAP and Subscriptions. After 10 years, i decide to go free app with subscription and i realized after my app approved theres something wrong. I edited some field in the appstore connect and i cant submit new version with the subscription. I am attaching a screenshot, for the appstore localization, it says waiting for review. And in the subscriptions section, it says developer action needed. How to get out of here and submit the new version with the subscription successfully for review?  

What the instruction say I should see VS what I actually seeSo where is the option to get P8 key file from App Store Connect?

Currently we have 6 active monthly subscriptions products on Apple and Google, however we want to reduce this down to 2. If we disable/delete the other 4 what will happen to the users that are on those subscription products? Will their subscriptions renew at the end of the month?

The following code published at https://www.revenuecat.com/docs/subscription-guidance/subscription-offers#checking-eligibility is unable to detect the trial offer eligibility correctly in the sandbox environment. Is there any solution to this? Thank you! Purchases.shared.getOfferings { offerings, error inif let product = offerings?.current?.availablePackages.first?.storeProduct {Purchases.shared.checkTrialOrIntroDiscountEligibility(product: product) { eligibility inif eligibility == .eligible {// show trial/introductory terms} else {// user is not eligible, show non-trial/introductory terms}}}}

Hi,I am hoping somebody can help with some logic behind how to handle the following scenarioThe user installs my app - purchases a package (there are 3 levels)  - lets say they do this on ios in the AppStore. They then install and login to my app on Andorid device - they can ‘restore purchases’ on this device to pull in the entitlements from RevenueCat and I can manage access etc. ?? .. but what to do/how to handle -  if a customer wants to cancel subscription - or upgrade/downgrade subscription ??I have got the subscriptions working fine, with cancel link, and upgrading/downgrading etc …. however I am a little confused as how to handle what to do if a customer wants to cancel subscription - or upgrade/downgrade subscription if the original subscription wasn’t purchased on the current device app store ?If I use the same code that works fine when device is installed on native app store device… I get an error - which seems obvious as it will be checking the current Android/iOS subscrioti

Hi RevenueCat,We're interested in testing new prices in a few different countries, but up until now, we haven't been able to see how the different countries convert, as the summary on the experiments page summarizes all of the countries. To better understand the behavior in the different countries, we were thinking of starting multiple experiments, each with only one country. However, this made us reflect on whether it is even possible to run multiple experiments simultaneously.Can you help us out? 

 Any tentative date that can be shared?

I need a way to notify our backend when a promotional entitlement is manually granted to someone in the Revenucat dashboard. I don't see an event of this type being emitted via webhooks. Does anyone know how to work around this, or what the chances are that the Revenucat team could add this functionality? ;)  

Hi, We’re trying to set up Stripe for web payments.According to the documentation, we need to send with the RC API a POST request with the following parameters: subscription ID and the app user id. The subscription id is the id we get when creating the subscription with Stripe starting with `sub_` correct?For the app user id, the documentation says:the Purchases SDK needs to be configured with the same App User ID associated with the Stripe subscription.Does that mean we have to pass the customer id from the Stripe transaction or it can be any id?

Hi there,It looks like in events sent to Segment the product_id for new Google Play subscription products is the <subscription id>:<base_plan_id>, however it doesn’t give any details about which offer the user purchased. Would it be possible to either get an additional offer_id field on the event, or change the product_id to also include the offer id, e.g. <subscription id>:<base_plan_id>:<offer_id>.Thanks,Lydia

Hi - I’m new to RevenueCat, and currently looking at use it to replace a direct BillingClient implementation for an Android app. For the app in question we offer two in-app-purchases - both are lifetime (i.e. non-consumable).From what I can see after integrating the SDK, it appears to be attempting to consume the purchase. Indeed looking at the SDK code on GitHub, it appears to attempt to consume any INAPP product’s, and only acknowledges SUBS.So - am I doing/understanding something wrong here? Can I support non-consumable INAPP purchases on Android using RevenueCat?

Installed SDK a couple of weeks ago. Now trying to use a paywall and saw the demo of the “supplied” paywall, but doesn’t seem to have installed RevenueCatUI (or fails when I try and import RevenueCatUI like in their video...) Total newbie I’m afraid...is there something I need to install in addition to the SDK and in addition to AppStore connect setup? Or do I need to forget it and code a basic paywall myself?