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transferring app to another google play store and app store account

  • 25 August 2021
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transferring app to another google play store and app store account with revenue cat without any income loss.

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Best answer by tina 26 August 2021, 00:27

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Hi @GO TO THE MOON LIMITED!

If you're transferring your Android app to a different Google Play developer account, there may be a disruption in the app's functionality because the service credentials will have to be regenerated on the new account. Service credentials can take up to 36 hours to activate, so during this time your users won't be able to purchase any in-app purchases. However, they'll have access to their existing purchases during that time.

We recommend not transferring Android apps unless it's required for your situation, e.g. selling an app.

As for App Store Connect, if the App Specific Shared secret changes when you transfer the app, then things will break until it's updated to the correct value in the RevenueCat dashboard. We've had other developers transfer apps before and we haven't heard of any issues. If it does change, and you quickly update it in RevenueCat, then things should recover just fine since we'll automatically retry and failures that occur.

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thanks for your reply. that is very informative...

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Hi @GO TO THE MOON LIMITED!

If you're transferring your Android app to a different Google Play developer account, there may be a disruption in the app's functionality because the service credentials will have to be regenerated on the new account. Service credentials can take up to 36 hours to activate, so during this time your users won't be able to purchase any in-app purchases. However, they'll have access to their existing purchases during that time.

We recommend not transferring Android apps unless it's required for your situation, e.g. selling an app.

Hi Tina…. I’m selling the app…. Do I have to change something in the app code or with the new credentials is ok?

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Hey @Alvaro Valenzuela 

If you also giving the buyer your RevenueCat account, you will not need to change the app code. If the buyer sets up their own RevenueCat account, they will need to update the public API key within the SDK. If new credentials are needed, be sure that they update this on the RevenueCat app settings page as well. 

Ok - just to clarify I have moved an app from one Google play account to another (one was compromised by a given person) the app has not actually changed and I have not changed anything on the revenue cat side - the app is due for a new release soon - do I need to reconfigure and get a new API key etc ? - the previous google account has been closed.

Thanks for you help on this matter

James

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