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Hi all,I’m setting up subscriptions with RevenueCat and I noticed that `[RCPurchases.sharedPurchases customerInfoWithCompletionHandler:^(RCCustomerInfo * _Nullable info, NSError * _Nullable error) {` will have the completion handler called  a background thread. Is this intended? Are all RevenueCat callbacks on background threads? Do I need to always run `dispatch_async(dispatch_get_main_queue()` after a RevenueCat API?Thanks!

Hi, the app is using RC to make a purchase, I already update the bundle Id and the keys into the RC dashboard, However when I tried to make a purchase I’m seeing in the logs that is in sandbox env.And when the Apple pay dialog is presented, it is displaying information about sandbox user. My question: Should I modify something in the RC dashboard to user a production environment ?2023-07-26 09:02:41.399867-0500 Sharpen[2703:1095151] [receipt] WARN: 🍎‼️ App running on sandbox without a receipt file. Unable to determine into eligibility unless you've purchased before and there is a receipt available.request for these products because they were already cached: ["2023.07.premium.recurring.offer"]2023-07-26 09:02:41.399717-0500 Sharpen[2703:1095151] [network] DEBUG: ℹ️ GetIntroEligibilityOperation: Started2023-07-26 09:02:41.399867-0500 Sharpen[2703:1095151] [receipt] WARN: 🍎‼️ App running on sandbox without a r

Hi,I am facing an issue getting StoreProduct on Android using Flutter. On iOS, everything is fine, I can add any product on AppStoreConnect, then get it in RevenueCat automatically and then display and purchase products in my app.But on Android, I can’t get any product.The app is in production but also in Closed Testing. My product is “Active” in Google Play Console.The only thing I can think for now is Google Play Console giving me a problem with the payment profil. Do you think it can be from there ? I’m not the owner of Google account so I can’t check.I think I’ve tried every solution on internet..

Hi I am struggling to fix issues with RC regarding revenues from consumable IAPs (iOS).Thus rather than have those products tracked within RC I wish to remove these specific products from my projects whilst leaving other products (my subscriptions etc) intact.However, when I attempt to remove the product from the project I receive the message, “There are transactions in the system using this product.” and the product remains in my project.The products I am trying to delete are not associated with any entitlements or offerings and stand alone as single use consumable products. Can anybody suggest anything here please?Regards,Alex

Hi there,I wanted to check how can revenuecat help my situation. The billing method I am thinking about is getting my user to pay a one time fee to unlock features, and also having consumables that they can purchase quarterly. How can revenuecat sends the revenue amount or knowledge that the user had paid for the feature or consumables to supabase which is my backend, and so that when my user login to the system, they can get full access to all their features they have paid for?

I am trying with UnityPlugin.I checked on my IOS device and the "GetOfferings" callback is not being called.What is the cause? purchases.GetOfferings((offerings, error) => { if (error != null) { LogError(error); } else { Debug.Log("offerings received " + offerings.ToString()); var yOffset = 0; foreach (var package in offerings.Current.AvailablePackages) { Debug.Log("Package " + package); if (package == null) continue; var label = package.PackageType + " " + package.Product.priceString; CreateButton(label, () => ButtonClicked(package), 500 + yOffset); yOffset += 70; } }

When presenting paywalls using .presentPaywallIfNeeded in Flutter, RevenueCatUI does not include a close button. I've tried it with 5 - Bengal template. Can you please update the Flutter package so that the close button is displayed automatically on the paywall?

I have another example of a customer history where I am not sure if it should currently have or not have entitlements. For reference customer id is zFJvdHtkE2evnc9fnhtGVNLcDt52.The webhook events are in this order:  What seems to be missing is another EXPIRATION event. Feb 21 should be when the grace period expires and the subscription should end. But at this time after one renewal and after pausing the subscription, we have yet to receive any information of the latest status. RC console says that Subscription expired on 2024-02-18. Is there any reason no webhook event came in in February?

Hi, We are currently managing app specific entitlements by relying on webhooks.Does the SUBSCRIPTION_PAUSED event require any intervention to add/remove entitlements? Or this event is just informative and is correctly preceded and followed by RENEWAL and EXPIRATION events (which do need actions)?This sections of the documentations seems short and I was not able to get a clear picture.Thank you

I don't understand why I have to regenerate service credentials. I already have a project at console.cloud.google.com with everything defined. Can't I just give permission to the new Google account that will receive the app in this project?The app is transferred to the Google Play console, I don't understand this part about generating new credentials? Would it be a new project on Google cloud?

A little confused with the right way to set these up.Scenario:Android and iOS apps both currently with one-time “pro” unlock IAP, iOS is using RevenueCat but Android isn’t quite yet I want to make the IAP separate between iOS and Android, meaning if they use it on both platforms they have to buy it twice (as it is today) I want to add a new additional subscription option that is cross-platform, meaning if you buy it on one you get it on both Platforms. This subscription would include all the features of the one time IAP and some additional cloud-supported features.Can someone help me decode the best way to arrange my products like this?

Hi all, I don’t think I’ve been able to find a clear answer to this so I thought I’d try asking here. Simple scenario: I have monthly and annual subscriptions for a Basic tier and a Pro tier. I want to present both tiers to the user at the same time so they can choose whether they want basic or pro. When I tried this with a single offering, I found that when I pull in all 4 packages then I can’t really separate them by tiers because I don’t really know which is which. So I was thinking of having two offerings instead, one for Basic tier and one for Pro, each would have 2 packages (for monthly and annual). Would that be an acceptable practice to go about? Thanks.

We have native app released with the subscription purchase, we enabled the webhook for apple sending the event like auto renew event, now we want to integrate with revenue cat, and we also enable the webhook for revenue cat. now I want to know, after the revenue cat integration released, how about the subscription purchased on our previous release(no revenue cat), the auto renew event are still sending through apple webhook, or there is way for revenue cat to take over, we do not need apple webhook any more, thanks

I am using revenuecat paywall for react native. I created paywalls for english and arabic. I was able to change the contents of paywall into arabic but i was not able to change the restore, terms and policy buttons to arabic.I am using Sphynx content template, but also tried it Bengal content template. Please guide me if I am missing something.

I tried to use this url https://github.com/RevenueCat/purchases-ios.git and didn't worked for me.

Hello RevenueCat Community,I've encountered a scenario in my app where RevenueCat seems to be assigning an anonymous ID to the user even when I have previously configured the SDK with a specific appUserID. This behavior appears to manifest when there's no internet connection available.From my understanding, once a user is assigned a specific appUserID, RevenueCat should use this ID for any future interactions, including syncing purchase information or entitlements. However, in offline scenarios, it seems to revert to using an anonymous ID, which I find perplexing.Could someone clarify under what conditions RevenueCat opts to use an anonymous ID instead of the appUserID provided during SDK configuration? Additionally, are there best practices or considerations we should be aware of to ensure consistent user identification, especially in offline scenarios or during network interruptions?I can handle network issue, and

We offer a premium subscription and want to offer a 7-day free trial for users. However, we want to limit the amount of content they access on the free trial. This we can implement fine. However, what if we have users who want full access and want to pay before the 7 days end? Do they have to “cancel” their free-trial and then subscribe again in the iOS settings? Or can they upgrade directly somehow to the paid subscription, before their free trial ends?

Hello Team,I am trying to purchase product on android React native. I double check each and everything.1. In-App product all product status is active.2. In revenue cat product's status code is OK.3. In revenue I created offering..4. I also checked both play store and revenue cat product ID is matchedI am using code// const onPurchased = async (item: PurchasesPackage) => {try {setIsProcessing(true);const purchaseMade = await Purchases.purchasePackage(item);console.log(JSON.stringify(purchaseMade), 'purchaseMade');if ('Monthly' ||'Yearly' in (purchaseMade?.customerInfo?.entitlements?.active || {})) {Purchases.setAttributes(obj);Purchases.setEmail(user?.email);Purchases.setDisplayName(user?.username);dispatch(getUserDetail());setIsProcessing(false);}} catch (e) {setIsProcessing(false);

I’m currently testing subscription using Sandbox account. I’m able to receive the purchase successful confirmation. But the paywall view page does not disappear - the call action button keeps spinning. Anything in addition I need to implement in order to dismiss the paywall upon purchase? Please advise. Thank you! 

Hi there, We are looking into creating the Apple Privacy Report for our react native app. I have seen that the ios SDK now includes a Privacy Manifest and that NSPrivacyTracking is false. This seems correct for the default behaviour of the SDK. Am I correct in thinking that it is your intention to leave it to the developer to add to their own Privacy Manifest if they choose to collect device identifiers using the RevenueCat SDK? Many thanks,Lydia

We’ve been using the open source SwiftyStoreKit for a long time for our non-consumable in-app purchases, but the project hasn’t been updated in many years: https://github.com/bizz84/SwiftyStoreKit. They have zero support for StoreKit 2 with pretty much none planned.We recently started using RevenueCat for the subscriptions side of purchases (we just launched our first subscription). Can it also be used for our non-consumables? We’d just completely switch to it within our app if that’s the case to clean up our code. Android as well?

Hello!When looking at the iOS SDK, I see various methods that can be used on a Product that are missing from the Flutter SDK:`localizedPricePerMonth` `pricePerMonth` `priceFormatter`These are extremely useful to show the user how much their annual subscription will be per month and how much they are saving compared to the monthly subscription.Are there plans to bring these on Flutter? Or is there a workaround? 

Hi. I’m trying to get the Firebase/Google Analytics integration working, but I’m struggling. I have populated the integration config form, and selected the enable sandbox events checkbox. Since I did this, two real users made purchases, triggering the integration and I can see their payloads at the bottom of the integration config screen. Both events were rc_trial_start and they received 204 responses.When I look in Google Analytics, I don’t see any mention of rc_trial_start and no revenue is recorded against the app. The data streams in Google Analytics appear to be set up correctly. Should I be performing additional configuration inside of GA or should things just start happening as my data comes t

Build input file cannot be found: '/Users/corentinsayman/Downloads/LokumEzmesi/Library/PackageCache/com.revenuecat.purchases-unity@6.7.0/Plugins/iOS/PurchasesDummy.swift'. Did you forget to declare this file as an output of a script phase or custom build rule which produces it? Please help me.

I have been using RevenueCat for 3 years, and there is an issue that is never resolved with subscriptions. The error occurs when a user delays payment; as soon as they make the payment before the subscription is canceled, Google informs that it is paid. However, in RevenueCat, it does not update, blocking the customer. Can someone help me with this?