Question

[Error: There was an unknown backend error.] while fetching offerings

  • 27 March 2024
  • 2 replies
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When trying to fetch the offering from revenue cat [Error: There was an unknown backend error.]. I am getting this error suddenly. I even purchased some products. Suddenly I got this error. Any idea what to do?


2 replies

Userlevel 4
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Hi, can you run debug logs so we can get some more information on what this backend error is? You can enable them here: https://www.revenuecat.com/docs/test-and-launch/debugging#section-debugging

I believe this might be a configuration error, one important thing to check if this is with Apple is that your paid applications agreement is signed. You can check our trouble-shooting guide here: 

 

Userlevel 4
Badge +8

Hi, so sorry @abhinai-sai-b10e40 it looks like this post closed before you could provide the logs. Let me know if you are still having trouble with this!

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