Empty "items" Array in Response from RevenueCat Subscriptions Endpoint

Certainly, I can help you formulate your question in English. Based on your concerns, here's a way you could phrase your question for a forum or support request:

Subject: Empty "items" Array in Response from RevenueCat Subscriptions Endpoint

Hello,

I've been working with the RevenueCat API to retrieve a list of subscriptions associated with a specific customer using the /projects/{project_id}/customers/{customer_id}/subscriptions endpoint. According to the documentation, this endpoint should return all subscriptions associated with the customer, currently including only those made via RevenueCat Billing on the web.

However, when I make a request to https://api.revenuecat.com/v2/projects/myProjectId/customers/myCustomerId/subscriptions, the response successfully returns a 200 status code, but the "items" array in the response body is empty. This occurs despite the fact that I expect this particular customer to have active subscriptions.

Here is an example of the response I'm receiving:

jsonCopy code

{ "object": "list", "items": [], "next_page": null, "url": "https://api.revenuecat.com/v2/projects/myProjectId/customers/myCustomerId/subscriptions" }

I've verified the following:

• The customer_id and project_id are correct and match those in the RevenueCat dashboard.
• I'm using the correct API key with permissions for customer_information:subscriptions:read.
• The customer has active subscriptions made through the web using RevenueCat Billing.

Could there be a reason why the items array is returning empty? Is it possible that subscriptions created through platforms other than the web are not included, or could there be a delay in syncing data to the API?

for your information, I did test with ‘revenutcat payment’ 

Any insights or suggestions on what might be causing this issue and how to resolve it would be greatly appreciated.

Thank you.