Dashboard & Tools

I’m currently facing an issue where there’s a noticeable difference between the data displayed in my dashboard and the RevenueCat dashboard. Specifically, the metrics (e.g., revenue, subscriptions, subscriber) don’t seem to align, and I’m unsure what might be causing this discrepancy.I used the RevenueCat API to create my dashboard

Hi everyone,I manage several white-label apps, and when I first set up RevenueCat, I bundled some apps into the same project—looking back, I realize that might not have been the best choice.Now I’m trying to dig into data like LTV, or conversion to paying users and others for individual apps, but it seems like I can only see this data at the project level. I can’t find a way to break it down by app, and I’m wondering if I’m missing something.A couple of questions:Is there a reason we can’t segment charts by app? Is there any workaround to this? Is there any way to move my apps into separate projects without losing historical data?I’d really appreciate any advice or insights from the community. Thanks so much for your help!

Hey Guys!Anyone knows if its possible to see apple search ads attribution information by keyword? I can see information by campaign and ad group but don’t see it by keyword.Having this information by keyword is extremely important for us to optimize, so if it’s not possible, I need to find another attribution platform.Looking forward to have some thoughts and feedback

I’m trying to create a Paywall from the RevenueCat dashboard for an existing offering. For the Localization field, I keep getting the following error: Paywall content is required for at least one language.  When I select other languages, for example, Japanese, I get the following error: Japanese has an error. Is anyone experiencing the same issue? I cannot create a paywall because of this error.

Hello,I am currently creating a test project and experimenting with app settings for Apple App Store and Google  Play Store.I have succeeded in automatically fetching product configurations from the both of stores.However, on Apple, all products are being treated as Subscriptions.On GooglePlay, I can correctly retrieve both Subscriptions and Consumables, but on the Apple’s product information page, I can't find an option for Product Type.I suspect there might be some missing settings.I will attach screenshots of the Product Pages for both Apple and GooglePlay.Could you please tell me which items I should check?Thank you.

I am looking at two charts to find the correct number for New Subscribers on a monthly base.1. “Subscription Retention” which shows me the New Susbcribers as a base for retention on a monthly base.2. “New Paid Subscriptions” with a monthly breakdown and total SumThe charts show me different numbers (10-20% difference)Does anybody know why?

Is there a way in RevenueCat to see my monthly or weekly revenue growth rate as a percentage? E.g. if I made $100 January, $110 in February, and $121 in March, I would expect to see the chart flat at 10% monthly growth. If not, do you think that would be useful? I’d love to see it. 

Hi, I have a feature with the title ‘Share workouts with friends or trainees (Coming soon)’, but like to have the ‘(Coming soon)’ part on a new line (not a new feature). So like:Share workouts with friends or trainees (Coming soon)Is this possible? Is it possible to add a line feed or/and carriage return character in the title to accomplish this?Regards,Peter

Although I removed a subscription that I deleted via App Store Connect from everywhere via revenucate, I get this error when trying to delete it from the products section: “ There are transactions in the system using this product. ” But I am 100% sure that the product I want to delete is nowhere to be found. Why is it not being deleted? 

I’d love to segment certain charts by offering to analyse conversion rates. Right now I can filter by offering, but it’s tedious when I want to see a side-by-side comparison. Initial conversion, conversion to paying, trial conversion are the charts I’d be most interested in.

When I try and delete a product it says “There are transactions in the system using this product.”I’m not sure how to find and remove these transactions. I’m on the free Revenuecat tier at the moment. Do I need to upgrade? 

Cannot generate In App Purchase Key , my apikey just 10 and max 50. clear cache and change browser cant resolve it. 

I’m using the .presentPaywallIfNeeded(requiredEntitlementIdentifier: "Premium", presentationMode: .fullScreen) in SwiftUI. I like to use a hard paywall. yet I don’t see the option in anything else then React Native. Why isn’t this option available for SwiftUI

I would like to know how many users will likely churn in January 2025 based on their subscription status.How can I identify the number of users likely to churn in January by finding users who:Have auto-renewal disabled AND Have subscriptions expiring in January?

When you stop an experiment, do developing values like those for “Realized LTV” and “MRR” continue to update for those who entered the experiment or are they frozen at when the experiment stops running? I have an experiment running currently that I’d like to stop (to run others) but would prefer to continue to see how developing numbers like those for LTV and MRR evolve over time. Is there any way to restart an experiment that has been stopped or pause an experiment or turn the enrollment % down to 0%?Thanks, -O^O-

I want to reset my subscription test and delete a Sandbox Customer. However, even after clicking "Delete" from the Customer details page, the customer does not disappear from the list. When I click on it, an alert says, "No customer found with that App User ID, please note that it's an exact search."How can I completely delete a Customer or reset the entire Sandbox?

I’m looking for a way to track the number of users that cross-grade from a higher priced plan to a cheaper plan we’re introducing to figure out potential cannibalization. Is that something that RC can help with / reports on?  This question is related to but not exactly the same as 

We use react native and want a hard paywall.  The issue is a user does the onboarding flow > sees paywall > can swipe down or press “x” and it goes. Even if a user goes off the app then back on, the paywall won’t pop up again.  Is revenuecat paywalls only worth doing for freemium business models? If so this should be highlighted upfront. 

In dashboard > customers > Active. Can we have column showing the expiry date for those currently with trials. Like we can with the overview > recent transactions.  I’d like to see how long users have left before conversation. Seems strange that the data in recent transactions isn’t displayed in all customers table.   

I’m trying to add payments on FlutterFlow but whenever I click a button it doesn’t show the information but instead a white wall that covers the site and nothing appears there. I have tried adding the payments and accepting the paid agreements of Apple and Google Play but the screen is still white.Can you help me solve this problem please? Any help is appreciated!Here is the video of the problem:https://imgur.com/a/AmCtAdT

Hi, how to align the dashboard timezone to my timezone? Thank you.

Hello,I am trying to create a targeting rule to schedule a seasonal offer that would be available in the future, the rule should target any audience and enable the seasonal sale offering between two dates. I am getting confused on why the placement is mandatory for these type of schedules.Can I just ignore the placement and set the same offering for both the placement (which I could name default) and the default placement? I do not have the concept of placement yet in my app.What would be the best way to schedule these seasonal sales?Thank you again for this fantastic platform.

Followed this this answer still I am getting this error after all setup the options according to the official docs

Hello, After reviewing the documentation and old posts in the community I realized there is no way to request list of transactions using REST API, could you please confirm?So the only way to do it is the scheduled export right?Thank you

In the backoffice, it’s nice to be able to look for customers for UserID and email, but as the official documetnation says that the UserID shouldn’t be something easy to guess because security reasons, being able to look for customers by display name would be handy.Right now, we have to look for the user name in our own database, find the email, and then look for the customer by email in your database. But you already have a displayName value for it. Make it searchable please.