When I try and delete a product it says “There are transactions in the system using this product.”
I’m not sure how to find and remove these transactions. I’m on the free Revenuecat tier at the moment. Do I need to upgrade?
When I try and delete a product it says “There are transactions in the system using this product.”
I’m not sure how to find and remove these transactions. I’m on the free Revenuecat tier at the moment. Do I need to upgrade?
Best answer by tina
Hey
I’m taking a look in our database and I notice that there are 3 products (your monthly, quarterly, and annual) that are purchased in sandbox. If these are the products you are attempting to delete from the RevenueCat dashboard, you can find sandbox customers through the default Sandbox Customer Lists and either delete them manually or create a script and use the REST API endpoint.
I also tested this and was able to delete products off of my own sample RevenueCat app that do not have any transactions associated with it.
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