SDKs

Im seeing this warning in the logs when I launch my app (iOS integration). I’m not calling Purchases.shared.restorePurchases() in this scenario (added a breakpoint to the line where it is called to verify it is not hit). I haven’t touched or set the allowSharingAppStoreAccount value anywhere so I’m not sure what this warning means, maybe I am doing something wrong with my RevenueCat integration? What could be causing this warning? [Purchases] - DEBUG: ℹ️ applicationDidBecomeActive[Purchases] - DEBUG: ℹ️ CustomerInfo cache is stale, updating from network in foreground.[Purchases] - DEBUG: ℹ️ Offerings cache is stale, updating caches[Purchases] - DEBUG: ℹ️ GetCustomerInfoOperation: Started[Purchases] - DEBUG: ℹ️ There are no requests currently running, starting request GET subscribers/

I integrated Revenuecat successfully in my Flutter App. When I make a test purchase from the app it gives the following terminal error: D/[Purchases] - DEBUG(18782): 💰 kw_100_1y_1 - SkuDetails: {"productId":"kw_100_1y_1",etc...}D/AudioTrack(18782): correcting timestamp time for pause, currentTimeNanos: 4563963963773 < limitNs: 4573594802304 < mStartNs: 4573694802304D/[Purchases] - DEBUG(18782): ℹ️ Found 0 unsynced attributes for App User ID: 3oTDvlvRsiuuuuuuuuuuuuI/System.out(18782): (HTTPLog)-Static: isSBSettingEnabled falseI/System.out(18782): (HTTPLog)-Static: isSBSettingEnabled falseD/AudioTrack(18782): correcting timestamp time for pause, currentTimeNanos: 4563963963773 < limitNs: 4573594802304 < mStartNs: 4573694802304W/AudioTrack(18782): getTimestamp() location moved from kernel to serverW/[Purchases] - WARN(18782): ⚠️ Unable to start a network connection due to a network configuration issue: https://a

I'm testing on a physical android device, and have behavior I can not explain:I purchase a subscription The subscription is automatically stopped after 5 minutes I then try to purchase it again but I get errorcode ITEM_ALREADY_OWNEDI can close the app and try again, but still get the error codeIf I refresh with the login method, the problem is still present, I am no longer entitledIs there some kind of server - timing issue going on here?After some (?) time I am able to purchase a subscription again, unsure when things are matching up again.Or maybe there is there a problem with me checking the validity? C# code:ExpirationDate = ToDateTime(entitlement.ExpirationDate);private DateTime ToDateTime(Java.Util.Date date)        {            var baseValue = new DateTime(1970, 1, 1, 0, 0, 0, DateTimeKind.Utc);            return baseValue.AddMilliseconds(date.Time);

Not having receipts is a valid situation (If I use a blank account / device)To me it seems like this situation should not throw an exception. The fact that RC throws this error caught me a little off guard becausethe getting started code samples do not handle this error as I was testing on a physical device that had previously been used for testing (and thus did not throw this error) and did not see this error until later.

As shown in the image, the time that I captured the photos has already passed the `expireationDate`However the `isActive` still returns true Can somebody help? I’m using Xcode 14 Beta 3, iOS 16.1, latest version of RevenueCat

I purchase a package with flutter and its done in google play, but failed to sync data with revenuecat after this.purchases_flutter: ^4.3.0 CustomerInfo customerInfo = await Purchases .purchasePackage(package); W/[Purchases] - WARN(24709): ⚠️ Unable to start a network connection due to a network configuration issue: https://api.revenuecat.com/v1/receiptsD/[Purchases] - DEBUG(24709): ℹ️ API request started: POST /receiptsD/[Purchases] - DEBUG(24709): ℹ️ API request completed with status: POST /receipts 503E/[Purchases] - ERROR(24709): 🤖‼️ There was a credentials issue. Check the underlying error for more details.

Test user: I get correct data right after the purchase until the first renewal, after that, my monthly subscription is missing in purchaserInfo.entitlements.active even though it is still active in Play Store. Please anyone help me

 I am trying to port a RevenueCat v3 project to v4 but these messages appear during compilation:/Users/ham/Desktop/Development/Mac/Libraries/revenuecat/Build/iOS/RevenueCat.framework/Headers/RevenueCat-Swift.h/Users/ham/Desktop/Development/Mac/Libraries/revenuecat/Build/iOS/RevenueCat.framework/Headers/RevenueCat-Swift.h:4308:63: error build: Cannot find protocol declaration for 'SKPaymentQueueDelegate'/Users/ham/Desktop/Development/Mac/Libraries/revenuecat/Build/iOS/RevenueCat.framework/Headers/RevenueCat-Swift.h:4365:62: error build: Cannot find protocol declaration for 'SKProductsRequestDelegate'/Users/ham/Desktop/Development/Mac/Libraries/revenuecat/Build/iOS/RevenueCat.framework/Headers/RevenueCat-Swift.h:5748:41: error build: No type or protocol named 'SKPaymentTransactionObserver'/Users/ham/Desktop/Development/Mac/Libraries/revenuecat/Build/iOS/RevenueCat.framework/Headers/RevenueCat-Swift.h:

Hey.We have defined 3 consumables, each one with it’s own price. There are multiple items to purchase in our app and because we want them to be dynamic, they’re all linked to one of the specified consumables, based on their price. The problem I'm seeing is the following. I start the app and buy one of the items (Item 1) that is linked with one of the consumables. The purchase goes through and I verify the purchase with our backend and set the item to “purchased”. If I then find another item (Item 2) that is linked to the same consumable. When calling Purchases.shared.purchase(), the SDK automatically returns the transaction I made before for the item 1, instead of going through the purchase flow. This fails the verification on our backend and the user is unable to buy the Item 2.This only occurs if the app session stays the same. If I close the app and reopen it, I can buy Item 2 without a problem.Is there a way to clear the cache or somehow force the SDK

We have an iOS account that is not able to restore purchase. This seems to be spurious where restoring isn’t broken for everyone, but we have had some other bug reports for iOS as well. This particular user restarted their account where their current appUserId is `IGw_6GzTANk5oN3yJWi5MXkCg4n1`, but it was a different appUserId when they originally purchased the subscription. We are using Flutter, and I’ve pasted the production `PurchaserInfo` object that we get. For some reason RevenueCat seems to believe the subscription expired 9/29/2022 but the user’s App Store shows it should expire 3/20/2023. final PurchaserInfo purchaserInfo = await Purchases.restoreTransactions();// PurchaserInfo we logged from testing in productionPurchaserInfo(entitlements: EntitlementInfos(all: { plus: EntitlementInfo(identifier: plus, isActive: false, willRenew: false, latestPurchaseDate: 2022 - 09 - 29 T12: 46: 56 Z, originalPurchase

I am developing an iOS app and I am using .getCustomerInfo() to retrieve the current subscription state as suggested in the Documentation.The SDK will update the cache if it's older than 5 minutes, but only if you call getCustomerInfo(), make a purchase, or restore purchases, so it's a good idea to call getCustomerInfo() any time a user accesses premium content. However, the 5 minutes “delay” causes sometimes dubious experiences.If, for example, a user has just purchased something, it is possible that he will not be able to access the content he has just purchased for a while because he is still stored in the cache as a non-purchaser.Is there a way to force a network request and bypass the cache?I would only want to do this directly after a purchase, so that the data is up to date again.Probably there is a very simple way and I'm just on the fence?😅Thanks in advance!😊

I’ve submitted my app to the Apple App Store and keep getting rejected for the error “Receipt is missing”.How can I simulate the exact method Apple uses to test apps?  Whenever I test using either:Xcode + a physical device + sandbox account or TestFlight + non-sandbox App ID​​​​the subscriptions go through successfully.  Hence I have a few questions: How do I replicate the error the app review team get so I can debug? In my scheme settings through Xcode before I submit my app, do I need to set the field StoreKit Configuration to “None”?  Or can I leave this selected on my StoreKit config file when I submit my app? How do I use this receipt validation link?  https://www.revenuecat.com/apple-receipt-validation/.  There are no directions for use on the website.  What do I

I have seen that there is a DocC generated website for documentation. Is it possible to get the generated content also in the Documentation window of xcode(like when docs are generated inside the project, for the project)? Thanks!

Trying to purchase package in the Sandbox (with no products in Appstore, only in StoreKit), everything seems to be set up fine. It results in success message “Your purchase was successful”But after tapping okay an error happens which says “The receipt is not valid”2022-10-11 17:42:27.282308+0300 lumio[79672:5449989] [Purchases] - DEBUG: ℹ️ Vending Offerings from cache2022-10-11 17:42:27.282698+0300 lumio[79672:5449989] [Purchases] - INFO: 💰 Purchasing Product 'monthly_sub' from package in Offering 'default'2022-10-11 17:42:27.286050+0300 lumio[79672:5449989] [Purchases] - DEBUG: ℹ️ PaymentQueue updatedTransaction: monthly_sub 02022-10-11 17:42:27.286381+0300 lumio[79672:5449989] [Purchases] - WARN: 🍎‼️ There is a problem with the SKPaymentTransaction missing a transaction date - this is an issue with the App Store. Unix Epoch will be used instead.2022-10-11 17:42:27.286621+0300 lumio[79672:5449989] [Purchases] - W

Hi I’m having issues upgrading to react-native-purchases version v5.1.0. When I build from command line, I get the following error:  2022-10-11 16:17:22.601 xcodebuild[26352:116860] Requested but did not find extension point with identifier Xcode.IDEKit.ExtensionPointIdentifierToBundleIdentifier for extension Xcode.DebuggerFoundation.AppExtensionToBundleIdentifierMap.watchOS of plug-in com.apple.dt.IDEWatchSupportCore Is this expected? Does this version require xcode 14?

From what I can tell, (here and here), `purchaseProduct` should execute a callback upon completion, but I can’t seem to get it to fire. The transaction goes through and the purchase is made with no issues/errors, but the callback i would expect - those console logs (in the example below) - never go through.I saw this post from a month ago where it was mentioned that there’s an issue with the purchaseProduct method, are these related?Thanks Purchases.purchaseProduct(plan.id

Hi there,I am working on testing my implementing of RC into my app but I am having issues with migration.The previous version of my app had a one time in-app purchase, while the new version of my app is going to have subscriptions.The problem occurs when migrating from the old version of app without RC to the new version of the app with RC: If I do a clean install of the new version of my app, everything works. but If I stall the new version over my old as my users would. It throws an error. My suspicion of the issue is that RC has no user id to check, but I expect it to create an anonymous id until the user signs in a later point, but I don’t know for sure because the error is not specific enough. Any advice or suggestion?

Flutter SDK: I’ve configured subscriptions and in-app products on the play console, I also setup the offerings on revenuecat but when I try to fetch the offerings for subscriptions I get an error below:😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.E/[Purchases] - ERROR( 6352): More information: https://rev.cat/why-are-offerings-empty, message='There is an issue with your configuration. Check the underlying error for more details.')But it’s successful only on in-app products rather than subscriptions.

Is there some reason why app provided user IDs don’t alias to one another like anonymous IDs do? (I seein the chart on this page: https://www.revenuecat.com/docs/user-ids only anonymous ids will alias, not app provided ids) I want to transfer our existing billing data to RevenueCat, we give each user a user ID e.g. user1234 however this is stored locally, so if the user delete/reinstall the app they will get a new user ID e.g. user5678. In order to migrate all our data and port over our iOS code I need to:Add a hook in our backend code so all new purchases are sent to RevenueCatOnce that is in production then I can:Run a script that loops through all of the records in our DB and inserts them into RC When running step2 if the same user has multiple userIDs associated with them due t

So I have a version 1.0089 of our app. It worked perfectly in TestFlight, I send the app to review at Apple and it was accepted. The app of version 1.0089 can now be downloaded in the App Store, but the purchasing of a subscription is not working. Nothing really happens. No In-app UI is showing, even though it did so in TestFlight?What can I possibly be missing here?

Does revenueCat SDk qualify for any exemptions provided in category 5 part 2 of the US export administation regulations? I’m getting asked this in App Store Connect, it also says:You can select Yes for this question if the encryption of your app is:(a) Specially designed for medical end-use(b) Limited to intellectual property and copyright protection(c) Limited to authentication, digital signature, or the decryption of data or files(d) Specially designed and limited for banking use or “money transactions”; or(e) Limited to “fixed” data compression or coding techniques Thank You,Jamie

I was using the code from RevenueCat sample react native project to do a trial of RevenueCat integration. In the package.json there is "react-native-purchases": "^5.0.0".https://github.com/RevenueCat/react-native-purchases/tree/main/examples/MagicWeatherFollowing is the code of App.js and there is Purchases.setDebugLogsEnabled(true).const App: () => React$Node = () => { useEffect(() => { Purchases.setDebugLogsEnabled(true); Purchases.configure({ apiKey: API_KEY, appUserID: null, observerMode: false, useAmazon: false }); }, []); return ( <> <StatusBar barStyle="light-content" /> <Router /> </> ); However, there is no log was generated as the section of Sample Output of Reven

I am trying to use RevenueCat for my flutter application. Now app is work fine in the IOS but in the android it gives ConfigurationError. Below is the debug log. I/olutions.**roo(16974): ProcessProfilingInfo new_methods=0 is saved saved_to_disk=0 resolve_classes_delay=8000D/[Purchases] - DEBUG(16974): Retrieving customer info with policy: CACHED_OR_FETCHEDD/[Purchases] - DEBUG(16974): ℹ️ Vending CustomerInfo from cache.D/[Purchases] - DEBUG(16974): ℹ️ Checking if cache is stale AppInBackground falseD/[Purchases] - DEBUG(16974): ℹ️ No cached Offerings, fetching from networkD/DecorView[](16974): getWindowModeFromSystem windowmode is 1D/[Purchases] - DEBUG(16974): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A4201b37be878400ca103bf6c0d9308c9/offeringsD/[Purchases] - DEBUG(16974): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A4201b37be878400ca103bf6c0d9308c9/offerings 304D/[Pu

I’m testing the subscriptions in sandbox, I’m not sure I’m supposed to add the duration of the introductory offer to the expirationDate returned from Revenuecat API.I do see the free trial period showing up in the confirmation modal view.  so whatever is coming from Apple seems to be working.  it’s just that the expirationDate is ignoring the introductory period. Shouldn’t it be updated in the API?

Hi, I am using a Auto-renewable subscriptions in my app(Android/Flutter). Now I using “test card”/test mode. This is my user case:1. My test user have google acc test@test.com(example).2. I create a subscription for the first time. I got originalAppUserId - value1.3. time passes 20-30 (minutes) - the test subscription becomes inactive. also i can uninstall the app.4. I create a new subscription (second time). I got originalAppUserId - value2.5. the value1 of originalAppUserId  the first and second times are not equal.this is right? I expected that these values will be equal(Unique and equal value for current google acc).Can I get unique value from store account(email/id) using  sdk? or is it imposiible? then I need to create the user id myself? For example, add authorization to the application using a Google account? will this work?any options - I will be very grateful for the help.