Question

Puchase takes long time on Sandbox testing

  • 5 April 2023
  • 1 reply
  • 63 views

Badge +1

The problem is that purchasePackage takes long time (over 60 sec) to complete its job and return value. Developed with Flutter, testing on iOS device with Sandbox environment. 

 

The related code is :

CustomerInfo purchaserInfo = await Purchases.purchasePackage(selectedPackage);

 

Is this something related to Sandbox and App Store Connect and no need to worry on production environment? If anyone advise on this issue, ,much appreciated. Thanks.

 


1 reply

Userlevel 3
Badge +7

Hi,

Since there may be sensitive user information needed to solve this issue, it will be more effective to escalate this to our internal ticketing system where we can get more information.

If you haven't yet resolved your issue, can you open a ticket in our dashboard, and include a link to this post? You can submit a ticket here: https://app.revenuecat.com/settings/support

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