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D/[Purchases] - DEBUG( 6814): Request already scheduled with jitter delay, adding existing callbacks to unjittered request with key: BackgroundAwareCallbackCacheKey(cacheKey=[/subscribers/%24RCAnonymousID%3A05155e0681644ad69dc66564531ea514/offerings], appInBackground=false)D/[Purchases] - DEBUG( 6814): Getting storefront from cache was null.D/EGL_emulation( 6814): app_time_stats: avg=9341.14ms min=3.54ms max=130723.25ms count=14D/[Purchases] - DEBUG( 6814): API request started: GET /subscribers/%24RCAnonymousID%3A05155e0681644ad69dc66564531ea514/offeringsD/[Purchases] - DEBUG( 6814): API request completed with status: GET /subscribers/%24RCAnonymousID%3A05155e0681644ad69dc66564531ea514/offerings 304D/[Purchases] - DEBUG( 6814): ℹ️ Requesting products from the store with identifiers: premium, elpa_1299_foreverW/BillingClient( 6814): getSkuDetails() failed for queryProductDetailsAsync. Response code: 2E/[Purchases] - ERROR( 6814): 🤖‼️ B

I’m using promo codes in my flutter app to provide my iOS users with a lower price for the first month of their monthly subscription. Currently I am taking them to url below instead of opening the promo sheet. Once they come back I call the Purchases.syncPurchases() method. While testing its not letting me use iOS test card that is available in the sandbox environment. So I am not sure how to test wether the purchase is synced under their Revenuecat customer info once they come back. As the purchase is done in app store, I’m not sure how Revenuecat syncs their customer info to the Apple account as they are outside of an environment where they are logged in (my app). My app is currently in production. Also please note that I have implemented subscriptions months ago and they are working fine. Sorry if this is a bad question.  

In dashboard > customers > Active. Can we have column showing the expiry date for those currently with trials. Like we can with the overview > recent transactions.  I’d like to see how long users have left before conversation. Seems strange that the data in recent transactions isn’t displayed in all customers table.   

Hi all,After checking several questions in the community and the API documentation, it is my understanding that https://api.revenuecat.com/v1/subscribers/{app_user_id} will only get the latest purchase information for the single app_user_id provided.Is there a way to GET all the current purchase and user_id info from the users actually subscribed or in trial at once?Thanks,A.

Published the application almost a month ago google play. The icon in the revenue cat project has not yet appeared. Because of this, it is difficult to identify the application. It is impossible to add manually

In the documentation for checking subscription status, it is said that for checking if a user has paid, we need to use the entitlement object like this:if (Object.entries(customerInfo.entitlements.active).length) { //user has access to some entitlement}However, this doesn’t work when a user has used a promo-code on Android. Instead we use:if (Object.entries(customerInfo.activeSubscriptions).length) {//user has access to some entitlement}Is that a correct way to check?

Hello,I’m having some difficulties with implementing Capacitor and Vue 3 for Android.Firstly, I want to figure out how to handle locked areas in my app upon boot. As I understand it, the app will send a request to the RevenueCat API to check the subscription status of each user IDs, which will return either a “subscribed” or “unsubscribed” response.I think the best approach would be to save this status in persistent storage and then develop the necessary logic to lock or unlock functions in my app.Could you please confirm if my understanding is correct?Additionally, regarding the Vue.js part: should I include this logic in the App.vue file?Thank you! if (Platform.is.android) {try {const revenuecat = await import('@revenuecat/purchases-capacitor');const Purchases = revenuecat.Purchases;const LOG_LEVEL = revenuecat.LOG_LEVEL;

When do you plan to add flutter web support? There is a huge demand for it and it seems that you already have the tools to support it?

Hi!I finally got my app on a closed track into the Play Store. But when buying a subscription with it, it is not sandboxed but is a real payment from my credit card. The docs only say that it should “just work”. So, ehhhhh, does anyone have an idea of why my app is not in sandbox mode?

I recently received several iOS errors with error code 20 (PAYMENT_PENDING_ERROR). I read the documentation here, but am still unsure what’s causing this error and how to resolve it. The users don’t have parental controls on their devices.The RevenueCat docs mention “a user might choose to purchase your in-app product at a physical store using cash” - is this an option the user would have turned on somewhere in their device settings?Or is there a different reason this error could be occurring?  

Dear community, Recently i added a paywall to my app. The app is still in testflight mode. I added products on both Play and App store, but the Apple products are not showing when pressing the purchase button on the paywall, but the Android items are working perfectly fine. Does anyone know why this is the case? Do i for example first need to submit the products, or is there something else i'm missing? I have checked all of these steps: https://community.revenuecat.com/sdks%2D51/why%2Dare%2Dofferings%2Dor%2Dproducts%2Dempty%2D124 All products are visible here, i also created Enititlements and offerings.  

Hi all!We’re running an A/B-test with a monthly subscription and two pricings both pricings and have the same setup in the AppStore and RevCat but the second package has PACKAGE_TYPE  CUSTOM or UNKNOWN whereas the first has MONTHLY as expected. What could be wrong with the setup?currentOffering.availablePackages.map((pkg) => {let priceTag = pkg.product.priceString;switch(pkg.packageType) { case Purchases.PACKAGE_TYPE.LIFETIME: priceTag += ' einmalig'; break; case Purchases.PACKAGE_TYPE.ANNUAL: priceTag += ' pro Jahr'; break; case Purchases.PACKAGE_TYPE.SIX_MONTH: priceTag += ' alle 6 Monate'; break; case Purchases.PACKAGE_TYPE.THREE_MONTH: priceTag += ' alle 3 Monate'; break; case Purchases.PACKAGE_TYPE.TWO_MONTH: priceTag += ' alle 2 Monate'; break; case Purchases.PACKAGE_TYPE.MONTHLY: priceTag += ' pro Monat'; break; case Purcha

Hi everyone,I'm facing an issue during the Google Play review process and could use some help. My app uses RevenueCat for subscriptions, and everything works fine in Brazil and the US (the only countries where the app is available). However, Google rejected my latest submission with the following message:Google’s Rejection Message:App Status: RejectedYour app contains content that isn’t compliant with the Broken Functionality policy.Reason: The app contains blank or empty pages that lack appropriate error messages.During the review, Google encountered the following message on the paywall:"Error 2: There was a problem with the store." 

Hello,We are currently using the React-Native SDK. The getCustomerInfo() method provides a PurchasesEntitlementInfo object that contains both the originalPurchaseDate and latestPurchaseDate.originalPurchaseDate: The first date this entitlement was purchased, in ISO8601 format. latestPurchaseDate: The latest purchase or renewal date for the entitlement, in ISO8601 format.Does the originalPurchaseDate refer to the start date of the current subscription cycle? Or does it represent the very first date the subscription was ever started?For example, if Customer A initially began a 1-month premium subscription on 2024-03-01, canceled in 2024-06, skipped payments in 2024-07 and 2024-08, and then resumed the same 1-month premium subscription on 2024-09-01, what would be considered the originalPurchaseDate?In this case:If the origi

I’m trying to add payments on FlutterFlow but whenever I click a button it doesn’t show the information but instead a white wall that covers the site and nothing appears there. I have tried adding the payments and accepting the paid agreements of Apple and Google Play but the screen is still white.Can you help me solve this problem please? Any help is appreciated!Here is the video of the problem:https://imgur.com/a/AmCtAdT

Hi all, I’m testing the possibility of extending a subscription.For Apple I managed to get it work by using the https://api.storekit.itunes.apple.com/inApps/v1/subscriptions/extend/ endpoint. This also produced a webhook event. For google I used the https://api.revenuecat.com/v1/subscribers/{app_user_id}/subscriptions/{product_identifier}/defer endpoint. Now, the subscription correctly got extended by the amount specified; using the https://api.revenuecat.com/v1/subscribers/{app_user_id} endpoint to fetch subscriber data I can see the updated expires_date, but I did not received

I am using Unity version 2021.3.29f1 and I am making subscription purchases with IAP version 4.12.2. IAP version supports android payment library version 6.2.1. So I am using RevenueCat sdk 6.10.0. When I try to get a build after sdk installation, I get an error as “com.android.build.gradle.internal.tasks.Workers$ActionFacade”. When I uninstall the SDK, the problem is solved. What should I do?

Hello,I’ve read all the other community posts for this issue and can’t seem to get to the bottom of it. I’ve also been through the Why are offerings or products empty? post.I’m running a Capacitor app with NextJS using @revenuecat/purchases-capacitor 9.0.4. I have configured Purchases with an apiKey and confirmed with Purchases.isConfigured() and Purchases.getCustomerInfo() - both coming back as expected.When calling Purchases.getProducts({ productIdentifiers: [‘my-product-id] }) I’m just getting back an empty array, no errors.My Service Account Credentials JSON is verified and I even imported the subscription product from Google Play, so I know the connection is working ok. When viewing the product within the RevenueCat dashboard I see “Store status: Ok”. The subscription is both active and backwards compatible withi

As shown in the picture, I have configured the subscription push in the Google backend, but I also want to synchronize the message to the server to update the user information.Can I do this by configuring the webhook, because revenuecat does not provide the Apple Server Notification Forwarding URL function like iOS?

Hi, I want to show amount on revenue cat paywalls dollars always, for all regions i want to show dollars only how is it possible?

Im using React Native and have setup my Paywall to include an introductory offer if eligibleFor example - {{ sub_offer_duration }} Free then {{ price_per_period }} Unfortunately my Paywall does not show the introductory offer, even though I am eligible.This is true on TestFlight & SandBox. New users and existing. When I start the Apple Payment Dialogue, Apple actually shows me the introductory offer - So this seems to be a problem with RevenueCat. Does anyone have a solution for this?

Hi everyone,I'm currently using RevenueCat with React Native Expo and I have a question about how the email attribute is handled.In my app, I'm initializing RevenueCat as follows:await Purchases.configure({ apiKey: APIKeys.apple,});Purchases.setEmail(userData.email);Purchases.setDisplayName(userData.name);I want to know if the email attribute will be sent to my webhook when a purchase event or subscription change occurs. I’m specifically setting the email after configuring RevenueCat, but I'm unsure if this will be passed to the webhook.I didn’t see an email attribute in the body of a POST request for webhook events when I read the documentation here.Has anyone else implemented someth

I’m not seeing any specific error codes to try and troubleshoot the issue. I’m building a Play Store (and eventually App Store) app and when I tried to upload my JSON, it just tells me Permissions to call (xyz) with an x. I’ve tried multiple times to adjust permissions in my cloud project and my play console. What am I missing? RC has monitoring viewer and Pub/Sub admin permissions, it’s in my service accounts, my in-app purchases are in the play store. Also, I’m an indie dev and this is my first time building an app at all. My app is currently undergoing internal testing and will soon move to closed testing and i want to have everything set up and ready to go before publishing. 

Hi Everyone,In the case that a user has a payment problem or their payment is past due, I would like to help them navigate to a place where they can manage their payment info (in case they need to update their credit card number or something similar). The managementURL property just sends the user to a general area for managing subscriptions, but there is no way to manage payment details from there.Is there any way to send the user some place where they can view and update their payment details?TIA!-Mike D.

Hi there, I am currently looking into integrating monthly subscriptions into an app that was originally going to be a one-time-purchase. Im looking to have a short trial followed by a subscription. The key thing here is that I am trying to avoid integrating a login system for my users. I do not need to store any account data myself, and the app has no cross-platform functionality (nor would that be relevant), so ideally I can avoid the extra dev-time and bloat of a login system and rely on unique identifiers provided by the play/app store. Based off my reading so far, I believe I can do this by not passing any user id to the sdk upon initialization. In this case the sdk would rely on the apple app user id (and google equivalent?). I am just looking for some guidance on whether I am on the right track, in addition to any info that might be relevent here- or maybe pitfalls of this approach. Additionally, my understanding