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Flutter (iOS) configuration error fetching offerings

  • February 26, 2025
  • 2 replies
  • 37 views

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I am trying to set up my app for iOS to use my subscriptions. All my subscriptions are in ‘ready for review’ state. I always get this error when trying to fetch my subscriptions. Also my test flight seems to have issues not sure if this may be related but when trying to install it says ‘app unavailable or doesnt exist’

  • I have uploaded my relevant binary
  • I have added subscription relevant metadata
  • I have completed all the agreements (paid and free apps)

My issues are

  • Configuration error when trying to find offerings (API still works i believe and connects to apple but cannot fetch the offerings)
  • Test flight not working properly (not sure if related)


flutter: PlatformException(23, There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). 

More information: https://rev.cat/why-are-offerings-empty, {underlyingErrorMessage: , message: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). 

More information: https://rev.cat/why-are-offerings-empty, code: 23, readableErrorCode: CONFIGURATION_ERROR, readable_error_code: CONFIGURATION_ERROR}, null)

Been stuck on this for a few days so any help will be appreciated.

Best answer by Haley Pace

Hi, for TestFlight your app status in App Store Connect needs to be “Ready to Test” as per Apple’s documentation here. With the empty offerings error you are getting, we have recently released new troubleshooting doc here. In addition to the paid applications agreement, you will also want to complete any bank or tax forms.

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  • RevenueCat Staff
  • 509 replies
  • Answer
  • February 26, 2025

Hi, for TestFlight your app status in App Store Connect needs to be “Ready to Test” as per Apple’s documentation here. With the empty offerings error you are getting, we have recently released new troubleshooting doc here. In addition to the paid applications agreement, you will also want to complete any bank or tax forms.


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  • 1 reply
  • February 27, 2025
Haley Pace wrote:

Hi, for TestFlight your app status in App Store Connect needs to be “Ready to Test” as per Apple’s documentation here. With the empty offerings error you are getting, we have recently released new troubleshooting doc here. In addition to the paid applications agreement, you will also want to complete any bank or tax forms.

Hi, I appreciate the help my problem is now resolved. For anyone facing the same issue my fix was:

  • Complete tax forms and wait 24 hours

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