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Hi everyone,I’m using the RevenueCat Web Billing connected to Stripe. One of my customers has initiated a dispute, and Stripe is now requesting evidence to resolve the issue.Could anyone advise on what kind of evidence I should provide in this case?Thanks in advance for your help!

I don’t care for the spacing in the paywall template I’m using. I’d like to move a component up, but I can’t figure out how to do it. Is there a way?

We’re facing an issue where RevenueCat is assigning an anonymous ID ($RCAnonymousID…) to some users, even though our app does not allow access without login, and we only call Purchases.configure() after the user signs up or logs in. Our Setup:    •    Platform: Flutter (with RevenueCat Flutter SDK)    •    Auth system: Firebase Auth    •    App flow: Users are required to sign in (via Firebase) before accessing any part of the app    •    RevenueCat config: We only call Purchases.configure() after confirming that the user is signed in and have access to FirebaseAuth.instance.currentUser.uid Issue Details:    •    In about 10% of cases, we’re seeing a RevenueCat event log that looks like this:    •    Created a new alias $RCAnonymousID:...    •    All these users are supposedly logged in before we initialize RevenueCat    •    For the remaining 90% of users, everything works correctly — i.e., the purchases ar

I’m using the flutter sdk and i can’t find a way to differentiate between renewing and non-renewing subscriptions on ios. 

Localized subscription information is not displaying correctly in the app.Only the English version appears, even when the device language is switched to a supported, localized language configured in App Store Connect. Changing the device language to a non-English language (which is properly set up in App Store Connect localization) does not update the subscription group text — it still shows English. The code responsible for displaying the subscription description is:Text(pkg.storeProduct.localizedDescription)App Store and RevenueCat configuration is set up correctly because it retrieves the price and English subscription details from the App Store.

I was trying to integrate, My App store connect with my RC but getting this issue:“The key is not valid or is not compatible with the bundle id of your app.”Even though my Bundle ID is valid on both xcode and appstore connect i just copy pasted from that,  Just created my .p8 file and have created this 3 times now.

Hi,I’m running into an issue where development builds (via Xcode) are not generating an appsflyer_id, and consequently, no S2S events are being sent from RevenueCat to AppsFlyer. Here’s what I’ve observed:What’s happening In dev builds, Apple zeros out IDFA and IDFV for sideloaded apps, even with ATT consent. Without IDFA/IDFV, AppsFlyer SDK cannot create a valid appsflyer_id, which is required for event attribution. As a result, RevenueCat never sends server-to-server purchase or trial events because it doesn’t have the mandatory identifier. I’ve implemented the suggested methods—collectDeviceIdentifiers() and setAppsflyerID()—but since the SDK doesn’t generate the ID in dev builds, RevenueCat still fails to send any events.

We have already built our own purchase system for non-subscription products.Recently, we decided to integrate RevenueCat for our new subscription system, and the implementation has been completed successfully.However, it seems that previous Android purchases (non-subscriptions) are also being managed through RevenueCat.We would like to know if this is also included in the Pro model MTR of $2,500.

I am facing the following challenge: My app has a hard paywall, which means at the end of onboarding, users start a subscription with a 7-day free trial before. Everythink works perfectly well with the RC paywall:  I just realized that I need to display a different paywall if the user has already used their single free trial. I stumbled upon the checkTrialOrIntroDiscountEligibility method, and have already created a second offering without the trial period configured. However I am lost how I can now call two different paywalls depending on the result of the method.  Is it even possible to add a second View modifier (.presentPaywallIfNeeded) with the “no trial” entitlement in combination with checkTrialOrIntroDiscountEligibility?Just for my understanding: RC would automatically handle this case if I ha

onReceived or onError call backs not triggering in getOfferings method, when i update my SDK version to 35 and increase some other libraries versions. so i am unable to get prices of offeringsPurchases.getSharedInstance().getOfferings(new ReceiveOfferingsCallback() { @Override public void onReceived(@NonNull Offerings offerings) { } @Override public void onError(@NonNull PurchasesError error) { }}); 

In the list of Entitlements and Offerings I’d like to be able to search. We have 300+. It is a pain to scroll down the list to edit the newest one.Easy alternative would be to show the latest on top instead of at the bottom.Or to be able to sort the table.Thanks in advance!

I’m setting up a paywall with three packages: two lifetime options and one subscription. I’m using the tab component to let users switch between these packages.List of features on tabs can be quite long. “Continue” button in this case is only visible after scrolling, which creates a poor user experienceI also tried using a Footer component to keep the button visible at the bottom of the screen but there is no way to update it based on currently selected tab - it’s globalAm I missing something?

“Track new purchases from server-to-server notifications” is enabled and is being ignored. I can’t use my custom id to query the API!!!

Hi all,We’ve noticed a strange issue and wonder if anyone has experienced the same:Some INITIAL_PURCHASE events show up correctly in the Customers tab — we can see them in the user’s event list and also receive them via webhook. However, these same purchases do not appear in the Charts.We're using anonymous IDs only (no custom user IDs or aliasing at this point), and these are real production purchases, not sandbox.Has anyone faced similar discrepancies?Any tips on how to debug why a purchase would be visible in a customer’s profile but not reflected in revenue charts?Thanks in advance!

I have just recently launched my app on playstore and gained my first sub (hurray!).However, I’ve noticed that revenue cat is reporting the new sub as expected.  Yet the play store doesn’t show this subscription.The only thing on my end I haven’t done yet due to a new build being released soon is update to:But I wouldn’t of thought that would effect reporting of subscriptions?Any suggestions or advice as to why the playstore isn’t showing this subscription? The user purchased around midnight yesterday.

Hello there, I can't seem to change the "Handle of refund requests" in any of my iOS apps anymore - not event the ones I did change in the past - they are all "greyed out"  Does anybody notice this as well? I would appreciate any pointersCheers

Hi folks,I’m building an Android app and trying to have 2 paywalls presented (that I have configured in Revneuecat) - one for when user is in trial period and one when trial is over. I'm trying to launch PaywallActivity with a specific offering in RevenueCat SDK 9.0.0, but it always shows the "current" offering from the dashboard instead of the offering I specify.*** Here is our code:```java// BillingManager.java - Method to launch paywall with specific offeringpublic void launchPaywall(String offeringIdentifier, BillingCallback callback) {    // First get the offering object    Purchases.getSharedInstance().getOfferings(new ReceiveOfferingsCallback() {        @Override        public void onReceived(Offerings offerings) {            Offering targetOffering = offerings.get(offeringIdentifier);                        if (targetOffering != null) {                // Launch PaywallActivity with specif

We are using flutter and firebase custom claims, which work great for the normal in app purchase flow.We use `rc.Purchases.logIn` to associate the firebase user id.We now have set up apple Promo Codes for our monthly subscription offer.This also works as expected for users that already have an account (i.e. the firebase id is already known to revenue cat).Now the issue:When a non-existing user follows the promo code link and makes the “purchase” of our monthly subscription via that promo code, revenue cat does not yet have the firebase id (since it does not exist yet).When that person now downloads the app and creates a firebase account, we again use `rc.Purchases.logIn` to tell revenue cat about it.I can see in the revenue cat dashboard that that association has worked.But even after the user has called restore purchases, their id token never gets the expected custom cl

Im trying to change the link color of a text field. By default, its a purple/blue color but I want to change it to something else. I dont see an option in the text properties panel.  Is this something thats doable? If not, any recommended alternatives?  Thank you

Hi,We added the RevenueCat react-native SDK to our app in the last release and we are seeing thousands of these errors across thousands of users: “😿‼️ Error when syncing subscriber attributes. Details: The operation couldn’t be completed. (RevenueCat.BackendError error 0.) UserInfo: [:]”. They seem to happen immediately after app launch and SDK initialization. What is the cause of this and how do I fix it? 

Consider this scenario: the user account is only created in the database after the user subscribes.Since I don't have a user ID initially, I initialize the Web SDK like this:const appUserId = Purchases.generateRevenueCatAnonymousAppUserId();const purchases = Purchases.configure({  apiKey: WEB_BILLING_PUBLIC_API_KEY,  appUserId,}); Once the user account is created, I need to associate the existing RevenueCat data (based on the anonymous appUserId) with the newly created user ID. Based on the docs, it looks like I can create a new customer using the new user ID and then use the transfer endpoint.Questions: If the destination appUserId doesn’t yet exist in RevenueCat, will the transfer endpoint create it automatically, or do I need to create it first? Is using the transfer endpoint the recommended a

The old style paywall did display full screen on ios26 beta3, but the new style paywall does not. Attached image.  struct OnboardingFlow: View {    let purchases = PurchaseManager.shared    var body: some View {                VStack {            if let offering = purchases.offering {                PaywallView(                    offering: offering,                    displayCloseButton: true                )                .ignoresSafeArea()            }            else {                ProgressView()            }        }        .task {            await purchases.fetchOfferings()        }    }}

Looks like this issue was raised before, but I am unable to update any strings in the paywall builder tool at all…Tried using Firefox and Safari, but no luck

Perhaps this is already answered, couldn’t find it. It’s my first time I’m setting up a paywall for the app, and I very often see how people are designing yearly payment for example:How do I get the striped out yearly price tag? I can’t figure out is that whole sum created somehow with in App Store subscription and in RevenueCat paywall editor it’s received through variable or is it hardcoded? Thanks in advance.

Hello,I am integration Branch with RC and I found this in RC documentation:https://www.revenuecat.com/docs/integrations/attribution/branch#optional-set-a-separate-identity-in-branch-and-revenuecatQuote:If you prefer to keep a separate user identity between Branch and RevenueCat, set a $branchId Attribute in RevenueCat. If set, RevenueCat will use this identifier for Branch events instead of the App User Id. I like that aproach and I would like to set $branchId with a user id from Branch, what how do I get it?Could you please tell me which field I should use to set $branchId?PS: if I don’t change/override/use any custom identity ids, so what comes from BranchSDK is not changed, I just want to pass it to RC as $branchId.