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Question

Paywall images not updating

  • September 2, 2025
  • 2 replies
  • 83 views

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Image changes are not propagating to paywalls in production. This is happening for 3-4 days now across multiple paywalls and multiple test devices (physical and sim). I’ve tried removing the image, republishing, re-adding the image, republishing, but there’s no change to the image content at all. Text changes to the paywall in immediate and working as expected.

 

I’m not sure if it’s related, but I did upgrade to the 5.35.1 iOS SDK last week. I already created a support ticket a couple of days ago, but wanted to raise here in case there was a workaround anyone is aware as this is blocking me from releasing a new subscription option. 

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2 replies

Andy Dent
Forum|alt.badge.img+4
  • Helper
  • September 3, 2025

Hey ​@h-jones  Ideas related to how such bugs may manifest, in hope of giving you some quick workaround, on the basis that past bugs sometimes resurface elsewhere and creative ways code generators fail:

  1. What image formats are you using? I had a bug with the v1 paywalls not handling png. Have you tried changing format?
  2. You say text updates work. If you change text at the same time as images does that prompt the image to be updated that time? Or does the image still fail to propagate? (thinking of dirty flags not set by all editor operations).
  3. Can you structurally change the paywall sections so the image ends up in roughly the same place visually but you have removed that structural element and added something slightly different in its place? (thinking of hashed paths as cache identifiers).

alejandra-wetsch
RevenueCat Staff
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Hey ​@h-jones

Thank you for reporting this! 
We have shared this internally with the team so they can check why the images are not getting propagated correctly after publishing your Paywall.

We apologize for the inconvenience!