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We were recently testing our RevenueCat integration in the Google Play Store sandbox and had a user that was stuck in a terminal Active state even though their account had been cancelled on the Google Play Store side.It turned out that what happened was that the user started their subscription at 8:00 PM and then cancelled at 8:23 PM. Had their subscription of  monthly_plan cancelled due to a billing error2021-09-07 8:23 PMStarted a subscription of  monthly_plan2021-09-07 8:00 PMThe only problem was that the webhook for both of these events were sent at 8:23 PM and had the exact same ms timestamp for their `event_timestamp_ms` so we had no way to determine which happened first.My main questions are:Is this related to the fact that these were sandbox events? Are sandbox events not guaranteed to go out when the event happens? Even if this is related to them being sandbox events, is

Lately I received multiple users who already have an active subscription from Google Play, then signed out and created a new account and from what I understand they won’t be allowed to subscribe with the same billing / Google account.However, I received a webhook call from RevenueCat that he subscribed successfully in the new account with a $0 bill.This is the webhook call back I have received from RC:"presented_offering_id": "plus","price": 0,"price_in_purchased_currency": 0,…"transaction_id": "GPA.3333-*** And both records has a unique transaction id under the same Google Play account, here’s records:I am not sure what’s happening, it’s the third times in the last 2 weeks.Please advise. P.S. I am adding a price check on the webhook fun

Hi Community, I just setup my webhook endpoint for collecting data and was wondering if it is possible to retrigger events from Revenuecat or is there an archive of all events from an App? Thank you

Hi, I have some users with email addresses and also some with keywords.When I create a custom customer list with the logic ‘Email is not null’ or ‘Keyword is not null’ the filter does not pick up all instances of keywords and returns nil for emails. Any tips or workarounds for this?Thanks so much

Even though I made a purchase, the membership seems empty. that's why I got a rejection from Review center. At this point I looked at the redirects on the page but it doesn't seem to work.First of all, when I connect it to the ios14 china storekit, everything works correctly through the store kit. Purchases are accurately reflected to RevenueCat. Everything is OK. But things change when I publish the app on TestFlight. We are doing the subscription process, we also get the warning that it has been done successfully. but when we query via RevenueCat right after, we cannot access the membership information. We go and check the revenuecat dashboard, likewise we see that AppUserId is not assigned there. more interestingly, when we try to make a purchase again, we get a warning that you already own this item. Please help

From the documentation of common fields sent in Webhook payloads, we get that the aliases key should a) always be an Array of Strings, and b) include all IDs associated with the user, including their “main” user ID.All app user ids ever used by the subscriber.  However, we’re getting some events that send “aliases”: null in the payload, which is causing some errors on our end.Can we get some clarity on this? Is null an expected value? If so, can you update the documentation please? And if it’s not an expected value, can you help us understand why we’re getting null?

Hello,We noticed that the Google Play API usage by the service credential we have assigned to RevenueCat more than doubled for us over the last few days.It used to be around 2 requests/second till September 4 but after that it has shot up to 4 requests/second peaking at 6 at times. The specific API is androidpublisher.SubscriptionPurchasesService.GetWe haven’t seen anything similar in our other metrics. Can anyone at RevenueCat take a look at this increase?Thanks!

Hello!We just launched an update of our app yesterday that uses RevenueCat to manage subscription IAPs. I can see some of the summary information at the top of the dashboard display how many active trials there currently are, along with a revenue summary, etc. But when I click through to view any of the charts, all the data is still empty. I understand that some charts are delayed by 7 days, like the trial start chart, but all the other charts are empty too. I’m also able to see the recent transactions coming in at the summary list at the bottom of the dashboard.Looking at the Charts guide (https://docs.revenuecat.com/docs/charts#monthly-recurring-revenue), it seems like most of the data should populate right away:“All charts are generated from the current snapshot of purchase receipts saved in RevenueCat and work ind

Hi I have a game built in C++ and using SDL2 for the application framework and was wondering if it would be possible to use RevenueCat? Would it be possible to bridge the SDK with aObjective-C++ class?ThanksDenis

Hi everyone,Is it possible to configure 2 different webhook URLs? We would like to have the sandbox requests to our staging environment and the production requests to production. Otherwise we would need to route the request first to be sent to the appropriate environment on our own.Thanks for your input on this! 

Hello, We want to switch our purchase system from Unity IAP to Revenuecat. But we have some questions about subscription system. 1- How to get subscription local prices (monthly price / introductory monthly price and  weekly) from Revenuecat SDK? For example, we were get the price data with Unity IAP like this:if (m_GooglePlayStoreExtensions.GetProductJSONDictionary() .TryGetValue("om_sub_vim", out string skuDetails)) { ControllerUIMainMenu.Instance.SetLocalizedIntroductoryPriceMonthly(JsonUtility .FromJson<SkuDetails>(skuDetails).introductoryPrice); } 2- How to start Purchase Subcription request with Revenuecat SDK?For example, we can start a purchase subscription request with Unity IAP like this:m_Controller.InitiatePurchase(m_Controlle

is there summary statistics that show how many sales of each product? I see a big list but no count for each product.

What is the eligible conversions data, as it differs significantly from started trials?

Hello, I don’t have any conversion on facebook ads, even though the IDFA are sent to Facebook on Revenue Cat and the traffic only comes from Facebook ads.  I have read the docs but could not find a proper full example. Here is what I have done (swift).I have tested where to call FBSDKCoreKit.AppEvents.activateApp() (before or after ATT request) Option 1:@UIApplicationMainclass AppDelegate: UIResponder, UIApplicationDelegate, UNUserNotificationCenterDelegate { func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool { FBSDKCoreKit.Settings.isAutoLogAppEventsEnabled = false FBSDKCoreKit.AppEvents.activateApp() Purchases.automaticAppleSearchAdsAttributionCollection = true Purchases.configure(withAPIKey: "XXXXXXXX")

Is there a way to import other revenue data related to my app to RevenueCat? For example, say that my app uses affiliate links generating daily revenue to me. It would be nice to see that revenue alongside the revenue generated through in-app purchases etc.

My app backend needs to add balance to my user’s account for each new subscription purchase, what is the delay before a new subscription is sent to my configured webhook?

I recently started using RevenueCat SDK in an existing iOS app. I noticed that some users cannot restore purchases on a new device, and even after making a new purchase on the new device, the entitlement for Pro features was enabled only on one device at a time. That is completely wrong behaviour! As I figured it by now, it is causes by RevenueCat’s default setting, which I was not aware of, and which I cannot change myself. Where do I ask for a fix from RevenueCat?

So i am using app metrica, as my attribution platform. I am wondering is there a possibility to send events to appmetrica. it would be very helpful to do that

We want to apply additional business logic based on customers’ billing related transactions like subscription/renewal etc. on the server side.For eg : Whenever there is a paid subscription by a user, provide some incentives or something similar.What would be the best approach in order to get the transactions information?Is there an API which we can poll for transactions from the server at regular intervals?  Will Webhooks solve this problem? Where can I find some examples of Webhooks?We are currently using Free plan. 

Hi, I’m using the Flutter SDK for auto-renewing subscription handling (with free trial).I need to find the very first date the user subscribed (trial subscription).Can I do this using the Flutter SDK?

The Flutter library for RevCat depends on androidx.core:core-ktx, and Google’s latest version androidx.core 1.7.0-alpha02 is causing Android build errors and preventing app deployment. Is there anything RevCat can do to address this, or anything you’d recommend we do on our end? Our pubspec.lock/yaml file haven’t been updated in a while so not sure why Google’s latest change impacts us.  For more details on our issue:Running our Android emulator without any new changes or library updates suddenly started breaking with `error: resource android:attr/lStar not found`. From investigation, we saw a lot of Flutter & React Native developers posting the same issue: https://www.reddit.com/r/Unity3D/comments/ph2596/android_builds_fail_due_to_core170alpha02_release/

I added a collaborator (a team member) and he added a bunch of new apps that we would like to use.Unfortunately the newly added apps do not show up on our main admin account. Any way to have those apps show up on my main admin account?  What we tried: Tried to add collaborators from the other apps and it asked the collaborator to upgradeAny suggestions welcome!

I am made a purchase from google play, I have received a successful event, immediately after that google is sending a cancellation event. Is it a RevenueCat bug? if it is not then how can I solve this?

Hi there, I am using the Revenuecat REST API to confirm a user paid. For context, we send our users a special confirmation based on the amount they paid, so they can get their payment reimbursed.I would like to get also the exact amount (ideally in €) from revenuecat REST API, but I haven’t found a proper endpoint. Does it exist? And if not, will it? I think it should be possible, since I can see it in the revenuecat dashboard if I click on a customer br

Hi,The flow I want to use is:operate with anonymous user id have the user subscribe using the anonymous user id ask the user to sign in using apple sign in logIn passing apple’s user idAt this point I expect:the purchase to be associated with the new user id  the package and offering to be send down and reflect the new association and have the proper subscription information so purchaserInfo?.entitlements[RevenueCatConstants.entitlementID]?.isActive will read trueThis is not happening. The package is empty. It doesn’t look like the subscription is being associated with the user id passed in through logIn. Is my understanding of the process correct? I’m looking at the table in https://docs.revenuecat.com/docs/user-ids and it seems like they should be merged.