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Hello,We noticed when testing the RevenueCat subscription, the expiration window is very short. Here's an example of a webhook payload registering a successfully initial purchase. Note that the event time is "Thu Jun 16 2022 10:45:08 GMT-0700 " and expiration time is "Thu Jun 16 2022 11:45:02 GMT-0700". What seems to happen is that after that window, we are forced to go through the subscription user journey again. Is there any to not have the subscription auto-expire in such a short window?{  "api_version": "1.0",  "event": {    "aliases": [      "$RCAnonymousID:7a56d17ff84b4c0bbd29054eeb2422fa",      "$RCAnonymousID:1d4d14da64ed4fc8beed542a1b330b54",      "$RCAnonymousID:8b49f5f9b29948ba99fd7efc58c37793",      "d8d53812-6c9f-46a5-9502-bbb25e37bfe6"    ],    "app_id": "app858c963db5",    "app_user_id": "d8d53812-6c9f-46a5-9502-bbb25e37bfe6",    "country_code": "US",    "currency": "USD",    "

Hi,I am able to buy some consumable (on iOS Sim & Device) using my Sandbox account. I see : [Purchases] - INFO: 😻💰 Purchased product - 'xxxxxx' 15:33:28 DEBUG Purchase succeeded. Optional({  "bundleId" : "xxx",  "deviceVerification" : "w97BiaZOSrXxTrvrR6wTZuT44AL39rFO+V0gTIoE45eIjLCz6d4KmmemegmqFect",  "deviceVerificationNonce" : "39520f62-1cba-4ef9-a348-6523a7baeb17",  "inAppOwnershipType" : "PURCHASED",  "originalPurchaseDate" : 1655494381866.502,  "originalTransactionId" : "11",  "productId" : "xxxxxx",  "purchaseDate" : 1655494381866.502,  "quantity" : 1,  "signedDate" : 1655494381867.5581,  "transactionId" : "11",  "type" : "Consumable"

Imagine that my app crashes just after a successful payment. I want to know purchase to finish when my app restarts.I don’t see in the docs how to do it using RevenueCat. I was using this code: SwiftyStoreKit.completeTransactions(atomically: true) { purchases in for purchase in purchases { switch purchase.transaction.transactionState { case .purchased, .restored: if purchase.needsFinishTransaction { // Deliver content from server, then: SwiftyStoreKit.finishTransaction(purchase.transaction) } // Unlock content case .failed, .purchasing, .deferred: break // do nothing } }} Thanks

I am currently building an app in Flutter using RevenueCat for the in-app-purchases.I now want to know for each user, if he has already made an in-app-purchase, since I have trial subscriptions activated. I need this information, because I want to adjust the UI in case a user registers with a new account that I haven't seen in RevenueCat so far. In this case, he won't be able to use the trial subscription again, since Google/Apple prevent this.I am using a custom ID for every user in my app and I use this ID for RevenueCat aswell, one could just create a new account and get a different user id. Ass far as I understand, in this case, this looks like a "new" user to RevenueCat which has no subscriptions. I think the solution would have to check the GooglePlay-Account for an already purchased subscriptionSo far I have not found a way to find out, if a user has already made an in-app-purchase

The App Store account deletion rule references “guest accounts” as also requiring deletion. Should I assume that “guest” would be analogous to RevenueCat’s “anonymous users” that are automatically generated in RevenueCat? And therefore that these anonymous accounts would be subject to the same deletion rule even though there is no personal user information linked to that id?If so, and I wanted to manually delete the account upon user request, what would be the best practice method of obtaining the anonymous user id so that they could be manually deleted? (I have no server for the app). Thank you!

We’ve got an issue where the PurchaserInfo is empty when using same appUserID but different device/platform. We’re using the Legacy (Alias) mode because we want the user to share the entitlements across multiple devices.This scenario is: Android (paying Subscriber) -> iOS (new device)Is what we’re trying to do possible? Is there a reason why the PurchaserInfo would be empty on the iOS device.We checked to see if RC is throwing any errors when restore purchases is pressed, which it isn’t. Obviously, we don’t expect Restore Purchases to actually restore a purchase, but we do expect it to send the entitlements for the appUserID. Is our understanding correct?

I am using the flutter SDK to integrate IAP to my app and i am using the non renewable subscription model. I want to get a unique transaction ID issued by apple to send to my server to store it if the user wants to refund his purchase in the future.

HiI have set up the stripe webhook using the docs and have tried to add test subscriptions on Stripe manually and using Stripe Checkout. The Stripe webhook page shows me that the events did go through as shown here: but on Revenue Cat my dashboard is still empty completely. I am not sure where the issue is and would appreciate any help!

I have implemented consumable in-app purchases with revenue cat and wanted to use the anonymous ID (“$RCAnonymousID:…) to keep track of the purchases a user has made. This seems to work fine until a user reinstalls the app or I upload a new version of the app. I call the restore function to get previous purchases but if I check the ID with the originalRevenueCatID method I get a different ID if I reinstall the appI tested this with TestFlight (iOs) and reinstalled the same version of the app after I purchased something but the purchase is gone and also the ID is something else. Is this because of TestFlight maybe and it should work if I publish the app? Or is this generally not possible?I basically wanted to not force the user to create an account and still be able to keep track of in-app purchases across multiple versions of the same app and of course re installationsHope this is the right place to ask. Would appreciate any kind of advice!

There is another question out there marked as solved (see below) however I believe there is a need to re-open this as per recent changes to Google policy. Google is now requiring apps to allow for cancelling a subscription from within an app. An email was sent to app developers about a policy change: We’re updating our Subscriptions policy to state that users must be able to easily cancel their subscriptions from within the app. You’ll have at least 30 days from the date of this notification to update your app to comply with the following policy changes.As this is not currently possible via RevenuCat it means that apps are in danger of being in violation of Google policies and banned from the Play Store. We urgently need a way to cancel a subscription so that it does not renew but without refunding for purchases already made. 

Through the Google Play API you can revoke, refund, and cancel a subscription. Through the RevenueCat API you can revoke and refund, not cancel. Is there going to be added support for canceling a subscription?

Hi,I am making an app where users can purchase the same subscription multiple times. Is this possible?

Hi all,Im trying to get iOS Code Redemption working in flutter and having some issues.So as per the doc (not flutter specific, so following the API doc mixed with the swift example), and I go ahead and call: await Purchases.presentCodeRedemptionSheet();And then….. nothing happens? Is there anything else that needs to be done in the code after the sheet is dismissed to detect that a purchase has been made via the code redemption sheet? It’s really hard to test as this as it seems as though it cant be tested in a simulator or in debug mode on a real device - so I’m doing it ‘live’ and not getting any really good logging.The “Codes” are attached to an App Store IAP that I do have configured in revenuecat / has an entitlement….I’ve tried to re-initialise the purchaserinfo object & check for entitlements again and its still not triggering in the way it should if an entitlement is detected. Running purchase

My Xcode app has RevenueCat Purchases.configure(withAPIKey: "myApiKey") which runs fine in a device from Xcode. The same app crashes in TestFlight after 2 minutes even if left alone. I commented out Purchases.configure and it stopped crashing in TestFlight. I need help.

We have native iOS app with revenue Cat, its work perfect. Now we rewrite our app with Flutter framework. In app written with flutter we use revenueCat too and it works perfect on Android(release) and iOS(test flight). Imagine user bought subscription in native iOS app, then we realese new version app written with flutter, user install it and want to restore subscription. Now question will the subscription been restored ?

Hey guys. Apparently there has been an update to the Google Play Developer Program Policy where customers “must be able to easily cancel their subscription from within the app.”I was wondering what the best approach for this was. I’m under the impression that cancelling a subscription in-app isn't possible yet? If I’m wrong could someone point me in the right direction?I did come across this thread that says how redirect the user manage their subscription? Does any one know if this method would suffice?

I’ve successfully integrated subscription product fro iOS. But when I try to make purchase of a subscription product, The below error is returned: Error: The receipt is not valid. What’s the problem? How can I solve this?

Hi, I’m a little confused about the Apple Search Ads attribution page in the docs:https://docs.revenuecat.com/docs/apple-search-ads It says that:On iOS 14.5+, you must be running the latest RevenueCat SDK and request authorization via the App Tracking Transparency framework before Apple Search Ads data can be collected by RevenueCat. However, my understanding is that for basic tracking (anonymised) using the new AdServices framework, this isn’t necessary. What’s the latest on this?

I have been looking in the documentation but didn’t see anything related to flutter for redeeming a coded!I have implemented the auto-renewable subscription with 1 month free trial in my Flutter app and have tested using Sandbox on iOS and works fine. How can I redeem an offer code using Flutter?

Hello:We have subscriptions setup in our app, but we want to add a consumable product to give the user the same entitlement that he will get when subscription for 1 month, but this time it will be for 1 day only.is there a way to do this in Revenuecat, and is there a place in the documentation that we can follow to setup this kind of process?Our app uses Firebase as backend, and Revenuecat Firbase extension is added to the projectThank you

Hello, I am implementing a paywall and I want to keep the products displayed as dynamic as possible. I want to display the title and description of the product on iOS, but it is returning an empty string for both properties:  I am using StoreKit with XCode to test properly on my iOS simulator using React Native: This is my App Store Connect configuration (it is in Ready to Submit state): It is working properly for Android (except it is not returning the description, maybe to due to the fact that there is no description p

Our iOS app stopped receiving responses from RevenueCat sometime in the past week. No code was changed on our end and our live app is no longer displaying any subscription options.This call is simply not returning successfully, nor is the failure block called. It doesn't matter what "offering" is - I’ve tried several of our offerings that are registered with RC and that have worked before. Any ideas what could have broken? This has completely broken in-app purchases for us. subscriptions?.fetchPackages(for: offering, onSuccess: { [weak self] (packages) in            let sortedPackages = packages.sorted(by: { $0.product.price.compare($1.product.price) == .orderedDescending })             ...             //this block is not called                                }, onFailure: { (error) in            //this block is not called         })The only thing I see logged in the console is “DEBUG:

We set up Adjust Integration step by step due documentation. Also try with and without OAuth. Still no events fires by RevenueCat in integration dashboard. In per user events feed detailed info also shows:No integrations to show We also using Unity SDK if it is matter. We correctly send Adjust ID per user via SDK. No result with live users and sandboxCan you help please?

Hi, I released a new version of my apps on July 14. Since July 15, RC is reporting double the new users (500 - 600), but the play console and apple connect is showing the same average users I get this days (200 - 300), I don’t know from where is RC reporting double. I did not change anything in my app logic or upgraded the sdk. 

Hello, We’re using the React Native SDK for an Android and iOS app. We have received some reports in social media from users complaining that they have been charged immediately after purchase despite the product having a 7 day free trial. We don’t have any user Ids to check in the RevenueCat dashboard yet but we’d like to understand better how free trial eligibility works in the React Native SDK. Does checkTrialOrIntroductoryPriceEligibility work on Android with the React Native SDK? I’ve seen another post from an Android native user that a different mechanism is necessary If the method returns INTRO_ELIGIBILITY_STATUS_UNKNOWN, is it safe to assume that the user is not eligible?   Are false positives (is not eligible, unknown is returned) or false negatives (is eligible, unknown is returned) more likely? If a user has already consumed a free trial and they attempt to purchase a free trial product, they will be