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Description:According to the RevenueCat documentation, attributes are supposed to be synced with RevenueCat servers when Purchases.configure() is called, the app is backgrounded, and when purchases are made or restored. However, in our Flutter app, we are encountering issues with attribute syncing and configuration: Syncing on Configuration and App Backgrounding: We've noticed that attributes are not being synced with RevenueCat servers when Purchases.configure() is called or when the app is backgrounded. Despite following the documentation, attributes are only synced when purchases or restores are made. syncAttributesAndOfferingsIfNeeded() Method Unavailable in Flutter SDK: The documentation mentions using the syncAttributesAndOfferingsIfNeeded() method for ensuring immediate syncing of custom attributes. However, this method seems to be available only for A

I've followed all the necessary steps to configure my credentials, and they are showing checkmarks for "Permissions to call subscriptions API," "Permissions to call inappproducts API," and "Permissions to call monetization API." However, these checkmarks are not turning blue, indicating full activation. What could be the reason for this issue, and how can I resolve it?Thank you for your help! 

Hi, I have a mobile app (iOS/Android) and the backend is built with Django+MySQL. My app offers a monthly/yearly “premium user” subscription and we’re using RevenueCat to handle IAPs. But we also want to keep the subscription status (isPremiumUser or not) of a user in our own database’s user records as well. I read through the documentation for RevenueCat webhooks and came across this excerpt.Webhooks are commonly used to keep a subscribers status in sync with RevenueCat across multiple systems. To simplify the logic of handling different webhook types, we recommend creating a polling system using the GET /subscribers REST API to sync the subscription status of the customer from RevenueCat t

My App was approved in the Apple’s App Store Connect. But the Subscription page on App Store connect for this app is having status “Pending Binary Approval” since long time. Due to this reason, my App is available in the App Store but without Subscriptions. Users could download the app, but the Subscription options are not appearing due to this issue. It will be great if someonce from the community or support team could help me on this issue. Below is a screenshot from App Store Connect’s Subsciptions page for my App : 

When I try to upgrade a subscription using `Purchases.purchasePackage(package)`, it doesnt work. The new `CustomerInfo` still has the old active entitlement. Restarting the app, restoring purchases do not work. There are no errors either, it shows that the purchase was successful. When I try to subscribe again, it says `This product is already active for the user.`. This does not happen on Android, only iOS.

We have a Netflix model where most of our service value is via website. We have a mobile app where users can subscribe, and I want to use revenuecat to send IAP subscriptions to Stripe, which is our source of truth for subscription status. It seems like all of revenuecat documentation is stripe → revenuecat → iap whereas we need iap → revenuecat → stripe. When testing iap, I see the subscriptions show on revenuecat, but not on stripe.  how do I get iap subscriptions to show up as customers / subscriptions on stripe.

Scenario DescriptionI am using the "Keep with original App User ID" feature as it suits my requirements. Here are the steps I followed in a sandbox environment:User A purchased a monthly subscription using Apple account X. After a successful purchase, User A logged off. User B then attempted to purchase a yearly subscription using the same Apple account X.After the payment was charged to User B, RevenueCat threw the error: RECEIPT_ALREADY_IN_USE.QuestionHow can I restrict the user from making a payment if the subscription is already linked to another user, thereby preventing the payment charge before it occurs?

I made app updates and in the new version, there is no subscription. In Features - Subscription I made a new subscription and added that new product to RevenueCat. After I uploaded a new version of my app to the App Store but still got this error and no subscription in my released app.Do you have any idea how can solve this issue?Thank you!

I need a Hard Paywall with React Native. The close button causes a lot of problems.One solution is to create a button that says “Next” that will launch the Paywall if needed.This some what works, but the user is still allowed to close the paywall after they pay, and while its still processing the payment which takes up to 15 seconds. Then the flow is completely mixed up. I don’t get any feedback until the payment has completed and changed their entitlement. Is there any solution for this?

Hello,😊Despite everything matching correctly on the Apple Connect and RevenueCat sides, I am receiving the error "The RevenueCat dashboard does not have a current offering configured." I have deleted and re-added all offerings and products several times, but the issue persists. Additionally, the product prices I added to the paywalls do not match the subscription prices configured in Apple Connect; instead, default prices are displayed, which seems unusual.Thank you for your suggestions.

I want to know if you’ll let me withdraw money to a card registered in kazakhstan.

Hi, is it possible to create a non renewing subscription with a specific duration and have a user only buy it once? I’m trying to create a one-time-free purchase of the app that automatically expires after a day and does not renew for the user

Is it normal for webhooks to only be sent when you open the paywall in your app? I’m testing on Android. Apparently, you get renewals in 5 minutes, but nothing happens until I actually open the paywall in the app.

I am trying to use Purchases in an expo project.If I build with xcode, everything is fine. However, we rely on the expo development build during development.  Because ain’t nobody got time for xcode. If I try to run with the expo dev server (npx expo run:ios) then I get the error  ERROR  Invariant Violation: `new NativeEventEmitter()` requires a non-null argument., js engine: hermes this happens at the time of import of Purchases (import Purchases from “react-native-purchases”).I followed the standard installation and usage for expo.It looks like this might be some sort of incompatibility with  NativeViewGestureHandler because that also starts generating errors only when I try to import Purchases.Note that I know that purchases probably won’t work in this mode, at least on the simulator, but it shouldn’t crash the app.  That makes for some really challenging dx.   

I integrated the library successfully for iOS and wanted to also do the same with Android. However, when I upload my build to the play console, I get the following error:"We have found that at least one of the app bundles included in this release uses the following Play Billing Library versions:AIDLThese versions of Google Play Billing are no longer supported. Upgrade to a supported version to publish this app. More information" (translated)I have checked the dependencies, only v 6.0.2 appearsI added this line to the manifest “<uses-permission android:name="com.android.vending.BILLING"/>”, other than that I didn’t add anything else.

How does RevenueCat identify the transaction associated with a particular user when the user makes a purchase using an offer code through an external link that directs them to the App Store, instead of using the presentCodeRedemptionSheet method?

Hey Everyone,I have recently added RevenueCat to one of my apps and all looks ok.I uploaded a release to Google Play and has been reviewed and published. When I register a user (Has to be my google account??), the offerings show no problems, but when I tap to buy, I am only present with test cards, and I can’t add a different payment method.It was my understanding RC would detect sandbox and live environments.Is anyone able to shed some light on this please?Michael C.

I see this, But I don’t know how to address it. I thought Web was supported? Does that mean if I’m accessing via browser, revcat isn’t working?

The documentation says “The subscription has set to be paused at the end of the period. Please note: You should not revoke access when receiving a SUBSCRIPTION_PAUSED event, but only when receiving an EXPIRATION event (which will have the expiration reason SUBSCRIPTION_PAUSED).”However, an EXPIRATION event is never triggered. Is this just an issue with sandbox?

I'm setting up my paywall through RevenueCat. When I remove the footer from the screen or make any other changes, it reverts to the default settings. It never saves my latest changes. What could be causing this issue?

I have an existing subscription app that’s over a year old that has always used RC.  I’ve tested purchasing and restoring in the past before. I wanted to give RC paywalls a go and overall it’s been very easy to implement.  However, I’m hitting a strange situation that I can’t figure out: the restore button on the paywall isn’t working as expected.I was already displaying a sheet with my own paywall and I just swapped in PaywallView instead inside the sheet.If there’s currently not a sub active I can purchase (sandbox) either of the two subscription options I have via the paywall without a problem. When the purchase goes through the sheet containing PaywallView gets dismissed.However, when I click the restore link I get a popup that says “Purchases restored successfully!”. The paywall is NOT dismissed.  When I close the paywall manually the app (correctly) acts as if no subscription is active since there was nothing to restore.If I put my paywall I created

I get back results on V1 when I get customers but not on V2, V2 states “ONLY FOR WEB SUBSCRIPTIONS USING REVENUECAT BILLING”.Does that mean just keep using V1 to get customer subscriptions only, and if so, will V2 ever get discontinued or this added?ie:v1:api.revenuecat.com/v1/subscribers/useridv2:api.revenuecat.com/v2/projects/projectid/customers/userid

Is there a way to get this 33% discount text/percentage in the native SDKs?  I’d like to show this discount percentage in my app’s other screens. It has a huge impact on the revenue

Hi All, We have more than one Direct Subscription packages on our paywall like Weekly, Monthly and Annual. But there is only one place on Revenuecat and Adjust integration?This means we are not able to track these events on Adjust and also the renewals of these subscription events :(

Setting the mixpanelDistinctId for the first time works fine, but when trying to set it again, an error occurs, indicating that the "MixPanel Distinct ID cannot be modified."However, after clearing the mixpanelDistinctId and then setting it again, it works fine.I'm not sure where the problem is. [Purchases] - DEBUG: ℹ️ Found 1 unsynced attributes for App User ID: $RCAnonymousID:xxx[Purchases] - DEBUG: ℹ️ Unsynced attributes: ["$mixpanelDistinctId": [SubscriberAttribute] key: $mixpanelDistinctId value: xxx setTime: 2024-06-03 03:38:51 +0000][Purchases] - ERROR: 😿‼️ Error when syncing subscriber attributes. Details: The operation couldn’t be completed. (RevenueCat.BackendError error 0.) UserInfo: [:][Purchases] - ERROR: 😿‼️ One or more of the attributes sent could not be saved. ["$mixpanelDistinctId": "MixPanel Distinct ID cannot be modified."]