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Question

Suddenly Purchases.getOfferings() return error for Google


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HI, suddennly it is not possible to fetch anymore google offers from revenue cat from my react-native app ( expo ) . It is working correctly for IOS. 

 

I updated,

 -    "react-native-purchases": "^7.15.0",
+    "react-native-purchases": "^7.28.1",

Error is Error: There was a problem with the store.
 

Can you please retur more meaningfull erros? It is impossible to debug what it is wrong with this api. 

Thanks.

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Ryan Glanz
RevenueCat Staff
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  • RevenueCat Staff
  • August 14, 2024

For Expo, you can get full debug logs by running in Android Studio (instructions: https://www.revenuecat.com/docs/test-and-launch/debugging#debugging-with-hybrids), which should help give more visibility into this error.

 

Here’s our documentation on this particular error: https://www.revenuecat.com/docs/test-and-launch/errors#---store_problem

 

It’s typically a network issue with the store, which is somewhat common in the sandbox environments, but should be transient.

 

Let me know if you need any further help with this.


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@Ryan Glanz thansk a lot for the support, I have this issue in production, so live to the client. it is not liked to the sandbox I am fraid. I am trying to setuo the Android studio even if it is not so immediate so far, will keep doing it )

 


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